Ofertas de empleo de Atención al Cliente en Barcelona

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada13 jul.

. Office

About the Job Posting
Join a multicultural travel support team in Spain as a Norwegian-speaking Customer Support Advisor, delivering high-quality service to international travellers.

Language Requirements
Norwegian C2, English C1

Job Details
We are seeking a Norwegian-speaking Customer Support Advisor to join a multicultural support team based in Spain. You will be the link between international travelers and accommodation providers, ensuring top-tier service and support across inquiries.

Responsibilities

• Provide clear guidance on service and payment inquiries from international travellers.
• Communicate with customers and accommodation suppliers via email and phone.
• Deliver high-quality customer service by identifying needs and offering solutions.
• Mediates between parties and resolves issues with professionalism.
• Follow defined procedures and log all interactions accurately.
• Collaborate in a team to ensure service excellence.
• Candidate Profile:
• Norwegian at C2 level and advanced English proficiency.
• Excellent written and verbal communication skills.
• Strong PC skills (Office 365, CRM, internal platforms).
• Problem-solving mindset and solution-driven approach.
• Motivated, goal-oriented, and customer-focused with adaptability to changing priorities.
• Affinity with accommodation platforms.
• Previous customer service experience is valued.
• Employer offers
• Full-time position: 38.5 hours/week with a shift pattern including Sundays, 09:00–20:00.
• Annual gross salary: €22,249.
• Temporary contract with the possibility of permanent status after 3 months.
• Relocation support is available.
• Initial 3-week training with ongoing coaching.
• Feel Good program: language lessons, team activities, quizzes.
• Private health insurance (upon permanent contract).
• Flexible remuneration options after probation.
• 27 vacation days per year.
• Free coffee daily and weekly fruit.
• A dynamic, multicultural, international work environment with clear career development.
• Hard requirements
• Assessments: QUIA native 80% + English minimum 70%.
• Availability to work from home and from the office when required.
• Personal smartphone needed for certain apps (Android/iOS).
• Desk setup provided: one computer with 1 or 2 screens; best to connect with a network cable.
• Ideal profile
• The ideal candidate is an empathetic, solution-driven professional with C2 Norwegian, advanced English, and strong technical skills. You must be highly adaptable, customer-focused, and passionate about delivering top-tier service to international travellers.
  
  

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada12 jul.

Inglés Comunicación Experiencia del cliente CRM Formación en comunicación Facilidad de adaptación Teletrabajo Affinity Selección Ofertas de trabajo Office

About the Job Posting

Join a multicultural travel support team in Spain as a Norwegian-speaking Customer Support Advisor, delivering high-quality service to international travellers.

Language Requirements

Norwegian C2, English C1

Job Description

We are seeking a Norwegian-speaking Customer Support Advisor to join a multicultural support team based in Spain. You will be the link between international travellers and accommodation providers, ensuring top-tier service and support across inquiries.

Responsibilities

• Provide clear guidance on service and payment inquiries from international travellers.
• Communicate with customers and accommodation suppliers via email and phone.
• Deliver high-quality customer service by identifying needs and offering solutions.
• Mediates between parties and resolves issues with professionalism.
• Follow defined procedures and log all interactions accurately.
• Collaborate in a team to ensure service excellence.

Candidate profile

• Norwegian at C2 level and advanced English proficiency.
• Excellent written and verbal communication skills.
• Strong PC skills (Office 365, CRM, internal platforms).
• Problem-solving mindset and solution-driven approach.
• Motivated, goal-oriented, and customer-focused with adaptability to changing priorities.
• Affinity with accommodation platforms.
• Previous customer service experience is valued.

Employer offers

• Full-time position: 38.5 hours/week with a shift pattern including Sundays, 09:00–20:00.
• Annual gross salary: €22,249.
• Temporary contract with the possibility of permanent status after 3 months.
• Relocation support available.
• Initial 3-week training with ongoing coaching.
• Feel Good program: language lessons, team activities, quizzes.
• Private health insurance (upon permanent contract).
• Flexible remuneration options after probation.
• 27 vacation days per year.
• Free coffee daily and weekly fruit.
• A dynamic, multicultural, international work environment with clear career development.

Hard requirements

• Assessments: QUIA native 80% + English minimum 70%.
• Availability to work from home and from the office when required.
• Personal smartphone needed for certain apps (Android/iOS).
• Desk setup provided: one computer with 1 or 2 screens; best to connect with a network cable.

Ideal profile

The ideal candidate is an empathetic, solution-driven professional with C2 Norwegian, advanced English, and strong technical skills. You must be highly adaptable, customer-focused, and passionate about delivering top-tier service to international travellers.

Job Information

16.05.2026

Full Time

On-Site

€22.300

Barcelona / Spain

Norwegian C2, English C1

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada12 jul.

. Office

Norwegian-speaking Customer Service Representative - Travel Industry
Barcelona / Spain
On-Site
Full Time
€22.300
Norwegian C2, English C1


About the Job
Join a multicultural travel support team in Spain as a Norwegian-speaking Customer Support Advisor, delivering high-quality service to international travellers.


Job Description
We are seeking a Norwegian-speaking Customer Support Advisor to join a multicultural support team based in Spain. You will be the link between international travellers and accommodation providers, ensuring top-tier service and support across inquiries.

Responsibilities

• Provide clear guidance on service and payment inquiries from international travellers.
• Communicate with customers and accommodation suppliers via email and phone.
• Deliver high-quality customer service by identifying needs and offering solutions.
• Mediates between parties and resolves issues with professionalism.
• Follow defined procedures and log all interactions accurately.
• Collaborate in a team to ensure service excellence.
  

Candidate profile

• Norwegian at C2 level and advanced English proficiency
• .Excellent written and verbal communication skills
• .Strong PC skills (Office 365, CRM, internal platforms)
• .Problem-solving mindset and solution-driven approach
• .Motivated, goal-oriented, and customer-focused with adaptability to changing priorities
• .Affinity with accommodation platforms
• .Previous customer service experience is valued
  

.

Employer offers

• Full-time position: 38.5 hours/week with a shift pattern including Sundays, 09:00–20:
• 00Temporary contract with the possibility of permanent status after 3 month
• s.Relocation support availabl
• e.Initial 3-week training with ongoing coachin
• g.Feel Good program: language lessons, team activities, quizze
• s.Private health insurance (upon permanent contract
• ).Flexible remuneration options after probatio
• n.27 vacation days per yea
• r.Free coffee daily and weekly frui
• t.A dynamic, multicultural, international work environment with clear career developmen
  

t.

Hard requirements
Assessments: QUIA native 80% + English minimum 70%.
Availability to work from home and from the office when required.
Personal smartphone needed for certain apps (Android/iOS).
Desk setup provided: one computer with 1 or 2 screens; best to connect with a network cable.

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada11 jul.

Alimentación y bebidas Italiano Atención al cliente Capacidad de análisis Negociación User personas Funciones de recepcionista Registro Alto Sable

Contrato indefinido · 26.000 € brutos/año

No estamos buscando al mejor recepcionista.

Estamos buscando a la persona que mejor sabe hacer que los demás se sientan bienvenidos.

En Hotel Ronda Lesseps buscamos una persona con auténtica vocación de atención al cliente, que disfrute tratando con personas de todo el mundo y quiera desarrollar una carrera profesional en el sector hotelero.

No es imprescindible haber trabajado antes en un hotel.

Quizá nunca te lo habías planteado, pero si has trabajado atendiendo clientes internacionales en una tienda, como host en un restaurante o en una oficina de información turística, es muy posible que ya tengas muchas de las habilidades más importantes para este puesto.

La experiencia hotelera se aprende. La vocación de servicio, no.

QUÉ HARÁS

Formarás parte del equipo de recepción y serás una de las personas responsables de acompañar al huésped durante toda su estancia.

Entre tus funciones estarán:

• Dar la bienvenida a huéspedes de todo el mundo.
• Gestionar check-in, check-out, reservas y facturación.
• Atender consultas antes, durante y después de la estancia.
• Resolver incidencias con criterio, empatía y autonomía.
• Ayudar a los huéspedes a descubrir Barcelona y recomendar restaurantes, actividades y lugares de interés.
• Coordinarte con los distintos departamentos del hotel.
• Contribuir a que cada huésped se sienta bien atendido desde su llegada hasta su salida.

QUÉ OFRECEMOS

• Contrato indefinido.
• Salario de 25.500 € brutos anuales, en 12 pagas.
• 31 días de vacaciones.
• Formación completa en los procedimientos y sistemas del hotel.
• Un equipo reducido, donde cada persona tiene un impacto real.
• Un entorno de trabajo profesional, organizado y cuidado.
• La oportunidad de incorporarte a un sector dinámico, con recorrido, y formar parte de un equipo donde las personas marcan la diferencia.

QUÉ BUSCAMOS

Buscamos a una persona que disfrute trabajando de cara al público y que entienda que una buena atención no consiste únicamente en seguir un procedimiento, sino en saber escuchar, anticiparse y encontrar soluciones.

Valoraremos especialmente:

• Experiencia en atención al cliente, especialmente en entornos internacionales.
• Experiencia en retail con atención personalizada, como host en restauración o en oficinas de información turística.
• Nivel alto de castellano e inglés.
• Se valorarán especialmente otros idiomas, como francés o italiano.
• Empatía, vocación de servicio y facilidad para conectar con las personas.
• Capacidad para organizarse y priorizar.
• Autonomía y sentido común para resolver situaciones.
• Atención al detalle.
• Facilidad para aprender nuevos procedimientos y herramientas digitales.

La experiencia previa en hoteles será bienvenida, pero no es un requisito.

No buscamos a alguien que llegue sabiéndolo todo. Buscamos actitud, criterio, capacidad de aprendizaje y ganas de hacer las cosas bien.

ORGANIZACIÓN DEL TRABAJO

El puesto incluye turnos rotativos de mañana, tarde y noche, por lo que es importante tener disponibilidad para los tres horarios.

Nuestra organización garantiza:

• Horarios publicados con un mes de antelación.
• Dos días consecutivos de descanso.
• Un mínimo de 12 horas entre turnos.

SOBRE NOSOTROS

Hotel Ronda Lesseps es un hotel de cuatro estrellas situado en el barrio de Gràcia, en Barcelona.

Somos un hotel independiente, con un equipo cercano y una forma de trabajar basada en la profesionalidad, la organización, la mejora continua y la atención personalizada.

Creemos que la hospitalidad no consiste únicamente en prestar un servicio correcto. Consiste en conseguir que cada huésped se sienta escuchado, acompañado y bien recibido.

Si te gusta tratar con personas, disfrutas ayudando a los demás y buscas un trabajo donde tu actitud y tu forma de tratar a las personas sean más importantes que haber trabajado antes en un hotel, estaremos encantados de conocerte.

• Nivel de experienciaNivel intermedio
• Tipo de contratoA tiempo completo
• Publicada6 jul.

. Office Excel

About Uplift

Uplift is a dynamic agency specializing in global talent search, covering EMEA, LATAM, USA, and APAC. With successful placements in 59 countries, we combine speed and cutting-edge technology to source top executive and mid-senior talent across various functions. Our innovative approach integrates global networks, AI, and advanced recruitment tools. Beyond recruitment, we engage with our audience through our podcast, newsletter, and webinars, ensuring we stay at the forefront of talent acquisition and global HR trends.

About Our Client

Our client is a technology company delivering innovative solutions tailored for businesses in packaging, printing, and retail industries.

They are looking to hire "Customer Service & Relationship Executive" for their operations in Europe.

JOB DESCRIPTION

• Provide exceptional customer service to ensure customer delight
• Manage customer queries and ensure strong customer follow-up
• Prepare quotations and ensure timely shipping and receiving of goods
• Maintain & update the technical database
• Be involved in digitization of knowledge
• Prepare monthly reports for business analytics
• Qualifications/ Competencies
• University degree in Industrial or Mechanical or Electrical or related degree
• Mechatronics knowledge will be appreciated
• Ability to work in a self-guided manner and be a solution-based thinker

Experience

• Experience: 0-3 years
• Fresh graduates are welcome to apply
• Experience in printing industry will be appreciated
• Experience of working in Service Division or Remote Support will be appreciated
• Fluent Spanish and English
• Strong negotiation skills
• Proficiency in digital tools and Microsoft Office, in particular Microsoft Excel

Reports To:

Customer Service & Relationship Executive will be reporting Customer Service & Relationship Manager

Location

Customer Service & Relationship Executive will work from Barcelona, Spain.

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada5 jul.

Teletrabajo .

Spanish Speaking Customer Service

About Mercier Consultancy Group

Mercier Consultancy Group is one of Europe's most trusted and respected international recruitment and BPO firms, connecting exceptional multilingual talent with world-class employers across a wide range of industries. With a proven track record of placing thousands of candidates in rewarding roles throughout Europe, we are committed to delivering a seamless, supportive, and transparent recruitment experience. At Mercier Consultancy Group, we don't just find you a job — we help you build a career and a lifestyle you love.

Job Overview

Mercier Consultancy Group is currently seeking a passionate and professionally driven individual to fill a Spanish Speaking Customer Service position in Greece, based on-site in the vibrant city of Athens. This is a fantastic opportunity for fluent or native Spanish speakers to launch or advance their career within the fast-paced and ever-evolving Social Media industry. If you are searching for exciting Spanish-speaking jobs that combine professional growth with an extraordinary Mediterranean lifestyle, this role is your perfect match — making it one of the most compelling jobs in Greece available today.

Key Responsibilities

• Deliver outstanding customer support to Spanish-speaking users of a leading Social Media platform, responding to inquiries via chat, email, and phone in a timely and professional manner
• Assist users with account-related issues, platform navigation, content settings, and general Social Media platform functionality
• Review and moderate user-generated content in accordance with community guidelines and Social Media platform policies, ensuring a safe and positive online environment
• Identify, escalate, and document complex or sensitive cases related to Social Media content violations, privacy concerns, or account security issues
• Provide accurate information and tailored guidance to users regarding platform features, policy updates, and best practices for Social Media engagement
• Collaborate closely with internal teams and team leaders to ensure consistent, high-quality customer experiences aligned with Social Media brand standards
• Log all customer interactions accurately within the CRM system, maintaining detailed and up-to-date case records
• Continuously develop product knowledge and stay informed on the latest Social Media trends, platform updates, and customer support best practices
  
  

Requirements

• Native or fluent Spanish language skills, both spoken and written, are essential for this role
• Valid EU passport or EU national ID card (mandatory requirement)
• A good working knowledge of English to communicate effectively with internal teams and management
• Previous experience in customer service, technical support, or content moderation — particularly within the Social Media or digital technology industry — is highly advantageous
• Strong digital literacy and a genuine interest in Social Media platforms, online communities, and emerging digital trends
• Excellent communication skills, a customer-first mindset, and the ability to handle sensitive or challenging interactions with empathy, professionalism, and composure
• Willingness to work on-site in Athens, Greece, and to embrace an international, multicultural working environment
  
  

Benefits

What We Offer

• Competitive Monthly Salary — reflective of your experience and expertise in the Social Media customer service space
• Fully Paid Training — comprehensive onboarding and role-specific training to ensure your success from day one
• Health Insurance — full medical coverage included as part of your employment package
• Fully Paid Relocation Package — including return flight to Athens, airport transfer, and hotel accommodation upon arrival, so your move to Greece is completely stress-free
• Monthly Performance Bonus — be rewarded for your dedication and results with an attractive performance-based bonus on top of your base salary
• 2 Extra Salaries Per Year — benefit from a 13th and 14th monthly salary, providing exceptional financial security and one of the most generous compensation structures available among Spanish-speaking jobs in Europe
• And Much More — including career advancement opportunities, a supportive international team environment, and the chance to grow within one of the most dynamic industries in the world
  
  

Life in Greece

Relocating to Greece means embracing one of the most enviable lifestyles in all of Europe. Greece is celebrated worldwide for its breathtaking landscapes, ancient history, and wonderfully warm Mediterranean climate — with Athens offering a unique blend of cosmopolitan modern living and rich cultural heritage. From the sun-drenched terraces of the Acropolis to the vibrant nightlife of Monastiraki and the stunning coastal escapes just a short drive from the city, Greece offers a quality of life that is simply unmatched. Whether you are taking your first step into the world of Spanish-speaking jobs abroad or relocating for a fresh chapter, Greece will inspire and energise you every single day.

Greece is also renowned for its extraordinary cuisine, legendary hospitality, and deeply rooted sense of community — qualities that make settling in feel natural and welcoming from the very start. The cost of living in Greece, especially when paired with a competitive salary and generous benefits package, allows for a truly comfortable and fulfilling lifestyle. With over 300 days of sunshine per year, world-famous beaches within easy reach, and a thriving international community in Athens, Greece is fast becoming one of the most popular destinations for multilingual professionals seeking exciting jobs in Greece. This Spanish Speaking Customer Service position in Greece is more than a job — it is an invitation to live your best life in one of the world's most beautiful countries.

How To Apply

Are you ready to take the next step in your career and secure one of the most exciting Spanish-speaking jobs available in Europe today? Do not miss this outstanding opportunity to join a global Social Media leader from the stunning backdrop of Athens, Greece. Click Apply Now to submit your application and one of our dedicated recruitment specialists at Mercier Consultancy Group will be in touch to guide you through every step of the process. We look forward to welcoming you to the Mercier Consultancy Group family — and to your new life in Greece.

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada5 jul.

. Office

En CLARÁ GROUP buscamos un/a Técnico/a de Customer Service para el mercado Italiano, en nuestra sede ubicada en Barcelona.

Tendrá una cartera de clientes asignados donde gestionará el área de atención al cliente, mostrando interés para resolver satisfactoriamente sus necesidades.

Funciones:

• Atención al cliente (vía telefónica / e-mail). Resolver satisfactoriamente las necesidades comerciales de los clientes asignados, proporcionando soporte / formación y atención comercial personalizada con el fin de obtener un feed back del cliente positivo y de agilidad de gestión.


• Gestión y seguimiento de pedidos.


• Búsqueda de producto bajo petición del cliente en la red de tiendas.


• Verificar estado de pedidos desde la entrada en sistema hasta la entrega en tienda del mismo.


• Gestión y seguimiento de muestras enviadas.


• Gestión y seguimiento de envío de material publicitario de clientes asignados.


• Gestión y resolución de incidencias / consultas comerciales diarias.


• Control y reclamación de servicio semanal.


• Traducción de textos.


• Resolución de incidencias (producto / calidad / devoluciones).


• Gestionar con el área de logística, expediciones de clientes asignados (previa verificación de crédito de cliente).


• Gestionar con el Dpto de Crédito cartera de pagos de los clientes asignados


• Gestión administrativa y apoyo a representantes de zona asignados.


• Participación en Convenciones de ventas como Gestor Comercial.


• Apoyo para coordinar convenciones y eventos (rooming / dossier de compra / comunicados / listados de precios).


• Apoyo equipo de Atención al Cliente y Customer Service Manager.


• Funciones de backoffice.


• Reportar directamente a Customer Service Manager (notificar gestiones pendientes, sugerencias e incidencias tanto de calidad como de gestión).

Requisitos:

• Formación de Grado Medio o Superior.


• Experiencia mínima demostrable de 2 años en el área de Atención al Cliente.


• Idiomas: italiano, español e inglés alto.


• Imprescindible dominio paquete office, dotes comerciales alto grado de implicación hacía el cliente.


• Máxima orientación al cliente, persona resolutiva y ágil con actitud de mejora continua.


• Agilidad de gestión y resolución de incidencias.


• Gran capacidad de aprendizaje, orientación a resultados y al cliente, análisis y de comunicación.


• Habilidades de comunicación para trabajar en equipo así como con autonomía para realizar tareas. Persona con actitud pro-activa y positiva.


• Integración con facilidad en el equipo de trabajo manteniendo relaciones cordiales con el resto de compañeros


• Garantizar la calidad de atención al cliente al cliente y de gestión comercial.


• Capacidad para detectar áreas de mejora.


• Alcanzar objetivos cuantitativos establecidos en convenciones de venta.


• Mantener y respetar procedimientos internos y políticas comerciales.

Ofrecemos:

• Contrato indefinido.


• Plan de retribución flexible (salud, guardería, transporte y restaurante)


• Club Benefits CLARÁ GROUP.

Si cumples con los requisitos y estás listo/a para asumir este emocionante reto, ¡esperamos tu candidatura!

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada3 jul.

Office

• ¿Tienes experiencia como Customer Service/Back Office gestionando pedidos?
• ¿Hablas francés nivel B2/C1 y español?¿Resides en Barcelona ciudad?

¿Dónde vas a trabajar?

Importante empresa en Barcelona

Descripción

- Atención al cliente de Francia

- Introducción de pedidos en el RP

- Resolución de incidencias

- Envío logístico e interlocución con los proveedores de logistica

- Comunicación de los timings y control de stock

- Entre otras tareas adminsitrativas propias del puesto de trabajo

¿A quién buscamos (H/M/D)?

- Perfil con experiencia previa como Customer Service/Back office gestionando pedidos

- Dominio del idioma francés a nivel B2

- Residencia en Barcelona ciudad

- Persona orientada al cliente con buena interlocución

¿Cuáles son tus beneficios?

Posición ESTABLE con contrato con Page Personnel y posterior contratación con la empresa final

Trabajo híbrido con beneficios sociales

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada3 jul.

Office

• ¿Tienes experiencia como Customer Service/Back Office/Adminstración?
• ¿Resides en Barcelona ciudad?¿Se te da bien atender indicencias de clientes?

¿Dónde vas a trabajar?

Importante empresa en Barcelona ciudad

Descripción

- Atención al cliente nacional e internacional

- Introducción del pedido en el sistema

- Envío logístico y seguimiento del envío con el proveedor de logística

- Resolución de incidencias

- Entre otras tareas administrativas propias del puesto de trabajo

¿A quién buscamos (H/M/D)?

- Perfil con mas de 5 años de experiencia en Customer Service/Administracion/Back Office

- Residencia en Barcelona ciudad o alrededores

- Perfil con buena comunicación y orientación al detalle

¿Cuáles son tus beneficios?

Contrato con Page Personnel ETT de 6 meses con posterior incorporación a empresa, posición ESTABLE