Department: Indicia - Client Services

Location: Spain

Description

As adm Indicia continues to expand its global digital offering, we are seeking an experienced E-commerce Optimization Manager to support a major international client based in Geneva. This is a newly created role driven by scope expansion—offering a rare opportunity to shape and elevate digital delivery across multiple European markets.

You will act as the central point of expertise for all e-commerce optimisation activity, collaborating closely with our global team of specialists. Your mission: ensure best-in-class digital execution, seamless brand consistency, and continuous improvement across local market websites and third-party e-commerce platforms.

We are open to considering candidates based across Europe.

Key Responsibilities

• Conduct comprehensive website audits to evaluate local market alignment with global brand guidelines and UX best practices.
• Monitor and track compliance trends, documenting improvements and changes made by local teams over time.
• Review third-party e-commerce platforms, ensuring correct brand presentation and highlighting optimisation opportunities with actionable recommendations.
• Evaluate adoption of e-commerce elements, including visual identity, messaging, tone of voice, content accuracy, and asset usage.
• Document findings clearly, producing visually impactful audit reports for both client stakeholders and local markets.
• Support insights with data, leveraging analytics—including GA4—to enrich recommendations and identify best practices.
• Create actionable, market-specific recommendations that support continuous improvement and consistency.
• Stay up to date with digital and UX best practices, emerging trends, tools, and standards to enhance audit quality.
  
  
  
  

Skills, Knowledge and Expertise

• Strong communication and stakeholder-management skills, with the ability to prioritise requests and maintain clear progress updates.
• Experience working with international teams and navigating multi-market environments.
• Deep understanding of e-commerce best practices, including familiarity with third-party e-commerce platforms.
• Proficiency with GA4 for performance analysis.
• Experience with social media platforms is an advantage.
• Excellent presentation skills, including creating visually engaging and insightful slide decks.
• Proactive, self-starting attitude with a strong desire for continuous learning and professional development.
• Keen interest in digital marketing and staying informed on industry trends.
• Exceptional attention to detail and commitment to producing high-quality work.
• Experience working in restricted product categories (e.g., tobacco) is an advantage.
• Ability to thrive in a fast-paced environment, ideally with previous agency experience.
  
  

Equal Opportunities

adm Indicia is proud to be an equal opportunity employer and is committed to creating a diverse environment. We recruit, employ, develop, compensate, and promote regardless of race, religion, colour, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. Should you need any reasonable adjustments made to this application process, please don't hesitate to let us know.