• Plays an active role on the sales floor, increasing boutique sales and achieving the objectives.
• Analyzes the store’s retail performance KPIs (traffic, conversion, sales in volume and value, ASP, mix of sales…), identifies business opportunities and establishes 360° action plans to tackle them.
• Stays updated on the industry and local market competitive environment.
• Supports the boutique manager setting individual and collective objectives, following the performance, and realizing reviews of the team members.
• Shadows and supports the team members on the floor, provides immediate feedback, develops them in their current roles.
• Ensures team’s motivation and cohesion while promoting a positive, inclusive and supportive work environment.
• Support the process to Identifies and hires new team members.

PROFILE REQUIRED

• Management experience in a luxury retail environment
• Creative business driver, results-oriented
• Excellent interpersonal, communication and presentation skills
• Inspirational leader, able to coach and develop a high-performing team
• Client-centric mindset, focused on recruiting new clients and growing the active client base
• Agile manager, able to multi-task in a fast-paced environment and work in various roles depending on business needs

LANGUAGES

• Native or fluent in Spanish
• Fluent in English