We’re looking for a detail-oriented Operations Support Associate & Back Office Support Specialist to assist with invoicing support, CRM updates, billing records, order entry, and general data entry. This role is fully online, with clear processes and step-by-step task instructions.
Training is provided, so prior experience is not required. If you’re organized, accurate, and can follow instructions, you’ll do well in this position.
We’re hiring a Remote Operations Support Associate to help keep our records accurate and up to date across invoicing, billing support, order entry, CRM updates, and general data entry. This is a fully online role with flexible scheduling and clear, step-by-step tasks.
Full training is provided. You do not need prior experience—if you can follow instructions and work carefully, you can succeed here.
Key Responsibilities
Enter, review, and verify information in spreadsheets and internal tools
Process and organize invoices, receipts, and payment-related records
Support basic billing updates and flag missing or incorrect information
Update CRM records (contacts, notes, statuses, tags, activity history)
Perform routine record cleanup for accuracy and consistency
Enter and update orders, verify order details, and assist with confirmations
Maintain organized digital files and documentation
Follow defined workflows and complete tasks on time
CRM familiarity (any platform)
Experience in invoicing, order processing, billing support, or admin work
Accurate, consistent entries with minimal corrections
On-time task completion
Clear communication when something is missing or unclear
To Apply: Submit your application and include your weekly availability and your earliest start date.
Training & Support
Guided onboarding with practice tasks
Templates, examples, and quality standards provided
Ongoing support and feedback as you ramp up
Basic computer skills and comfort using email
Experience with Google Sheets/Excel (basic data entry + formatting)
High attention to detail and ability to work accurately
Reliable internet connection
Ability to follow written processes and meet deadlines
Clear, professional communication
Comfortable using a computer, email, and spreadsheets (Google Sheets/Excel)
Strong attention to detail and accuracy
Reliable internet connection and consistent availability
Ability to follow written instructions and meet deadlines
Professional communication and willingness to learn
Experience with CRMs
Any background in billing, invoicing, order processing, or admin support
Remote/online work environment
Flexible schedule (you manage your availability)
Task-based workflow with clear instructions
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