Mercier Consultancy MD is thrilled to announce an exciting opportunity for a Dutch Customer Support Specialist to join our team in Greece, with fully paid relocation! This role is perfect for individuals who are fluent in Dutch and are dedicated to...
Mercier Consultancy MD is thrilled to announce an exciting opportunity for a Dutch Customer Support Specialist to join our team in Greece, with fully paid relocation! This role is perfect for individuals who are fluent in Dutch and are dedicated to providing exceptional customer service. You will be instrumental in assisting our Dutch-speaking clients, ensuring they have a seamless experience with our products and services.
Key Responsibilities
Key Responsibilities
- Provide high-quality customer support to Dutch-speaking clients through various communication channels such as phone, email, and chat
- Assist customers with inquiries, providing solutions and troubleshooting as needed
- Document all customer interactions and maintain detailed records for follow-up
- Collaborate with internal teams to escalate and resolve complex issues effectively
- Stay up-to-date with product knowledge and company policies to offer accurate assistance
- Participate in training and development programs to enhance customer service skills
- Fluency in Dutch (oral and written) is essential; knowledge of English is advantageous
- Prior experience in customer support or related fields is preferred
- Strong communication and interpersonal skills to connect with customers effectively
- Excellent problem-solving skills and a focus on customer satisfaction
- Familiarity with CRM software and proficiency in using computer applications
- Able to work independently and as part of a team in a dynamic environment
- Willingness to relocate to Greece with all relocation costs covered
- Competitive Monthly Salary
- Fully Paid Relocation Package
- Monthly Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Health Insurance
- And Much More..
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