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WikipediaPlanet
Madrid, ES
Director, Business Development
Planet · Madrid, ES
. Excel Salesforce Office Outlook PowerPoint Word
About Planet
Planet is a global provider of integrated technology and payments solutions for retail and hospitality customers.
We create great experiences for the millions of people who use our payments, software, and tax-free solutions every minute of every day.
Planet empowers its customers to deliver great customer experiences by combining payments and software in ways that drive greater loyalty, increase revenue and save time.
Founded over 35 years ago and with our headquarters in London, today we have more than 2,500 employees located across six continents serving our customers in more than 120 markets.
Role Overview
This is a 100% new business sales role focused on driving growth across Southern Europe, with a primary emphasis on Spain and Portugal. The role centers on building strong relationships with decision-makers in the Retail, Hospitality, and F&B sectors - especially merchants with high international footfall. The objective is to secure new customers for our core suite of products and services (Gateway, Acquiring, DCC, Tax Free). The successful candidate will collaborate closely with the Sales Director, Key and Global Account Managers, Sales Support, Marketing, Product, Operations, Legal, GTM, and other cross-functional teams to deliver tailored solutions and ensure high customer satisfaction.
What You Will Do
- Lead the review and segmentation of opportunities in the Retail, Hospitality, and F&B sectors across Spain and Portugal, building commercial business cases to support investment decisions.
- Develop and execute an annual Sales Development Plan specific to Southern Europe.
- Build and nurture a robust pipeline of business opportunities in the region.
- Achieve and exceed monthly, quarterly, and annual new business sales targets.
- Maximize revenue opportunities while ensuring profitability.
- Manage customer relationships through onboarding, until transitioned to an Account Manager.
- Respond to customer and partner queries professionally and promptly.
- Collaborate with internal departments to resolve issues to a high standard.
- Prepare accurate sales documentation including quotations, proposals, and tenders.
- Lead the creation and delivery of compelling new business presentations.
- Maintain CRM systems (e.g., Salesforce) with up-to-date customer and opportunity data in line with KPIs.
- Provide timely and accurate reporting to management and internal stakeholders.
- Contribute to the broader sales team by sharing insights and supporting collective goals.
- Represent the company professionally and constructively in the market.
- Proven experience in new business B2B sales, ideally within the Retail, Hospitality, or F&B sectors in Spain and/or Portugal.
- Experience selling to operations, IT, and finance stakeholders, with a strong understanding of sector-specific technologies.
- Demonstrated success in developing sales pipelines and executing sales development plans.
- Track record of consistently achieving new business targets.
- Knowledge of the Southern European retail and hospitality landscape, particularly in Spain and Portugal.
- Familiarity with Card Acquiring, DCC, payment solutions, Tax Free, EPOS systems, and e-commerce dynamics.
- Understanding of card scheme pricing models and experience negotiating merchant acquiring agreements.
- Awareness of card scheme rules relevant to merchant acquiring services.
- Strong interpersonal and networking skills, ideally within a similar sales environment.
- Excellent communication and teamwork capabilities.
- Strong organizational, planning, and sales preparation skills.
- Proficient in CRM systems (Salesforce or similar) and corporate IT tools (PowerPoint, Excel, Word, Outlook).
- Experience working within a complex international matrix organization.
- Passionate about sales, with a proven ability to drive growth in a fast-paced environment.
- Self-managed, resilient, and professionally presented.
- Reliable, with strong interpersonal and relationship-building skills.
- An effective communicator with a collaborative mindset.
- Skilled in time management and capable of meeting tight deadlines.
- Adaptable to change and energized by working in a dynamic, evolving company.
- Capable of coordinating cross-functional teams and managing projects with clarity and alignment.
Planet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need.
Come and grow your career in the most exciting, fast paced technology market, with a business that delivers feel-good connected commerce. We would love to hear from you – Apply now.
At Planet, we embrace a hybrid work model, with three days a week in the office.
Reasonable accommodations may be made in order to allow for an individual to perform the essential functions of this role successfully.
Nextracker Inc.
Sevilla, ES
Manufacturing Engineering
Nextracker Inc. · Sevilla, ES
. Office Excel PowerPoint Word
Job Description
At Nextpower, we are leading in the energy transition, providing the most comprehensive portfolio of intelligent solar tracker and control software solutions for solar power plants, as well as strategic services to capture the full value of solar power plants for our customers. Our talented worldwide teams are transforming PV plant performance every day with smart technology, data monitoring and analysis services.
As a company driving the clean energy transition, sustainability is not just a word. It's a core part of our business and our operations. Our sustainability efforts are based on five cornerstones: People, Community, Environment, Innovation, and Integrity. We are creative, collaborative and passionate problem-solvers from diverse backgrounds, driven by our shared mission to provide smart solar and software solutions for our customers and to mitigate climate change for future generations. Make your mark with Nextpower.
The Manufacturing Engineering Specialist will be based in Spain - Europe. In this position, you will report to the Steel Manufacturing Engineering Manager. Nextpower is seeking a Manufacturing Engineering Specialist (Steel and Electro Mechanical Services, EMS) in Spain - Europe to develop and manage its local supply chain as local supply becomes more strategic.
The Manufacturing Engineering department is responsible for driving the industrialization, ramp‑up and continuous improvement of the steel and EMS processes and supplier network through deploying category/region/supplier-specific strategies and establishing strategic relationships with core suppliers.
He/She will also be responsible to ensure correct execution of all the activities related to define, develop and launch a new or improved product or supplier.
We Are Looking For Someone Who Demonstrates
- Passionate drive to innovate and create
- Integrity to the core
- Enthusiastic customer focus
- Consistent interactive teamwork
- Desire for continuous improvement and top performance
- Organized and structured
- Lead technical qualification efforts to support product launches. Support product development using the overall prioritization, milestones, deliverables, and successful criteria for product qualification and ramp. Focus will balance quality, customer satisfaction, cost, and sustainability
- Coordinate product management, engineering, quality, project engineering, applications engineering and vendors to formulate and review task plans and deliverable items, ensures conformance with program task schedules and costs
- Identify, and analyze problems, taking the initiative to implement improvements identified with a recognized business benefit
- Lead cost reduction initiatives for assigned suppliers
- Coordinate the day-to-day activities required to deliver all projects and deliverables on time
- Troubleshoot manufacturing and equipment issues; own root‑cause analysis and corrective actions, documenting results
- Host recurring project meetings and deliver status updates to all stakeholders
- Actively participate in meetings and business development opportunities as needed
- Internal customer voice; an advocate for the customer within Nextpower
- Visit frequently suppliers and keep track of execution performance
- Advanced Negotiation skills
- Experience with steel or EMS manufacturers and manufacturing process and regulations
- Experience in CM or OEM manufacturing including two years working regularly with one or more factories on process development, DFM, tooling readiness, and product launches
- Experience in at least two of the following processes:
- Steel: stamping, drilling, laser cutting, tube bending, or welding
- EMS: Assembly jigs and fixture design/improvement, mechanical/automated assembly equipment troubleshooting, tool design, assembly process mapping
- Solid structuring and analytical skills to keep track of multiple projects and vendors, in an international and multicultural environment.
- Proficiency in Microsoft Office, especially in Excel and PowerPoint
- Ability to report and present a strategy at executive level
- Advanced communication skills (written and verbal)
- Fluent oral and written communications at least in English. Other European languages will be a plus
- Strong cross-functional communication and collaboration skills as a significant part of the team and suppliers are remote
- Results orientated and demonstrated ability to think out of the box to drive results
- Ability to handle ambiguity and respond quickly and flexibly
- Autonomous
- Availability to travel on a regular basis (minimum 60% during the first year – local travel in Europe)
- Bachelor’s degree in mechanical, Industrial or Manufacturing Engineering (or higher)
- 5-10 years’ experience in steel or EMS fabrication with proven ownership of equipment installation and volume ramp‑up
- Experience working in a multicultural environment
- English: C1/C2
Nextpower provides reasonable accommodation so that qualified applicants with a disability may participate in the selection process. Please advise us of any accommodations you request in order to express interest in a position. Thank you for considering a career with Nextpower.
At Nextpower, we are driving the global energy transition with an integrated clean energy technology platform that combines intelligent structural, electrical, and digital solutions for utility-scale power plants. Our comprehensive portfolio enables faster project delivery, higher performance, and greater reliability, helping our customers capture the full value of solar power. Our talented worldwide teams are redefining how solar power plants are designed, built, and operated every day with smart technology, data-driven insights, and advanced automation. Together, we’re building the foundation for the world’s next generation of clean energy infrastructure.
We are Nextpower
Nextracker Inc.
Madrid, ES
Manufacturing Engineering
Nextracker Inc. · Madrid, ES
. Office Excel PowerPoint Word
Job Description
At Nextpower, we are leading in the energy transition, providing the most comprehensive portfolio of intelligent solar tracker and control software solutions for solar power plants, as well as strategic services to capture the full value of solar power plants for our customers. Our talented worldwide teams are transforming PV plant performance every day with smart technology, data monitoring and analysis services.
As a company driving the clean energy transition, sustainability is not just a word. It's a core part of our business and our operations. Our sustainability efforts are based on five cornerstones: People, Community, Environment, Innovation, and Integrity. We are creative, collaborative and passionate problem-solvers from diverse backgrounds, driven by our shared mission to provide smart solar and software solutions for our customers and to mitigate climate change for future generations. Make your mark with Nextpower.
The Manufacturing Engineering Specialist will be based in Spain - Europe. In this position, you will report to the Steel Manufacturing Engineering Manager. Nextpower is seeking a Manufacturing Engineering Specialist (Steel and Electro Mechanical Services, EMS) in Spain - Europe to develop and manage its local supply chain as local supply becomes more strategic.
The Manufacturing Engineering department is responsible for driving the industrialization, ramp‑up and continuous improvement of the steel and EMS processes and supplier network through deploying category/region/supplier-specific strategies and establishing strategic relationships with core suppliers.
He/She will also be responsible to ensure correct execution of all the activities related to define, develop and launch a new or improved product or supplier.
We Are Looking For Someone Who Demonstrates
- Passionate drive to innovate and create
- Integrity to the core
- Enthusiastic customer focus
- Consistent interactive teamwork
- Desire for continuous improvement and top performance
- Organized and structured
- Lead technical qualification efforts to support product launches. Support product development using the overall prioritization, milestones, deliverables, and successful criteria for product qualification and ramp. Focus will balance quality, customer satisfaction, cost, and sustainability
- Coordinate product management, engineering, quality, project engineering, applications engineering and vendors to formulate and review task plans and deliverable items, ensures conformance with program task schedules and costs
- Identify, and analyze problems, taking the initiative to implement improvements identified with a recognized business benefit
- Lead cost reduction initiatives for assigned suppliers
- Coordinate the day-to-day activities required to deliver all projects and deliverables on time
- Troubleshoot manufacturing and equipment issues; own root‑cause analysis and corrective actions, documenting results
- Host recurring project meetings and deliver status updates to all stakeholders
- Actively participate in meetings and business development opportunities as needed
- Internal customer voice; an advocate for the customer within Nextpower
- Visit frequently suppliers and keep track of execution performance
- Advanced Negotiation skills
- Experience with steel or EMS manufacturers and manufacturing process and regulations
- Experience in CM or OEM manufacturing including two years working regularly with one or more factories on process development, DFM, tooling readiness, and product launches
- Experience in at least two of the following processes:
- Steel: stamping, drilling, laser cutting, tube bending, or welding
- EMS: Assembly jigs and fixture design/improvement, mechanical/automated assembly equipment troubleshooting, tool design, assembly process mapping
- Solid structuring and analytical skills to keep track of multiple projects and vendors, in an international and multicultural environment.
- Proficiency in Microsoft Office, especially in Excel and PowerPoint
- Ability to report and present a strategy at executive level
- Advanced communication skills (written and verbal)
- Fluent oral and written communications at least in English. Other European languages will be a plus
- Strong cross-functional communication and collaboration skills as a significant part of the team and suppliers are remote
- Results orientated and demonstrated ability to think out of the box to drive results
- Ability to handle ambiguity and respond quickly and flexibly
- Autonomous
- Availability to travel on a regular basis (minimum 60% during the first year – local travel in Europe)
- Bachelor’s degree in mechanical, Industrial or Manufacturing Engineering (or higher)
- 5-10 years’ experience in steel or EMS fabrication with proven ownership of equipment installation and volume ramp‑up
- Experience working in a multicultural environment
- English: C1/C2
Nextpower provides reasonable accommodation so that qualified applicants with a disability may participate in the selection process. Please advise us of any accommodations you request in order to express interest in a position. Thank you for considering a career with Nextpower.
At Nextpower, we are driving the global energy transition with an integrated clean energy technology platform that combines intelligent structural, electrical, and digital solutions for utility-scale power plants. Our comprehensive portfolio enables faster project delivery, higher performance, and greater reliability, helping our customers capture the full value of solar power. Our talented worldwide teams are redefining how solar power plants are designed, built, and operated every day with smart technology, data-driven insights, and advanced automation. Together, we’re building the foundation for the world’s next generation of clean energy infrastructure.
We are Nextpower
Trade Marketing
NuevaGrupo Choví Alimentación
Vitoria-Gasteiz, ES
Trade Marketing
Grupo Choví Alimentación · Vitoria-Gasteiz, ES
. Excel PowerPoint
Trade Marketing (Sustitución por Baja Maternal)
Ubicación
Grupo Choví – Benifaió |
Modalidad
Híbrido
Contrato
Temporal (baja maternal)
Experiencia
1–2 años en Trade Marketing / Marketing
En
Choví
buscamos incorporar temporalmente a un/a
Trade Marketing Manager
para cubrir una baja maternal. La persona seleccionada se integrará en el
Departamento Comercial Retail
, apoyando la ejecución de las estrategias de marca en el punto de venta y colaborando con distintos equipos para garantizar la correcta implementación de los planes comerciales.
Responsabilidades
Dar soporte en el desarrollo de planes de Trade Marketing para las diferentes categorías.
Coordinar materiales y activaciones en el punto de venta (PLV, promociones, lanzamientos).
Analizar datos de mercado (Nielsen) y datos internos de sell-in para generar insights de negocio.
Gestionar la relación con agencias, proveedores y equipos comerciales.
Coordinar y controlar la actividad promocional.
Apoyar en presentaciones comerciales, reporting y seguimiento de KPIs.
Requisitos
Formación universitaria en Marketing, ADE, Comunicación o similar.
Entre 1 y 2 años de experiencia en Category, Trade Marketing o Marketing (idealmente en consumo, retail o gran distribución).
Nivel avanzado de Excel y PowerPoint.
Conocimiento de paneles de información de mercados y hogares (Nielsen y Kantar).
Perfil proactivo, organizado, orientado al detalle y con buenas habilidades de comunicación.
Capacidad para gestionar varios proyectos simultáneamente.
Valorable
nivel de inglés.
Ofrecemos
Contrato temporal para cubrir una baja maternal (aprox. 6 meses – 1 año).
Incorporación a un equipo dinámico y colaborativo.
Modalidad de trabajo híbrida.
Salario acorde a la experiencia aportada.
??
¿Te interesa?
¡Queremos conocerte!
Envía tu candidatura a ****** y a ******
Prefiero en Casa
Madrid, ES
Trabajo Social / Ayudante Coordinación (Sad / Agencia De Colocacion) / Madrid
Prefiero en Casa · Madrid, ES
. Excel PowerPoint
Trabajo Social / Ayudante Coordinación del Servicio de Ayuda a Domicilio (SAD y Agencia de Colocación) / Madrid
¿Qué buscamos?
Ayudante de coordinación del Servicio de Ayuda a Domicilio (SAD) y agencia de colocación de nuestra oficina de Madrid
¿Te apasiona el mundo de las Startups y los proyectos con gran potencial de crecimiento?
¿Quieres construir el futuro de la atención domiciliaria trabajando en
Prefiero en Casa
Si es así, ¡esta es tu oportunidad!
Se busca TALENTO para entender nuestro modelo de negocio y ayudar a coordinar la atención domiciliaria.
Prefiero en Casa
es una empresa de Ayuda a Domicilio especializada en la selección de cuidadores y cuidadoras de calidad para la atención domiciliaria de personas mayores y personas en situación de dependencia.
Funciones
Ayudante de coordinación del servicio de ayuda a domicilio de personas mayores o en situación de dependencia.
Supervisión de las personas cuidadoras y seguimiento de casos Atención, orientación, seguimiento y detección de situaciones conflictivas en los casos.
Gestionar las incidencias y gestiones que se puedan desarrollar a lo largo del servicio, dando respuesta eficaz y rápida, de manera telefónica o presencial.
Hacer el seguimiento y acompañamiento del caso vía remota y/o presencial según la situación con la cadencia establecida.
Gestión documental directa con el área administrativa y de selección para la gestión del servicio: gestión de alta y baja de cliente, vacaciones, planificaciones, absentismos y otras incidencias.
Requisitos
Grado en Trabajo Social o similar.
Experiencia de al menos 2 años en puestos relacionados con la ayuda a la dependencia y ayudante de coordinación del servicio de ayuda a domicilio.
Experiencia y manejo de ofimática avanzada.
Se valorará positivamente el conocimiento de herramientas ofimáticas con PowerPoint o Excel.
Nivel medio de inglés.
Orientación al cliente, personas autónomas, con capacidad de toma de decisiones, atención al detalle, inquietud intelectual, creatividad con iniciativa y buenas habilidades comunicativas e interpersonales.
Persona fiable, responsable y comprometida, con ganas de desarrollar una carrera profesional a largo plazo en un buen ambiente.
Actitud emprendedora e iniciativa.
Excelentes habilidades de comunicación.
Alta capacidad de organización y mediación y resolución de problemas.
Condiciones
Lugar De Trabajo
Metro Bilbao, Madrid.
Contrato
indefinido a tiempo completo.
¿Estás interesado/a?
¡Inscríbete en nuestra oferta y ayúdanos a cambiar el mundo!
También puedes escribirnos con tu carta de motivación al correo ******.
#J-*****-Ljbffr
Wood
Madrid, ES
Planning Engineer - Internship
Wood · Madrid, ES
. Excel Office Outlook PowerPoint Word
Job Description
Wood is currently recruiting for an Intern for Planning in the Project Control department in our Madrid office.
Wood is looking for students interested in accessing the professional world through external academic internships and offers the possibility to put into practice and expand the knowledge acquired during their academic career.
Students will get the opportunity to enter oil and gas, chemical and hydrogen industries as we look to develop your background in conceptual engineering studies, pre-FEED, FEED, EPC and PMC projects.
The role is offered to fit in with study timetables and course obligations.
Responsibilities
The selected candidate(s) will cooperate assisting and directly performing – under the mentorship of senior colleagues – carrying out the following specific tasks:
- Development of detailed engineering schedules in conjunction with lead discipline engineers
- Development of engineering progress
- Production of weekly and monthly progress reports to the project management team
- Last academic year or master's degree in Industrial or Organization Engineering or similar Degree
- Academic situation that allows signing an agreement with a university or training center
- Availability in the morning (daily dedication may vary depending on the academic situation)
- Proficiency in Microsoft Excel, Word, Outlook and PowerPoint
- Spanish language at native level
- Excellent knowledge of English language
- Interested in pursuing a career in Engineering within the Oil and Gas Industry
Wood is a global leader in consulting and engineering, helping to unlock solutions to critical challenges in energy and materials markets. We provide consulting, projects and operations solutions in 60 countries, employing around 35,000 people. www.woodplc.com
Diversity Statement
We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.
Junior Consultant Program
1 ene.Atos
Madrid, ES
Junior Consultant Program
Atos · Madrid, ES
. ERP Excel Power BI PowerPoint
Únete a nuestro Foundations, un programa diseñado para formar a la próxima generación de consultoría digital.
Buscamos jóvenes con talento que deseen desarrollar su carrera en consultoría tecnológica, procesos o estrategia, combinando formación, acompañamiento y experiencia real en proyectos con clientes líderes.
Requisitos generales
- Formación Máster o Grado en STEM (Ingeniería, Informática, Telecomunicaciones, Data, Industrial) o Business / Management (ADE, Economía, Finanzas).
- Recién titulad@s.
- Nivel de inglés C1 (imprescindible para proyectos internacionales).
- Imprescindible conocimiento de herramientas Excel, PowerPoint, Power BI, GenAI copilots
- Mentalidad de consultoría pensamiento analítico y orientación a impacto.
- Alta capacidad de aprendizaje, colaboración y comunicación.
- Consultor/a de Procesos y Digitalización Industrial Formación en Ingeniería Industrial.
- Consultor/a en Ciberseguridad, Infraestructura o Desarrollo Formación en Ingeniería Informática / Telecomunicaciones.
- Consultor/a de Riesgos Tecnológicos y Gobierno de TI Formación en ADE, Economía, Finanzas.
- Consultor/a en Adopción Tecnológica y Transformación Organizacional Formación en Psicología, Sociología, Humanidades.
- Consultor/a de Finanzas o Auditoría TI Formación en ADE, Economía, Finanzazas, Máster en Data Analytics.
- Consultor/a en Transformación Cultural y Experiencia Digital Formación en Psicología, Sociología, Humanidades.
- Consultor/a Funcional (ERP / BI) Formación ADE + Ingeniería Informática.
- Consultor/c LegalTech y Auditoría de IA Formación en Derecho.
- Contrato indefinido
- Programa estructurado de formación y mentoring en consultoría digital.
- Evaluaciónes periódicas.
- Acceso a Consulting Academy.
- Entorno internacional, multicultural y colaborativo.
- Cultura de aprendizaje continuo, innovación y equilibrio personal-profesional.
Purchasing Intern
31 dic.Atlantica Sustainable Infrastructure Ltd
Sevilla, ES
Purchasing Intern
Atlantica Sustainable Infrastructure Ltd · Sevilla, ES
. Office ERP Excel Outlook PowerPoint Word
¡Join Our Team! About Us
We are a sustainable infrastructure company primarily focused on renewable energy assets. Our mission is to drive the transition towards a more sustainable world by investing in and managing sustainable infrastructure, while delivering long-term value to our investors and stakeholders.
Our current portfolio includes 40 renewable energy assets with a capacity of 2,048 MW, 343 MW of efficient natural gas-fired power, 1,229 miles of electric transmission lines, and other sustainable assets.
We are currently recruiting Purchasing Intern to work with and strengthen our Atlantica Corporate Resources, S.L team based in the Isla de la Cartuja office.
Responsibilities
- Contribute to the compliance and implementation of purchasing procedures.
- Coordinate and organize activities with the purchasing team.
- Maintain relationships with suppliers and internal customers.
- Search, evaluate and support the approval of potential suppliers.
- Request offers, prepare comparisons, support negotiations, and assist in the adjudication and processing of contracts and/or purchase orders.
- Analyze contracts to ensure accuracy and compliance.
- Create purchase orders in the ERP system.
- Follow up on approved orders until materials are delivered or services are contracted.
- Industrial Engineering Degree.
- Bachelor’s degree in Business Administration or Economics.
- Strong analytical skills.
- Ability to work effectively in a team environment.
- Proactive attitude and willingness to learn.
- Effective communication skills, both written and verbal.
- No prior professional experience required.
- C1 level of English.
- Proficiency in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint).
- Knowledge of SAP or other ERP systems.
- Competitive remuneration package.
- Growth opportunities in a promising and booming industry.
- A highly committed, dynamic, and challenging environment.
- International development opportunities.
UNICEF
Consultancy: Digital Accessibility Consultant, ICTD Digital Core (12 months, remote)
UNICEF · València, ES
Teletrabajo . Agile QA SharePoint Drupal Excel Office PowerPoint Word
UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.
At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job – it is a calling.
UNICEF is a place where careers are built. We offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture, coupled with an attractive compensation and benefits package.
Visit our website to learn more about what we do at UNICEF.
For every child, a connected world
UNICEF is committed to accessibility for all employees, children, and communities. Efforts include inclusive hiring, accessible IT systems and documents, facility access, programme-related construction, and procurement of inclusive products and services. Despite progress, some gaps remain.
Several measures have been implemented to enhance physical accessibility, including the Greening and Accessibility Fund (GRAF) and EFAAT, a reporting tool for greening and accessibility initiatives. The 2017 Executive Directive on Accessibility in Programme-Related Construction Activities (CF/EXD/2017-004) further supports these efforts. Additionally, UNICEF has invested in digital accessibility through assessments of key ICT systems, such as E-recruitment, Agora, Drupal, SharePoint, Vision, and Achieve and by building employee capacity via resources like the Agora Training on Web Accessibility and an upcoming guide on creating accessible content in Office 360.
How can you make a difference?
UNICEF is seeking an Accessibility Consultant to support and sustain the Digital Accessibility Helpdesk into a fully institutionalized function. The role will strengthen UNICEF’s digital accessibility efforts and advance commitments under the 2030 Disability Inclusion Policy and Strategy (DIPAS).
Co-supervised by the Global Programme Division (GPD) Disability Section and the Digital Impact Division (DID), the consultant will contribute to scaling up disability-inclusive programming across development and humanitarian contexts, strengthening UNICEF as a disability-inclusive organization, and continuously improving the accessibility of all UNICEF digital tools.
Key responsibilities include providing technical support, building internal capacity, conducting accessibility audits, delivering training, raising awareness, and developing accessibility guidelines, standards, and best practices in close collaboration with internal teams and external experts.
Key Tasks:
Summary
The exact tasks for the Digital Accessibility Expert will be jointly determined in an agile way and are outlined in a summary below:
- Institutionalization of Digital Accessibility Procedures and Processes
- Support the development, documentation, and implementation of standardized procedures and workflows to ensure digital accessibility is consistently integrated into organizational operations.
- Contribute to the mainstreaming of accessibility considerations across digital project lifecycles.
- Advocacy and Integration into Key Systems
- Provide expert guidance in promoting the integration of digital accessibility into key institutional processes, including procurement (Supply), ICTD digital solutions, and the T4D Digital Technology Playbook.
- Develop and implement an Accessibility Classification system to help assess, monitor, and prioritize accessibility across all digital initiatives.
- Accessibility Auditing and Remediation
- Provide technical support for the auditing of digital platforms, including websites, mobile apps, and digital content.
- Provide day-to-day support to Accessibility Helpdesk in resolving tickets / cases.
- Recommend and support the implementation of remediation actions to address identified accessibility issues.
- Strengthening Partnerships and Knowledge Sharing
- Foster and maintain strategic partnerships with other UN agencies and external stakeholders to exchange best practices, tools, and resources.
- Contribute to collaborative efforts and initiatives aimed at improving accessibility across the UN system and beyond.
- Develop content for internal knowledge sites and training on digital accessibility.
Duration of contract: 12 months with the possibility of an extension.
Deliverables
- Accessibility Helpdesk Support.
- Generate audit reports for accessibility issues across multiple digital platforms, discuss with business owners and support tracking the progress and conduct of remediations.
- Provide support in knowledge development/transfer and training on digital accessibility.
- Support the strategic expansion and implementation plan for scaling the Accessibility Helpdesk across UN agencies.
Deliverables/Outputs
Delivery deadline
Estimated Budget
Accessibility Helpdesk Support
Output: Provide day-to-day support to cases submitted to Accessibility Helpdesk (through ServiceNow-based case management tool or email) and provide recommendations to improve process.
Acceptance criteria:
- Monthly reports on key performance indicators (KPIs) and service level agreements (SLAs) with interpretation, insights, and recommended actions
- Updated relevant documentation (when applicable)
31 December 2026
48%
Generate audit reports for accessibility issues across multiple digital platforms, discuss with business owners and support tracking the progress and conduct of remediations.
Monthly progress report on remediation accessibility issues in UNICEF platforms and other prioritized systems according to QA workplan.
31 December 2026
20%
Provide support in knowledge development/transfer and training on digital accessibility.
- Conduct and lead 4 global webinars as prioritized by UNICEF; ensuring that training materials are fully developed and presentable for the target audience.
- Provide input to Management Reports and communication materials (e.g., promotional, etc.)
31 December 2026
12%
Support the strategic expansion and implementation plan for scaling the Accessibility Helpdesk across UN agencies
- As part of the advocacy campaign, provide tailored support to two UN agencies (to be identified by UNICEF) to implement accessibility in one flagship initiative each, demonstrating practical application and generating scalable models for system-wide adoption.
- Provide inputs in the development of the governance and operationalization framework
- As part of the inter-agency capacity building, conduct tailored training programs for 2 UN agencies (to be identified by UNICEF)
- Support the institutionalization of Digital Accessibility Procedures and Processes
- Provide support in advocating the integration of digital accessibility into key processes such as procurement (Supply), ICTD digital solutions, and the T4D Digital Technology Playbook, by introducing Accessibility Classification to ensure accessibility is prioritized across all initiatives
20%
To qualify as an advocate for every child you will have…
- An advanced user of screen reading software and a proficient user of at least two most widely used computer screen readers.
- Must be proficient user of at least one major smartphone or table screen reader.
- Must be able to communicate effectively, including on technical concepts, to both technical and non-technical people.
- Must be proficient in widely used office applications such as Adobe Acrobat, Google Chrome, Microsoft Edge, Word, Excel, and PowerPoint, Mozilla Firefox, and must be familiar with their accessibility features.
- Experience with managing project, including tracking progress and liaising with multiple teams.
- Experience with AI particularly GenAI and accessibility.
- Must be fluent in English. Fluency in other UN languages is considered a plus.
UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values
The UNICEF Competencies Required For This Post Are…
- Builds and maintains partnerships, (2) Demonstrates self-awareness and ethical awareness, (3) Drive to achieve results for impact, (4) Innovates and embraces change, (5) Manages ambiguity and complexity, (6) Thinks and acts strategically, (7) Works collaboratively with others. Familiarize yourself with our competency framework and its different levels.
UNICEF encourages applications from all qualified candidates, regardless of gender, nationality, religious or ethnic backgrounds, and from people with disabilities, including neurodivergence. We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF provides reasonable accommodation throughout the recruitment process. If you require any accommodation, please submit your request through the accessibility email button on the UNICEF Careers webpage Accessibility | UNICEF. Should you be shortlisted, please get in touch with the recruiter directly to share further details, enabling us to make the necessary arrangements in advance.
UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check, and selected candidates with disabilities may be requested to submit supporting documentation in relation to their disability confidentially.
UNICEF appointments are subject to medical clearance. Issuance of a visa by the host country of the duty station is required for IP positions and will be facilitated by UNICEF. Appointments may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Should you be selected for a position with UNICEF, you either must be inoculated as required or receive a medical exemption from the relevant department of the UN. Otherwise, the selection will be canceled.
Remarks
As per Article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity.
UNICEF is committed to fostering an inclusive, representative, and welcoming workforce. For this position, eligible and suitable candidates with any disability are encouraged to apply.
Government employees who are considered for employment with UNICEF are normally required to resign from their government positions before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.
UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicants’ bank account information.
In this role, you will collaborate with colleagues across multiple locations. For effective collaboration, we encourage flexible working hours that accommodate different time zones while prioritizing staff wellbeing.
All UNICEF positions are advertised, and only shortlisted candidates will be contacted and advanced to the next stage of the selection process. An internal candidate performing at the level of the post in the relevant functional area, or an internal/external candidate in the corresponding Talent Group, may be selected, if suitable for the post, without assessment of other candidates.
Additional information about working for UNICEF can be found here.