About the Company

SHA is the global leader in Longevity, Wellbeing & Health Optimization, combining scientific

excellence with integrative health and luxury hospitality. With flagship properties in Spain and

Mexico and expansion into the Middle East and beyond, SHA is redefining how highperformance

individuals optimize their health and live longer, better lives.

As we accelerate our global growth, digital experience, AI-driven journeys, and conversion

excellence will be critical to unlocking our full commercial potential.

About the Role

We are seeking a strategic and hands-on Ecommerce Manager to lead the global digital

sales ecosystem of SHA Wellness Clinic across Spain and Mexico.

This role sits at the intersection of business, technology, and brand, with full accountability for driving online revenue growth, optimizing conversion, and enhancing the digital customer experience across all touchpoints — from initial discovery to booking and post-stay engagement.

The ideal candidate combines a strong analytical and commercial mindset with deep expertise in CRO, digital product, CRM ecosystems, and luxury customer experience, ensuring that every interaction reflects SHA’s premium positioning while maximizing performance.

Key Responsibilities

• Ecommerce Strategy & Revenue Growth.
• Digital Product & Platform Ownership.
• SHA Boutique & New Ecommerce Development.
• Analytics & Performance Optimization
• Customer Experience & Brand Excellence
• Cross-Functional Collaboration.
• Technical & CRM Ecosystem Understanding.
• Budget & Vendor Management.

Qualifications

• Proven experience in a senior ecommerce or digital leadership role, ideally within luxury, hospitality, wellness, or premium consumer brands.
• Strong expertise in:

o CRO and growth strategies

o UX/UI and digital product development

o Analytics and data-driven decision making

• Hands-on experience with:

o HubSpot (CRM, CMS, automation)

o WordPress ecosystems

o GA4, Looker Studio, Tag Manager, Clarity

• Solid understanding of:

o APIs, integrations, and digital architectures

o Ecommerce operations (payments, subscriptions, logistics)

• Strong commercial mindset with a proven ability to drive revenue and impact business performance.
• Experience managing global markets and adapting strategies to different regions.
• Fluent in English and Spanish.

Tools & Working Environment

• HubSpot
• WordPress
• GA4 & Looker Studio
• Microsoft Clarity
• Figma
• Notion
• Excel

Key Success Metrics

• Online revenue growth (booking engine + boutique).
• Conversion rate optimization across key funnels.
• Lead generation and contribution to offline sales.
• Customer experience and satisfaction metrics.
• Efficiency in budget and resource management.

Pay Range and Compensation Package

Compensation details will be discussed during the interview process.

Equal Opportunity Statement

SHA values excellence, evolution, integrity, care, and happiness and is committed to diversity and inclusivity in the workplace.