JR0114178

UX/UI Designer – Madrid, Spain

Are you ready to play a pivotal role in shaping and defining the user experience across our Financial Ecosystem in Europe? Do you have a passion for innovation and customer focused design? If so, why not consider joining Western Unions’ new Digital Banking hub as a UX/UI Designer.

Western Union powers your pursuit.

As the UX UI Designer, you will play a crucial role in shaping the user experience of our Digital Banking product. In this unique role for the new pan-European Ecosystem you will work closely with the UX UI Design and Experience Lead and cross-functional teams to design and develop visually appealing and user-friendly digital banking journeys.

Role Responsibilities

• You will collaborate with product development and management teams to understand customer requirements and translate them into intuitive and engaging user interfaces.
• You will create wireframes, prototypes, and high-fidelity visual designs for web and mobile applications. You will conduct user research and testing to validate design decisions and gather feedback to inform future design iterations.
• You will stay current with the latest trends and advancements in UX and UI design and contribute to the development of design guidelines, best practices, and design systems.
• You will mentor and guide product teams by providing constructive feedback on product design.
• Collaborating to ensure digital banking growth initiatives within the broader Western Union entity, liaising with regional & cross-functional teams.
  

Role Requirements

• For this important role you will 10+ experience in UX UI design, ideally with a focus on digital banking, financial services, or fintech, although candidates with other relevant experience will be considered.
• You have a strong portfolio demonstrating your experience in creating user-centered digital products.
• You can demonstrate proficiency in design tools such as Sketch, Adobe Creative Suite, and Figma.
• You have strong communication and interpersonal skills, with the ability to articulate design decisions and gather feedback from stakeholders.
• You encompass a broad understanding of user-centered design principles, and experience conducting user research and testing.
• Previous experience of agile working methodologies is desirable along with strong digital analytical skills.
• A strong academic background including qualifications (or equivalence in experience) in Human-Computer Interaction, Graphic Design, or a related field is advantageous.
• Excellent written and spoken English and Spanish are essential and all other language skills welcomed.
  

We make financial services accessible to humans everywhere. Join us for what’s next.

Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. To support this, we have launched a Digital Banking Service and Wallet across several European markets to enhance our customers’ experiences by offering a state-of-the-art digital Ecosystem. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few

(https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your Spain Specific Benefits Include

• 25 days annual leave – plus 14 public holidays
• Comprehensive life & medical cover – including dependents.
• Contributory pension plan
• Preventative Care Assistance program
  

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.