Company Description

We suggest you enter details here.

Role Description

This is a full-time on-site role for a Customer Relationship Management (CRM) Specialist located in the Marbella for a Lifestyle Company. The CRM Specialist will be responsible for managing customer relationships, analyzing data to improve customer satisfaction, and supporting the marketing team. Day-to-day tasks include developing and implementing CRM strategies, coordinating with other departments to ensure customer-centric processes, and managing CRM software systems.

Qualifications

• Strong Analytical Skills to interpret data and make strategic decisions
• Excellent Communication skills for effective interaction with customers and team members
• Experience in Luxury, Hospitality, Media and a deep understanding of sales processes
• Proficiency in Customer Relationship Management (CRM) tools and systems
• Project Management skills for managing multiple initiatives and coordinating with various stakeholders
• Problem-solving abilities and attention to detail
• Proven track record in enhancing customer satisfaction and retention
• Relevant degree in Business Administration, Marketing, or related field is preferred

 This position in Based in our Marbella offices,vit is not a remote position.