About The Role Join a leading customer support team in Barcelona and provide essential support to travelers in Spanish, English and Euskera. You will deliver friendly, efficient and solution-oriented customer service via telephone, chat and email.
About The Role
Join a leading customer support team in Barcelona and provide essential support to travelers in Spanish, English and Euskera. You will deliver friendly, efficient and solution-oriented customer service via telephone, chat and email.
What You Bring
Send your CV in English to [email protected]
Join a leading customer support team in Barcelona and provide essential support to travelers in Spanish, English and Euskera. You will deliver friendly, efficient and solution-oriented customer service via telephone, chat and email.
What You Bring
- Proficiency in Basque (Euskera)
- Spanish and English (B1-B2)
- Minimum education: Secondary School
- Knowledge of Windows and Microsoft Office
- Previous customer service experience
- Positive attitude, empathy, customer-oriented mindset and willingness to learn
- Assist travelers by answering questions about reservations
- Provide support with administrative and technical issues
- Communicate with customers through multiple channels, including telephone, chat and email
- Provide friendly, efficient and solution-oriented customer service
- Ensure customers receive the best possible travel experience
- On-site in Barcelona, Spain
- Rotating shifts, Monday to Sunday, between 9:00 AM and 8:00 PM
- Gross salary of €19,623.64 per year
- Opportunity to earn a performance bonus of €1,200
Send your CV in English to [email protected]
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