Ofertas de empleo para SaaS

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. SaaS Fintech

We are seeking a Head of Airline Payments EMEA-APAC to join our global Airline and Hospitality Payments team, where innovation knows no borders.

Payments are no longer just the final step in travel. They shape conversion, trust, operational efficiency and the customer experience. This role will help airlines across EMEA and APAC move faster, simplify payment complexity and get more value from Sabre Travel Payments.

As Head of Airline Payments EMEA-APAC, you will lead regional commercial growth for airline payments. You will build new customer relationships, grow existing accounts and guide airlines through payment modernization with clear, practical advice. You will also connect regional customer needs with Sabre’s global product, marketing and operations teams so we can keep solving the right problems, together.

This is a senior commercial leadership role for someone who can challenge old ways of working, build trust with customers and turn opportunity into measurable growth. Let’s get going.

What You’ll Do

• Lead the EMEA-APAC airline payments sales strategy across new business, renewals, expansion and share-shift opportunities.
• Build and grow trusted relationships with airline payment, distribution, finance and commercial leaders.
• Guide customers through payment modernization, including acceptance, virtual cards, account-to-account payments, supplier enablement, fraud, chargebacks and reconciliation.
• Shape compelling value propositions, negotiate enterprise agreements and move opportunities from early engagement to commercial close.
• Partner with product, marketing, operations and regional commercial teams to connect customer needs with roadmap priorities and go-to-market plans.
  
  

What You’ll Bring

• Solid experience in strategic sales, commercial partnerships or business development, ideally in airline payments, fintech, travel technology or enterprise SaaS.
• Proven success selling payment or financial technology solutions to airlines, travel sellers or other travel ecosystem partners.
• Strong understanding of merchant services, payment acceptance, fraud management, chargebacks, reconciliation, virtual cards and account-to-account payments.
• Experience leading complex, long-cycle enterprise sales and negotiating with senior customer stakeholders across EMEA, APAC or global markets.
• Strong commercial judgment, a collaborative leadership style and the confidence to challenge legacy processes when there is a better way forward.
  
  

Benefits That Support You

• Competitive pay and performance-based bonuses
• Flexible work options
• Comprehensive healthcare coverage
• Generous paid time off and holidays
• Professional development opportunities
  
  

Location: we are open to hire this position in different countries across Europe.

We will review your application carefully against the role requirements and keep you informed as the process moves forward. Candidates who meet the minimum criteria will be contacted for next steps.

At Sabre, you’ll work with people who are ambitious for our customers and each other. You’ll collaborate with airlines, fintechs, banks, card networks and travel leaders to help solve real payment challenges across the travel ecosystem.

You’ll also play a role in helping travel payments move toward more open, order-based and customer-centered ways of working. The status quo has had its turn. Now we build what comes next.

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. Agile SaaS Office

About Centric Software

Centric Software® is a global leader, providing an innovative and AI-enabled product-concept-to-commercialization platform for retailers, brands and manufacturers of all sizes. We equip retail, fashion, luxury, footwear, outdoor, home and consumer goods brands with pioneering best-of-breed solutions to plan, design, develop, source, comply, buy, make, price, allocate, sell and replenish products. Our technology powers brands to streamline processes, drive efficiency and operate with confidence in an ever-changing market.

Our story is one of rapid growth, bold ideas and extraordinary opportunities. We’re here to challenge the status quo—and we’re looking for brilliant people who want to do the same. No matter where you are in the world, this is your chance to be part of something exceptional.

Customer Success Manager (Italian Market) - Centric Shoppingfeed

Location: Alicante, Spain (preferred hybrid model: 3 days/week in office)

Alternative: Full remote may be considered for particularly strong or specialized candidates.

Solution Focus: Shoppingfeed

Region: Southern Europe (Primary focus: Italy)

About Centric Shoppingfeed

At Centric Shoppingfeed, we help online sellers publish their product catalogs on marketplaces and digital marketing platforms across Europe and the United States.

Every day, we provide our clients with the support they need to successfully sell on marketplace platforms such as Amazon, ManoMano, Zalando, and AliExpress through our integration and optimization software. At the same time, we help them promote their products through digital advertising campaigns on channels such as Google, Facebook, Awin, and Criteo to attract high-quality traffic to their eCommerce websites.

To help customers maximize value from our platform and build long-term loyalty, we created our Customer Success team. This department operates at the intersection of Product, Support, Sales, and Marketing, helping merchants achieve their business goals while providing valuable customer insights to internal teams.

To provide dedicated support and strategic guidance to our growing customer base in Italy, we are currently looking for a Customer Success Manager (Italian Market) - Centric Shoppingfeed to join our Alicante office.

Job Responsibilities

• Provide functional and technical assistance to merchants via phone and ticketing systems in the daily use of the Centric Shoppingfeed platform.
• Ensure merchants and brands fully understand and utilize all features offered by our solution.
• Respond to customer questions and issues while maintaining a high level of customer satisfaction.
• Act as a liaison with the technical support team when merchant issues go beyond functional support.
• Build and maintain long-term customer relationships based on trust and strategic advisory.
• Serve as a trusted partner to merchants and brands in the Italian market, understanding their business objectives, market dynamics, and growth opportunities.
• Help customers optimize their revenue according to their needs, business sector, and market opportunities.
• Represent the voice of the customer internally to support the continuous improvement and development of the platform.
• Maintain a very low churn rate and identify opportunities to increase revenue within the assigned customer portfolio.
  
  

Required Skills

• Educational background in Marketing, eCommerce, Languages, Communication, Technology, or a related field is highly valued.
• Proficiency in Microsoft Office tools and the ability to quickly learn collaborative platforms such as Slack, Zendesk, Planhat, HubSpot, and similar tools.
  
  

Languages

• Italian: Fluent (required). Native or near-native proficiency strongly preferred, with a solid understanding of the Italian business and eCommerce landscape.
• Spanish: Fluent (required).
• English: Fluent (required for communication with international Centric Shoppingfeed and Centric Software teams).
  
  

Additional Languages (Nice to Have)

• Portuguese
• French
  
  

Profile

We are looking for a customer-focused professional who enjoys challenges and teamwork, with excellent interpersonal and communication skills. The ideal candidate is empathetic, curious, agile, organized, proactive, commercially minded, and capable of working autonomously.

Experience in one or more of the following areas is highly valued:

• Customer Success, Account Management, or Client Services within a SaaS environment.
• eCommerce platforms, online retail, or digital marketplaces.
• Digital marketing, product feeds, or performance marketing solutions.
• Strong knowledge of the Italian eCommerce, marketplace, and digital marketing ecosystem.
  
  

Previous experience with marketplace integrations or the Centric Shoppingfeed platform is not required, but would be considered a strong advantage.

A good sense of basic mathematical logic and an interest in the technical side of software are essential to quickly adapt to the platform.

Recruitment Process

Please apply directly through Centric's Careers page or LinkedIn job posting and include a copy of your CV along with a brief explanation of your motivation for joining Centric Shoppingfeed.

Centric Software provides equal employment opportunities to all qualified applicants without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status or genetic information.

• Flexibilidad horariaSí
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. SaaS

Are you an expert German speaker looking for an exciting Customer experience opportunity in Barcelona?

We currently evaluate individual contributor and leadership profiles as well as all seniority levels; Junior, Mid & Senior!

This Job Post is a collective application point, and it aims to find the role that best fits your skills and interests. We are always on the lookout for motivated talent to join us and grow together!

You are welcome to apply here and explain what you are looking for, and our Talent Acquisition Team will help you determine the best fit for you!

We encourage you to apply here if...

• You don’t see any specific role on our career page that fits your interests.
• You are not actively in job search so that you can be considered for future positions.
  
  

We will happily review your profile in both cases and contact you if anything may potentially match!

We’ll keep your information on file for 1 year and be in touch if we see a match in that time.

Perks of being part of our team!

• Structured Career Paths & Salary Grids; OTEs (Fix+ uncapped Variables)
• High growth, multicultural and friendly environment 🤝
• Save expenses with Cobee 💰 and get your salary in advance with Payflow 💸
• Healthy life with Gympass 🧘🏽♀️
• Alan as private health insurance 🩺
• Language classes with Yolk Academy 👩🏽🏫
• Syra discounts, Nora & Apeteat lunch❗
• Flexible schedules ⏰, pet Friendly 🐶 and no dress code!😀
  
  

About Us

At Factorial, we’re building the leading business management software for companies of all sizes. Our platform centralizes key workflows across HR, finance, and operations—freeing teams from manual processes so they can focus on what really matters: leading, growing, and taking care of their people.

With over 1,200 employees across 7 markets, we serve 700,000+ users and are one of Europe’s fastest-growing SaaS companies, backed by top-tier investors and proudly headquartered in Barcelona.

We believe in bold goals, radical ownership, and inclusive collaboration. If you're excited to shape the future of business management technology, we’d love to meet you.

Our Values

• We own it: We take responsibility for every project. We make decisions, not excuses.
• We learn and teach: We're dedicated to learning something new every day and, above all, share it.
• We partner: Every decision is a team decision. We trust each other.
• We grow fast: We act fast. We think that the worst mistake is not learning from them.
  
  

We believe in diverse talent: We welcome applicants from all backgrounds and strongly encourage people of diverse experiences and identities to apply. We believe in inclusion: We are committed to equal opportunities and actively promote workplace inclusion of people with disabilities. If you would like to learn more about our inclusive recruitment processes, you are welcome to indicate so optionally and we will share additional information with you.

Wanna learn more about us? Check our website!

We #betonpeople

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. React MySQL Python TSQL Django SaaS AWS Power BI

Webtools es una empresa especializada en medición de experiencia de cliente y de empleado.Desarrollamos encuesta.Com, una plataforma SaaS B2B para programas de CX, NPS, clima laboral, investigación y recogida de datos, y myscorebi.Com, nuestra capa de reporting sobre Power BI Embedded.Combinamos software propio con servicios profesionales para organizaciones como Real Madrid, Endesa, Parques Reunidos, Mitsubishi Electric o Fundació la Caixa.Somos un equipo pequeño y horizontal: el impacto individual es alto y la responsabilidad es real desde el principio.El eje principal será evolucionar encuesta.Com y llevar mejoras full-stack a producción.De forma complementaria trabajarás en integraciones, incidencias, automatización con IA, datos y reuniones con clientes.

No todas estas áreas ocuparán por igual tu día a día.Desarrollar y mantener funcionalidades full-stack de encuesta.Com.Diseñar integraciones con APIs, datos y sistemas de clientes.Crear y evolucionar automatizaciones y workflows con agentes de IA, MCP y skills.Diagnosticar incidencias, utilizar observabilidad y llevar cambios hasta producción con pruebas y rollback.Participar en reuniones con clientes y traducir necesidades en soluciones viables.Evolucionar una plataforma madura con pragmatismo y documentar las decisiones importantes.Al menos 4 años de experiencia profesional llevando cambios full-stack a producción.Backend sólido en Python o capacidad demostrable para incorporarte rápidamente a un stack Python/Django; dominio de SQL y bases de datos relacionales.Capacidad suficiente en frontend con Vue, React o una tecnología equivalente.Experiencia con APIs, integraciones y tratamiento seguro de datos.Soltura depurando código existente, investigando incidencias y trabajando con sistemas legacy.Uso habitual de agentes o copilotos de programación en trabajo real, con criterio para revisar, probar y cuestionar lo que generan.Fundamentos de despliegue, logs, observabilidad, seguridad y rollback.Comunicación clara, comodidad con clientes, autonomía y disciplina de documentación.Valoramos especialmente: Django, Vue, MySQL, AWS, Sentry, Bitbucket, Confluence, MCP, agentes, ETL, Snowflake, notebooks, Power BI y experiencia en SaaS B2B, CX o investigación de mercados.ENCAJARÁS BIEN SITe gusta investigar, proponer y ejecutar sin esperar instrucciones detalladas.Te mueves bien en la incertidumbre y disfrutas resolviendo problemas distintos.Quieres participar en conversaciones con clientes y explicar decisiones técnicas con claridad.Quieres asumir responsabilidad creciente y ampliar tu ámbito a medida que demuestras criterio e impacto.Prefieres trabajar exclusivamente en frontend, backend o datos.Necesitas tickets completamente definidos y supervisión continua.Utilizas la IA como generador automático de código sin revisar, probar ni cuestionar sus resultados.Evitas la interlocución con clientes o tu primera reacción ante el legacy es reescribirlo todo.Es un puesto de alta autonomía: tendrás un onboarding preparado, apoyo técnico puntual y acceso directo a dirección, pero no supervisión técnica diaria.El producto tiene más de diez años.

El trabajo consiste en entenderlo y evolucionarlo con pragmatismo.Parte de la documentación está en reorganización y el puesto cruza varias capas.Impacto individual alto y libertad para proponer y ejecutar mejoras.Acceso directo a dirección, clientes y decisiones de producto.IA aplicada al trabajo real: agentes en producción y un MCP propio, con validación y seguridad.La variedad y velocidad de un equipo pequeño dentro de una empresa consolidada.Modalidad híbrida: 3 días en nuestra oficina y 2 días en remoto.Oficina en Madrid, zona Nuevos Ministerios.Horario de lunes a jueves de 9:00 a 18:00, con descanso para comer, y viernes de 8:00 a 15:00.Jornada intensiva durante julio y agosto.El proceso consta de tres pasos:Conversación inicial sobre tu trayectoria y el puesto.Prueba práctica basada en situaciones reales: diagnóstico de una incidencia, un caso de integración y revisión crítica de código generado por IA.Una entrevista finalEscríbenos a ****** con el asunto "Full-Stack Product Engineer".

Incluye un breve resumen de un proyecto que hayas llevado a producción de principio a fin: qué problema resolvía, qué decisiones tomaste y qué harías distinto hoy.

#J-*****-Ljbffr

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Teletrabajo . SaaS

Business Development Manager

Madrid

Times Higher Education is the data provider underpinning university excellence in every continent across the world. As the company behind the world’s most influential university ranking, and with almost five decades of experience as a source of analysis and insight on higher education, we have unparalleled expertise on the trends underpinning university performance globally. Our data and benchmarking tools are used by many of the world’s most prestigious universities to help them achieve their strategic goals and our events series act as the home of higher education thought leadership around the world.

About The Role

The Business Development Manager is responsible for generating and converting new business opportunities within defined territories and target institutions. The role is focused on proactive prospecting, opportunity creation, stakeholder engagement and revenue generation from new customers and previously untapped relationships. The successful candidate will be expected to operate with a high degree of autonomy, developing a strong understanding of their market and identifying opportunities across THE's portfolio of products, data, insights, consultancy and services.

Key Responsibilities

Business Development & Prospecting

• Execute structured outbound sales activity across target institutions and defined territories.
• Proactively generate new business opportunities through phone, email, LinkedIn, events, referrals and other channels.
• Identify and engage decision-makers, influencers, and users within target institutions.
• Build and maintain a healthy pipeline of qualified new business opportunities, taking responsibility for its development, progression and conversion.
• Act on Marketing sourced leads quickly and effectively.
• Manage an assigned geographic territory, developing a strong understanding of the higher education landscape, priority institutions, market dynamics, competitive activity and key decision-makers.
• Prioritise institutions and opportunities based on commercial potential and strategic relevance.
• Take responsibility for achieving agreed revenue and new business targets within the assigned territory.
  
  

Opportunity Development & Sales

• Conduct discovery meetings and qualification calls to understand customer needs, priorities and buying processes.
• Map key stakeholders, buying committees and procurement processes within target institutions.
• Present THE's solutions in a way that is aligned to customer needs, strategic priorities and business objectives.
• Develop proposals, commercial recommendations and solutions that address identified customer requirements.
• Progress opportunities through the sales cycle, from initial prospecting and qualification through to conversion and close.
• Maintain consistent follow-up and momentum across active opportunities.
  
  

Market & Customer Engagement

• Develop a strong understanding of target institutions, their priorities and relevant market developments.
• Build long-term relationships with senior stakeholders across universities and other higher education organisations.
• Develop relationships across multiple functions and levels within priority institutions to create broader and more sustainable commercial opportunities.
• Act as a trusted commercial partner to prospective and existing customers, understanding institutional priorities and identifying relevant THE solutions.
• Represent THE at meetings, conferences, events and other external engagements.
• Work closely with Marketing on campaign follow-up, lead generation and conversion activities.
  
  

CRM & Sales Operations

• Maintain accurate and up-to-date stakeholder, account and opportunity information within CRM.
• Ensure sales activity, pipeline progression and forecasting information are recorded accurately and consistently.
• Monitor pipeline performance and proactively identify gaps against new business targets.
  
  

Success Measures

Performance Will Be Measured Against

• New business revenue
• New opportunities created
• Pipeline coverage and quality
• Opportunity-to-customer conversion rate
• Prospecting activity and engagement
• Number and quality of new stakeholder relationships established
• New customer acquisition
• Sales cycle progression and conversion
  
  

Attributes

• Proven experience in business development, new business sales or B2B sales.
• Experience in Data or SaaS sales is desirable.
• Strong proactive prospecting and lead-generation capability.
• Demonstrated ability to create opportunities rather than relying primarily on inbound leads or existing relationships.
• Strong discovery, qualification and consultative selling skills.
• Ability to engage confidently with multiple and senior stakeholders within complex organisations.
• Proactive and self-motivated, with the ability to take initiative, manage competing priorities and work effectively across an assigned territory.
• Strong communication, presentation and influencing skills.
• Good understanding of CRM, pipeline management and sales forecasting.
• Commercial curiosity and the ability to understand customer needs and translate them into relevant solutions. Knowledge and understanding of the global higher education sector including government policies is desirable
• Excellent verbal and written communication skills in English and Spanish
• Language skills in another European language (e.g. Romanian) are highly desirable.
• Experience working in a cross-cultural setting or working with international clients is desirable.
• The right to work in Spain
  
  

You do You

You do You. With colleagues located around the world, we know that our individuality and diversity of experiences are our greatest strengths. That’s why we want THE to be a place where you are welcome to be who you want to be at work; where you can share whatever part of your life or self-identity you want, without obligation or facing discrimination; and where all abilities and perspectives are recognised and accommodated.

Empowering higher education by combining data and expertise within a global platform, Times Higher Education helps universities deliver transformative impact for people, places and the planet.

We connect the world’s higher education community, facilitate the flow of ideas and talent, and help academics and students fulfil their potential. We are proud to support universities, and believe that together we will build a better, more sustainable future.  

© 2026 THE - Times Higher Education. All rights reserved.

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. React Javascript .Net C# MongoDB Python Azure NoSQL Cloud Coumputing Kubernetes TypeScript SaaS DevOps Redux

Department: Development - Software Development

Location: Spain

Description

Location - Valencia, Spain

Why Confluence?

At Confluence, we’ve always been driven by a commitment to innovation, precision, and partnership in the investment data space. Our global footprint now spans multiple countries, giving our employees the opportunity to get exposure to other countries and cultures. And it stands to reason that none of this would have been possible without the hundreds of hard-working employees who work at Confluence.

More about the role & team

We're looking for a Lead Software Engineer to join our Omnia Platform team, a global engineering group building a modern, multi-tenant SaaS solution used by institutional clients worldwide.

This is a hands-on technical leadership role where you'll own complex engineering challenges, influence architectural decisions, and help shape the future of a strategic platform that's central to our business. You'll join a collaborative team spanning Spain, the US, and Vietnam, working alongside talented engineers across multiple disciplines and time zones.
What You'll Be Doing

As a Lead Software Engineer, you'll play a key role in designing, developing, and evolving the Omnia platform.
You will:

• Design and build scalable backend services and APIs using C# and .NET.
• Work with MongoDB Atlas, optimising data models and application performance.
• Drive the reliability, deployment, and scalability of cloud-native services running on Azure and Kubernetes.
• Develop data processing and calculation workflows using Python and modern dataframe technologies.
• Contribute across the full stack, building user-facing functionality with React, TypeScript, and Redux.
• Champion best practices in software quality, testing, code reviews, and maintainability.
• Collaborate closely with Product, Architecture, and Engineering teams to shape solutions that deliver real client value.
• Mentor engineers, raise technical standards, and help foster a culture of continuous improvement.
• Leverage AI-assisted development tools to accelerate delivery and enhance engineering effectiveness.

Why Join Confluence?

Work on a Strategic Platform

Omnia is a key regulatory reporting SaaS platform supporting institutional clients globally. You'll help drive its continued evolution and modernisation.
Solve Complex Engineering Challenges

From distributed cloud architecture and large-scale data processing to performance optimisation and platform reliability, you'll tackle impactful technical problems every day.
Influence the Future

This role offers significant ownership and visibility, with the opportunity to guide technical direction and potentially grow into a broader development leadership position over time.
Collaborate Globally

Join a highly skilled international team and work with colleagues across Spain, Vietnam, the US, and Europe.

What skills and experience do I need to succeed?

Essential Experience

• Significant software engineering experience with deep expertise in C# and .NET.
• Strong backend development experience within enterprise SaaS environments.
• Experience with MongoDB or comparable NoSQL technologies.
• Hands-on experience with cloud platforms, containerised applications, and Kubernetes.
• Experience building and operating multi-tenant software applications.
• Strong understanding of software architecture, scalability, and system design.
• Excellent problem-solving skills and ability to work independently on complex technical challenges.

Desirable Experience

• Azure Kubernetes Service (AKS).
• Python and data-processing workflows.
• React, JavaScript, TypeScript, and Redux.
• Technical leadership, mentoring, or people leadership exposure.
• DevOps and CI/CD practices.
• Experience using AI-assisted software development tools such as Claude, Cursor, or similar.
  
  

What do we offer?

Confluence offers generous benefit packages for team members. As a growing, global organization, we are always looking for ways to ensure that our employees can access benefits that matter to them and their families. This includes:

🕚 Generous Time Off packages including additional half days with each public holiday in your location.
🌎 Global Career Development opportunities
🎊 Social Events
💵 Referral Bonus scheme - Upto $3,000 per successful referral
🚀 Plus many more!

More about the Location
We offer flexible working options for all employees.

This role is based in Valencia, Spain, where you'll join our existing engineering team. We operate a hybrid working model and value regular in-person collaboration, while also supporting effective distributed working across our global team. Flexibility and strong asynchronous communication skills are important due to the international nature of the team.



Values
We look for people who align with our 4 values.

Integrity
Face reality with honesty, courage and accountability
Imagination
Deal creatively with challenges and envision what the world could be
Discipline
Build good habits into reflexes which become a part of our life
Service
Committed to the success of others

AI Friendly Interview Process
We recognise that AI tools are becoming a standard part of how many people work. Candidates are welcome to use AI throughout our interview process.

If you choose to use AI during an interview or assessment, we may ask you to share your screen so that we can better understand your thinking, decision making and approach to using the technology.

Our aim is to assess your skills, experience, judgement and problem solving abilities, including how you make use of modern tools in a professional setting.

Pre-Employment Screening Disclaimer
As part of our recruitment process, we carry out identity checks on all candidates. Offers of employment are conditional upon the completion of satisfactory background checks prior to the commencement of work. These checks may include verification of identity, right to work in the UK, employment history, and other relevant pre-employment screening.


Please note that additional checks may be required depending on the nature of the role and the jurisdiction in which the role is based or operates. These may include, but are not limited to, criminal record checks or financial background checks where applicable.

If you would like to find out more about a Career at Confluence, please apply today.

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. React Python REST SaaS DevOps Office

💻 Job Title: Forward Deployed Engineer (FDE) x3

💰 Salary: ideally up to €90k (flex for strong candidates)

+ up to 35% bonus (~20% standard, rest based on performance)

📈 + generous early-stage equity

📍 Location: Madrid or Barcelona (1-2 office days/week)

🚀 Company: autonomous AI agents for enterprise clients

👥 Team: ~30

💸 Funding: ~$25m (Series A)

About the company

This rapidly scaling start-up is building an AI-native platform that lets enterprise clients run high-volume operations through autonomous, conversational agents — voice, chat and messaging, deployed across dozens of countries in over 60 languages, for some of the largest employers in the world.

The company's core technical challenge is multi-agent orchestration that stays rock-solid at scale — reliable, secure and observable whether it's deployed for a healthcare provider in the US or a retailer in Latin America.

Founded by an experienced team with two prior successful exits, backed by a top-tier European VC, and already trusted by household-name enterprise customers.

About the role

You'll be the technical bridge between the company and enterprise customers in your market — understanding their workflows, configuring and extending the AI systems to fit, and staying accountable for real production outcomes, not just a go-live.

This is a heavily hands-on role: most of your time is spent building and deploying (~70%), with the client-facing side being ~30%. You'll turn what you learn in the field into reusable modules and playbooks that speed up every deployment after yours.

✅ Must have requirements:

• Professional fluency in English (plus Spanish, Italian and/or German)
• Direct customer-facing experience (FDE, field engineering, consulting or solutions roles)
• Strong foundation in Python, FastAPI
• Experience with LLMs & Agentic AI in production
• Comfortable moving between high-level problem definition and hands-on debugging
• Startup pace and mentality - high energy, ownership, proactiveness, hunger to innovate and succeed, comfortable operating with ambiguity

👍 Bonus points for:

• Full-cycle ownership: discovery → architecture → build → deploy → iterate on real production systems
• Experience with AI Voice Agents / Conversational AI
• Full-Stack & DevOps experience: React preferred; CI/CD; AWS/GCP/Azure
• Additional fluency in French or Portuguese
• FDE/Solution engineering experience specifically on agentic AI / LLM-based products, not just traditional SaaS

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Teletrabajo . REST SaaS Fintech

¿Buscas un entorno profesional estimulante basado en la autonomía y la confianza?

Pennylane te ofrece la oportunidad de crecer dentro de una empresa en plena expansión.

Aquí, tu experiencia contribuirá directamente a ayudar a los emprendedores a recuperar el control de sus finanzas. Descubre un lugar donde tus competencias serán valoradas y donde podrás dar forma al futuro de la gestión financiera.

Nuestra visión

Nuestra ambición es convertirnos en el software de gestión financiera preferido de las pymes europeas.

Ayudamos a los emprendedores a liberarse de las tareas que consumen tiempo relacionadas con la contabilidad y las finanzas, al mismo tiempo que les proporcionamos acceso a información financiera clave para ayudarles a tomar las mejores decisiones para su empresa.

Al mismo tiempo, apoyamos a los despachos de contabilidad, permitiéndoles dedicar menos tiempo a tareas redundantes y repetitivas, y más tiempo al asesoramiento y acompañamiento de sus clientes.

Acerca de Pennylane

Pennylane es una de las FinTech de mayor crecimiento en Francia, y pronto tiene la ambición de abordar el mercado europeo.

En 5 años de existencia, hemos logrado:

💻 Posicionarnos en el mercado como un editor de soluciones de contabilidad y gestión financiera innovadoras

💰 Recaudar un total de 400 millones de euros de inversores de renombre, entre ellos Sequoia, el fondo referente de Silicon Valley, conocido por haber apoyado a Google, Facebook, Airbnb, Stripe, PayPal y muchos otros en sus inicios

👨👩👧👦 Pasar de 7 cofundadores a un equipo de màs de 1.000 colaboradores, con una nota media de 4,5/5 en Glassdoor y un 87% de evaluadores en Glassdoor que recomendarían PL a sus allegados

🌍 Construir un equipo internacional formado por colaboradores de 25 países diferentes, con una cultura del teletrabajo muy flexible

🤝 Ganarnos la confianza de miles de usuarios y obtener excelentes valoraciones

🚀 ¡Más de 1.300.000 microempresas/pymes y más de 7.000 despachos de contabilidad ya utilizan Pennylane en Francia!

Contexto del rol

Pennylane lanza su actividad en España con una estrategia PYMES-first centrada en Verifactu, aprovechando la ventana regulatoria de 2027, manteniendo a largo plazo la ambición de construir una plataforma completa de producción contable. Este rol forma parte del equipo inicial de lanzamiento en España y será clave para ofrecer una experiencia excelente a medida que escalamos la adopción entre pymes hispanohablantes y prescriptores (incluidas asesorías/gestorías). La persona contribuirá a construir las bases del soporte local en coordinación con los equipos de HQ.

Responsabilidades principales

Gestionar tickets de soporte en español por chat y teléfono, garantizando respuestas claras, rápidas y eficaces, y contribuyendo a la definición de SLAs y a su mejora continua.

Investigar incidencias de uso del producto, identificar causas raíz y coordinar escalados con equipos de HQ (Producto/Ingeniería) cuando sea necesario.

Impartir sesiones de onboarding y formación (inicialmente sesiones “one-to-many”) para acelerar la adopción del producto y reducir preguntas recurrentes.

Crear y mantener una base de conocimiento en español (artículos, FAQs, macros internas), en colaboración con HQ, para mejorar el autoservicio y reducir volumen de tickets.

Mantener un feedback loop sólido hacia producto: sintetizar patrones, compartir insights accionables y proponer mejoras para la experiencia de cliente.

Ayudar a definir y documentar procesos de soporte en España (priorización, workflows, estándares de calidad, prácticas de herramientas), con mentalidad de escalado.

Contribuir a la estrategia de crecimiento del soporte en España, con posible evolución a un rol de primer/a team lead / manager para perfiles con interés en liderazgo.

Perfil buscado

• 3–5+ años de experiencia en soporte al cliente en fintech B2B (o SaaS similar), con alta autonomía.
• Familiaridad con procesos contables y/o experiencia con asesorías/gestorías.
• Español fluido (nivel nativo ideal) e inglés profesional sólido para colaborar con HQ y documentar.
• Enfoque estructurado de troubleshooting: capaz de investigar, priorizar hipótesis y comunicar avances con claridad.
• Comodidad con soporte por chat y teléfono, equilibrando velocidad, calidad y empatía.
• Excelentes habilidades de comunicación escrita: capaz de redactar contenido de soporte claro y orientado al usuario.
• Capacidad para facilitar formaciones/onboardings (webinars, sesiones grupales) y explicar temas complejos de forma sencilla.
• Mentalidad de producto: curiosidad por entender el “por qué” y proactividad para mejorar la experiencia.
• Capacidad de trabajar en un contexto de lanzamiento con ambigüedad y de construir procesos de forma pragmática.
  
  

Proceso de selección

• Entrevista con un/a reclutador/a
• Caso práctico
• Entrevista con los Hiring Managers
• Team fit:
• Última ronda
  
  

🎁 Lo que podemos ofrecerte:

🌴 Tendrás 25 días de vacaciones remuneradas por Pennylane, además de 5 días de Rest & Relax adicionales ofrecidos por la empresa.

💰 Retribución flexible: podrás acceder a beneficios con ventajas fiscales para comida, transporte, cuidado infantil y formación profesional a través de Alan Flex.

🩺 Seguro médico: contarás con el seguro de salud de Alan, cuyo plan estándar está íntegramente financiado por Pennylane.

📈 Recibirás stock options de Pennylane, para que puedas participar en el éxito de la empresa que estás ayudando a construir.

🏡 Dispondrás de un presupuesto para convertir tu hogar en un espacio de trabajo más cómodo, además de una ayuda mensual para trabajar desde un espacio de coworking cuando lo desees.

💻 Recibirás equipamiento Apple de última generación.

🏢 En función del equipo y de los requisitos del puesto, podrás trabajar en remoto desde tu país de residencia, siempre que esté situado en Europa y dentro de una diferencia horaria máxima de dos horas con respecto a la zona horaria CET.

🎉 Nos comprometemos a reunirnos regularmente en eventos de empresa, como los Tech Days, que permiten a los Pennylaners que trabajan en remoto encontrarse cada tres meses, o nuestro seminario anual. Estos encuentros crean importantes momentos de cohesión para todo el equipo.

Para prosperar en Pennylane, necesitarás:

• Hablar inglés (el nivel se evalúa y valora en función del departamento al que te postules)
• Disfrutar trabajando en un entorno en constante cambio
• Hacer de la colaboración una prioridad dentro de tu equipo o con otras partes interesadas
• Tener la perspectiva suficiente para priorizar las acciones de mayor impacto en el negocio dentro de tu actividad diaria
  
  

Sabemos que algunas personas son menos propensas a postularse si consideran que no cumplen todos los criterios.

Si tienes dudas, te animamos a postularte de todas formas: ¡quién sabe, podría ser el inicio de una colaboración significativa y duradera!

Información importante para los candidatos y candidatas

Los intentos de fraude en el reclutamiento están en aumento. Les invitamos a mantenerse vigilantes durante sus intercambios.

Candidatura únicamente a través de nuestros canales oficiales: postúlate exclusivamente a través de nuestras ofertas publicadas en nuestros medios oficiales (sitio de carreras, páginas oficiales de socios).

Verifique sistemáticamente la dirección de correo electrónico del remitente: nuestras comunicaciones se envían desde direcciones profesionales con los dominios @pennylane.com o @pennylane-partners.com.

Nunca le pediremos ningún pago ni información financiera (datos bancarios, pago por una entrevista, compra de equipos, etc.) en el marco del reclutamiento.

Si se le hace tal solicitud, se trata de un fraude. Le invitamos a no responder y a comunicárnoslo de inmediato.

Fomentando la diversidad, la equidad y la inclusión en todas sus formas, Pennylane ofrece un entorno de trabajo inclusivo, benevolente y propicio para el desarrollo personal, tanto en nuestras oficinas como en remoto. Nos comprometemos a brindar las mismas oportunidades a todos nuestros candidatos, independientemente de su origen social y étnico, género, religión, orientación sexual o discapacidad.

🇫🇷 Données personnelles

Pennylane traite vos données pour gérer votre candidature et évaluer votre adéquation au poste. Si votre candidature n’aboutit pas, vos données peuvent être conservées 2 ans à compter de notre dernier échange ou de la clôture du recrutement afin de constituer & gérer un vivier de candidats. Vous pouvez vous opposer à tout moment et demander la suppression de vos données en écrivant à : [email protected].

Notre data policy

🇬🇧 Personal Data

Pennylane processes your data to manage your application and assess your suitability for the position. If your application is unsuccessful, your data may be retained for 2 years from our last exchange or the closing of the recruitment process, in order to build and manage a candidate pool. You may object at any time and request the deletion of your data by writing to [email protected]. Learn more

🇩🇪 Personenbezogene Daten

Pennylane verarbeitet Ihre Daten, um Ihre Bewerbung zu bearbeiten und Ihre Eignung für die Stelle zu beurteilen. Sollte Ihre Bewerbung nicht erfolgreich sein, können Ihre Daten bis zu 2 Jahre ab unserem letzten Austausch oder dem Abschluss des Rekrutierungsverfahrens gespeichert werden, um einen Kandidatenpool aufzubauen und zu verwalten. Sie können jederzeit Widerspruch einlegen und die Löschung Ihrer Daten beantragen, indem Sie an [email protected] schreiben. Mehr erfahren

🇪🇸 Datos personales

Pennylane trata sus datos para gestionar su candidatura y evaluar su idoneidad para el puesto. En caso de que su candidatura no sea seleccionada, sus datos podrán conservarse hasta 2 años a partir de nuestro último contacto o de la finalización del proceso de selección, con el fin de constituir y gestionar una reserva de candidatos. Puede oponerse en cualquier momento y solicitar la eliminación de sus datos escribiendo a [email protected]. Más información

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• PublicadaNueva

. Android SaaS iOS

Scopely is seeking a highly motivated Client Engineer to join our Playgami team in Barcelona on a hybrid basis!

At Scopely, we care deeply about what we do and want to encourage play every day - whether in our work environments alongside our talented colleagues or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing, and innovating the mobile games industry, connecting millions of people worldwide daily.

Playgami is building the best SaaS gaming platform ever! The team strives to build the world’s best products for game production, operation, and insights. Powering many award-winning, loved-by-millions franchise games over mobile, web, and PC.

What You’ll Do

We are looking for a Client Engineer to work closely with our game teams to improve advertising technology and monetization. This role focuses on integrating and evolving the Playgami Ads SDK across multiple games while helping studios maximize advertising performance and player experience.

• Partner closely with game teams to integrate and optimize the Playgami Ads SDK in mobile games
• Design, develop, and maintain client-side advertising technology used across Scopely's game portfolio
• Help improve ad monetization by identifying technical opportunities and best practices
• Collaborate with product managers, backend engineers, and game developers to deliver new advertising capabilities
• Troubleshoot integration issues and support game teams throughout the integration lifecycle
• Contribute to the evolution of Playgami's Ads technology, driving improvements in performance, reliability, and developer experience
• Share technical knowledge and establish best practices across multiple game teams
  
  

What We're Looking For

• Strong experience developing mobile applications or SDKs using Unity, Android (Java/Kotlin), iOS (Swift/Objective-C)
• Experience integrating or working with third-party SDKs and mobile frameworks
• Strong software engineering fundamentals, including object-oriented design and debugging complex systems
• Excellent problem-solving skills and the ability to work across multiple codebases and teams
• Strong communication skills and experience collaborating with cross-functional stakeholders
• A customer-oriented mindset with a passion for helping engineering teams succeed
• Interest in mobile performance, user experience, and software quality
• Excellent written and verbal English communication skills
  
  

Nice to Have

• Experience with mobile advertising technologies such as Google Mobile Ads, AppLovin MAX, Unity Ads, ironSource, or similar platforms
• Experience optimizing ad monetization, mediation, bidding, or waterfall configurations
• Familiarity with mobile game development and live operations
• Experience building reusable SDKs or platform components
• Knowledge of analytics, A/B testing, and experimentation platforms
• Knowledge of backend technologies
• Experience working with large-scale mobile applications used by millions of players
  
  

At Scopely, we create games for everyone, and want to ensure that the people behind our games reflect that! We are committed to creating a diverse, supportive work environment where everyone is treated with respect. We are committed to providing equal employment opportunities and welcome individuals from all backgrounds to join us and embrace the adventure!

About Scopely

Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play.

Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come.

Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play.

Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit: https://www.scopely.com/.

Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official website and verify that all Talent Partner communications come from an email address ending in @scopely.com.

Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact [email protected]. Our job applicant privacy policies are available here: California Privacy Notice and EEA/UK Privacy Notice.

Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.