Company Description

Originally founded in 2003, Air Drilling Associates (ADA) has become the largest provider of air, foam, and aerated fluids drilling services globally and is the third largest Managed Pressure Drilling (MPD) and Underbalanced Drilling (UBD) services provider. With over 30 years of combined experience stemming from the acquisition of Reform Energy Services and Strata Energy Services, ADA is a leader in advanced drilling solutions. The company specializes in offering comprehensive MPD and UBD equipment for both onshore and offshore applications, along with SafeKick and Kelda Leidar MPD control systems. Operating in major oil, gas, and geothermal regions worldwide, ADA partners with Regional Marine & Engineering Services for RCD manufacturing and testing. Learn more about ADA's global presence and expertise on our website.

Role Description

This is a full-time, on-site role for an Operations Support Assistant located in Tenerife, Spain. The Operations Support Assistant is responsible for providing administrative, coordination, and day-to-day support to the operations team to help ensure efficient and organized business activities. This role supports field and office operations through follow-up, documentation, reporting, communication, and coordination with internal departments and external parties. The position requires strong organizational skills, attention to detail, flexibility, and the ability to support multiple tasks in a fast-paced environment while maintaining accuracy and timely follow-up.

Key Responsibilities

• Provide daily administrative and operational support to the operations team.
• Assist with the coordination of field and office activities to ensure smooth execution of operational requirements.
• Prepare, update, and maintain reports, logs, trackers, and operational records.
• Support scheduling, follow-up, and communication related to operational activities, personnel, equipment, and services.
• Coordinate with departments such as supply chain, maintenance, finance, HR, QHSE, and field teams to ensure proper flow of information.
• Assist in preparing operational documentation, summaries, presentations, and status reports for management.
• Maintain organized files and records for operational, administrative, and compliance purposes.
• Follow up on pending actions, requests, approvals, and documentation to support continuity of operations.
• Help track purchase requests, deliveries, inventory-related needs, travel arrangements, and other support requirements tied to operations.
• Support timesheet collection, data entry, and record accuracy where required.
• Assist with onboarding logistics, training coordination, and document collection for operational personnel when applicable.
• Provide support for meetings, internal communications, and coordination with vendors or service providers.
• Ensure all supporting records and documentation are complete, accurate, and available when needed.
• Promote compliance with company procedures, operational controls, and reporting requirements.
• Travel as required to support operational needs, meetings, training, site visits, or coordination with field locations.

Management and Coordination Focus

• Support operational control by ensuring records, trackers, and follow-up actions are kept updated and complete.
• Serve as a coordination point between office staff, field teams, and management.
• Help improve communication and organization across multiple operational activities.
• Maintain strong follow-up on open items to support timely completion of tasks.
• Contribute to efficient workflows and continuous improvement in operational support processes.

Required Qualifications

• Diploma or bachelor’s degree in Business Administration, Operations, Logistics, Supply Chain, Engineering support, or a related field, or equivalent relevant experience.
• Experience in administrative support, operations support, logistics coordination, or similar roles is preferred.
• Proficiency in Microsoft Office, especially Excel, Word, Outlook, and PowerPoint.
• Good organizational and documentation skills.
• Ability to manage multiple tasks and follow up effectively.
• Willingness to travel as required by operational needs.

Soft Skills and Competencies

• Strong communication and interpersonal skills.
• Good organizational and time management abilities.
• High attention to detail and accuracy.
• Flexibility and adaptability in a dynamic environment.
• Proactive attitude and willingness to support different teams.
• Ability to work under pressure and manage changing priorities.
• Strong sense of responsibility and follow-through.
• Team-oriented mindset with a service-focused approach.
• Professionalism and confidentiality in handling information.

Preferred Profile

• Experience supporting operations in industrial, service, logistics, or field-based environments.
• Ability to work effectively with both office and field personnel.
• Strong coordination skills and ability to maintain accurate supporting documentation.
• Commitment to operational efficiency, data accuracy, and teamwork.