Human Factor | Innovation Consultancy

Company Description

Human Factor is a global human-centered innovation consultancy that helps organizations redesign systems, products, services, and brands around real human needs.

Combining design thinking, behavioral science, and lean creative engineering, we help companies solve complex challenges and create sustainable impact to drive business growth. Through transformation sprints, discovery initiatives, and co-creation workshops, we craft solutions grounded in empathy and evidence.

Headquartered in New York—with presence in Bogotá, Madrid, and Miami—we partner with Fortune 500 companies, startups, and social impact organizations to shape better futures for people, the planet, and profit.

⸻

Role Description: Commission Sales Associate (Remote - Madrid only)

We are looking for a Commission Sales Associate in Madrid to expand Human Factor’s client base and accelerate business growth. This is a remote contract role, with strong preference for candidates based in Madrid or with the ability to engage the Spanish/European market.

In this role, you will:

• Identify and qualify new potential clients aligned with Human Factor’s offerings

• Build strong, trust-based relationships with decision-makers across industries in innovation, strategy, digital, and CX

• Present Human Factor’s human-centered approach and tailored value propositions

• Create customized pitches, negotiate proposals, and support contract closure

• Work closely with internal teams to develop compelling, insight-driven proposals

• Drive revenue growth by meeting and exceeding sales targets

⸻

Qualifications

✔ Excellent communication and negotiation skills

✔ Ability to form long-term, strategic client relationships

✔ Experience in sales, business development, or partnerships

✔ Understanding of human-centered design, behavioral science, and innovation consulting

✔ Ability to assess client needs and propose tailored solutions

✔ Highly organized, proactive, and comfortable working remotely

✔ Familiarity with CRM tools and sales tracking platforms (plus)

✔ Previous experience in consulting, design, innovation, or business transformation (highly valued)

✔ Bachelor’s degree in Business, Marketing, Communications, or related field (preferred)

⸻

📩 How to Apply

Send your CV to [email protected]

Subject: Commission Sales Associate – Human Factor

Let’s build better futures together.