REF:NWM/620

Working Hours: Full Time 37.5 hours per week - Monday - Friday 9AM - 5PM

Salary: £28,389 per annum

Location: Sale Road Norwich with travel required to other external sites. This role covers North, South, Central Norwich, East and West

• You will be required to travel to other locations where necessary. Due to the nature of the role, a valid driver’s license and access to a vehicle are essential. Business insurance is also required. Mileage is reimbursed at 45p per mile for cars, after deducting the mileage between your home and work base.
  
  

Are you passionate about mental health and wellbeing? Do you have the skills to inspire, educate, and empower others. In this role you will play a key role in supporting the development, delivery, and continuous improvement of Norfolk and Waveney Mind’s training department. Working collaboratively with the Head of Training and wider team, the postholder will design, deliver, and evaluate high-quality training that enhances the knowledge, skills, and confidence of staff, volunteers, and external partners.

About The Role

As the Learning and Development Trainer, you will work closely with the Head of Training and wider team to develop, deliver, and continuously improve our diverse training portfolio. You will design and facilitate engaging sessions on topics including workplace wellbeing, mental health awareness, suicide intervention, and recovery — delivered through a variety of formats such as face-to-face workshops, virtual sessions, and e-learning modules. Your work will help foster a culture of wellbeing and support our mission to enhance mental health understanding across staff, volunteers, and external partners.

Key Responsibilities

• Deliver high-quality, evidence-based training sessions that engage and empower diverse audiences.
• Collaborate with the Training Team to develop and maintain a comprehensive training schedule aligned with organisational priorities.
• Co-design training content with Subject Matter Experts to ensure relevance and quality.
• Support Training Needs Analysis (TNA) processes to guide organisational learning strategies.
• Monitor, evaluate, and report on training effectiveness, contributing to ongoing improvements.
• Assist with promoting our external training offerings through marketing and community engagement.
• Stay up-to-date with developments and best practices in mental health and social care training.
• Support innovative delivery methods including blended and online learning formats.
• Uphold our organisation’s values of quality, inclusion, and continuous improvement in all training activities.
  
  

Candidates must demonstrate confidence and competence in the following areas:

• Relevant training or teaching qualification (e.g., PTLLS, AET, CertEd, or equivalent).
• MHFA Instructor status.
• Experience working within the voluntary or community sector.
• Proven track record in delivering engaging training or group facilitation, ideally within mental health, wellbeing, or social care settings.
• Experience designing and developing training materials for diverse audiences and delivery formats.
• Strong understanding of mental health, wellbeing, and recovery principles.
• Ability to work collaboratively within a team to achieve shared goals and deadlines.
  
  

Please refer to the job description for more information: JD NWM Learning and Development Trainer.pdfPlease note: The link to the job description (JD) may not work for all users due to system access restrictions. If you experience any issues accessing the JD, please contact the HR: [email protected]

Closing date: Sunday 2nd NovemberInterview date: W.C 10th November We may close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

How To Apply *Candidates are required to complete an application form, the link to the application form can be found here Norfolk and Waveney Mind - Application Form.docx once you have downloaded and completed the application form you will be required to upload your application form via the “Apply for this job”. If you need to contact us please contact the HR Department on 0300 330 5488.

Norfolk and Waveney Minds Equity Statement We welcome applications from people from all ethnicities, genders, sexual orientations, socio-economic classes, religions and disabilities. We also value and actively encourage applications from those with lived experience of mental health, recognising that your personal journey can bring unique insight and empathy that helps others feel heard, supported, and valued. At Norfolk and Waveney Mind, we are committed to fostering a diverse and inclusive environment where everyone passionate about mental health feels respected, valued, and supported.

Safeguarding Statement Norfolk and Waveney Mind is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. Employment is subject to a satisfactory DBS check as well as other safeguarding checks.

Please note: Internal candidates will be given priority consideration for this position.

Recruitment Guidance for Candidates.pdf