Mercier Consultancy MD is seeking a dedicated Dutch Speaking Client Counselor to join our dynamic team. In this role, you will provide expert support and guidance to our Dutch-speaking clients, ensuring their needs are met with professionalism and...
Mercier Consultancy MD is seeking a dedicated Dutch Speaking Client Counselor to join our dynamic team. In this role, you will provide expert support and guidance to our Dutch-speaking clients, ensuring their needs are met with professionalism and care.
You will act as a vital link between clients and the company, helping to resolve inquiries and facilitate smooth communication. This position offers a rewarding opportunity to make a real impact while advancing your career in a supportive environment.
Key Responsibilities:
Qualifications and Skills:
What We Offer:
You will act as a vital link between clients and the company, helping to resolve inquiries and facilitate smooth communication. This position offers a rewarding opportunity to make a real impact while advancing your career in a supportive environment.
Key Responsibilities:
- Offer high-quality client counseling in Dutch through phone, email, and other communication channels
- Understand and address client needs effectively, providing tailored solutions
- Maintain accurate records of client interactions and follow up on outstanding issues
- Collaborate with internal teams to ensure client satisfaction and efficient service delivery
- Stay informed about our products and services to better assist clients
Qualifications and Skills:
- Fluency in Dutch (written and spoken) is essential
- Excellent communication and interpersonal skills
- Experience in client counseling, customer service, or a related field is preferred
- Ability to manage multiple client inquiries efficiently and professionally
- Strong problem-solving skills and a client-focused attitude
- Comfortable using CRM systems and standard office software
- Adaptability and willingness to work collaboratively in a team environment
- Able to follow a 3 months training in Greece ( Fully Paid )
What We Offer:
- Competitive Monthly Salary
- Fully Paid Relocation Package
- Monthly Performance Bonus
- 2 Extra Salaries Per Year
- Health Insurance
- And Much More..
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