Office

BOSCH is waiting for you! ?Are you looking for a high level experience in a world-renowned multinational company? Do you have a passion for customer service? Do you have a fluent level of English and proficiency in Danish at a native level? If so...
BOSCH is waiting for you!
?Are you looking for a high level experience in a world-renowned multinational company?
Do you have a passion for customer service? Do you have a fluent level of English and proficiency in Danish at a native level?
If so, then you have found the right position!
We are looking for a passionate and proactive person, who will give high-quality technical customer service within the international sector in a multinational company with many growth opportunities.
Key functions:
Ensure customer satisfaction and provide professional customer support.
Manage service Subscriptions (New subscription, subscriptions information, update products, and services, etc.).
Billing (Change payment method, billing incidence, invoicing, and other billing-related issues).
Provide technical support on digital products, using databases, troubleshooting tools, knowledge articles, and other material. 
Follow up and ensure customer satisfaction.
Manage claims, suggestions, and hearing customersfeedback on the product.
. Efficiently ensure quick solutions respecting SLAs.
Provide feedback to the management team concerning the efficiency of customer service tools, new customer needs and, how to enhance any website/App value proposition.
En Adecco creemos en la igualdad de oportunidades y apostamos por el Talento Sin Etiquetas

Requisitos
- Fluency in Danish (Native or C2 Level). High level of English (C1).
- Excellent communication skills, both oral and written. Able to follow phone etiquette and use of formal and polite language.
- Previous experience with customer service, offering technical support with knowledge of following standards and procedures.
- Advanced user of MS Office
- Able to handle stressful situations.
- Teamwork spirit. Organized. Curious and hunger to learn more.

¿Qué ofrecemos?
- Monday to Friday. 39 hours week / Rotating schedule/ 08:00 to 16:00, 09:00 to 17:00, 10:00 to 18:00
- ETT - 6-Month Temporary Contract with Potential for Permanent Position
- 22.000 - 23.000 gross/annual.

¡No te pierdas nada!

Únete a la comunidad de wijobs y recibe por email las mejores ofertas de empleo


Nunca compartiremos tu email con nadie y no te vamos a enviar spam

Suscríbete Ahora

Últimas ofertas de empleo de Customer Service en Barcelona

Cinpa

Sant Boi de Llobregat, ES

Se busca para la empresa que opera en el negocio de consultoría y venta de servicios relacionados con la reducción de...

Clínica EGOS

Barcelona, ES

Si eres una persona con experiencia en marketing telefónico, imprescindible, te gusta trabajar por objetivos, te apasiona...

Doctoralia España

Barcelona, ES

Descripción de la empresa Docplanner es el marketplace líder mundial para médicos y pacientes, que permite reservar y...

NA

Sant Boi de Lluçanès, ES

Desde Adecco estamos en búsqueda de un/a Técnico/a de atención al cliente para importante entidad financiera nacional...

Infraspeak

Infraspeak - Dawn of a New Era! Our vision for intelligence , together with an ever-ending search for personalization ...

NA

Berga, ES

BOSCH is waiting for you! ?Are you looking for a high level experience in a world-renowned multinational company? Do you...

NA

¿Tienes experiencia en establecer y mantener relaciones comerciales, quieres seguir desarrollándote? Te damos la...

NA

Cornellà de Llobregat, ES

Tienes experiencia en atención al cliente? ¿Tienes habilidades comerciales y quieres continuar desarrollándolas? ¡Esta es...