• Full professional proficiency in English
• Highly organised, goal-oriented and proactive professional.

¿Dónde vas a trabajar?

Leading British International School in Madrid

Descripción

Admissions & Enrolment

• Manage the full admissions process from initial enquiry through to enrolment.
• Respond promptly and professionally to prospective family enquiries.
• Organise and conduct school tours and information meetings.
• Guide families through application and registration procedures.
• Maintain accurate admissions records and data.
• Monitor admissions pipelines and conversion metrics.
• Coordinate onboarding activities for new families.

• Serve as a key point of contact for current and prospective families.
• Foster a welcoming and positive experience throughout the family journey.
• Build strong relationships with parents and guardians.
• Support family engagement initiatives and community events.
• Gather feedback and identify opportunities to improve family satisfaction.
• Collaborate with academic and administrative teams to ensure a seamless experience.

• Promote the school's educational offering effectively and professionally.
• Support admissions campaigns, events and open days.
• Help develop referral and family engagement initiatives.
• Work closely with leadership to achieve enrolment targets.

¿A quién buscamos (H/M/D)?

Essential Requirements

• Minimum of 5 years' experience in Admissions, Customer Experience, Sales, Hospitality or a client-facing role.
• Excellent interpersonal and relationship-building skills.
• Strong verbal and written communication abilities.
• High level of organisation and attention to detail.
• Ability to manage multiple priorities simultaneously.
• Professional and service-oriented approach.
• Advanced English and Spanish language skills.

• Previous experience within an international school, university or educational environment.
• Familiarity with admissions or CRM systems.
• Experience working with multicultural communities.
• Knowledge of enrolment, customer journey or family engagement processes.

¿Cuáles son tus beneficios?

• Permanent contract.
• Salary: €40,000 - €50,000 gross annual package (including bonus).
• The opportunity to join a respected and growing international school.
• A collaborative and supportive working environment.
• Meaningful interaction with families and students.
• Professional development opportunities.
• The chance to contribute directly to the school's growth and long-term success.