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Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model...
Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.

As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.

Role: EMEA People Partner

Location: Madrid or Barcelona, Spain (Hybrid)

About The Role

The EMEA People Partner will continually challenge the status quo to ensure that we are the best People team in the business! You will provide a comprehensive, proactive, and efficient HR service by providing information, guidance and coaching to employees and managers across all employment-related matters, in support of the HR and business strategy, working across all brands within the Inside Ideas Group. This role will be a hybrid role, with regular travel to the Spain office. Working alongside the People Partners, you will support the roll-out of key People initiatives to help deliver the OLIVER HR People strategy. This role will be supporting our onsite teams, varied, fast-paced, and requires someone who can think on their feet, be proactive, agile and hungry to learn and succeed. Some travel to other countries may be required.

What You Will Be Doing

The team's activities are varied, and you will need to be prepared to roll up your sleeves and get involved in everything from HR generalist activities and work in partnership with our Centers of Excellence (Talent, People Operations, Reward and Benefits and Learning and Development). The main day-to-day tasks include, but are not limited to:

  • Be the dedicated regional point of contact for employees and managers across OLIVER Agency within South Europe, and be responsible for other countries like: Portugal, Greece, Italy & Panama (this list can change)
  • Support and advise your stakeholders on people issues, ensuring they understand the impact of these on both the individual and the business.
  • Monitor our monthly Peakon employee feedback and work closely with your stakeholders to drive engagement, development, and support.
  • Build and maintain an excellent knowledge of employees, objectives, and business processes.
  • Coaching and supporting managers on staffing issues in the areas of performance management, sickness, absence, grievances, probationary reviews, TUPE process and capability of escalating to the Head of EMEA as appropriate.
  • Plan and execute all change management elements of restructuring, redundancy, and cost saving initiatives.
  • Support the bi-annual salary review process.
  • Maintain knowledge and understanding of Spanish employment law, and other EMEA jurisdictions, to ensure advice given is current and accurate, working in partnership with our local experts/legal teams as required.
  • Actively identify gaps, propose, and implement changes to process and procedure to ensure we continually deliver a great employee experience.
  • Support the HR team with any ad-hoc projects or assignments for other countries as well.
  • Ensuring 100% compliance around core HR processes e.g. right to work checks.
  • Ensuring all staff changes are captured accurately and on time and updated within the HRIS system and payroll process e.g. new joiners/leavers, maternity leave, promotions etc. and ensuring data is kept up to date and accurate.
  • Interpret metrics and data and draw insights to support line management in making robust people and business decisions.
  • Liaising with Payroll for all new starters, variances, and leavers. 100% accuracy is key.
  • Leads research and analysis used to develop corporate sustainability strategies to ensure that business practices and services are environmentally friendly and compliant with local government rules and regulations.
  • Promotes and explains OLIVER's sustainability philosophy to internal and external audiences.

What You Need To Be Great In This Role

  • You’re a smart, proactive and astute individual keen to develop an HR career in a fast-paced, high-volume, busy environment.
  • You’re excited by working for a creative agency where the client list is envious, and you’ll get exposure to both HR & Recruitment disciplines where you can really expand your skills. Experience of working across multiple jurisdictions, supporting managers and employees from diverse backgrounds, with the ability to follow through in ambiguous complexity.
  • You are curious, determined, focused and can navigate ambiguity.
  • You are known for your organisational abilities, managing multiple tasks simultaneously and it comes naturally to you. Working to targets and achieving them is a big career motivator for you.
  • You want to join a business which will drive you, but you will have a giggle with some awesome colleagues along the way. Furthermore, you have a sparkling personality & aren’t afraid to show it.
  • Fluent in Spanish and English C1 minimum if not native
  • Previous experience of working as an HR generalist, working across multiple jurisdictions in EMEA, supporting managers and employees from diverse backgrounds, with the ability to follow through complex queries.
  • Experience of dealing with the end-to-end process for employee relations issues such as change management, disciplinaries, grievances, redundancies, etc.
  • Proactive in your approach to improving and providing effective and efficient support of all HR activities.
  • Excellent attention to detail whilst under pressure & working with high volumes, with the ability to manage several tasks simultaneously.
  • High levels of tenacity & a delivery-focused approach.
  • Ability to work in ambiguous situations, push back, ask questions & comfortable in environments of change.
  • Highly organised with a natural ability to prioritise.
  • Ability to understand a matrix environment with global teams (i.e. several legal entities/countries within the same team), and able to navigate the complexity.
  • Experience of working with multiple stakeholders, including country-specific Managing Partners, and the People team Centers of Excellence (Operations, Payroll, Comp & Ben, International Mobility, DE&I).
  • Aptitude for working in a truly global team, and ensure partnerships are maintained to ensure the delivery of a world-class People Partnering Service.

Req ID: 13609

Our Values Shape Everything We Do

Be Ambitious to succeed 

Be Imaginative to push the boundaries of what’s possible 

Be Inspirational to do groundbreaking work 

Be always learning and listening to understand 

Be Results-focused  to exceed expectations 

Be actively pro-inclusive and anti-racist across our community, clients and creations 

OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws. 

 OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.

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