WHAT JOINING THE MICROSOFT TEAM MEANS
As a Principal Customer Success Account Manager, you are the primary customer facing role responsible for customer success through the management of program deliveries and strong customer executive relationships at our largest, most complex global strategic customers.
The prevailing business priority is the customers? successful adoption and productive use of Microsoft cloud technologies.
You are front and center with our customers in support of their digital journey and empowering them to achieve more.
The Principal CSAM is a leader on the account team who partners with the ATU to programmatically align the consumption plan to the account plan, orchestrate technology onboarding in line with customer priorities, and ensures value realization of a customer?s Microsoft investment through consumption, operational health and customer experience.
The Principal CSAM is accountable for the development and execution of the customer consumption plan and operational health, leveraging technical resources across all solution The Principal CSAM provides delivery leadership, for our largest and most complex accounts, focused on ensuring delivery is driving the customer?s success and consistently achieving our shared objectives and outcomes.
They will oversee and ensure prioritized alignment of coordinated outcomes across Support Programs, Customer Success Engagements, and Consulting projects that will drive consumption, supportability, and operational health improvements.
Responsibilities

THE IMPACT YOU'LL BE MAKING
Partner with the Account Executive / Account Technology Strategist to build and execute the Account Plan
Leads the success & support team, aligning to prioritized customer solutions, managing the Strategic account plan at a global level.

Accountable for the Consumption plan
Accountable for the development and execution of the internal and customer-facing aspects cross-cloud consumption plan, with support from the technical resources aligned to the account.
Ensures prioritized Success Engagements progress from Validate through Commit with a Program Delivery plan and up-to-date
Engages Customer Executive Sponsors
Establishes and nurtures strong executive sponsorship and manages the relationships with customer leadership to drive the execution of the support coverage model, strategic account plan, consumption roadmap & delivery execution oversight.
?
Engages Microsoft Executive Sponsors
Aligns with Microsoft Executive Sponsors to establish an engagement model and manage the communication & escalation strategies with customer leadership.
Leveragestechnology experience
Is experienced with real-world, hands-on experience designing, developing, deploying, and supporting large technology solutions.
Knowledgeable and experienced in creating solutions that leverage cloud technologies and that provide maximum business value, which sustain the test of
Accountable for Delivery Orchestration & Support Outcomes
Provides leadership and orchestration across the Success & Support (CSU) team, Microsoft technical specialists, customer technical teams, Microsoft and partner project teams, and other CSAMs as appropriate.
Balances prioritization between implementing new capabilities and ensuring customer operational
Provides Seasoned Delivery Leadership
Leads a team of CSAM?s and the overall global account support and success team to ensure the health of the customer?s solutions, orchestrated prioritized modernization and transformation projects, which lead to customer outcomes.
?
Accountable for Consumption Planning and Execution for Strategic Pursuits
Aligns the strategic account planning and cross-organization support coverage to drive consumption planning and success engagement execution aligned to the desired customer
We are always learning.
Insatiably curious.
We lean into uncertainty, take risks, and learn quickly from our mistakes.
We build on each other?s ideas because we are better together.
We stand in awe of what humans dare to achieve and are motivated every day to empower others to do more and achieve more through our technology and innovation.
Together we make a difference.

To learn more about Microsoft?s mission, please visit:
Qualifications

WHO WE ARE LOOKING FOR
We are looking for a highly motivated and passionate Principal Customer Success Account Manager to drive program management for our largest and most complex global & strategic customers that have a significant number of key cross-cloud workload engagements running concurrently.
As the P-CSAM, you will drive consumption planning & execution, as well as the acceleration of cloud adoption from Pilot/MVP to production for customer cloud engagements.
This will be done by providing cross-engagement oversight, resource orchestration, and blocker escalation, all while operating in close collaboration with key account team unit members and business partners who are supporting customer success.

Experience
- Extensive and demonstrable experience of success in senior roles attributing to technical engagement and delivery management and/or program management for large, complex, and global strategic customers is required.
Prior work experience in a Senior Program Manager or Senior Engagement Manager position focused on Cloud and software/services solution preferred.

Leadership
- This role requires strong communication skills, as well as displaying executive presence and confidence in varying levels of customer situations.
The P-CSAM must show leadership in teams comprised of Microsoft, Partner and Customer resources who may be engaged in the delivery of complex solutions for overall customer success.
A proven experience leading diverse delivery teams is required.
Relationship Building
- Proven track record of building relationships with senior customer executives in large or highly strategic accounts.
Experience in managing various stakeholder relationships to get consensus on solutions/engagements required.
Program Management
- Excellent skills in planning for a portfolio of engagements, cross-group collaboration, resource orchestration, communications, analytical capabilities, and attention to detail required.
The P-CSAM will be accountable for the development and execution of a cross-cloud consumption plan, and operational health of the customer solutions deployed today and in the future.
Collaboration and Communication
- Proven track record of driving decisions collaboratively, resolving conflicts, and ensuring follow-through with verbal and written communication.
Strong presentation skills with a high degree of comfort with both large and small audiences and various levels of management (CxO, Senior Executives, BDMs).
Technical
- Experience designing, developing, deploying and supporting large technology solutions.
Knowledgeable and experienced in creating solutions that leverage cloud technologies.
Experience leading large technology programs that involve multiple technology areas, multiple stakeholders, are high risk, and highly visible across significantly sized technical teams that include coordination of multiple parties partners, onshore and offshore resources).
Knowledge of market trends and competitive insights preferred
Education
- Bachelor?s degree or equivalent work experience.
Bachelor's degree in Computer Science, Information Technology, Engineering or related field preferred.
Certification(s) in the following preferred:
Project Management: ACP, PMI, or equivalent Project Management certification
Prosci or equivalent
Information Technology Infrastructure Library (ITIL) Foundation certification
Technologies: Cloud, mobile, web application development, cloud-native application architecture
Microsoft certification in relevant technologies Azure, M365)
Travel required: 0-30%
#CUSTOMERSUCCESS
#WECSU

Descripción

TÍTULO DEL ROL: Account Director Retail Spain
FUNCIÓN: Ventas / Sales
REGION: Europa
REPORTING: Sales Director Iberia
UBICACIÓN: Spain
- Remote with travel and office visits as required
SOBRE NOSOTROS
Como líder mundial en soluciones tecnológicas para la gestión de efectivo, trabajamos con los sectores financiero, minorista y de juegos para garantizar que el efectivo esté protegido, y siempre para ayudar a crear un negocio más sólido.

Nuestras tecnologías de automatización de efectivo y servicios de ingeniería de procesos ayudan a las empresas en más de 100 países a optimizar la administración, movimiento y gestión de efectivo.
Si bien nuestro alcance es global, estamos personalmente comprometidos con cada cliente para abordar sus desafíos y objetivos particulares: mejorar la eficiencia del personal, reducir los costos operativos y proporcionar una experiencia al cliente más gratificante.

Ofrecemos tranquilidad.
Impulsamos la transformación.
Generamos opciones.
Empoderamos a las personas.
Hacemos esto liberando a las compañías de la carga de administrar efectivo, poniendo el efectivo en operación y ayudando a los clientes a aumentar el valor que tanto su personal como sus servicios agregan al negocio.
MISIÓN DEL ROL
Glory Global Solutions tiene una interesante oportunidad para un/a Director/a de Grandes Cuentas de Retail en España que tenga experiencia en el mercado minorista y preferiblemente en el área de la tecnología de automatización del efectivo (hardware, software y servicios de consultoría) en el área de Retail.

Utilizará sus conocimientos, experiencia y contactos actuales para construir el negocio actual y desarrollar nuevos negocios dentro del mercado Retail, incluyendo la automatización del efectivo en el punto de venta y la gestión del efectivo en el back office.
En este puesto, el/la directora/a de Grandes Cuentas Retail, será una fuerza impulsora de la iniciativa de ventas ampliada de GGS, liderando el crecimiento de nuevos negocios en los mercados verticales al por menor (tiendas de comestibles, supermercados, parques temáticos, grandes almacenes de descuento, restaurantes de servicio rápido y otros clientes de gestión de efectivo dentro del espacio minorista).

Para tener éxito en este puesto, el/la candidata/a debe estar bien organizado/a y tener un plan para trabajar su territorio.
El/la candidata/a ideal será un/a "cazador/a", mientras que todavía tiene el conjunto de habilidades para mantener y hacer crecer las relaciones comerciales que él / ella comenzó.
Como experto/a en el mercado minorista, el/la candidata/ha seleccionado/a será responsable de establecer una sólida cartera de nuevos clientes en el mercado español, centrándose en la automatización del efectivo en el sector minorista y en otros segmentos adyacentes.
Tendrá una amplia experiencia en el trabajo con los minoristas de nivel 1 y 2 en España a un nivel superior y tendrá amplios contactos clave en la industria, incluyendo clientes, socios, asociaciones, proveedores de software y otros proveedores clave.
Podrá demostrar el éxito previo de nuevas ventas dentro de un entorno de venta técnica / consultiva.
RESPONSABILIDADES PRINCIPALES

- Define y ejecuta la estrategia de ventas para su cartera de soluciones y clientes

- Identifica y desarrolla oportunidades de negocio en toda España

- Establece una sólida cartera de oportunidades

- Genera proactivamente oportunidades y califica nuevas oportunidades

- Junto con el Director de Ventas y los responsables de Marketing, promueve proactivamente campañas internas y externas para la tecnología de Automatización de Efectivo Minorista en el contexto de la cartera más amplia de GLORY

- Asistir a ferias comerciales promocionando los productos cuando sea necesario, así como coordinar los eventos de Retail

- Identificar y superar los requisitos de los clientes trabajando estrechamente con marketing, ingeniería, servicio y producción

- Desarrolla relaciones con el equipo de ventas español y lo educa, convirtiéndose rápidamente en la persona a la que acudir para todas las oportunidades potenciales de Automatización de Efectivo para Minoristas

- Actuar como la voz del cliente y retroalimentar el mercado y los requisitos de los clientes en torno a las tendencias y las necesidades tecnológicas de la venta al por menor

- Desarrollar un fuerte compromiso con los responsables de la toma de decisiones dentro de los clientes a través de la planificación estratégica, las llamadas directas en frío y las presentaciones de los contactos existentes

- Ingresos: Desarrollar, realizar y mantener los ingresos incrementales mediante la venta y la promoción de los productos y servicios de GGS "a", "a través de" y "con" los clientes potenciales dentro del territorio especificado y/o las cuentas asignadas

- Identificar nuevas cuentas y cerrar nuevas oportunidades de negocio mediante ofertas competitivas, seguimiento de presupuestos y funciones de venta

- Documentar toda la actividad de ventas en el CRM (informes de llamadas y oportunidades)

- Mantener relaciones continuas con múltiples contactos en las organizaciones de los clientes para asegurar la entrega de productos/servicios y pagos sin problemas

- Viajar más del 30% dentro del territorio geográfico según sea necesario

- Utilizar eficazmente los recursos internos para proporcionar un apoyo adecuado y oportuno a nuestros clientes y prospectos

- Disponibilidad para asumir nuevos retos en su carrera profesional en el departamento de Ventas
EDUCACIÓN Y EXPERIENCIA

- Grado en Administración y Dirección de Empresas o Economía

- Nivel alto de inglés

- Nivel alto Office

- Experiencia en puestos comerciales similares de al menos 3 años
COMPETENCIAS Y HABILIDADES

- Cumplir con los objetivos de ventas

- Aumentar la fidelidad y satisfacción de los clientes

- Coordinación de los equipos de trabajo de GGS para sus clientes

- Previsión regular y precisa
ESPÍRITU Y VALORES GLORY:
Seguimos cinco conductas principales que nos prestan el marco que define nuestra forma de trabajar, de relacionarnos con nuestros clientes y, en último término, de perfilar nuestra cultura.
Las denominamos Espíritus de Glory.
Estas normas de conducta representan la forma de pensar, los valores y la filosofía sobre la que se asienta Glory.
Son compartidas por todos nuestros empleados y definen nuestra manera de llevar la empresa, adoptar decisiones, hacer partícipes a nuestra gente e identificar nuevos talentos.
Creación de valor:nos esforzamos permanentemente en crear valor para nuestros clientes
Espíritu emprendedor:conocemos los objetivos de nuestro trabajo y somos proactivos en la consecución de nuestras metas
Colaboración:respetamos la diversidad y creamos una cultura de colaboración para trabajar juntos por un objetivo común
Integridad:somos conscientes de la misión de Glory y actuamos con responsabilidad y orgullo para conseguir esos objetivos
Crecimiento personal:sacamos partido a nuestro propio talento y alcanzamos el desarrollo personal al adoptar una perspectiva más amplia que transciende nuestro propio trabajo
Igualdad de oportunidades
Glory cree en la igualdad de oportunidades para todas las personas calificadas y no discriminará a ningún solicitante de empleo debido a su raza, color, religión, estado civil, origen nacional, sexo, edad, discapacidad, estado de veterano o cualquier otro estado protegido por la ley
Agencias de terceros
Los CV no solicitados, no serán aceptadas por Glory.
En caso de que una agencia elija enviar CV no solicitados, Glory se reserva el derecho de revisar dichos currículos, pero no será responsable por los honorarios / cargos asociados con la contratación de un candidato, excepto cuando exista un acuerdo formal entre Glory y la Agencia para los candidatos de origen para un rol específico.

Teletrabajo

Funciones

EN IUNION Comunicación Social buscamos a un/a Consultor/a de Comunicación con experiencia previa en Agencia de Comunicación.

Las funciones a realizar serán:

- Diseño y ejecución de actividades, servicios y proyectos de consultoría de comunicación.

- Elaboración de planes de comunicación de clientes actuales y potenciales.

- Redacción y diseño de contenido informativo: convocatorias y notas de prensa, dosieres corporativos, argumentarios, teletipos, comunicados, reportajes y entrevistas, tribunas de opinión, etc.

- Gestión integral de la relación con los medios de comunicación, mantenimiento y actualización de las bases de datos.

- Cobertura informativa de los actos y eventos

- Organización de encuentros informativos: gestión de ponentes, convocatorias, atención a medios, preparación de materiales.

- Elaboración de informes de actividad y repercusión en medios.
Seguimiento de la actualidad informativa sectorial.

- Gestión de las relaciones con los clientes: reuniones, calendarios y seguimientos de actividad, elaboración de informes.

- Elaboración de contenidos audiovisuales para medios propios y externos (páginas web, newsletters, redes sociales, vídeos )

- Conocimientos en Planificación de Medios.


- Capacidades diferentes, posibilidades infinitas?.

Requisitos


- Imprescindible estar en posesión del certificado de discapacidad igual o superior al 33%.

- Tener la Licenciatura o grado en Comunicación, Periodismo, Publicidad, Marketing o Administración y Dirección de empresas.

- También se valorará haber realizado postgrado o Máster en algunas disciplinas que se indican en la descripción de la oferta.

- Entre 1 y 3 años de experiencia en el Departamento de Comunicación desarrollando funciones similares a las indicadas.


- Buscamos una persona con buenas habilidades de comunicación oral y escrita, orientación al cliente y a resultados, creatividad, innovación, capacidad de planificación y organización compromiso y flexibilidad.

Se ofrece


- Incorporación inmediata.

- Posibilidad de promoción interna dentro de la compañía.

- Flexibilidad horaria.

- Amplio Teletrabajo.

Director de centro comercial. Proyecto top en Madrid.

Detalles del cliente

Empresa de servicios de gestión de centros comerciales.

Descripción de la oferta

Encargado de establecer y dirigir las estrategias del centro comercial, la cifra de tráfico de
clientes y las ventas de los comerciantes. También es el responsable de estar al día con las
políticas comerciales y las condiciones de ventas.
* Promover el óptimo desarrollo del centro comercial.
* Representar al centro comercial ante los agentes externos (inversores, proveedores, clientes,
etc.)
* Gestionar las operaciones y gestiones pertinentes
* Promocionar el Centro Comercial para alcanzar a nuevos negocios junto al director comercial.
* Buscar nuevas oportunidades y atraer a clientes potenciales que se establezcan en el centro
comercial
* Elaborar los presupuestos de los gastos comunes ordinarios y de los gastos puntuales
extraordinarios
* Estar al día de las actividades que se desarrollan en el centro comercial y el volumen de
negocio existente en cada establecimiento

Perfil del candidato

• Formación universitaria. Estudios de postgrado en economía, derecho o ADE
  * Experiencia mínima de 10 años
  * Nivel alto de inglés (C1). Valorable otros idiomas
  * Habituado a gestionar equipos numerosos
  * Profesional altamente comunicativo y resolutivo
  * Líder nato, con capacidad de motivar a sus empleados
  * Habituado a gestionar equipos multidisciplinares con éxito, mostrando flexibilidad y
  adaptabilidad a diferentes escenarios
  * Profesional muy comunicativo, con gran capacidad de organización y resolución
  * Con total orientación al cliente (interno y externo) y a la consecución de los objetivos
  marcados, destacando sus habilidades de negociación

Oferta de empleo

Oportunidades de carrera y desarrollo profesional

Desired Skills and Experience

Encargado de establecer y dirigir las estrategias del centro comercial, la cifra de tráfico de
clientes y las ventas de los comerciantes. También es el responsable de estar al día con las
políticas comerciales y las condiciones de ventas.
* Promover el óptimo desarrollo del centro comercial.
* Representar al centro comercial ante los agentes externos (inversores, proveedores, clientes,
etc.)
* Gestionar las operaciones y gestiones pertinentes
* Promocionar el Centro Comercial para alcanzar a nuevos negocios junto al director comercial.
* Buscar nuevas oportunidades y atraer a clientes potenciales que se establezcan en el centro
comercial
* Elaborar los presupuestos de los gastos comunes ordinarios y de los gastos puntuales
extraordinarios
* Estar al día de las actividades que se desarrollan en el centro comercial y el volumen de
negocio existente en cada establecimiento

*Formación universitaria. Estudios de postgrado en economía, derecho o ADE
* Experiencia mínima de 10 años
* Nivel alto de inglés (C1). Valorable otros idiomas
* Habituado a gestionar equipos numerosos
* Profesional altamente comunicativo y resolutivo
* Líder nato, con capacidad de motivar a sus empleados
* Habituado a gestionar equipos multidisciplinares con éxito, mostrando flexibilidad y
adaptabilidad a diferentes escenarios
* Profesional muy comunicativo, con gran capacidad de organización y resolución
* Con total orientación al cliente (interno y externo) y a la consecución de los objetivos
marcados, destacando sus habilidades de negociación

REST Salesforce Office

Job Description

TheFork, a TripAdvisor® Company is the leading online restaurants reservation platform in Europe, Australia and Latin America, with a network of more than 80,000 restaurants worldwide, more than 30.5 million monthly visits and present in 22+ countries around the globe.

TheFork connects restaurants and diners.

Through TheFork (website and application), as well as through TripAdvisor, users can easily select a restaurant according to preference criteria (such as the localisation, type of cuisine, restaurant type and average price), consult user reviews, check real-time availability and instantly book online.

From the restaurants’ side, TheFork provides them with a software solution, TheFork Manager, which enables restaurants to optimize reservations management, streamline operations and ultimately improve service and revenues.

TheFork team aims to inspire and enable people to confidently discover, experience and share food. We operate under a shared set of values that define how we do business and how we interact with our colleagues, our partners, our customers and our food community. We strongly believe that building a diverse workforce of people from all walks of life helps us have a richer, more vibrant, more successful workplace.

This Role will report to the This Role will report to the Iberia New Business Director.

Located in our office in Madrid s/he will be part of the Global Sales team, in charge to acquire new Restaurants and to sell yield management solutions.

What You Will Do

The Insides Sales Manager develops the existing Inside Sales team, consisting of 14 inside sales – We expect the team to grow significantly in the next 2 years.

• Leading all the team of Inside Sales in Spain
• Improve productivity of the team
• Work with Spain & Portugal Sales & KAM teams in order to define, fine tune and improve all the sales force applying to Spain territory planning
• Develop and maintain relationships with key stakeholders within TheFork
• Work closely with the Iberia Sales Director to ensure consistency & alignment Vs country targets
• Developing company / team KPIs
• Work together with rest of sales & Account management teams in the pursuit of excellent results and flawless execution
• Keep up with product training and new offerings as well as latest value proposition
  

Who You Are

• Fluent in Spanish
• High level of English
• 5 years team management skill experience in inside sales
• experience in B2B online environment and / or leisure-restoration.
• Autonomous and familiar to work with KPIs and targets at individual, team,and company level Strong organizational and analytic skills
• Ability to manage multiple priorities and tasks
• Excellent sales, negotiation, customer service, nurturing, educating and communications skills
• Self-motivated and thorough
• Experienced at building effective customer relationships through positive communication, honesty and trust
• Target driven and proven self-starter with ability to deliver on targets without constant supervision
• Ability to work in a fast-paced, high-performance environment with a hands-on approach and demonstrated ability to multi-task and think creatively
• Good business judgment when making decisions and always considers the relevance/impact of each decision on the business
• Problem-solving skills
• Team player
• Plus requirements:
• Knowledge of the hospitality industry.
• Already work with SalesForce CRM
  

What We Offer

• Permanent contract
• Competitive fixed salary
• Ticket Restaurant
• Interesting discount in private health insurance
• Compensation for practicing sports in any gym in Barcelona
• International working environment
• Well-being activities and benefits (massages, fresh fruit, free snacks, team-building events, etc.)
  

Technicolor, a global technology leader in the media and entertainment sector, is at the forefront of digital innovation. Our world-class research and development labs enable us to dominate the market by providing advanced video services to content creators and distributors. Join us and get a chance to make an impact in a truly global business. Contribute to our unique business model where everyday art and creativity meet technology. As an active and well-established player in the digital set-top box market, we have successfully defined and delivered solutions for more than 20 years. We draw on our experience and expertise to select and recommend the state-of-the-art technology that best meets the needs of our customers.Job description: Customer Delivery Manager

Key Responsibilities

• Is accountable for program on time delivery and execution within budget, product quality, financial management (P&L), KPI management, contract change management, and program change management.
• Client Management: Main interface with customers for program specific deliverables; Close cooperation with Sales team and Key Account Managers; is the owner of customer satisfaction; Manages customer and third-party relationships. Key entry point for aftersales management topics, including epidemic failure issues. Mobility - able to travel to customer and partner sites as required.
• Is accountable for customer satisfaction, building sustainable customer relationships for future business opportunities, while maintaining Technicolor's best interests.
• Resource Management: Leads and organizes core team activities (scope, planning, budget, deliverables); Directs core team on issues resolution and escalate when no resolution; Manages, motivates, supervises and influences core team members. Optimizes resources and utilitzes skills from WW teams. Identifies synergies with other programs and maximizes reuse from the existing Technicolor HW and SW roadmaps resulting in minimum R&D investment. Able to work with Resource Managers to address resource priorities and resolve resource conflicts.
• Is accountable for application of standard processes (ETM, forecasting…), and responsible for program reporting towards all stakeholders, including appropriate escalation.
• Project Accounting and Finance: Ownership of P&L and improves profitability by optimizing product costs and avoiding operational costs (ex. airfreight); Responsible for financial follow-up; Takes ownership and is accountable for margin for their own area of control. Execution of TPC throughout project to delivery; NPI Project mindset. Thinks about the cost of what we produce. Secures monthly business targets on time and ensures quality. Identify and track the required third party technology (IP) used in the program and ensure proper communication of such in the organization.
• Project Control: Manage scope creep through client change orders, internal change orders, phased delivery or other methods to ensure projects deliver on time line, scope, budget and strategy expectations. Evaluate all key project deliverables, as well as final product to ensure traceability of requirements, high quality and client acceptance. Responsible for formal sign off on all project deliverable; this will often include coordinating input and involvement from the account director and client.
• New Business Opportunities: Secures new business opportunities in conjunction with Sales team and Bid management team steering the customers' request to align with Technicolor's HW & SW roadmaps. Frontline resource for new opportunities. Involved in Pre-Sales, drives information sharing, master in bid tendering for their specific programs, good delivery capabilities. Prepares and drives corporate offer reviews. Involved in strategy pricing; Works with Sales on RFQ process; Identify and monetize new Professional Services offering.
• Contract Management: Responsible for contract management in cooperation with the Sales team [takes part in contract definition & negotiation together with Sales; PM is responsible to enforce the contract and to compare its terms and conditions with Technicolor's Golden Standards.] Ensures clear communication of contract specificities to the internal organization.
• Internal Project Reporting and Administration: Ensures ETM+ process is applied throughout the program lifecycle; Leads phase reviews; Enforces Technicolor processes. Dashboard reporting.
• Project Planning: Manages program on a day-to-day basis, tracks program KPI's - on time delivery, financials, customer requirements; Manages timely product phase-in/phase-out. Provides input to the Sales and Operation teams related to program specific constraints to be incorporated in the forecast.
• Project Communication: Conducts post mortems and identifies lessons learned and best practices to be shared; Anticipates, mitigates, reports and escalates risks to stakeholders; Ensures program communication (status, issues, decisions) to internal and external stakeholders including WW teams; Communicates on time end of life notifications.
  
  

Experience

• Develops a deep understanding of current and future customer’s needs, issues, challenges, objectives as well as their business and operating environment (Including end user’s knowledge).
• Interacts with customers/ Sales representatives/ Business development teams and practices an attentive and active listening and questioning to identify client’s real concerns.
• Is proactive in the organization / execution of actions to satisfy customers.
• Sets up & Drives ""Think out of the box"" spirit setting-up creative thinking activities (brainstorming, Web tools ...).
• Creates new perspectives and usages for existing tools, assets, technology, business, processes...
• Can put creative ideas in real market / Product context.
• Keep curiosity high and mind wide open to welcome new ideas.
• Takes calculated risk.
  

Recommended technical knowledge

• Keeps up to date with trends and changes in the market and technologies that are relevant for Technicolor and customers on his domain (incl. Competitor’s positioning).
• Has natural curiosity (always thriving to analyse and understand things, interested in following up on standards, research and innovation, ...).
• Is recognized internally as a source of information/knowledge of relevant technology direction.
• Applies broad knowledge across multiple technology areas to ensure optimum solution.
• Leverages knowledge of external environment to enhance customer solutions with end users mindset.
• Maintains an updated understanding of competitors' market positioning by conducting benchmarking.
• Is knowledgeable on Technicolor products and roadmaps (HW and SW).
  
  

Key Competences

• Good interpersonal and communication skills and a preference to work in a collaborative environment. Willing to discuss and defend ideas.
• A high degree of personal organization, self-reliance, desire for success and a positive/constructive attitude.
  

Language

• Spanish and English are mandatory
  

Education
Masters degree in Engineering (Computer Science/electronics).

Office

Descripción del empleo<br><br><strong><u>Tus Funciones<br><br></u></strong>Formar parte del departamento de Sales Operations, que es la primera línea entre el departamento de ventas y el de operaciones, el cual engloba documentaciones, logística, finanzas o reclamaciones.<br>Resolver todo tipo de incidencias en relación continua tanto con los clientes como con el departamento de operaciones, a través de contacto telefónico y vía mail.<br>Atender las solicitudes de los clientes acerca de los pagos de los vehículos.<br>Estar en continua comunicación con los clientes en toda la gestión de la documentación y de la logística de los vehículos y encargarse de que estén al tanto en todo momento del estado de sus operaciones.<br>Contacto continuo con Alemania para cualquier tipo de gestiones con la oficina central<br><br><strong><u>Tu Perfil<br><br></u></strong>Estudiantes o recién graduados en FP (medio o superior) de Administración, Grado en ADE o similar.<br>Muy valorable una experiencia previa en un departamento de atención al cliente.<br>Imprescindible poder firmar Convenio de prácticas.<br>Alta orientación al cliente y muy buenas habilidades de comunicación.<br>Actitud pro-activa, alegre y amable con el cliente.<br>Alta capacidad de aprendizaje y resolución de problemas o incidencias.<br>Persona autosuficiente y muy organizada.<br>Buenas habilidades en MS Office, especialmente Excel<br><br><strong><u>Nuestra Oferta<br><br></u></strong>Forma parte de nuestra historia de éxito y trabaja en uno de los pocos unicornios alemanes con una facturación anual de más de millones de euros.<br>Excelentes oportunidades de carrera en un entorno muy dinámico, motivado y emprendedor.<br>Horario: L-V de 10 a 19 hs (una hora para comer).<br>Zona trabajo: Nuevos Ministerios.<br><br><strong><u>Disponibilidad Para Viajar<br><br></u></strong>No<br><br><strong><u>Disponibilidad Para Cambio De Residencia<br><br></u></strong>No

Teletrabajo Scrum

Are you on the hunt for exciting new challenges that boost your professional growth? If youre an innovator by nature and an <strong>Operations Manager </strong>by trade, wed love to hear from you! Read on to see if youd be a good fit for the Scopic team of 250+ professionals from over 40 countries.<br><br>At Scopic, the virtual world is our home so this is a<strong> full-time </strong>remote position. Only apply if youre prepared for the zero-hour commute and the thought of collaborating with colleagues from around the globe excites you!<br><br>The<strong> Software Operations Manager</strong> will work to prevent and resolve complex situations with clients, monitor higher level project aspects (payments, rates, etc.), and handle escalations. This is an ideal position for motivated individuals with business-oriented mindset and strong client relations skills, looking for a diverse, fast-paced, fully remote environment.<br><br><strong><u>The Skills And Traits Were Looking For<br><br></u></strong>Liaise with Accounting/Finance to assess, maintain, and improve project profitability<br><br>Monitor project, ensure the delivery dates and important deadlines<br><br>Manage clients and their expectations, address clients concerns, and resolve any escalation<br><br>Lead the rate increases and other project-related changes<br><br>Lead or help with creation of non-project management materials (policies, guides, trainings)<br><br>Help educate their department members on new policies created by other departments as well as ensure the implementation of these policies<br><br><strong><u>Successful Candidates Will Be<br><br></u></strong>Highly proficient in the English language<br><br>Comfortable with self-organization, prioritization, and multi-tasking in a dynamic environment<br><br>Independently motivated self-starters with strong work ethic<br><br>Strongly skilled in report tracking<br><br>Industrious and energetic<br><br>Detail-oriented but still able to see the big picture<br><br>Diplomatic but able to provide direct feedback when it is needed<br><br>Receptive to constructive feedback and interested in growth and self-improvement<br><br>Able to manage stress with a positive attitude, even in challenging situations<br><br>Perceptive and understanding, able to communicate clearly and professionally<br><br>Highly adept at detecting and preventing risks and solving problems<br><br>Flexible with different task assignments<br><br>The right candidate will work with a team of skilled professionals from around the world to keep the company running smoothly and efficiently.<br><br><strong><u>Required Qualifications<br><br></u></strong>Bachelors degree in a business or technical field, Masters degree preferred<br><br>High proficiency in the English language<br><br>Strong knowledge of the SDLC and how software applications are created<br><br>Demonstrated leadership skills and the aptitude to learn new skills quickly<br><br>Demonstrated risk and client management expertise<br><br>Excellent computer skills and proficiency in Microsoft Office<br><br>Current residence in a European or American time zone (GMT+2GMT-7)<br><br>PMP, PRINCE2, and SCRUM certifications are a bonus<br><br>Experience in full-cycle software project management is a bonus<br><br>Basic technical knowledge and/or experience in the IT industry is a bonus<br><br><strong><u>The Secret Ingredients That Make Us Special<br><br></u></strong>Your growth is our growth. We invest in your future with paid training and other professional opportunities.<br><br>Were industry innovators at the forefront of change. Equipped with the latest technologies and a team of knowledgeable colleagues by your side, youll embrace new and interesting challenges.<br><br>Your location. Your schedule Pick your time-zone, choose your preferred hours, and work from the place where you feel most at home.<br><br>Flexibility and freedom are in our DNA! As long as you have a stable internet connection and the drive to thrive, you can travel and work from anywhere you like.<br><br>A workload you can rely on. Well set you enough tasks to keep that mind busy! At Scopic, well ensure you always have a consistent flow of engaging, challenging work to do.<br><br>Recognition and reward. We acknowledge diligence and hard work through annual pay increases for good performance.<br><br><strong>Down to business!<br><br></strong>Your starting salary is negotiable depending on your skills and experience.<br><br>Both hourly and salary positions are available.<br><br>Employees are paid monthly via wire transfer.<br><br><strong><u>Our Values<br><br></u></strong>Scopic is an equal opportunity employer. We value diversity and do not discriminate on the basis of race, religion, color, marital status, national origin, gender, veteran status, sexual orientation, age, or disability status.<br><br>Have the skills, the drive, and the passion to join the Scopic family?<br><br>Apply today to join our growing team of remote professionals from around the world.<br><br>Please apply online: [span data-href="https://scopicsoftware.recruiterbox.com/jobs/fk0u8bh?source=Jooble%20ES"]https://scopicsoftware.recruiterbox.com/jobs/fk0u8bh?source=Jooble%20ES[/span]<br><br><strong>Learn more about career opportunities at Scopic: </strong>[span data-href="http://www.scopicsoftware.com/careers"]scopicsoftware.com/careers[/span]<strong>.</strong>

Buscamos un COMERCIAL para uno de nuestros clientes líder en la distribución de material fotovoltaico a nivel nacional e internacional.
El comercial de suministros fotovoltaicos será el responsable de desarrollar el canal de ventas a través de instaladores, llevando a cabo la actividad comercial cumpliendo los objetivos acordados para la zona centro.
FUNCIONES Y TAREAS DEL PUESTO:
- Captación de nuevos clientes- instaladores en la zona centro de España.
- Ejecución de la acción comercial, cierre y negociación con los instaladores.
- Fidelización y mantenimiento de la cartera de clientes.
- Visitas a instaladores.
- Detección de las necesidades del cliente.
- Presentación de la gama de productos.
- Negociación y cierre de contratos.
- Reporte de visitas y objetivos comerciales.
- Seguimiento del servicio otorgado al cliente.

Requisitos:

Buscamos un profesional del mundo comercial con excelentes habilidades de negociación, conocimiento del sector y orientado a objetivos, para unirse a un equipo joven y dinámico, líder en la distribución de material fotovoltaico.
Indispensable:
- Experiencia comercial mínima de dos años.
- Experiencia visitando instaladores.
- Dominio del paquete office.
- Disponibilidad para viajar.
- Proactividad.
- Buen comunicador.
- Orientación al cliente.
Valorable:
- Residencia en la zona centro de España.
- Experiencia en el sector o similar.
Si te apasiona el mundo comercial, disfrutas vendiendo y desarrollando el canal de venta a través de instaladores, y quieres formar parte de una empresa consolidada en el sector ¡apúntate ya!