Everything you are looking for and more 📦 We are looking for a Depot Administrative to support daily operations at depot level, ensuring proper incident management and accurate administrative processes. This role is key to maintaining service quality...
Everything you are looking for and more 📦
We are looking for a Depot Administrative to support daily operations at depot level, ensuring proper incident management and accurate administrative processes. This role is key to maintaining service quality standards and supporting the operational and incident teams with timely and well-structured information.
What responsibilities and objectives will you have?
InPost has an Equal Opportunities Plan that promotes equality at all levels. We aim for equality in the company's workplaces, as it is focused on promotion, within and outside the company, as well as gender equality, diversity, equity and inclusion of people regardless of their abilities and conditions.
We are looking for a Depot Administrative to support daily operations at depot level, ensuring proper incident management and accurate administrative processes. This role is key to maintaining service quality standards and supporting the operational and incident teams with timely and well-structured information.
What responsibilities and objectives will you have?
- Ensure proper processing of parcels with incidents, following established standards and procedures.
- Track and monitor parcels to guarantee correct classification and storage.
- Resolve return parcel incidents efficiently and in coordination with relevant teams.
- Manage the incident tools (email and JIRA), ensuring accurate and complete registration of information.
- Keep all records updated and maintain data accuracy at all times.
- Support team members in the correct use of incident management tools when required.
- Identify and report any technical issues related to the incident management systems.
- Digitalise and organise generated documentation.
- Upload and correctly label documents in shared folders, ensuring accessibility and traceability.
- Maintain an organised filing system and conduct periodic reviews to ensure documentation is up to date.
- Provide general administrative support to the incident team.
- Dynamic and proactive profile.
- Strong problem-solving skills and ability to act efficiently.
- Good communication skills.
- Ability to work under pressure in a fast-paced environment.
- Experience working with FAST and Excel.
- High level of organisation and attention to detail.
- Language platform
- Wellbeing programme
- Flexible working hours
- Online platform for lifelong learning
- Competitive salary
- Flexible remuneration services can be contracted
- Because we don’t settle — we go further and multiply impact (10X Attitude).
- Because we design every transformation around real customer value (Passionate About Customers).
- Because we make things happen fast and smart — not perfect, but done (Go, Go, Go).
- Because we believe the future belongs to those who rethink what’s possible (Dare to Disrupt).
- Because we win together — diverse, collaborative, driven by one shared vision (One Goal, One Team).
InPost has an Equal Opportunities Plan that promotes equality at all levels. We aim for equality in the company's workplaces, as it is focused on promotion, within and outside the company, as well as gender equality, diversity, equity and inclusion of people regardless of their abilities and conditions.
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