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0QA junior remoto
NuevaIRIUM
Madrid, ES
QA junior remoto
IRIUM · Madrid, ES
Agile Jira SOAP QA UX/UI Microservices Postman
En IRIUM nos preocupamos porque no dejes de perseguir tus sueños. Prepárate para conquistar tus metas, y ten siempre presente disfrutar del camino.
Actualmente nos encontramos en búsqueda de un/a Quality Engineer: Functional para incorporarse a un squad agile de transformación digital. Se trata de una posición clave en la que participarás en el diseño y ejecución de pruebas, tanto manuales como automatizadas, de aplicaciones web y productos digitales, colaborando con el equipo y contribuyendo a la calidad y evolución de las soluciones tecnológicas.
¿Qué esperamos de ti?
- Experiencia mínima de 1 año en diseño y ejecución de pruebas manuales y automatizadas
- Experiencia en testing de experiencia de usuario y producto digital, incluyendo pruebas de interoperabilidad
- Experiencia trabajando en squads Agile y familiaridad con herramientas como XRay y JIRA
- Conocimiento de microservicios, Postman y/o SOAP UI
- Capacidad de análisis, detalle y comunicación efectiva con el equipo técnico y funcional
- Motivación por aprender y crecer en entornos de transformación digital
- Contrato Indefinido desde el primer día con IRIUM
- Proyecto estable en cliente líder del sector energético
- Modalidad hibrida y aceptamos 100% remoto desde cualquier ubicación en España
- Banda salarial abierta: valoramos todos los perfiles
- Retribución flexible, con distintas opciones adaptadas a tus necesidades
- Buen clima laboral, dinámico y colaborativo
- Acceso ilimitado a formación tecnológica puntera en modalidad barra libre
- 23 días de vacaciones
- Club de beneficios para empleados con descuentos directos y miles de ofertas en marcas, hoteles, agencias de viaje, cines, ropa..
Podemos construir juntos el futuro. ¿Hablamos?
En IRIUM defendemos un mundo sin estereotipos ni limitaciones y creemos en la igualdad para todos, principios que suscribimos en nuestro Plan de Igualdad y Código Ético garantizando la igualdad de trato y oportunidades al margen de cualquier condición personal, física o social.
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Shakers
Product Manager – Customer Experience (eCommerce)
Shakers · Sils, ES
Teletrabajo Agile Jira
Product Manager – Customer Experience (eCommerce)
Desde Shakers buscamos un Product Manager para liderar proyectos estratégicos dentro de la experiencia de cliente (eCommerce) en una empresa de muebles y decoración que inspira a crear espacios únicos.
Lo que harás
- Liderar y coordinar proyectos digitales de principio a fin: desde la ideación hasta la entrega.
- Colaborar con equipos de Marketing, Omnichannel, Customer Success, Aftersales, Tech y Diseño, alineando iniciativas con la visión de negocio.
- Gestionar el backlog y roadmap de iniciativas, priorizando entregas de alto impacto.
- Asegurar que las soluciones se entreguen en tiempo, alcance y presupuesto, midiendo su impacto en KPIs de negocio.
- Comunicar de forma clara el progreso de proyectos y la visión del área a los principales stakeholders.
- Promover la colaboración entre equipos para garantizar una entrega de valor continua y escalable.
Lo que buscamos
- Grado en Ingeniería, Marketing, ADE u otra disciplina relacionada.
- +3 años de experiencia en gestión de proyectos digitales, especialmente en entornos eCommerce.
- Conocimiento de metodologías Agile, definición y validación de MVPs, gestión de roadmaps y backlogs.
- Habilidades sólidas de organización, liderazgo y comunicación.
- Manejo de herramientas como Jira, Miro, Figma.
- Valorable: certificaciones en PMP, Prince2 o Product Management.
Condiciones de colaboración
- Formato híbrido: 3 días en oficina en Sils, 2 días teletrabajo.
- Horario: L-J 8:00–17:00 | V 8:00–14:15
- Colaboración B2B, 160h/mes durante 8 meses.
QAE II, Amazon Business
15 sept.Amazon
Madrid, ES
QAE II, Amazon Business
Amazon · Madrid, ES
Selenium Jira
Description
We provide business customers everything they love about Amazon, for work. We are focused on building an unique shopping experience for business users and business sellers with access to hundreds of millions of products world-wide, business-only selection, free two-day shipping, business and quantity pricing, new payment solutions, tax exemptions, dedicated customer support and much more. We’ve grown a lot in the years since our launch and become one of the most promising opportunities within Amazon. Go ahead and read about us on any of your favorite media outlets!
The Amazon Business team is looking for candidates who are passionate about delivering an amazing experience to our business customers. We focus on merging the customer experience, selection, pricing, and convenience that consumers have come to expect and love from Amazon with the features and functionality required by our business customers.
Great candidates for this position possess a sound understanding of computer science and a passion to make a profound impact for our business customers. You will have the opportunity to apply this passion by leveraging your technical skills in areas such as writing test plans, test cases, automated tests and more. You will also have the opportunity to collaborate with diverse business and technical partners to shape our technology. You will be the voice of our customers, driving technological innovation to create an unparalleled business procurement experience.
We prefer candidates who can thrive in a fast paced, high energy and fun work environment where we deliver value incrementally and frequently. We value highly technical, hands-on, data driven engineers who know their subject matter deeply and are willing to learn new areas.
We need engineers who can step into this environment and help us build high quality systems to support businesses around the world selling on Amazon. You will join a highly technical and entrepreneurial team building applications to improve the B2B e-commerce segment.
You will participate in the full development cycle, end-to-end, from design, implementation, and testing to documentation, delivery and maintenance. We work in an entrepreneurial environment and deliver value incrementally and frequently. We are still in the early stages of development, so you will be in on the ground floor.
Come join us as we continue to revolutionize procurement of goods for businesses around the world!
Basic Qualifications
- Experience in quality assurance engineering
- Experience in automation testing
- Experience in manual testing
- Bachelor's degree in computer science, engineering, mathematics or equivalent
- Experience with at least one automated test framework like Selenium or Appium
- Experience of using test case management tools (e.g. Test Rail, TestLink) and issue management tools (Jira)
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Company - Amazon Spain Services, S.L.U.
Job ID: A3032006
Power Platform Developer
15 sept.Talan
Madrid, ES
Power Platform Developer
Talan · Madrid, ES
Python Agile TSQL Azure NoSQL Scrum Cloud Coumputing Oracle Jira AWS PowerShell PostgreSQL Office SharePoint Big Data Power BI Salesforce SQL Server
Company Description
Talan - Positive Innovation
Talan is an international consulting group specializing in innovation and business transformation through technology. With over 7,200 consultants in 21 countries and a turnover of €850M, we are committed to delivering impactful, future-ready solutions.
Talan at a Glance
Headquartered in Paris and operating globally, Talan combines technology, innovation, and empowerment to deliver measurable results for our clients. Over the past 22 years, we´ve built a strong presence in the IT and consulting landscape, and we´re on track to reach €1 billion in revenue this year.
Our Core Areas of Expertise
- Data & Technologies: We design and implement large-scale, end-to-end architecture and data solutions, including data integration, data science, visualization, Big Data, AI, and Generative AI.
- Cloud & Application Services: We integrate leading platforms such as SAP, Salesforce, Oracle, Microsoft, AWS, and IBM Maximo, helping clients transition to the cloud and improve operational efficiency.
- Management & Innovation Consulting: We lead business and digital transformation initiatives through project and change management best practices (PM, PMO, Agile, Scrum, Product Ownership), and support domains such as Supply Chain, Cybersecurity, and ESG/Low-Carbon strategies.
We work with major global clients across diverse sectors, including Transport & Logistics, Financial Services, Energy & Utilities, Retail, and Media & Telecommunications.
Job Description
The RAPID Team, is primarily focused on assisting business users by automating manual processes. To facilitate this, we are seeking to collaborate with Power Platform professionals. These individuals should be intelligent and capable, ready to contribute to our digitalisation journey.
Essential Skills & Knowledge
- Excellent knowledge of Power Apps, Power Automate, Power BI, and PowerShell. Minimum 2 years of experience.
- Minimum 4 years experience in IT Development in general
- Web Technologies - Office 365 (SharePoint)
- Microsoft - Power Apps, Power Automate, Logic Apps, Azure Functions
- Database - SQL Server, PostgreSQL, NoSQL, Oracle
- Repository - Gitlab, GitHub
- Languages - Python
- Other Tools - JIRA, Confluence
Desirable Skills & Knowledge
- Previous experience in Investment Banking environment would be a plus
- Spanish would be a plus
Qualifications
Additional Information
What do we offer you?
- Full-time contract.
- Smart Office Pack so that you can work comfortably from home.
- Training and career development.
- Benefits and perks such as private medical insurance, life insurance.
- Possibility to be part of a multicultural team and work on international projects.
- This is a hybrid position based in Madrid, Spain. Relocation is mandatory.
- Possibility to manage work-permits.
If you are passionate about development & tech, we want to meet you!
DevOps Engineer
15 sept.Grupo Digital
DevOps Engineer
Grupo Digital · Madrid, ES
Teletrabajo Python Agile Jenkins Jira DevOps Flask
Únete a un proyecto puntero donde tu conocimiento en Github Actions, Jenkins y CI/CD será clave para acelerar la entrega de software y optimizar la plataforma DevOps.
Condiciones
Contrato: Indefinido
Modalidad: Remoto
Horario: Jornada completa
Salario: En función de la experiencia
Qué harás
Desarrollar y mantener Pipelines en Github Actions y Jenkins (Groovy/Jenkins Library, Cloudbees CI).
Diseñar e implementar integraciones en plataformas DevOps.
Trabajar con Github Enterprise y entornos Agile.
Automatizar procesos con Python, Flask y frameworks asociados.
Integrar herramientas de calidad y despliegue: Sonar, Artifactory, Bitbucket, Jira.
Desarrollar con SDK de Google y Atlassian Jira Datacenter.
Imprescindible
Experiencia con Github Actions (creación y mantenimiento de pipelines).
Conocimiento de Github Enterprise.
Manejo avanzado de Jenkins (Groovy/Jenkins Library, Cloudbees CI).
Experiencia en entornos CI/CD y DevOps.
Programación con Python y frameworks (Flask).
Deseable
Experiencia en integración con SDK de Google.
Uso avanzado de Atlassian Jira Datacenter.
Familiaridad con plataformas de calidad y despliegue (Sonar, Artifactory, etc.).
Trabajo previo en entornos Agile.
Qué ofrecemos
Salario competitivo en función de la experiencia.
Contrato indefinido u opción de contrato mercantil.
22 días laborables de vacaciones.
Plan de retribución flexible: seguro médico, cheques guardería, cheques transporte.
Formación en tecnología y soft skills.
Programa de referidos: 500 € por candidatos recomendados que se incorporen con nosotros.
Sobre Grupo Digital
Somos una consultora tecnológica con sede en Madrid. Especialistas en outsourcing de perfiles IT, selección y modelos Talent-as-a-Service, con foco en grandes integradores y empresas del sector financiero y digital. Apostamos por un servicio excelente, equipos autónomos y resultados medibles. Si te gusta trabajar con tecnologías punteras y en entornos que suman, aquí tendrás recorrido.
Analista Programador/a
15 sept.Nextret
Barcelona, ES
Analista Programador/a
Nextret · Barcelona, ES
Javascript Node.js Python CSS TSQL HTML Azure jQuery Scrum Jenkins Angular Cloud Coumputing Git Jira AWS Agile SharePoint React Excel Kanban Power BI Big Data SQL Server
En NexTReT estamos en búsqueda de un/a Analista Programador/a para incorporarse a un proyecto estable en cliente multinacional del sector automovilistico, para unirse a un equipo que programa y desarrolla un LMS en Cornerstone, plataforma de e-learning corporativo.
Buscamos una persona con experiencia en entornos web y en consumo de WebAPIs, con motivación por trabajar en proyectos internacionales.
Funciones:
La persona seleccionada se incorporará como programador/a de la plataforma Cornerstone, participando en el desarrollo, personalización y mejora continua de este entorno de gestión del aprendizaje (LMS).
Entre sus principales responsabilidades estarán:
Desarrollo y mantenimiento de aplicaciones y componentes vinculados a la plataforma.
Codificación y consumo de WebAPIs bajo protocolo OAuth 2.0.
Trabajo con SQL Server (Transact-SQL) para la gestión y explotación de datos.
Participación en proyectos cloud, principalmente en Azure.
Integración continua con Jenkins y gestión de versiones con Git/GitHub/GitLab.
Colaboración con el equipo bajo metodologías ágiles (Scrum, Kanban).
Uso de herramientas de documentación y productividad como Jira, Confluence, SharePoint y Excel.
Gestión directa con el cliente para adaptar la plataforma formativa Cornerstone a sus necesidades específicas.
Detección de oportunidades de mejora e implementación de soluciones en la plataforma (mejora continua).
Requisitos:
Experiencia mínima de 2 años en desarrollo de aplicaciones, especialmente web y consumo de WebAPIs.
Nivel avanzado de inglés.
Dominio en: HTML5, CSS3, JavaScript, jQuery, JSON, XML.Experiencia en SQL, especialmente Transact-SQL (SQL Server).Conocimientos de cloud (preferiblemente Azure, opcional AWS).Integración continua con Jenkins.Control de versiones con Git, GitHub o GitLab.Metodologías ágiles (Scrum, Kanban).Herramientas de documentación y productividad: Jira, Confluence, SharePoint, Excel.
Valorables:
Experiencia con Angular, React.js y Node.js. y conocimientos en PowerBI, Python y Big Data.
¿Qué ofrecemos?
- Contrato indefinido.
- Horario de 40 horas semanales, con entrada entre las 8:00 y las 9:00 y salida entre las 17:00 y 18:00, con una hora para comer.
- Un día presencial a la semana en las oficinas de cliente en Martorell (Barcelona).Rango salarial entre 35.000 y 38.000 euros brutos anuales.
- Beneficios adicionales: Retribución flexible: Tarjeta restaurante, tarjeta transporte, tickets guardería y la posibilidad de unirte a nuestro seguro de salud colectivo.
- Te unirás a una empresa comprometida con la igualdad de oportunidades para todas las personas, que se esfuerza por mantener un entorno laboral inclusivo y libre de discriminación. Valoramos la diversidad, por lo que consideraremos todas las candidaturas sin importar su origen, género, edad, religión, orientación sexual o cualquier otra característica personal.
“En el caso de ser considerado finalista y seleccionado para incorporarse en NexTReT, le solicitaremos información adicional para poder cursar la contratación, con la única finalidad de poder acreditar fehacientemente la información de su CV, especialmente en cuanto a titulaciones académicas e información profesional relevante del CV. Si tuviera dudas sobre cómo aportar información de forma parcial, podrá indicarlo a la persona que gestione, en su caso, su contratación."
Sanofi
Barcelona, ES
Project Manager - SAP Product and Services
Sanofi · Barcelona, ES
Agile Jira ERP
- Location Barcelona
- Hybrid
- Job type: Permanent, Full time
Our Team:
The Project and Program Leader – iSHIFT Product and Services is accountable of complex, large projects or strategic programs (multi-year, multi-country programs) which are made of multiple projects. Define and maintain the roadmap of a group of connected / interdependent projects to achieve business strategic objectives to deliver value and realize the benefits. (S)He ensures the program execution and is responsible for program governance, planning, budget management, staffing (including business’ contribution), communication & change management, risk management, compliance, and associated mitigations.
The functional scope of work for the Project and Program Leader – iSHIFT Product and Services is related to business processes and applications/products touching manufacturing, quality, shopfloor, supply chain, logistics, transportation, site divestitures and overall ERP (systems upgrades, new legal entities creation, merger of legal entities etc.), including the contribution of other Digital Units which have impact on ERPs (interfaces etc.).
Main Responsibilities
- Overall accountability to deliver the program or projects.
- Plan program/project structure: in terms of Project Leaders, program governance, projects organization, communication, budget.
- Sets up detailed program or project roadmap and project interactions.
- Validates and manages the program or project resources, guarantees their availability, and arbitrates, if needed, resources allocations
- Chairs and manages program or project reviews with the appropriate business areas.
- Monitor and report the program or project status as per the agreed governance model and structures.
- Guarantees final deliveries and consistency of the program or project solutions, including its compliance with applicable quality, regulatory (Data Privacy, GxP, SOX, etc.) and cybersecurity requirements.
- To ensure alignment and interlocks between the different contributors being part of the program or project, and validates their scope (content, cost, planning)
- Monitor and reports on program or project progress, issues and achievements.
- Risk management of the programs/projects
- Monitor and report the program or project financial and planning matters.
- Ensures transition to Service Management is well performed and the application is stable.
- Experience on using agile planning and delivery tools like Jira.
- From design to delivery, he/she makes sure of the business value brought to Sanofi.
Academic background: Computer Engineering, Computer Sciences, System Analysis, Engineering or other similar areas
Professional Experience And Knowledge
- Experience in SAP Project management, specifically with SAP major implementations.
- Excellence knowledge and experience on Waterfall and Agile (knowing what to apply when)
- Ability to coordinate, lead and manage program or project implementation.
- Excellence communication skills
- Experience in stakeholder management skills across business and functions
- Strong teamwork and good interpersonal relationships
- High level of autonomy and strategic thinking
- Ability to lead and manage vendors implementation offshore and onshore.
- Dynamic and able to influence executives or business team in the organization.
- PMP Certified is a plus.
- Advanced expertise in Program Management
- Strong knowledge of Lean & Agile practices
- Experience with IT Strategy & Governance
- Fluent spoken and written English
- Bring the miracles of science to life alongside a supportive, future-focused team.
- Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.
- Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.
- Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave.
- Contribute to a company that is not only a leader in healthcare but also a pioneer in digital transformation, shaping the future of global health.
- Work on Global programs in a truly International and multi-cultural environment.
- Work with highly qualified teams using state-of-the-art technologies to shape the future of Sanofi.
Progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. You can be one of those people. Chasing change, embracing new ideas and exploring all the opportunities we have to offer. Let’s pursue progress. And let’s discover extraordinary together.
At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.
Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!
#GIC
nullPursue Progress. Discover Extraordinary.
Join Sanofi and step into a new era of science - where your growth can be just as transformative as the work we do. We invest in you to reach further, think faster, and do what’s never-been-done-before. You’ll help push boundaries, challenge convention, and build smarter solutions that reach the communities we serve. Ready to chase the miracles of science and improve people’s lives? Let’s Pursue Progress and Discover Extraordinary – together.
At Sanofi, we provide equal opportunities to all regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status or other characteristics protected by law.
Principal, IT Business Partner
14 sept.Schneider Electric
Barcelona, ES
Principal, IT Business Partner
Schneider Electric · Barcelona, ES
Cloud Coumputing Jira ERP Big Data
At Schneider Electric, we are the leading digital partner in sustainability and efficiency for businesses, communities, and individuals. Our goal is for all people to be able to make the most of our energy and resources through the integration of processes, software, big data, and energy technologies that enable integrated management of buildings, industries, and cities. We are present in over 110 countries with a diverse and disruptive team of over 150,000 people. If you are seeking an opportunity to propel your career and challenge your creativity, we want to meet you!
Schneider Digital is the digital department of Schneider Electric, leading the digital transformation in the company by giving support globally to our internal teams and our clients. Schneider Digital consists of 6 Digital Hubs worldwide which are strategically located to ensure a 24/7 support across the company (France, China, India, USA, Mexico and Spain). Our Digital Hub in Barcelona is formed by +450 employees working in strategic projects and different roles such as Data, Cybersecurity, ERP, Cloud, Infrastructures, IT Project Management or Digital Marketing.
The Business Partner in our IT team is responsible for bridging the gap between business demands and infrastructure capabilities. This role involves:
- Receiving Business Demands: Acting as the primary point of contact for business units to gather and understand their requirements.
- Analyzing Infrastructure Requirements: Assessing the infrastructure needs based on the business demands and collaborating with infrastructure architects to define the optimal solutions.
- Defining Solutions and Costs: Working closely with infrastructure architects to design new solutions and determine the associated costs.
- Managing Recharge Agreements: Handling the financial aspects by working on recharge agreements to ensure cost recovery.
- Project Handover: Transitioning the project to the delivery teams for implementation.
Additionally, the Business Partner is responsible for:
- Building and Maintaining Relationships: Establishing, building, and maintaining strong relationships with both new and existing entity-based customers.
- Engaging in Strategy Discussions: Participating in business-level strategy discussions and delivering consistent communication messages around infrastructure.
- Coordinating Requirements: Coordinating the development, review, and validation of entity customer requirements for new projects, tools, or applications from an infrastructure perspective.
Desired skills:
- Robust understanding of infrastructure technologies. A comprehensive grasp of fundamental networking and computing concepts is required for this position.
- high degree of autonomy: The ideal candidate should be capable of independently coordinating and following up on tasks without the need for constant supervision..
- User knowledge in Jira and ServiceNow.
- + 5 years in a similar position.
- Fluent level of English
What's in it for me?
- Life insurance.
- Health insurance
- Flexible compensation: ticket restaurant , nursery, training, pension plan etc.
- Own your career: Enjoy all the benefits of Open Talent Market, our platform that uses AI to connect you with hundreds of job opportunities, projects and mentors around the world.
- Flex@Work: flexible hours, telework, sabbaticals, purchase leave, floating holidays, Global Family Leave Policy.
- Recognize and be recognized through our StepUp program.
- Club Schneider: discount on products and services throughout Spain.
- Wellness: medical service, wellbeing laboratories, activities per workplace, gyms in different sites, etc.
- If you like to go to the gym, we have a special agreement with Andjoy Become a Schneider shareholder with our "WESOP" program.
- Many more benefits per site ... !
Let us learn about you! Apply today.
DIGINFR24
You must submit an online application to be considered for any position with us. This position will be posted until filled.
Looking to make an IMPACT with your career?
When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.
IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.
We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.
Become an IMPACT Maker with Schneider Electric - apply today!
€36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World’s most sustainable corporations
You must submit an online application to be considered for any position with us. This position will be posted until filled.
Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.
At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here
Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.
Tier1 S.A.
Sevilla, ES
Senior Service Delivery Manager SDM - Sevilla
Tier1 S.A. · Sevilla, ES
Cloud Coumputing Jira ITIL
📍 Ubicación: Sevilla y alrededores (modelo híbrido)
📅 Incorporación: inmediata
En Tier1 S.A., grupo tecnológico con más de 30 años de trayectoria, buscamos una persona con experiencia en gestión de servicios IT (SDM), capaz de coordinar equipos técnicos y mantener relación directa con clientes, especialmente del sector público.
¿Cuál será tu misión?
Liderar la entrega de servicios tecnológicos, asegurando calidad, cumplimiento de SLAs y coordinación efectiva con el cliente. Participarás en reuniones periódicas en inglés, tanto internas como externas, por lo que se requiere nivel B2 o superior.
Principales funciones:
- Supervisar la prestación de servicios en clientes del ámbito público.
- Coordinar equipos de soporte técnico en modelo 24x7.
- Monitorear indicadores de servicio y planes de mejora continua.
- Mantener una interlocución fluida con personas responsables de cliente, tanto en español como en inglés.
- Gestionar incidencias, escalados, turnos y reportes.
- Impulsar la integración, formación continua y desarrollo del equipo técnico
Requisitos del perfil:
- Formación en Ingeniería, Telecomunicaciones, Informática o afines.
- Experiencia previa con clientes de la Administración Pública.
- Mínimo 3 años gestionando servicios IT (Service Delivery o similar).
- Inglés nivel B2-C1 (para reuniones, documentación y coordinación).
- Dominio de herramientas como JIRA, GLPI, ServiceNow, etc.
- Conocimiento de entornos cloud, redes, monitorización y ciberseguridad.
- Valorable certificación ITIL y experiencia en gestión de turnos.
¿Qué ofrecemos?
- Incorporación a un grupo en crecimiento nacional e internacional.
- Contrato indefinido y plan de desarrollo profesional.
- Modelo híbrido con flexibilidad horaria.
- Buen ambiente, cultura inclusiva y compromiso social.
📣 En Tier1 promovemos entornos de trabajo igualitarios, inclusivos y libres de discriminación. Esta posición está abierta a todas las personas, en igualdad de condiciones, conforme a lo establecido en la Ley Orgánica 3/2007 para la igualdad efectiva de mujeres y hombres.
📩 Si te interesa un rol con impacto real, equipos diversos y clientes del sector público, ¡te estamos esperando!