About Copado

Copado is the #1 DevOps Platform for Salesforce and the Cloud. We harness the power of native CI/CD and Robotic Testing to drive digital transformation for 1,000+ of the most innovative brands on the planet — from Coca-Cola to eBay to Volkswagen. Our low-code platform unites non-technical admins and pro-code developers on the same system and empowers enterprises to scale end-to-end software delivery across multi-cloud environments.

The impact on your business? 20X faster releases, 94% fewer production bugs and 46% more Salesforce ROI. The impact on your team? No more late nights, weekend war rooms or stressful release days.

Brief Summary Of Role

The People Operations and Systems Specialist plays a critical role in executing and enhancing our People Operations processes and systems. This individual will be responsible for managing day-to-day HR transactions, ensuring data integrity, supporting administrative payroll processes, optimizing our HRIS (Factorial), and supporting cross-functional initiatives that improve the employee experience.

What You’ll Be Doing

• Own and maintain accurate employee data in Factorial, our HRIS
• Partner with People Business Partners to support employee lifecycle transactions including onboarding, offboarding, promotions, compensation changes, and org updates
• Provide administrative payroll support, including data collection, validation, and coordination with Finance and Total Rewards
• Serve as the go-to support for Factorial-related inquiries and troubleshoot system issues in collaboration with the vendor as needed
• Ensure high data quality through routine audits and process improvements
• Support the implementation of system enhancements and new tools that integrate with Factorial
• Build and maintain reports, dashboards, and provide analytics to support People Ops and leadership decision-making
• Document and streamline People Ops processes to enhance compliance, efficiency, and scalability
• Collaborate with cross-functional partners including Finance, IT, and Legal to ensure data and workflow alignment
• Provide support for global compliance, benefits tracking, and policy documentation within the system
  
  

We Are Looking for Someone With

• Own and maintain accurate employee data in Factorial, our HRIS
• Partner with People Business Partners to support employee lifecycle transactions including onboarding, offboarding, promotions, compensation changes, and org updates
• Provide administrative payroll support, including data collection, validation, and coordination with Finance and Total Rewards
• Serve as the go-to support for Factorial-related inquiries and troubleshoot system issues in collaboration with the vendor as needed
• Ensure high data quality through routine audits and process improvements
• Support the implementation of system enhancements and new tools that integrate with Factorial
• Build and maintain reports, dashboards, and provide analytics to support People Ops and leadership decision-making
• Document and streamline People Ops processes to enhance compliance, efficiency, and scalability
• Collaborate with cross-functional partners including Finance, IT, and Legal to ensure data and workflow alignment
• Provide support for global compliance, benefits tracking, and policy documentation within the system
  
  

Copado is Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Copado does not accept unsolicited headhunter and agency resumes. Copado will not pay any third-party agency or company that does not have a signed agreement with Copado.