Company Description JAS Worldwide powers global commerce with precision and purpose, providing tailored logistics and freight forwarding solutions to customers worldwide. With a network of approximately 8,000 team members in over 100 countries, the company offers customized and innovative supply chain services across diverse industries. JAS Worldwide focuses on reliability, collaboration, and technological innovation to support complex international trade needs. Team members benefit from a global, multicultural environment with opportunities for professional growth and cross-border collaboration.
Role Description The Sea Freight Senior Operations Specialist is a full-time, on-site role based in Madrid, responsible for overseeing end-to-end sea freight operations. Daily tasks include coordinating bookings with carriers, managing documentation, monitoring shipments, and ensuring on-time delivery in line with customer and regulatory requirements. The specialist will handle exception management, resolve operational issues, and optimize routing and cost efficiency while maintaining service quality. The role includes close collaboration with internal teams, customers, and external partners, as well as supporting process improvements, performance reporting, and compliance with company standards and industry regulations.
Qualifications

• Candidates should possess strong Analytical Skills to interpret operational data, identify trends, and support continuous improvement in sea freight processes.
• Candidates should possess excellent Communication skills to collaborate effectively with customers, carriers, and internal teams, and to manage clear documentation and status updates.
• Candidates should possess Sales-related capabilities to support commercial teams with pricing input, customer service, and retention through reliable operational performance.
• Candidates should possess Operations Management skills, including coordination of shipments, documentation control, and compliance with international shipping regulations.
• Candidates should possess Project Management skills to drive process optimization initiatives, manage cross-functional tasks, and meet deadlines in a dynamic environment.
• Solid knowledge of sea freight practices, Incoterms, and international trade regulations.
• Experience in freight forwarding or logistics operations, preferably in sea freight, in an international setting.
• Proficiency with logistics and transportation management systems, and MS Office tools.
• Strong problem-solving abilities, attention to detail, and capacity to work in a fast-paced environment.
• Fluency in English and Spanish; additional languages are an advantage.
• Relevant degree or equivalent professional experience in logistics, supply chain, business, or a related field.