Why join us?

At Vip District, we are passionate about creating digital solutions that enhance employee engagement and foster long-lasting relationships between companies and their people. Our mission is to help organizations create better work environments, boost motivation, and retain top talent.

Now proudly part of the Epassi Group – a leading European provider of employee benefits and mobile payments – we are growing stronger as part of an international ecosystem of innovation, well-being, and purpose-driven impact. With almost 1,000 employees across Europe, Epassi has been recognized by the Financial Times as one of the fastest-growing companies in Europe.

Your Main Functions

• Collaborate with the sales teams to understand client requirements and provide technical solutions that fit the project.
• Configure and implement the services contracted by the client, working closely with the technical and support teams.
• Act as an intermediary between the client’s IT team and Vip District’s IT team in cases of system integrations.
• Provide support and training to clients regarding questions and the use of the implemented solutions.
• Proactively work on the details of the user journey in digital environments that combine multi-channel access (PC, mobile web, and mobile app) to ensure the correct functioning of the project.
• Identify areas for improvement and possible solutions to optimize and standardize work processes.
  
  
  

What are we looking for?

• Educational background in technical fields, technological project management, data analysis, or digital marketing focused on analytics.
• Experience in account management and project implementation in SaaS services
• Strong organizational and analytical skills with attention to detail.
• Proficiency with Excel, Google Drive, Jira and ability to adapt to new platforms quickly.
• Fluent in Spanish and English (mandatory).
• Excellent writing skills.
• Curious mindset, willingness to learn, and a proactive attitude.
  
  
  

Extra points:

• Interest in data systems and their impact on business.
• Proficiency in MySQL/MariaDB.
• Proficiency in any other language of the cities where we operate: Catalan, French, Portuguese, Italian, Dutch, or German.
  
  
  

What do we offer?

• A competitive salary range, tailored to your experience
• Bonus & incentive structure based on individual performance.
• Hybrid work model: 2 days per week in our office.
• Meal vouchers and additional flex benefits.
• Flexible working hours to support work-life balance.
• Ongoing training & career development plans to help you grow within the company.
• Language classes and opportunities for continuous learning.
• Well-being initiatives and team activities to foster engagement and collaboration.