Tissa Fontaneda is a Spanish luxury handbag and accessories brand characterised by impeccable quality, artisan craftsmanship and attention to detail. The instantly recognizable "nappa bubble bag" is the brand´s signature and has captivated the attention of fashionistas and luxury connoisseurs worldwide. We are currently looking for a part-time sales assistant (24 hours per week) to join our "family" in our Madrid boutique.

RESPONSIBILITIES:

- Provide exceptional customer service and personalized shopping experiences to clients

- Cultivate and maintain client relationships to be able to provide the best service possible

- Ensure business opportunities are maximised through efficient sales floor management while ensuring all Tissa Fontaneda standards are maintained

- Assist customers in selecting products, offering style advice and answering inquiries

- Meet and exceed sales targets while maintaining a high level of professionalism

- Inventory management, stock replenishment, and pricing activities

- Participate in all activities required to keep the store clean and make sure the merchandise is properly displayed at all times

REQUIREMENTS:

- Previous experience in luxury fashion retail sales and customer service will be considered.

- Strong knowledge and interest in luxury fashion, the leather industry and sustainable fashion branding

- Excellent communication and interpersonal skills

- Ability to work effectively in a team and collaborate with colleagues

- Willingness to carry out different tasks when needed

- Basic computer literacy

- Attention to detail and a proactive, positive attitude towards the role.

- Fluent Spanish and English and proficiency in other languages is appreciated.

BENEFITS

- Competitive salary

- In-house employee discount

- Employee benefits

- Monthly commission

Tissa Fontaneda is made up of a small team of hard working individuals who are passionate about the brand. Each person’s contribution is highly appreciated, and their opinion valued and respected. We are looking for someone who understands the essence of the brand and wants to be part of our silent luxury world. If you believe you could be a valuable addition to our team, we would love to hear from you.

To apply, please submit your CV to [email protected] as well as a cover letter detailing your relevant experience and why you would like to be part of the Tissa Fontaneda team.