Ofertas de empleo para Marketing

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• PublicadaNueva

. Office Excel LESS Outlook PowerPoint Word

Position Overview

MCI es una empresa líder en Externalización de Procesos de Negocio (BPO) que se especializa en ofrecer soluciones personalizadas para satisfacer las diversas necesidades de nuestros clientes. Con un compromiso con la excelencia y un enfoque en la innovación, nos hemos establecido como un socio de confianza en la industria.

Estamos buscando un Supervisor de Ventas experimentado para liderar y gestionar un equipo de representantes de ventas con el fin de alcanzar los objetivos y metas de ventas. Este rol implica entrenar, capacitar y motivar al equipo de ventas para maximizar su rendimiento e impulsar el crecimiento de los ingresos.

Para ser considerado para esta posición, debes completar una solicitud completa en nuestra página de carreras de la empresa, que incluye preguntas de selección y una breve prueba previa al empleo.

Responsabilidades Clave

POSITION RESPONSIBILITIES

• Liderar y supervisar un equipo de representantes de ventas.
• Proporcionar orientación, apoyo y mentoría a los miembros del equipo.
• Fomentar una cultura de equipo positiva y colaborativa.
• Establecer objetivos y metas de ventas para el equipo.
• Monitorear y analizar las métricas de rendimiento de ventas.
• Implementar estrategias para alcanzar y superar los objetivos de ventas.
• Realizar sesiones de capacitación para el equipo de ventas para mejorar sus habilidades.
• Proporcionar coaching y retroalimentación continua para mejorar el rendimiento individual y del equipo.
• Construir y mantener relaciones sólidas con clientes clave.
• Resolver las quejas y problemas de los clientes de manera oportuna.
• Colaborar con los equipos de ventas y marketing para desarrollar estrategias de ventas efectivas.
• Mantenerse informado sobre las tendencias de la industria y los competidores para ajustar las estrategias en consecuencia.
• Preparar y presentar informes regulares sobre el rendimiento de ventas a la gerencia.
• Proporcionar ideas y recomendaciones para mejorar.
• Colaborar con el departamento de finanzas para gestionar y asignar eficazmente el presupuesto de ventas.
• Participar en el reclutamiento y selección de nuevos miembros del equipo de ventas.
• Integrar y capacitar a los nuevos empleados.
• Dirigir las actividades de gestión de la fuerza laboral y establecer objetivos y metas de rendimiento en consecuencia.
  
  

Candidate Qualifications

¿TE PREGUNTAS SI ERES UNA BUENA OPCIÓN PARA ESTE PUESTO?

Se Alienta a Todos Los Solicitantes Positivos y Motivados a Postularse. Los Candidatos Ideales Para Esta Posición Son Altamente Motivados y Dedicados, y Deben Poseer Las Siguientes Cualidades

• Experiencia mínima de 3 años en ventas o 2 años en gestión de ventas.
• Título de asociado y/o experiencia laboral relevante.
• Habilidades excepcionales de comunicación e interpersonales.
• Experiencia comprobada en ventas, con un historial de éxito.
• Conocimiento de técnicas y metodologías de ventas.
• Pensamiento analítico y estratégico.
• Experiencia previa en un rol de liderazgo o supervisión.
• Fuertes habilidades de liderazgo e interpersonales.
• Conocimiento superior de herramientas y tecnología de centros de llamadas utilizadas para gestionar KPIs y SLAs.
• Capacidad para responsabilizar a los miembros del equipo por su rendimiento laboral, incluyendo la adherencia, los KPI y los procesos.
• Poseer habilidades efectivas de resolución de conflictos (tanto conflictos con clientes como con agentes).
• Conocimiento avanzado de Microsoft Office, incluyendo Outlook, Excel, Word y PowerPoint.
• Capacidad para trabajar en un entorno dinámico y de ritmo rápido.
• Capacidad y entusiasmo por aprender nuevos productos y sistemas.
• Capacidad para leer y hablar inglés con fluidez
  
  

Compensation Details

WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?

At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

What You Can Expect From MCI

We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:

• Paid Time Off: Earn PTO and paid holidays to take the time you need.
• Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
• Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 90 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
• Retirement Savings: Secure your future with retirement savings programs, where available.
• Disability Insurance: Short- and long-term disability coverage is available to help protect you during unexpected challenges.
• Life Insurance: Access life insurance options to safeguard your loved ones.
• Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
• Paid Training: Learn new skills while earning a paycheck.
• Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
• Casual Dress Code: Be comfortable while you work.
  
  

Compensation & Benefits That Fit Your Life

MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.

If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!

Physical Requirements

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

CONDITIONS OF EMPLOYMENT

All MCI Locations

• Must be authorized to work in the country where the job is based.
  
  

Subject to the program and location of the position

• Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
• Must be willing to submit to drug screening. Job offers are contingent on drug screening results.
  
  

REASONABLE ACCOMMODATION

Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

EQUAL OPPORTUNITY EMPLOYER

At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment.

MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.

MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.

About Mci (parent Company)

MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.

In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.

Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.

• 
  
  

The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description.

The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• PublicadaNueva

. Office Excel LESS Outlook PowerPoint Word

Position Overview

MCI es una empresa líder en Externalización de Procesos de Negocio (BPO) que se especializa en ofrecer soluciones personalizadas para satisfacer las diversas necesidades de nuestros clientes. Con un compromiso con la excelencia y un enfoque en la innovación, nos hemos establecido como un socio de confianza en la industria.

Estamos buscando representantes de servicio al cliente bilingües para respaldar el servicio al cliente entrante, el servicio de asistencia técnica y el procesamiento de oficina para posiciones de apoyo comercial y del sector público. En este rol, manejarás llamadas entrantes, resolverás problemas técnicos básicos, establecerás relaciones sólidas con los clientes, investigarás para identificar necesidades y reconocerás oportunidades para promocionar nuevos productos y servicios. Los candidatos deben ser solucionadores de problemas naturales que se esfuercen continuamente por proporcionar un excelente servicio al cliente y una satisfacción extraordinaria al cliente.

Esta es una posición de nivel de entrada que ofrece capacitación remunerada en el trabajo. Si bien no se requiere experiencia previa en centros de contacto, la experiencia en servicio al cliente, soporte técnico, ventas internas o soporte de oficina es una ventaja.

Para ser considerado para esta posición, debes completar una solicitud completa en nuestra página de carreras de la empresa, que incluye preguntas de selección y una breve prueba previa al empleo.

• POSITION RESPONSIBILITIES
  
  

Responsabilidades Clave

• Manejar llamadas entrantes de clientes de manera cortés, oportuna y profesional - incluyendo correo electrónico y chat en vivo.
• Escuchar a los clientes, entender sus necesidades y resolver sus problemas.
• Escalar los problemas de los clientes al personal y la gerencia apropiados para su resolución según sea necesario.
• Asegurar la resolución en la primera llamada mediante la resolución de problemas y el manejo efectivo de las llamadas.
• Seguir los procesos del programa del Cliente y realizar todas las tareas de manera cortés y profesional.
• Utilizar la base de conocimientos y la capacitación para responder con precisión a las preguntas de los clientes.
• Crear y mantener registros de CRM de clientes con detalles precisos de las llamadas.
• Documentar con precisión la resolución de las llamadas en los sistemas apropiados.
• Seguir estrictamente el proceso del cliente para manejar problemas e inquietudes financieras.
• Cumplir con los requisitos relacionados con la información confidencial y personal.
• Seguir todos los guiones, políticas y procedimientos requeridos.
• Adherirse a todos los requisitos de asistencia y horarios de trabajo, incluida toda la capacitación programada.
  
  

Candidate Qualifications

¿TE PREGUNTAS SI ERES UNA BUENA OPCIÓN PARA ESTE PUESTO?

Se Alienta a Todos Los Solicitantes Positivos y Motivados a Postularse. Los Candidatos Ideales Para Esta Posición Son Altamente Motivados y Dedicados, y Deben Poseer Las Siguientes Cualidades

• Debe tener 18 años de edad o más.
• Diploma de escuela secundaria o equivalente.
• Excelentes habilidades de organización, escritura y comunicación oral.
• La capacidad de escribir rápidamente y con precisión (más de 20 palabras por minuto).
• Conocimientos básicos de Microsoft Office Suite (Excel, PowerPoint, Word, Outlook).
• Comprensión básica del sistema operativo Windows.
• Altamente confiable con la capacidad de mantener asistencia regular y puntualidad.
• La habilidad para evaluar, solucionar problemas y dar seguimiento a los problemas del cliente.
• Aptitud para la resolución de conflictos, resolución de problemas y negociación.
• Debe estar orientado al servicio al cliente (empático, receptivo, paciente y concienzudo).
• Capacidad para realizar múltiples tareas, mantenerse enfocado y autogestionarse.
• Fuerte orientación hacia el trabajo en equipo y enfoque en el cliente.
• La capacidad para prosperar en un entorno rápido donde el cambio y la ambigüedad son frecuentes.
• Excelentes habilidades interpersonales y la capacidad de construir relaciones con su equipo y clientes.
• Capacidad para leer y hablar inglés con fluidez
  
  

Compensation Details

WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?

At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

What You Can Expect From MCI

We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:

• Paid Time Off: Earn PTO and paid holidays to take the time you need.
• Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations—and sometimes even cars!
• Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 90 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
• Retirement Savings: Secure your future with retirement savings programs, where available.
• Disability Insurance: Short- and long-term disability coverage is available to help protect you during unexpected challenges.
• Life Insurance: Access life insurance options to safeguard your loved ones.
• Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
• Paid Training: Learn new skills while earning a paycheck.
• Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
• Casual Dress Code: Be comfortable while you work.
  
  

Compensation & Benefits That Fit Your Life

MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.

If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!

Physical Requirements

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

CONDITIONS OF EMPLOYMENT

All MCI Locations

• Must be authorized to work in the country where the job is based.
  
  

Subject to the program and location of the position

• Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
• Must be willing to submit to drug screening. Job offers are contingent on drug screening results.
  
  

REASONABLE ACCOMMODATION

Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

EQUAL OPPORTUNITY EMPLOYER

At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment.

MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.

MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.

About Mci (parent Company)

MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.

In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.

Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.

• 
  
  

The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description.

The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.

• Nivel de experiencia---
• Tipo de contratoTemporal
• PublicadaNueva

Inglés Marketing Atención al cliente Telecomunicaciones Relaciones públicas Estrategia empresarial Proceso de ventas Planificación de negocios Medios de comunicación social Planificación

Acerca de la beca

En Click Iure seguimos creciendo y buscamos incorporar a una persona motivada y con interés en formarse en nuestro despacho de procuradores en el puesto de Beca Asesor Legal Comercial. El fin es que se sume al equipo para participar en el primer contacto con posibles clientes, ayudando a identificar oportunidades para el área legal y apoyando en la gestión inicial de nuevos asuntos.

Buscamos a alguien con iniciativa, actitud proactiva y ganas de aprender, que quiera formar parte de un proyecto en expansión y desarrollarse profesionalmente. Si te apetece unirte y crecer en el camino, nos encantará conocerte.

Ofrecemos beca de 4 meses con ayuda al estudio de 500€ y con posibilidad de incorporación al equipo.

Funciones

• Realizar el primer contacto con cada nuevo cliente y explicación del procedimiento judicial contratado
• Preparación de la hoja de encargo
• Captación de clientes
• Estudio y análisis inicial de cada expediente concreto.
• Brindar asesoramiento legal al cliente para ofrecer la solución más adaptada a cada circunstancia personal.
• Seguimiento y gestión de tu propia cartera de clientes.
• Cobro de facturas

Si te interesa el sector legal, te motivan los nuevos retos y quieres seguir creciendo profesionalmente, este puede ser tu sitio.

¡Te esperamos!

Requisitos

• Valorable experiencia en departamentos de atención al cliente
• Dotes comerciales que te permitan conocer las necesidades de nuestros clientes
• Capacidad para trabajar por objetivos y bajo presión
• Habilidades comunicativas
• Iniciativa y proactividad
• Habilidad para trabajar en equipo

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• PublicadaNueva

. LESS Office

Position Overview

MCI es una empresa líder en Externalización de Procesos de Negocio (BPO) que se especializa en ofrecer soluciones personalizadas para satisfacer las diversas necesidades de nuestros clientes. Con un compromiso con la excelencia y un enfoque en la innovación, nos hemos establecido como un socio de confianza en la industria.

Estamos buscando agentes de ventas para unirse a nuestro equipo. Si crees que tienes una personalidad positiva y persuasiva, y la determinación para tener éxito, esta es la carrera para ti. Con nuestro programa de capacitación líder en la industria, seguramente tendrás éxito y crecerás.

Todos los solicitantes deben ser fluidos en inglés y residir dentro de la distancia en automóvil de nuestra oficina, ubicada en Hermosillo, SO. ¡Comienza tu carrera aquí!

Para ser considerado para esta posición, debes completar una solicitud completa en nuestra página de carreras de la empresa, que incluye preguntas de selección y una breve prueba previa al empleo.

• 
  
  

Responsabilidades Clave

POSITION RESPONSIBILITIES

• Manejar contactos entrantes y salientes de manera cortés, oportuna y profesional.
• Utilizar la base de conocimientos y la capacitación para responder con precisión a las preguntas de los clientes y vender los productos y servicios apropiados.
• Escuchar a los clientes, entender sus necesidades y resolver problemas.
• Investigar sistemas para encontrar información faltante; coordinar con otros departamentos para resolver problemas según corresponda.
• Utilizar sistemas y tecnología para completar tareas de gestión de cuentas.
• Documentar y procesar con precisión los pedidos de los clientes en los sistemas apropiados.
• Seguir todos los guiones, políticas y procedimientos requeridos.
• Cumplir con los requisitos relacionados con información confidencial e información personal.
• Escalar problemas de los clientes al personal y gerentes adecuados para su resolución según sea necesario.
• Asistir a reuniones y capacitaciones y revisar todo el material de capacitación nuevo para mantenerse actualizado sobre los cambios en el conocimiento del programa, sistemas y procesos.
• Cumplir con todos los requisitos de asistencia y horario de trabajo.
  
  

Candidate Qualifications

¿TE PREGUNTAS SI ERES UNA BUENA OPCIÓN PARA ESTE PUESTO?

Se Alienta a Todos Los Solicitantes Positivos y Motivados a Postularse. Los Candidatos Ideales Para Esta Posición Son Altamente Motivados y Dedicados, y Deben Poseer Las Siguientes Cualidades

• Debe tener 18 años de edad o más.
• Diploma de escuela secundaria o equivalente.
• La capacidad para escribir rápidamente y con precisión (más de 20 palabras por minuto).
• Capacidad para articular información clara y persuasivamente a los clientes por teléfono.
• La experiencia previa en roles de ventas o servicio al cliente suele ser preferida, aunque algunas posiciones pueden considerar candidatos con habilidades relevantes y disposición para aprender.
• Comprensión de las necesidades del cliente y la capacidad de proporcionar un excelente servicio para garantizar la satisfacción del cliente.
• Capacidad para influir en los clientes y promocionar productos o servicios de manera efectiva. Habilidad para establecer rapport con los clientes y mantener relaciones positivas.
• Capacidad para gestionar el tiempo de manera efectiva para manejar múltiples llamadas y cumplir con los objetivos de ventas.
• Conocimientos básicos de sistemas informáticos y habilidad en el uso de software de centro de llamadas y sistemas CRM.
• Capacidad para manejar el rechazo y superar las objeciones de los clientes manteniendo la profesionalidad.
• Capacidad para leer y hablar inglés con fluidez
  
  

Compensation Details

WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?

At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

What You Can Expect From MCI

We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:

• Paid Time Off: Earn PTO and paid holidays to take the time you need.
• Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations—and sometimes even cars!
• Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 90 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
• Retirement Savings: Secure your future with retirement savings programs, where available.
• Disability Insurance: Short- and long-term disability coverage is available to help protect you during unexpected challenges.
• Life Insurance: Access life insurance options to safeguard your loved ones.
• Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
• Paid Training: Learn new skills while earning a paycheck.
• Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
• Casual Dress Code: Be comfortable while you work.
  
  

Compensation & Benefits That Fit Your Life

MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.

If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!

Physical Requirements

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

CONDITIONS OF EMPLOYMENT

All MCI Locations

• Must be authorized to work in the country where the job is based.
  
  

Subject to the program and location of the position

• Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
• Must be willing to submit to drug screening. Job offers are contingent on drug screening results.
  
  

REASONABLE ACCOMMODATION

Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

EQUAL OPPORTUNITY EMPLOYER

At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment.

MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.

MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.

About Mci (parent Company)

MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.

In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.

Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.

• 
  
  

The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description.

The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• PublicadaNueva

Inglés Marketing Formación Español Portugués Comunicación Gestión Planificación de eventos Gestión de socios Tipos de interés

We’re a boutique Destination Management Company specialising in bespoke travel experiences across Spain & Portugal. As we continue to grow, we’re looking to strengthen how we work with our partner network and how partner information is managed internally.

We’re looking for a Partner Relations Coordinator to join our team in Sevilla and support the day-to-day management of partner relationships, contracts, and partner data.

About the Role

This role combines communication, organisation, and data work. You’ll be in regular contact with our partner network (hotels, guides, transport providers, experience partners) and will also play an important role in making sure partner information, costs, and conditions are clearly structured and up to date in our systems.

It’s a great opportunity for someone with some experience in travel or hospitality who wants to grow into a role that sits between relationships, product, and internal coordination.

What you'll be doing

• Communicating with our network of partner hotels, guides, transport providers, and experience partners
• The review and organisation of contracts, rate sheets, and partner conditions
• Inputting and updating partner costs, rates, and key information in internal systems
• Helping ensure partner information is clear and easy for Trip Design and Operations teams to use
• Supporting improvements to how partner and product information is structured internally

Who this role is for

• Someone with experience in travel, hospitality, or a related sector (DMC, tour operator, hotel, etc.)
• Comfortable working with detailed information such as rates, conditions, and contracts
• Organised, methodical, and detail-oriented
• Fluent in Spanish and a very high level of English (Portuguese a plus)
• Based in or near Sevilla

Why join us

• You’ll join a small, friendly team where your work is visible and appreciated
• You’ll learn how a boutique travel company really works, across partners, product, and operations
• You’ll gain hands-on experience with partner relations, contracts, and pricing in an international context
• You’ll be trusted with real tasks and responsibilities, with guidance and support as you learn
• You’ll join a company that’s growing steadily and thoughtfully, with a long-term vision

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• PublicadaNueva

. LESS Office

Position Overview

MCI es una empresa líder en Externalización de Procesos de Negocio (BPO) que se especializa en ofrecer soluciones personalizadas para satisfacer las diversas necesidades de nuestros clientes. Con un compromiso con la excelencia y un enfoque en la innovación, nos hemos establecido como un socio de confianza en la industria.

Estamos buscando personas dedicadas y con experiencia para unirse a nuestro equipo como Supervisores de Centro de Llamadas. Si tienes pasión por el liderazgo, una sólida comprensión de las operaciones de un centro de llamadas y un compromiso con la excelencia, te invitamos a postularte para estas gratificantes posiciones.

Para ser considerado para esta posición, debes completar una solicitud completa en nuestra página de carreras de la empresa, que incluye preguntas de selección y una breve prueba previa al empleo.

• 
  
  

Position Responsibilities

Responsabilidades clave:

• Liderar y supervisar un equipo de supervisores de centro de llamadas.
• Desarrollar e implementar estrategias para mejorar el rendimiento y la eficiencia del centro de llamadas.
• Monitorear y analizar las métricas del centro de llamadas para identificar tendencias y áreas de mejora.
• Proporcionar coaching y orientación a los supervisores para garantizar el éxito del equipo.
• Implementar medidas de aseguramiento de la calidad para mantener los estándares de servicio.
• Manejar consultas complejas de clientes y escalaciones.
• Colaborar con otros departamentos para implementar mejoras de procesos.
• Asegurar el cumplimiento de las políticas y procedimientos de la empresa.
  
  

Candidate Qualifications

¿TE PREGUNTAS SI ERES UNA BUENA OPCIÓN PARA ESTE PUESTO?

Se Alienta a Todos Los Solicitantes Positivos y Motivados a Postularse. Los Candidatos Ideales Para Esta Posición Son Altamente Motivados y Dedicados, y Deben Poseer Las Siguientes Cualidades

• Grado Asociado, Certificación o Combinación Equivalente de Capacitación y Experiencia.
• Experiencia previa en operaciones de centros de llamadas.
• Sólidas habilidades de liderazgo e interpersonales.
• Excelentes habilidades de comunicación y resolución de problemas.
• Capacidad para realizar múltiples tareas y trabajar en un entorno dinámico.
• Dominio de tecnologías y software de centros de llamadas.
• Conocimiento de las regulaciones de la industria y requisitos de cumplimiento pertinentes.
• Capacidad para leer y hablar inglés con fluidez
  
  

Compensation Details

WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?

At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

What You Can Expect From MCI

We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:

• Paid Time Off: Earn PTO and paid holidays to take the time you need.
• Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
• Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 90 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
• Retirement Savings: Secure your future with retirement savings programs, where available.
• Disability Insurance: Short- and long-term disability coverage is available to help protect you during unexpected challenges.
• Life Insurance: Access life insurance options to safeguard your loved ones.
• Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
• Paid Training: Learn new skills while earning a paycheck.
• Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
• Casual Dress Code: Be comfortable while you work.
  
  

Compensation & Benefits That Fit Your Life

MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.

If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!

Physical Requirements

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

CONDITIONS OF EMPLOYMENT

All MCI Locations

• Must be authorized to work in the country where the job is based.
  
  

Subject to the program and location of the position

• Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
• Must be willing to submit to drug screening. Job offers are contingent on drug screening results.
  
  

REASONABLE ACCOMMODATION

Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

EQUAL OPPORTUNITY EMPLOYER

At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment.

MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.

MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.

About Mci (parent Company)

MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.

In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.

Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.

• 
  
  

The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description.

The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.

• Nivel de experiencia---
• Tipo de contratoConsultor
• PublicadaNueva

windows Inglés Docencia Marketing Formación Español Investigación Medios de comunicación social Clases de repaso Alfabetización

ADUO

ADUO es una empresa de Consultoría de Formación para el Empleo, con sede principal en Bilbao (Bizkaia) y presencia a nivel nacional en Madrid, Barcelona, Comunidad Valenciana, Galicia y Castilla y León.

Estamos especializados en ofrecer soluciones formativas innovadoras, orientadas a optimizar y modernizar los procesos de enseñanza-aprendizaje mediante el uso de tecnología educativa de vanguardia.

Descripción del puesto

Buscamos docentes autónomos/as para impartir formación para el empleo en modalidad presencial, en distintas áreas y familias profesionales, en BILBAO

Las próximas ediciones comienzan a finales de enero, por lo que la incorporación es inmediata.

Áreas prioritarias:

• Informática y Comunicaciones
• Administración y Gestión
• Comercio y Marketing
• Hostelería y Turismo
• Sanidad
• Seguridad y Medio Ambiente
• Servicios Socioculturales y a la Comunidad
• Idiomas

Se valorará especialmente la disponibilidad y experiencia en áreas Tecnológicas, de Administración y Gestión y en Servicios Socioculturales y a la Comunidad.

Requisitos

• Excelentes habilidades de comunicación y capacidad para establecer una relación eficaz con el alumnado.
• Experiencia previa en docencia y/o formación profesional, preferentemente en las áreas indicadas.
• Capacidad de planificación didáctica y experiencia en el diseño de programas formativos.
• Conocimientos sólidos del ámbito educativo y competencias pedagógicas que garanticen la correcta comprensión y aplicación de los contenidos.
• Se valorará positivamente la proactividad, la adaptabilidad a distintos métodos de enseñanza y el manejo de herramientas tecnológicas educativas.
• Se valorará que esté acreditado/a en LANBIDE

📩 Si te interesa colaborar con ADUO, envíanos tu CV a:

[email protected]

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• PublicadaNueva

. Google Ads

Tus tareas

El Motor Digital (Marketing Online):

• Gestión de campañas de performance: Crearás y optimizarás campañas en Google Ads y Social Ads, buscando siempre la máxima eficiencia en el ROI.
• Optimización del Funnel: Analizarás el viaje del usuario para detectar puntos de fuga y mejorar la tasa de conversión (CRO).
• Automatización inteligente: Implementarás flujos de lead nurturing que mantengan nuestra cercanía con el cliente de forma escalable.
  
  

El Impulsor de Crecimiento (Ventas):

• Gestión asertiva de leads: Clasificarás y atenderás a clientes potenciales, aportando esa profesionalidad y escucha activa que nos define.
• Social Selling: Potenciarás nuestra presencia en redes profesionales para conectar con nuevos partners y clientes estratégicos.
• Gestión del CRM: Serás el guardián de la calidad de nuestros datos para asegurar un seguimiento impecable.
  
  

Estrategia y Equipo:

• Análisis de datos: Traducirás métricas complejas en informes sencillos y planes de acción claros.
• Colaboración multidisciplinar: Participarás en mesas redondas con el equipo de +60 personas para alinear la voz de marca con los objetivos de negocio.
  
  

Tu perfil

¿Qué buscamos en ti?

• Formación: Grado en Marketing y Publicidad.
• Especialización: Postgrado o programa especializado en Marketing Online y/o Ventas.
• Mindset: Una persona eficiente, asertiva y con una clara orientación al cliente. Alguien que prefiera la "profesionalidad cercana" antes que el discurso de venta agresivo.
• Herramientas: Dominio de ecosistemas publicitarios digitales y experiencia previa con CRMs.
  
  

¿Por qué nosotros?

¿Qué te ofrecemos?

• Cultura de equipo: Formar parte de una comunidad de más de 60 profesionales donde el aprendizaje es constante.
• Impacto real: Aquí tus ideas se escuchan y se implementan. Valoramos la iniciativa y la autonomía.
• Equilibrio y profesionalidad: Un entorno de trabajo moderno, eficiente y, sobre todo, humano.
  
  

¿Quiénes somos?

En Proyecta Consultoría e Innovación tenemos 25 años de experiencia en consultoría estratégica y asistencia técnica e innovación.

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• PublicadaNueva

Inglés Marketing Contabilidad Resolución de problemas Elaboración de presupuestos Facturacion Satisfacción del cliente Recursos humanos (RR. HH.) Cuentas a cobrar Equipo de oficina Excel

DATOS DEL PUESTO

Ubicación: Sevilla (España)

Modalidad: Presencial

Experiencia mínima: 1 año

Contrato: Indefinido, jornada completa

Horario laboral: Lunes a jueves: 08:30 a 14:00 y 15:00 a 18:00 y Viernes: 08:30 a 14:30

REQUISITOS

Estudios mínimos:

Ciclo Formativo de Grado Medio en Administración (Administrativo)

Experiencia mínima:

1 año

Conocimientos necesarios:

• Atención al cliente
• Atención telefónica
• Manejo y actualización de bases de datos
• Microsoft Excel
• CRM (Customer Relationship Management)
• Conocimientos en gestión y seguimiento de cursos de formación online
• Capacidad de organización, atención al detalle y gestión de documentación.
• Se valorará especialmente experiencia en formación de Fundae.

Persona con habilidades organizativas, de gestión y atención al cliente.

FUNCIONES

En TRACK, consultora especializada en internacionalización buscamos incorporar un/a Auxiliar Administrativo/a para reforzar nuestro equipo de Formación y asistencia técnica en internacionalización.

Tus principales funciones serán:

• Mantenimiento y actualización de bases de datos
• Atención telefónica a potenciales empresas y personas participantes
• Gestión de inscripciones a cursos y a programas de asistencia técnica
• Apoyo administrativo al equipo comercial
• Registro y seguimiento de gestiones mediante CRM
• Gestión y seguimiento de cursos, apoyo en la tramitación de documentación relacionada con la formación, control de participación y finalización de cursos, así como la comunicación con empresas y alumnos.

La persona seleccionada se incorporará a un equipo dinámico vinculado a la gestión de acciones formativas para empresas.

¿Quieres formar parte de nuestro equipo?

• ✨ ¡Te estamos esperando! ✨