Responsibilities

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact-for ourselves, our company, and the users we serve. Join us.

We are looking for talented individuals to join us for an internship starting as soon as possible. Internships at TikTok aim to offer students industry exposure and hands-on experience. Watch your ambitions become reality as your inspiration brings infinite opportunities at TikTok.

This is a great opportunity to join an ambitious team and contribute to the growth and future of our business across Europe. The Commerce Business Planning & Operations Intern position can be based in either our Madrid or Milan office locations.

About The Team

The Business planning and operation team plays a core role in identifying strategic opportunities and achieving business goals through quantitative analysis and cross-functional collaboration.

Responsibilities

• Undertake the strategic operation and analysis work in e-commerce, linking strategies in various fields including industries, sellers, products, creators, partners, etc.; collaborate across teams to achieve high-quality strategy design and to achieve business growth;
• Taking a data-driven approach to establish business analysis frameworks and monitor the progress of key indicators, business opportunities and risks, providing solid business diagnosis and practical solutions;
• Conduct interviews/surveys with sellers, creators and users to gain insights of their needs for the platform;
• Cooperate across teams to set up annual/bi monthly business goals and implementation roadmaps; Regularly conduct business reviews, summarizing improvement strategies and methodologies.
  
  

Qualifications

Minimum Qualifications

• Bachelor's degree or above, graduating in 2026 and available to start full-time immediately.
• Strong sense of product responsibility and innovation, self-driven, and results-oriented;
• Clear logic, enjoys analyzing the essence of things, and excels at systematically solving problems;
• Good team communication skills and project promotion capabilities;
• Fluent English in addition to strong communication and writing skills.
  
  

Preferred Qualifications

• Experience preferred in e-commerce/ business analysis or strategy group within internet companies/management consulting internship;
• Excellent logical analysis ability and data-sensitive; strong user perspectives, and willing to use internet products to improve the operational efficiency of the business;
• Good understanding of business models of TikTok and other content-based platforms (Youtube, IG, etc.);
• Strong numerical reasoning and modelling skills, proficiency in Excel (fluency in SQL is a plus);
• Ability to impact business decisions and suggest improvement through analytical insight;
• Proficiency in Spanish preferred to enable efficient cross cultural communication and collaboration, working cross functionally in a global working environment;
• Comfortable working in a fast pace, ambiguous and high growth environment.
  
  

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.