Excel Power BI Salesforce Tableau

Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with +20 years of experience in the use of Technology applied to Marketing and providing a unique Customer Relationship with mainly focus on Innovation is...

Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with +20 years of experience in the use of Technology applied to Marketing and providing a unique Customer Relationship with mainly focus on Innovation is looking for a Business Support Administrator.




Main Responsibilities


  • Ensure the accuracy, updating, and consistency of data in the CRM platform.
  • Support the qualification of data in the CRM and leads from web channels.
  • Assist the Administration and Finance team in updating billing-related fields.
  • Gather information from various channels: web, events, customer interactions, opportunities, and commercial activities.
  • Create and manage reports for opportunity analysis and commercial performance.
  • Review commercial opportunities weekly across different channels to collect data and export opportunities.
  • Track and manage Referral Fees.
  • Review and/or modify commercial offers and contracts to optimize commercial management.
  • Verify proper documentation of closed commercial opportunities.
  • Support follow-up with the commercial team to ensure compliance with administrative processes.
  • Development, coordination, and submission of RFP, RFI, and RFQ responses, ensuring compliance with requirements, timelines, and proposal guidelines



Skills / Knowledge


  • Degree in Business Administration and Management or related studies.
  • At least, 3 years of experience in a similar role.
  • Experience in CRM platforms is highly valued.
  • Advanced knowledge of Excel.
  • Knowledge of reporting tools such as Power BI or Tableau.
  • Attention to detail and thoroughness to ensure data accuracy.
  • Strong communication skills to interact with internal and external teams.
  • Analytical and organizational skills for efficient CRM information management.
  • Proactivity and follow-up to ensure compliance with administrative and commercial processes.
  • C1 level of English.


About us


Our mission is to accelerate the business experience (BX) of its customers. In concrete terms, our 360 solutions allow business transformation and acceleration by means of technology and data applied to Customer #OmnichannelExperiences in fields such as #CustomerServices, #eCommerce, #Analytics or #Marketing. We target companies from different fields such as: #Retail, #LifeandSciences, #Manufacturing but also #Education, #NonProfit, #NGO etc. We are one of the top 3 partners of #Salesforce in Europe. Our team is composed of more than 570 people of 24 nationalities based in Spain and France, who have wide knowledge and experience that understands business processes and technology while enjoying what it does. Key to our success is the knowledge of our people. We are an innovation and Outstanding Knowledge award-winning, Salesforce Consulting Partner. Our priority is the well-being of the team. We foster a collaborative culture, involved and supported by our company values: #Talent, #flexibility, #commitment and #innovation. We bring them to everything we do. #TogetherWeGrow

¡No te pierdas nada!

Únete a la comunidad de wijobs y recibe por email las mejores ofertas de empleo


Nunca compartiremos tu email con nadie y no te vamos a enviar spam

Suscríbete Ahora

Últimas ofertas de empleo de Administrative en Barcelona

Laboratorios Gasset

Granada, La, ES

Laboratorio de Análisis Clínicos veterinarios selecciona candidato para incorporar al departamento de Administración y...

NA

Balenyà, ES

Empresa líder en el sector médico-farmacéutico/a busca un Especialista HUB Soporte BUs para unirse a su equipo en...

NA

Montclar, ES

¿Tienes experiencia en Atención al cliente? ¿ Tienes experiencia como administrativa/o y/o Gestor/a? ¡Te estamos...

NA

Prats de Rei, Els, ES

¿Te consideras una persona organizada, polivalente y con facilidad para el trabajo en equipo? ¿Aportas experiencia en...

NA

Balenyà, ES

RECEPCIONISTA PARA ESTUDIO CREATIVO EN EL CORAZÓN DE BARCELONA ¿Te gustaría formar parte del día a día de un estudio de...

Platanomelón

Barcelona, ES

Platanomelón es la marca de bienestar íntimo líder en España y México que nace (en 2014) con la misión de naturalizar la...

Omnitel

Barcelona, ES

For one of our main customers, we are looking for an experienced Business Administrator to provide support for two...

Fitness Park España

Barcelona, ES

🌟💪 ¡Únete a la revolución del fitness con Fitness Park! 💪🌟 ¿QUIÉNES SOMOS? 🤔 Fundada en 2009 en Francia, nuestra...

NA

Castelldefels, ES

¿Te apasiona el sector construcción e inmobiliaria? ¿Tienes experiencia en la gestión patrimonial? Si te encanta resolver...

Quirónprevención

Barcelona, ES

En Quirónprevención, buscamos contar con el mejor talento, el tuyo. Somos la compañía líder en el sector y queremos que...