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0CREJOB
Alicante/Alacant, ES
Gestor de Proyectos Educativos y Movilidad
CREJOB · Alicante/Alacant, ES
Italiano Negociación Aprendizaje electrónico Planificación de proyectos Construcción Gestión de obras de construcción Tecnología educativa Relaciones internacionales Diseño instruccional Liderazgo escolar
Responsabilidades
El objetivo del puesto de trabajo en CREJOB/European Network for Training and Skills es el acompañamiento educativo y didáctico para estudiantes extranjeros que vienen a Valencia (España).
Las principales funciones son tareas administrativas para gestión de documentación, búsqueda de compañías colaboradoras para acogida de grupos, gestión de alojamientos propios y apoyo para la realización de cursos culturales.
Además, se incluye la participación en proyectos investigativos de la U.E. relacionados con la educación, los sectores públicos y el desarrollo digital.
Requisitos
Valoramos titulaciones en maestría de los siguientes grados:
ADE, Turismo, Sociología, Filologías, Geografía y/o Relaciones Internacionales
Además, se requiere contar con un nivel óptimo de inglés y se valorará positivamente conocimientos en italiano.
Se apreciará también contar con una buena capacidad para trabajar en equipo., la adaptabilidad y la polivalencia.
Tripadvisor
Barcelona, ES
Customer Care Specialist - Native Italian
Tripadvisor · Barcelona, ES
Office
Welcome to TheFork! We're on a mission to bring people together, feed the human spirit and champion restaurant culture because we strongly believe the best things in life happen around the table, and we want you to experience those unforgettable moments. 🍽
Founded In 2007 And Present In 12 Countries, We Are The Leading Restaurant Booking Platform Across Europe, And Offer The Broadest Community Of Diners Access To Thousands Of Incredible Restaurants. How Do We Make This Happen? Through Our Exceptional Lineup Of Products
📱TheFork App: our free restaurant discovery & booking app that helps you find your next table with ease
💻TheFork Manager: our innovative software tool that digitises restaurant operations and helps restaurateurs manage their bookings and increase their revenue
💳TheFork PAY and TheFork Gift Card: quick and easy ways to pay directly from TheFork app, making the payment process a piece of cake.
We have offices all over Europe, boasting a fully international team from all over the world. We are all foodies at heart, and work together in a flexible, multicultural and positive environment which provides everyone with space to grow, both professionally and personally.
What You Will Do
- Answer incoming requests via phone, email and chat
- Assist our customers on questions about our electronic reservation book, our website or app
- Put yourself in the customer’s shoes and provide the most suitable answer or solution according to their specific needs
- Based in Barcelona
- Native level of Italien and fluent in Spanish. Speaking more languages are always welcome!
- An open minded person with a high level of communication skills
- Care about customer needs and always try to make their experience unique and satisfactory
- Knowledge in CRM tools
- Experienced in a customer support environment
😄 An awesome team (not everybody likes our jokes, but we try our best)
🏠 A Permanent contract (that can be useful in life)
⚖️ Flexible working environment (2 days home office per week)
💸 Competitive fixed salary and bonus !
🍕 Lunch vouchers available for each working day (because yes, we like to try our best restaurants)
🌎 International teams - More than 30 nationalities and 16 offices worldwide
🏳️🌈 Highly inclusive working environment
🤸♀️ Lifestyle benefits that can be used to reimburse physical, leisure activities, family support, travel etc
🎓 Continuous learning and development programs (with full access to LinkedIn Learning!)
😌 Free access to the Calm app
⏳ A program dedicated to help you have the best work/life balance
🏥 Health insurance fully covered by the company
👩🦽 Life Insurance and Disability at no cost to the employee
🍴 Amazing offices with dining, coffee point on each floor, and leisure area
🎤 Team building events (we love karaoke. A lot. A lot.)
We believe that we are better together, and at TheFork we welcome you for who you are. Our workplace is for everyone, as is our people powered platform. At TheFork, we want you to bring us your unique perspective and experiences, so we can collectively keep disrupting the restaurant industry and go from good to great.
The Hustle
Principal Customer Success Manager, Strategic Accounts | Italian or Spanish
The Hustle · Madrid, ES
Teletrabajo SaaS Office
POS-P288
The Strategic Accounts team at HubSpot services our highest-paying and most complex customers. This team is responsible for coordinating the post-sale customer experience, enabling customers to achieve outcomes and making the value they’re getting out of HubSpot visible as a way of driving usage, desired outcomes, retention and growth.
As a Principal Customer Success Manager (CSM) on the Strategic Accounts team, you will work with a wide variety of primarily corporate/enterprise-sized businesses. You will be responsible for driving product adoption of existing tools, removing roadblocks, proactively managing risk, and identifying opportunities for new products and services within your book of business. You’ll work with a broad number of stakeholders, including leadership, to learn how their teams function and the challenges they face, and help set them up for long-term growth.
This role is open in any of our EMEA entities including Ireland, France, Spain, Belgium, the UK or Germany in office, hybrid or remote.
In This Role, You Will
- Oversee the customer experience for a portfolio of 30-40 enterprise-level, high-value accounts with the goals of retention and growth.
- Build and foster deep relationships at all levels of the customer organisation, multi-tasking with customers to ensure alignment with their business goals and use cases and develop long-term partnerships.
- Use strategic thinking, consultative problem solving, and deep product knowledge to help your customers achieve measurable business outcomes, new use cases and maximize their ROI with HubSpot.
- Partner with multiple internal cross-functional teams (Sales, Marketing, Product, Contract Management, and HubSpot executive leadership) to develop and execute success plans that align stakeholders on growth strategies and risk mitigation.
- Deliver Executive Business Reviews and strategic consultations to align on goals, priorities, growth opportunities, and overall business vision to support optimal adoption of the HubSpot platform.
- Act as a customer advocate and focus on deep platform solutioning, by developing adoption roadmaps, identifying and removing technical and cultural adoption barriers, creating and delivering success plans with clear outcomes, aligning internal resources to support customer initiatives - all while demonstrating resilience and perseverance in the face of setbacks or slow progress.
- Travel onsite occasionally to deliver strategic consulting engagements if needed, usually not more than 2-3 times yearly.
- Demonstrate a sustained, significant, and quantifiable impact on the business in the areas of program development, team growth and/or people development.
- Business-level proficiency in English plus Italian OR Spanish.
- A personal investment in helping customers succeed.
- Experience working with large organizations (200+ employees)
- Experience managing a minimum of $4-5m ARR
- A proven track record of measurably impacting customer results through creative problem-solving, strategic consulting, and change management. Experience in doing this with SaaS platforms is desired but not required.
- Exceptionally strong communication and relationship-building skills, with the ability to multithread across stakeholders and deliver compelling executive-level presentations.
- Project management expertise, including planning and executing strategic initiatives.
- Experience with risk management, account retention, and renewal strategies.
- An autonomous, proactive approach to identifying challenges and creatively solving them collaboratively.
- Experience as a Senior CSM, Senior Account Management or with strategic partnerships
If you need accommodations or assistance due to a disability, please reach out to us using this form. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process.
At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events such as your Product Group Summit and other gatherings to continue building on those connections.
If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements
Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page here.
India Applicants: link to HubSpot India's equal opportunity policy here.
About HubSpot
HubSpot (NYSE: HUBS) is a leading customer relationship management (CRM) platform that provides software and support to help businesses grow better. We build marketing, sales, service, and website management products that start free and scale to meet our customers’ needs at any stage of growth. We’re also building a company culture that empowers people to do their best work. If that sounds like something you’d like to be part of, we’d love to hear from you.
You can find out more about our company culture in the HubSpot Culture Code, which has more than 5M views, and learn about our commitment to creating a diverse and inclusive workplace, too. Thanks to the work of every employee globally, HubSpot was named the #2 Best Place to Work on Glassdoor in 2022 and has been recognized for its award-winning culture by Great Place to Work, Comparably, Fortune, Entrepreneur, Inc., and more.
Headquartered in Cambridge, Massachusetts, HubSpot was founded in 2006. Today, thousands of employees across the globe work remotely and in HubSpot offices. Visit our careers website to learn more about the culture and opportunities at HubSpot.
By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. HubSpot's Privacy Notice explains what personal information we may process, where we may process your personal information, our purposes for processing your personal information, and the rights you can exercise over HubSpot’s use of your personal information.
Sigma AI
Madrid, ES
Proyectos Lingüísticos de italiano (Madrid)
Sigma AI · Madrid, ES
Sigma AI es una empresa global especializada en la recopilación, preparación y anotación de datos para el desarrollo de la inteligencia artificial con oficinas en España, Estados Unidos y Reino Unido.
Actualmente buscamos candidatos para nuestro proyecto presencial de italiano en nuestras oficinas de Madrid.
Requisitos:
- Excelente comprensión oral y escrita de la lengua mencionada, sin faltas de ortografía
- Conocimientos informáticos a nivel usuario
- Atención al detalle
- No se requiere experiencia previa en transcripción
- Experiencia previa en transcripción o anotación de datos
- Dominio de otros idiomas
Ads Perf Manager with Italian
24 abr.Amazon
Barcelona, ES
Ads Perf Manager with Italian
Amazon · Barcelona, ES
TSQL Office Excel Word
Are you passionate about Marketing and Digital Advertising, and wish to work within a diverse and international team who are challenging the status quo of the E-commerce world? Come join us and become part of a diverse team dedicated to creating solutions and optimizing ads that support our Advertisers achieve their business goals.
Amazon operates in a global e-commerce environment without boundaries, and influences a diverse set of businesses worldwide. Ads Success Team (AST) assists in onboarding advertisers on Sponsored Ads (SA) as well as on our Demand-Side Platform ad products (DSP), and engages in account management for advertisers on search and managed display. Our mission is to make advertisers successful on Amazon. We do this by inspiring, educating, and supporting our advertising customers on how best to use our ad product offering to meet their business objectives.
In support to the Amazon Advertising´s business, we are building a group of highly motivated Account Performance Managers. This role provides opportunities to develop original ideas, approaches, and solutions in a competitive and ever-changing business climate. We are looking for an organized and proactive candidate, who learns swiftly, thinks critically and is enthusiastic about working with a quickly-growing global brand.
As an Account Performance Manager, you will be responsible for portfolio management of accounts assigned to you. To be successful in this role, you will be expected to use analytical skills, formulate strategies, apply/build Standard Operating Procedures (SOPs), communicate with influence, and drive decisions that are data-driven.
Key job responsibilities
- Taking complete ownership for a portfolio of accounts - Standard and High Value advertisers
- Reviewing every account in the portfolio in complete detail to understand the current level of performance
- Engaging with advertisers/in-country Account Manager to understand their advertising goals and expectations from the program
- Leading kick-off calls with advertisers and driving discussion using a pre-set agenda, as and when necessary
- Executing end-to-end ad optimization, liaising with key internal and external stakeholders
- Analysing account performance against key metrics to identify, recommend, and implement optimization solutions to increase efficiency and meet clients´ KPIs
- Monitoring and communicating campaign progress through regular, in-depth activity reports and insights, using this knowledge as a basis for future campaigns
- Working with Account Management, Sales & Marketing and Product teams to identify and solve issues blocking advertiser performance
- Preparing documents around best practices, SOPs and framework for innovations
- Identifying opportunities to improve Amazon Advertising´s product based on customer feedback, data analysis, and feature gaps with competitive products
About the team
Advertiser Success Team (AST) works with Amazon´s advertisers Worldwide to help meet their advertising goals, by providing strategic campaign management and education services throughout the advertiser´s journey with Amazon.
BASIC QUALIFICATIONS
- Bachelor´s degree
- Work experience in a similar role
- Fluency in English and Italian (in respect to writing, reading, and speaking)
- Experience in a data and results-oriented environment with external customer interaction
- Working knowledge of Microsoft Office Applications (Access, Excel, Power Point and Word)
PREFERRED QUALIFICATIONS
- MBA in Digital Advertising or other related Master´s degree
- Experience in the online advertising, sales, marketing, and/or e-commerce space
- Proven success in business development, advertising or account management roles
- Data-driven approach & analytical knowledge (Advanced Excel, basic SQL knowledge is a plus)
- Google Ad Words / Bing Ads certification
- Experience contacting and providing solutions for companies´ needs in a target-based environment
- Ability to understand new trends and work backwards from customer needs
- Ability to prioritize and manage multiple responsibilities
NA
Abusejo, ES
TELEOPERADOR/A ATENCIÓN AL CLIENTE ITALIANO SALAMANCA
NA · Abusejo, ES
Office
¿Te gustaría formar parte de una de las compañías líderes del sector?
Si es así, ¡Queremos conocerte!
Buscamos incorporar teleoperadores/as con Italiano a nuestro departamento de atención al cliente. Tu trabajo consistirá en resolver las dudas y consultas de los clientes ya sea por teléfono o por chat.
Si eres una persona con dotes comunicativas, dinámica y resolutiva y con buen manejo de la informática, ¡¡Este trabajo es para ti!!
En Adecco creemos en la igualdad de oportunidades y apostamos por el Talento Sin Etiquetas
Requisitos
-Mínimo nivel C1 en Italiano (se hará prueba de nivel).
-Disponibilidad para trabajar de lunes a sábado en turno de mañana de 08:00 a 15:00 o de 12:30 a 14:00 y de 14:30 a 20:00. (Jornada semanal de 35 horas semanales).
-Poder realizar una formación previa desde 24 de abril con CONTRATO ACTIVO DESDE EL DIA 1.
-Dominio de paquete office y buen manejo de informática.
-Buena expresión hablada y sobre todo escrita ya que atenderás a muchos clientes vía chat o email.
¿Qué ofrecemos?
-Horarios de mes completo para que puedas organizarte desde el primer día.
-Posibilidad de formar parte de plantilla fija y de desarrollo.
-Salario 9,40€/brutos por hora + Plus de idiomas.
-Formación y acompañamiento desde el primer día
NA
Aldaia, ES
Teleoperadores/as con italiano C2 - nativo
NA · Aldaia, ES
¿Te consideras una persona comunicativa y con don de gentes? ¿Te gusta el trato con el cliente y eres resolutivo/a?
Si es así, ¡esta es tu oportunidad!
Desde Grupo Adecco estamos en búsqueda de teleoperadores/as de atención al cliente para importante Contact Center líder en su sector.
Cuando te incorpores en la empresa, tu función principal será la recepción de llamadas del servicio de empresa del sector banca, así como atención de llamadas B2C, apoyo e información a clientes que solicitan información a través de la web, gestión y registro de incidencias y solución de estas.
En Adecco creemos en la igualdad de oportunidades y apostamos por el Talento Sin Etiquetas
Requisitos
Para poder ser valorado/a en esta oferta, deberás cumplir los siguientes requisititos:
Es imprescindible que seas bilingüe en italiano (C2 - nativo) y que te desenvuelvas bien con el castellano (B2)
Se valora muy positivamente experiencia en atención al cliente en banca.
Es necesario que tengas disponibilidad para hacer la formación inicial, selectiva y presencial, del 30/04/2025 al 13/05/2025 en horario de 15h a 00h. (Impartida en Castellano) de lunes a viernes.
Formación remunerada una vez superada la formación y el periodo de prueba del contrato por importe 225€.
Que tengas disponibilidad para trabajar de lunes a Domingo con los días de descanso correspondientes. (asegurando que dos fines de semana) en horario de tarde.
¿Qué ofrecemos?
¿Qué ofrecemos?
- La contratación será fija discontinua con una duración inicial de 2 meses, con posibilidad de ampliación.
- Tendrás la posibilidad de trabajar en horario comprendido entre las 15:00h y las 00:00h de lunes a domingo con los descansos establecidos en la ley.
- Jornada de 38,5 horas semanales de lunes a domingo.
- Tu salario será 8,51 bruto/hora + Plus idioma 0,86 bruto/hora y resto de pluses según el horario.
- Centro de trabajo Valencia Capital
- Modalidad: 100% trabajo presencial
Si te encanta comunicarte con las personas, te encanta comunicarte y eres una persona extrovertida, ¡estamos deseando conocerte, inscríbete!
Teleoperador/a atc italiano
7 abr.NA
Carabaña, ES
Teleoperador/a atc italiano
NA · Carabaña, ES
¿Te consideras una persona comunicativa y con don de gentes? ¿Te gusta el trato con el cliente, con ganas de seguir aprendiendo y afrontar nuevos retos?
Si es así, ¡esta es tu oportunidad!
Desde Grupo Adecco estamos en búsqueda de teleoperadores/as de atención al cliente para importante Contact Center.
¿CUÁLES VAN A SER TUS FUNCIONES?
- Tu función principal será recepción de llamadas y atención al chat del servicio de importante empresa del sector banca en idioma ITALIANO
En Adecco creemos en la igualdad de oportunidades y apostamos por el Talento Sin Etiquetas
Requisitos
- imprescindible conocimiento alto italiano
¿Qué ofrecemos?
- Jornada: de lunes a domingo (5 días a la semana) de 9h a 18h
- Formación: empieza el 15/04 Presencial , bajo contrato y remunerada desde el primer día.
- Contrato: fijo-discontinuo
- Salario: 18.000 b/anual + variable del 5% en función de KPIS
- Trabajo PRESENCIAL en Madrid (zona Avenida de la Ilustración)
- Plan de carrera