Ofertas de empleo para SaaS

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Teletrabajo Ventas Generación de contactos Empresas Marketing entrante Sector inmobiliario CRM Experiencia laboral Radio definida por software Requisito de Divulgación de Sostenibilidad (SDR) Ciclo completo SaaS

¿Tienes experiencia en la venta B2B de soluciones tecnológicas en el sector del Real Estate o el sector Industrial? Entonces esto es para ti:

Viupik es una startup española líder en visualización 3D hiperrealista y gemelos digitales interactivos, especializada en revolucionar la forma en que se venden productos y espacios físicos en sectores como el Real Estate, la arquitectura, la ingeniería o el marketing inmobiliario.

Desde nuestra fundación en 2023, hemos desarrollado más de 700 proyectos para +150 clientes en 7 países, incluyendo marcas referentes como CBRE, EY, Cepsa, Chanel, Siemens y Melia. Nuestra tecnología permite generar renders, vídeos, tours 360° y gemelos digitales a partir de una única escena 3D, reutilizable y accesible desde cualquier navegador, sin instalaciones ni hardware adicional.

Formamos parte del ecosistema Lanzadera, la aceleradora de startups de Juan Roig (Mercadona), y estamos en pleno proceso de expansión nacional e internacional, habiendo representado a España en los Pabellones España en Qatar, Miami, París y Dubai.

Descripción del puesto:

Buscamos un SDR Comercial de Ventas que nos ayude generar y cerrar oportunidades de venta B2B en el sector Real Estate e Industrial, tanto para venta de servicios por proyecto como de producto SaaS IA. Tus tareas serán:

• Identificar, prospectar y generar nuevas oportunidades de negocio en el sector: promotoras de obra nueva, arquitectos, constructoras, ingenierías, consultoras inmobiliarias, maquinaria industrial, y empresas de producto tecnológico.
• Coordinar reuniones, demos y presentaciones con los clientes en colaboración con el equipo de Viupik y la red de partners.
• Asistir en la elaboración de presupuestos y propuestas comerciales, tanto de las nuevas oportunidades como de clientes existentes.
• Hacer seguimiento constante hasta el cierre.
• Contribuir a construir una red de partners estratégicos de cada sector para impulsar el crecimiento de Viupik.
• Asistir al CEO en otras tareas del negocio puntuales (presentaciones, ideación de negocio, verticales, eventos, etc).
• Asistencia puntual a ferias y eventos del sector durante el año (2 a 5)

Lo que ofrecemos:

• Fijo base de entrada (22K-24K)+ altas comisiones sin tope (hasta el 8% sobre la facturación generada el primer año del cliente para los proyectos), como un 50% de cada suscripción cerrada durante 2 meses para el SaaS
• Comisiones sobre las ventas de partners.
• Formación continua sobre el sector PropTech e Industrial y nuestras soluciones de gemelos digitales.
• Herramientas comerciales, CRM, Prospección y enriquecimiento IA, materiales y apoyo directo del CEO y el equipo técnico en demos clave.
• Oportunidad de asistir a ferias y eventos del sector para representar a Viupik y captar leads.
• Teletrabajo 100%.
• 21 días de vacaciones + el día de tu cumpleaños + 24 y 31 de diciembre
• 9:00 a 18:00 (con 1h para comer) de lunes a jueves, y 9:00 a 14:00 todos los viernes del año

Requisitos:

• IMPRESCINDIBLE: Experiencia en la venta B2B, especialmente en venta consultiva de proyectos.
• IMPRESCINDIBLE: Experiencia en el mundo del Real Estate
• IMPRESCINDIBLE: Generar cierto volumen de llamadas en frío diarias (50)
• IMPRESCINDIBLE: Conocimiento de herramientas y técnicas de prospección, CRMs como Hubspot, Apollo, etc
• Técnica de venta: Haber formado parte de equipos de ventas en una startup para una estrategia clara de aproximación al cliente
• Nivel medio-alto de inglés
• Excelentes aptitudes de comunicación y atención al cliente.
• Habilidades organizativas para el traspaso de información en los softwares y herramientas proporcionadas
• Resiliencia y apuesta por un proyecto a largo plazo con mucho potencial.

Para más información, escribir a [email protected]

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. Agile Scrum Jira SaaS DevOps QA Fintech

International firm is looking for a PM in a challenging role.

Responsibilities:

• Lead the end-to-end development of the platform, ensuring timely delivery and alignment with business goals
• Coordinate cross-functional teams including backend, frontend, QA, DevOps, design and architecture
• Manage project timelines, milestones, and deliverables using Agile methodologies
• Serve as the primary point of contact for internal stakeholders and external partners
• Oversee risk management, resource planning, and budget tracking
• Ensure compliance with business requirements and SaaS platform standards

Required Skills:

• Proven experience managing complex software projects
• Strong understanding of trade finance and credit risk
• Expertise in Jira and Confluence and agile project management methodologies
• Excellent communication, leadership and stakeholder management skills

Preferred Qualifications:

• Fintech background and/or experience with managing AI projects
• Project Management and/or Scrum certification
• Background in software engineering or systems architecture

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API TSQL SaaS Fintech Kafka Office

Ebury helps ambitious businesses unlock global growth, and we take the same approach with our people. We encourage innovation and movement, collaboration and problem-solving, and foster an environment where everyone can feel they belong, are valued, supported and empowered to succeed.

If you´re a collaborator who wants to help transform how businesses operate globally, get in touch - we´d love to discuss how Ebury can accelerate your career so you can shape the future.

Senior Data Analyst - AI Personalisation & Digital Growth

Madrid / Malaga Office - Hybrid: 4 days in the office, 1 day working from home

Why This Role Exists

Ebury has just launched a completely refreshed brand, visual identity, and re-platformed every client-facing system. Now we need to make this new identity convert. We need someone who can connect the dots between our data warehouse, our AI capabilities, and our digital channels to answer one fundamental question:

How do we turn every client touchpoint into a bespoke, high-converting experience - so each client feels like the only client?

Today, tracking critical product adoption and conversion metrics across channels requires manual SQL and reconciling inconsistent tracking tools. Tomorrow, we want a single source of truth - automated, reliable, and actionable - that not only reports on performance but actively drives personalisation across the website, app, emails, and every journey a client touches.

What You´ll Own

Digital Analytics & Conversion Intelligence
- Build and own the Unified Product Adoption & Marketing Analytics Framework - the single source of truth for client behaviour across Web, Mobile App, API, and offline channels.
- Track the full client lifecycle: from first website visit → onboarding → first transaction → expansion into new products.
- Identify conversion drop-offs by country, channel, and business line, and propose data-backed interventions.

AI-Driven Hyper-Personalisation
- Design the analytics and data foundations for hyper-personalised client experiences - leveraging the context built in our client intelligence graph to deliver bespoke interfaces, content, and product recommendations.
- Collaborate with the AI Platform team to define and measure personalisation experiments: what content, offers, and journeys should each client segment (or individual client) see?
- Work with the Growth and Marketing teams to connect personalisation signals to email campaigns, in-app nudges, and outbound sales enablement.

What You Bring

Must-Have
- 5+ years in digital analytics, growth analytics, marketing analytics, or a related data-intensive role - ideally in fintech, e-commerce, or SaaS.
- Deep expertise in client journey mapping and funnel analytics across web and mobile platforms.
- Strong SQL skills and experience working with data warehouses (BigQuery, Snowflake, or similar) - you can go from raw backend data to insight without relying on front-end event tracking alone.
- Understanding of tracking and attribution: cookies, UTM parameters, identity resolution, cross-device tracking, and the limitations of third-party tools (GA, Segment, Statsig).
- Experience with experimentation frameworks (A/B testing, multivariate testing) - you know how to design, run, and interpret experiments at scale.
- Analytical mindset with the ability to translate data into commercial recommendations.

Highly Valued
- Experience building or contributing to personalisation systems - recommendation engines, dynamic content, propensity scoring, or similar AI-driven features.
- Familiarity with ML/AI concepts relevant to personalisation: collaborative filtering, NLP for content matching, customer lifetime value modelling, churn prediction.
- Experience with marketing automation platforms (Pardot, HubSpot, Braze, or similar) and understanding of how data feeds into campaign orchestration.
- Knowledge of dbt or similar transformation frameworks for building clean, tested, documented data models.
- Exposure to event-driven architectures and real-time data pipelines (Kafka, Pub/Sub).
- Experience in a regulated financial services environment (payments, FX, banking).

What We Offer
- Competitive Salary + Performance-based discretionary bonus.
- Other Benefits: Private health insurance, flexible remuneration, and a day off on your birthday.
- Career Progression: A well-structured career path with clear opportunities for growth.
- Vibrant Culture: Join a collaborative environment in our new Madrid office where Data Engineers, Data Scientists, Analytics Engineers, and Analysts work as one.
- Continuous Learning: Personal development through certifications and specialized training.

About us

Ebury delivers sophisticated, integrated solutions - business accounts, hedging, and financing - on a single platform with a seamless workflow. Our success is built on a simple premise and singular purpose: To help businesses operate and scale globally.

Since its founding in 2009, Ebury has always been a fast-growing leader in fintech. Today, we bring together 1,800+ Eburians across nearly 70 cities and we´re always looking to add to our team.

At the heart of our offering is a proprietary platform, purpose-built to help businesses seamlessly streamline and manage global cash flow. We focus on continuous product evolution and innovation to build the infrastructure for borderless growth and help our clients scale at every stage.

The opportunities at Ebury are as diverse as our people, ranging from business development to engineering roles across our tech pillars.

We believe in inclusion. We stand against discrimination in all forms and are against the intolerance of differences that makes us a modern and successful organisation. At Ebury, you can be whoever you want to be and still feel a sense of belonging no matter your story.

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. SaaS Office

Hello!

At Factorial, we’re looking for a results-driven Partner Sales Account Executive to join our Partnerships Team and help expand our reach through impactful partnerships and co-selling opportunities.

Ready to be part of the challenge?

Partnerships is a long-term journey, and building a world-class channel sales ecosystem is our top priority for growth. Our partners, including HR and IT consultants, are crucial to our strategy, introducing Factorial’s solutions to their clients. As a Partner Sales Account Executive, you’ll drive sales success by co-selling, closing deals for and with our partners, and building solid relationships that support mutual growth.

The Role

• Close Deals Independently and with Partners: Lead the sales process, either closing deals alongside partners or directly supporting their success.


• Nurture and Strengthen Partner Relationships: Act as the main point of contact for partners in regards of sales, ensuring they feel supported and empowered to confidently represent Factorial.


• Provide Sales Expertise: Offer consultative support to partners, equipping them with knowledge, resources, and guidance for successful sales.


• Collaborate Across Teams: Work with Marketing, Product, and Customer Success to ensure partners have up-to-date information and tools for success.

Your Profile

• Experienced in SaaS Sales: Ideally, you have a background in software sales, particularly in SaaS, and understand the dynamics of B2B partnerships.


• Relationship-Oriented: You’re a natural at building trust, communication, and lasting relationships, especially important in sales partnerships.


• Resourceful and Proactive: You anticipate challenges and quickly find solutions, navigating the sales cycle efficiently.


• Goal-Driven and Self-Motivated: You thrive on achieving targets, closing deals, and driving growth through collaborative partnerships.


• Adaptable and Resilient: In a fast-paced environment, you adapt quickly to changes and are comfortable with taking the lead in various selling situations.


• Fluent in German and English: Strong communication skills in both languages to effectively support partners in the DACH region.

About us

At Factorial, we’re building the leading business management software for companies of all sizes. Our platform centralizes key workflows across HR, finance, and operations, freeing teams from manual processes so they can focus on what really matters: leading, growing, and taking care of their people.

With over 1,200 employees across 7 markets, we serve 700,000+ users and are one of Europe’s fastest-growing SaaS companies, backed by top-tier investors and proudly headquartered in Barcelona.We believe in bold goals, radical ownership, and inclusive collaboration. If you're excited to shape the future of business management technology, we’d love to meet you.

Our Values

• We own it: We take responsibility for every project. We make decisions, not excuses.


• We learn and teach: We're dedicated to learning something new every day and, above all, share it.


• We partner: Every decision is a team decision. We trust each other.


• We grow fast: We act fast. We think that the worst mistake is not learning from them.


• We believe in diverse talent: We welcome applicants from all backgrounds and strongly encourage people of diverse experiences and identities to apply.


• We believe in inclusion: We are committed to equal opportunities and actively promote workplace inclusion of people with disabilities. If you would like to learn more about our inclusive recruitment processes, you are welcome to indicate so optionally and we will share additional information with you.

Perks of being part of our team

We care about people and we also offer a lot of benefits for employees:

• High growth, multicultural and friendly environment


• Alan as private health insurance


• Healthy life with Wellhub (Gyms, pools, outdoor classes) ♀


• Save expenses with Cobee


• Language classes


• Breakfast in the office and organic fruit


• Nora discounts


• Free caffeine and theine ☕


• Pet Friendly

Wanna learn more about us? Check our website!

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. SaaS Office

Job Description

🌍 We’re Hiring: B2B Account Manager (Mission-Driven Startup)

Join a fast-growing, impact focused startup where your work directly supports global sustainability and positive change. You’ll manage and grow a portfolio of B2B partners, building long-term relationships and helping organizations turn ambition into real-world environmental impact. With lots of interest and usage of their products, you will be in an exceptional opportunity to manage current customers, help them drive as much value as possible and manage retention, upsell and cross-selling.

Your Impact

• Own and grow a portfolio of mission-aligned B2B partners
• Deepen relationships through trust, value, and results
• Expand accounts through thoughtful upselling and cross-selling
• Act as a connector between clients and internal product/operations teams
• Spot risks early and protect long-term partnerships
• Ensure smooth execution of projects through close operational follow-up
  
  

You Bring

• Fluency in English & Spanish
• B2B account management or SaaS experience
• Must have experience in a start-up environment
• A relationship-first, impact-driven mindset
• Exceptional self-driven, organisational skills and resilient attitude
• Strong communication and negotiation skills
• Comfort with digital tools, CRMs, and data
• Ownership, curiosity, and a bias for action
  
  

Why Join

• Be part of a purpose-led startup making real change
• Permanent contract with competitive salary
• Flexible hours and hybrid work
• A collaborative, ambitious, and values-driven team
• Room to grow as the company grows 🚀
  
  

Qualifications

👉 If you want your work to matter, we’d love to hear from you.

Salary

• €35,000 to €40,000 base salary a year plus bonus based on performance
• Hybrid working environment with an inspiring office atmosphere
• Ideally 4 days in the office and 1 day remotely
• International team-mates and open atmosphere

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. SaaS Office

Are you passionate about partner ecosystems, strategic collaboration, and driving measurable business growth? At Webfleet we’re looking for a European Partner Marketing Manager to strengthen our partner network, elevate our ecosystem visibility, and lead co‑marketing initiatives with key partners across Europe. If you thrive in fast-paced environments, love building relationships, are a communication strategy champion and know how to translate strategy into execution — this is your role.

What You’ll Focus On:

Technology Partners : Ecosystem Visibility & Growth

• Develop and execute a European partner marketing and communications strategy that strengthens the visibility, credibility and commercial impact of our technology partner ecosystem.
• Plan and deliver campaigns that increase ecosystem awareness, partner engagement, and attract new partners across priority markets.
• Maintain a centralized, up‑to‑date overview of technology partners and their value propositions to ensure internal alignment and external clarity.
• Own and continuously optimize the partner ecosystem presence on our website, ensuring clear positioning and easy navigation.
• Generate competitive and market insights to benchmark partner offerings and identify opportunities for differentiation and ecosystem growth.
• Support GTM for new partnerships, including PR, messaging, joint proposition development, web presence and drive pan-European co‑marketing initiatives such as events, webinars, content, and campaigns.
• Monitor partner performance, contribution to pipeline, and campaign ROI — ensuring continuous improvement and growth.
  
  
  

Sales Partners : Partner Portal Management & Communications

• Own the strategy, development, and ongoing optimization of the Partner Portal, ensuring a seamless and engaging partner experience, high-value content, strong adoption and full alignment with go-to-market strategy.
• Own and continuously evolve a structured Partner Communications strategy and framework to ensure consistent, timely, relevant, and engaging messaging, while improving clarity and reducing noise.
• Coordinate Product & Price updates, including new releases, promotions, updates, and EOL announcements, ensuring clarity and alignment across all partner types. .
• Think out of the box and develop innovative communication assets and activation plans that empower partners to increase revenue and business impact.
• Ensure all partners maintain brand consistency in their customer facing communication and support key commercial objectives
• Monitor partner performance, contribution to pipeline, and campaign ROI — ensuring continuous improvement and growth.
  
  
  

What We’re Looking For:

✔️ Bachelor's degree in Marketing, Communications, or a related field.

✔️ Proven experience in partner marketing, with excellent written and verbal communication skills.

✔️ Highly organized with advanced project planning abilities.

✔️ Exceptional interpersonal skills, able to connect with diverse individuals and organizations across different countries.

✔️ A results-oriented mindset with a keen focus on driving business outcomes.

✔️ A collaborative team player who can navigate cross-functional relationships while taking ownership and delivering results.

✔️ Proficiency in interpreting marketing performance data and effectively communicating insights.

✔️ Experience in the B2B SaaS industry and a knack for thriving in fast-paced environments.

What You Can Expect From Us:

• A fast-moving, innovative, and international environment where you’ll collaborate with colleagues across Europe.
• A culture that works hard, moves fast, and values fun, teamwork, and impact.
• A flat organization where decisions are made quickly and ideas become reality.
  
  
  

Let’s not forget the good stuff!

• Working from home up to 3 days a week;
• 500 euros gross to set up your home office;
• Home office allowance
• Change to work abroad for 40 working days per year;
• Birthday off and volunteering time off;
• Additional health and dental insurance;
• 100% employer funded pension scheme;
• Lunch or childcare vouchers;
• Unlimited Access to LinkedIn Learning;
• Access to Gofluent platform to learn new languages.
• Employee Assistance Program.
  
  
  

Who are we?

Webfleet is Bridgestone’s globally trusted fleet management solution. More than 50,000 businesses across the world use it to improve fleet efficiency, support drivers, boost safety, stay compliant and work more sustainably. For more than 25 years it has been empowering fleet managers with data-driven insights that help them optimize their operations.

Webfleet contributes towards the delivery of The Bridgestone E8 Commitment. This broad, global corporate commitment clearly defines the value Bridgestone is promising to deliver to society, customers and future generations in eight focus areas: Energy, Ecology, Efficiency, Extension, Economy, Emotion, Ease and Empowerment. These provide a compass to guide strategic priorities, decision making and actions throughout every area of the business.

More information at: webfleet.com. Follow us on X: @WebfleetNews and LinkedIn @Webfleet. For more information on Bridgestone corporation visit Bridgestone.com or the Bridgestone Newsroom.

Want to join us?

If that’s a yes, please apply and upload your CV (In English)

We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.

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. Cloud Coumputing SaaS

About Camlin
Camlin is a global technology leader that operates with the vision of bringing revolutionary products to life for a wide range of industries, including power and rail, and also has interests in a number of R&D projects in a variety of scientific sectors.
At Camlin we believe in high quality engineering and design, allowing us to develop market leading products and services. In short, we love creating value for our customers by solving difficult problems. As of now, Camlin operates in over 20 countries worldwide.🌐
About The Role
We’re hiring a senior technology leader to own our operational trust posture across live services — ensuring our platforms are reliable, secure, resilient, and cost-effective at scale.
Reporting to the CTO, you’ll establish RSO Engineering as a first-class peer to Product and Software Engineering, embedding reliability, secure operations, automation, and operational readiness as core engineering outcomes.
What You'll Own

• Reliability, resilience, recoverability & secure production operations
• SLI/SLO-driven operating model and service health transparency
• Incident management & 24/7 on-call governance
• Disaster recovery & resilience testing (RTO/RPO)
• Secure runtime operations & risk-based patching
• Automation-first practices to reduce toil and human error
• Embedded FinOps: cost visibility, optimisation & trade-off clarity
  

What You'll Lead

• High-performing SRE & Operational Security teams
• Major incident escalation & executive communication
• A culture of blameless learning, automation, and continuous improvement
• Clear, data-driven reporting on reliability, risk, and system health
  

What We Are Looking For

• Senior leadership experience in SRE, production operations, or reliability engineering (SaaS / distributed systems)
• Strong SLI/SLO expertise and incident leadership experience
• Deep operational security knowledge in cloud environments (AWS-heavy)
• Proven ability to balance speed, risk, security, and cost
• Fluent English; able to operate in a distributed international environment
  

Our Values

• We work together
• We believe in people
• We won’t accept the ‘way it has always been done’
• We listen to learn
• We’re trying to do the right thing
  

Equal Employment Opportunity Statement
Individuals seeking employment at Camlin are considered without regards to race, colour, religion, national origin, age, sex, marital states, ancestry, physical or mental disability, gender identity or sexual orientation.

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• Tipo de contratoA tiempo completo
• Publicada11 abr.

. Agile SaaS

Protime, proud member of the SD Worx group, has become a successful European provider of HR software solutions and related services for Workforce management, Time & Attendance, Access and Planning. With its solutions and expertise, Protime helps companies deal with time in a more efficient and valuable way.

'Make time valuable' is our vision, and we make it happen everyday thanks to our 560 committed employees across Europe.

This is what you see yourself doing?

As Spanish Key Account Manager, you represent Protime and develop, implement and manage the strategy to grow a new business portfolio in close collaboration with our existing Spanish colleagues. This is a challenging opportunity which requires you to develop a detailed understanding of every aspect of human resources related information systems in a Spanish context. You will report directly to the Sales Director in Spain.

How will you do this?

• You generate new sales leads and acquire new customers.
• You work in close collaboration with our Spanish colleagues and with various business partners, to transfer leads into new customers.
• You gather relevant market information and identify the strengths and weaknesses of the market to identify new business opportunities.
• You determine sales objectives, and you establish the annual account plan in collaboration with the Sales Director.
• You work in close collaboration with various internal departments (Consultancy, Marketing, ….) in order to follow the demands of the market.
• You take ownership of your role, but of course you are never alone. 
• You can always count on #camaraderie and #collaboration (two of our core values) with your team members.
  
  

This is you?

• For this challenging task we are looking for a proactive Sales Expert, curious, future and result-oriented and with excellent communication and intercultural skills.
• You have proven experience in sales, preferably in an agile environment. Any experience in the sales of SaaS solutions and/or the HRIS landscape is a plus.
• You are a hands-on entrepreneurial, strategic and commercial thinker with a ‘hunter’ profile and have highly developed analytical thinking skills.
• These words describe you: strong drive, lots of energy, enthusiastic, persistent, sharp focus on your goals, great motivation and a true relationship builder.
• You are a self-starter, able to work autonomously and willing to travel if needed.
• You have great adaptability and flexibility to changes in a fast-growing organization.
• You speak Spanish. Given the international context, we expect a good knowledge of English. 
  
  

Why would you choose Protime?

• Become part of an innovative and challenging international company where personal and professional development are key. All this within a pleasant working atmosphere with room for team building and fun.
• A people focused culture of continuous learning and coaching. You can make a huge impact and grow with the company.
• A dynamic environment: flexible working hours and working from home – everything is negotiable.
• Learning opportunities: through an individual development plan and professional training
• Career growth: whether you want to become more of an expert in your field our you want to expand your knowledge more horizontally, there is always room to grow within Protime.
• We encourage initiative, ownership and creativity in tackling challenges.
• You will never, ever come home and say you had “just another day at the office”. Innovation never stands still. Every day offers a different challenge.
• Annual base salary between €30000 and €43000 (depending on seniority) with fringe benefits.
  
  

From many places, we work as one, moving from better to best together.

SD Worx Group lives diversity in the workplace. Diversity provides inspiration and innovation in our company. We particularly welcome applications from qualified talent, regardless of origin, nationality, gender, skin colour, ethnic and social background, religion, age, disability, sexual orientation and stage of life.

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• Publicada11 abr.

. SaaS

Hey there!

We’re Fever, the world’s leading tech platform for culture and live entertainment.

Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment.

Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences.

Our results? We’ve teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right?

To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment!

Ready to be part of the experience?

Now, let’s discuss this role and what you will do to help achieve Fever’s mission.

Your Mission

We are looking for a B2B SaaS Client Success Manager to join our Business department. One of Fever's business areas provides end-to-end ticketing solutions for live events — from sports and theater to racing circuits, shows, concerts, and much more. Our technology powers the entire ticketing journey, managing everything from event setup and sales to real-time access control at the venue.

Our platform processes thousands of transactions per minute, ensuring seamless access to events worldwide. We thrive on innovation, teamwork, and quality, creating solutions that power concerts, sports, theater, and more.

You will take ownership of a portfolio of client accounts, guiding them through every stage of their journey with our ticketing platform. Beyond building strong, long-term relationships and ensuring clients gain maximum value from our platform, you will also act as their first point of contact for technical requests, onboarding, and platform troubleshooting.

This is an opportunity to blend account management, onboarding leadership, and a technical mindset. You will work closely with Sales, Product, and Tech teams to ensure a fast, effective, and proactive response at every step.

About the role:

• Be the go-to person for clients regarding platform usage, technical support, and troubleshooting
• Lead engaging product demos, clearly explaining features, sales channels, purchasing flows, and back-office configuration
• Own and manage end-to-end client onboarding, ensuring a smooth transition from sales to implementation
• Provide training and ongoing support to help clients unlock the full potential of the platform
• Manage daily client relationships, including incident resolution, configuration, and data-related needs
• Build strong relationships with clients, proactively identifying opportunities to improve their experience and drive adoption
• Collaborate closely with internal teams (Sales, Tech, Product, Design) to ensure a seamless client journey
• Share client feedback and product insights with Product teams to support continuous platform improvement
• Support on-site operations during live events when needed
• Play a key role in driving customer satisfaction and long-term success
  
  

About you:

• Experience in customer support, ideally in a SaaS environment, ticketing or event management.
• Confident troubleshooting technical issues with a hands-on mindset
• Fluent in English and Spanish
• Strong communication and presentation skills, with the ability to lead engaging, high-impact product demos.
• Tech-savvy, detail-oriented, and focused on client experience
• Comfortable working cross-functionally with internal teams
• Valid driver’s license for occasional on-site support
• Bonus: knowledge of networks, ticketing platforms, event tech
• Understanding of onboarding processes, client journeys, or B2B SaaS implementations
  
  

Your benefits & perks:

• Flexible schedule
• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Responsibility from day one and professional and personal growth
• Great work environment, international team of talented people to work with!
• 23 vacation days + your birthday off!
• Health insurance from Day 1
• English or Spanish Lessons
• Wellhub
• Flexible retribution (tax free allowance on restaurants and transport).
  
  

Apply now and become part of the our Customer Success team!

Thank you for considering joining Fever. We cannot wait to learn more about you!

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Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply!

If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.

If you want to know more about how Fever processes your personal data, click here Fever - Candidate Privacy Notice