Ofertas de empleo en Factorial

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• PublicadaNueva

. Jira QA

Welcome to DKB Code Factory….

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} } ;

{ { … a_place_to_stay_curious:

Join DKB Code Factory as the Product Manager — Cards and own the product roadmap and backlog that shape credit card experiences for DKB customers. You will translate strategic goals into prioritized, measurable delivery across web and mobile, drive cross-functional execution, and continuously improve adoption, usability and business outcomes for a newly established product domain. This role offers high ownership, close collaboration with Design and Engineering, and the chance to build a strategic customer-facing product area.

} } ;

{ your_responsibilities: [

• Own and continuously evolve the Product Roadmap and Product Backlog for Credit Cards, ensuring priorities, dependencies and milestones are transparent to stakeholders.
• Lead discovery activities (user interviews, usability testing, prototyping) and convert validated insights into implementation-ready epics and user stories with clear acceptance criteria.
• Drive the delivery of customer-facing web and mobile features: coordinate with Design, Engineering and QA to ensure accessible, high-quality releases and measurable adoption.
• Define, instrument and monitor product KPIs and run post-launch experiments to increase activation, adoption and customer satisfaction.
• Establish and maintain backlog refinement cadence, definition-of-ready, and release planning practices to improve sprint predictability and reduce rework.
• Implement roadmap governance and continuous discovery practices to scale the Cards product area from early delivery to operational maturity.
  
  

] } ;

{ following_qualifications_would_be_in_line_with_our_desired_profile_for_this_position: [

• Proven product management experience owning roadmaps and backlogs for consumer-facing digital products (Product Owner / Product Manager).
• Strong discovery skills: conducting customer interviews, usability testing, hypothesis validation and converting research into delivery-ready work.
• Data-informed: experience defining KPIs, instrumenting analytics, and iterating based on quantitative and qualitative insights.
• Practical experience with Agile/Scrum (backlog refinement, sprint planning, release readiness) and tools such as Jira, Confluence, Miro, and Figma.
• Comfortable with product analytics and mobile analytics platforms and user story mapping practices.
• Fluent English (required); Spanish preferred
• You're passionate about your work, but also know how to enjoy your free time!
  
  

Nice‑to‑have

• Experience in Payments, Cards, or Financial Services.
• Familiarity with accessibility best practices for web and mobile.
• Hands-on experience applying AI tools responsibly to improve product workflows and documentation.
• German language skills (advantageous for cross-site collaboration).
  
  

] } ;

Got the feeling not to match every single requirement? Don’t worry! We encourage you to apply anyways, even if your qualifications do not align perfectly. You might still be just the right candidate for us!

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From Morning Daily to Afterwork Drink, team spirit is essential to us. The heart of our togetherness is that we truly are connected with each other: We not only share fun & laughter, but also honest opinions - because that's how we grow: We exchange ideas, give support in our personal development, and celebrate success together! Besides our great community, we also offer numerous other benefits...

} } ;

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada16 oct.

. Office

Hello! 👋

At Factorial we're looking for a new Partner Account Manager (Business Development) for the Italian Market to help us support and scale our Partner Services team to the next level. As part of the team in charge of owning the post-sales relationship with our most strategic partners, you'll focus on managing key strategic partner accounts, establishing and deepening long-term partnerships, and building processes that make them scale.

Ready to be part of the challenge? 🚀

About The Team 👥

Our Partners team opens doors to new markets by building meaningful partnerships that help us grow together. If you thrive on collaboration and love creating win-win relationships, we’d love to have you on board.

The Role 📜

As the primary post-sales reference for strategic partners (large resellers, vendors, and tech players), you work on two levels: building structured partner governance and directly driving account retention and growth. Since this is a new role, you will design foundational playbooks and coordinate internal teams to help these high-impact partnerships scale.

What You'll Do 📝

• Own account health and growth: Drives retention, contract renewals, and commercial expansion across all strategic partner accounts.
• Build strategic partner relationships: Establishes and deepens long-term partnerships from executive alignment down to daily collaboration.
• Lead post-sales operations: Acts as the main point of contact for onboarding, feature adoption, escalations, and account renewals.
• Orchestrate internal teams: Coordinates cross-functionally with Sales, Customer Success, Product, and Finance to ensure a seamless partner experience.
• Design scalable processes: Creates foundational governance models, playbooks, and rituals to help strategic partnerships scale effectively.
  
  

What are we looking for? 🎯

• Manages strategic partner portfolios: Holds full accountability for account health, NDR, churn reduction, and client expansion across key partners.
• Runs joint business planning: Conducts strategic sessions with partners to set targets, design commercial campaigns, and drive actionable commitments.
• Drives proactive contract negotiations: Leads negotiations for plan upgrades, yearly renewals, and discount expirations proactively across partner portfolios.
• Identifies expansion opportunities: Spots upsell and cross-sell potential within client bases and coaches partners to execute on them.
• Builds scalable enablement tools: Creates reusable templates, playbooks, and frameworks that enhance the partner and client experience at scale.
• Orchestrates cross-functional resources: Coordinates internally with Sales, Product, Marketing, and Partner Development to support strategic partner needs.
• Demonstrates account management expertise: Brings strong experience in post-sales account management, customer success, or partner development roles.
  
  

Factorial bets for potential and growth. We currently evaluate all seniority levels, as we believe diversity and collaboration are the key for rocking the world! If you seek a place to demonstrate ownership of your own success, but you don't meet every point of this Job Description, please, apply anyway!

Perks of being part of Factorial 😎

• Competitive ESOP plan 📈
• High growth, multicultural and friendly environment 🤝
• Healthy life with Wellhub (Gyms, pools, outdoor classes) 🕺🏻
• Alan as private health insurance 🩺
• Save expenses with Cobee💰
• Language classes 👩🏻🏫
• Breakfast in the office and organic fruit 🍏
• Food discounts with Nora 🍱
• Pet Friendly 🐕
• Much more that we'll spill during the interview process
  
  

About Factorial 🚀

Founded in Barcelona in 2016, we now have +1,700 employees serving more than 16,000 companies across 112 countries.

Factorial started with a simple idea: companies were spending too much time managing processes and not enough time doing the work they were hired to do: their best work.

But as companies grow, work gets more disconnected. More people, more tools, more information, and more time spent connecting the dots. Generic AI can answer questions, but it doesn’t know your company. Every time, you have to give it the context.

Factorial is different. Because it’s inside the company, it already knows how it works, including its people, processes, policies, and data. So you can ask it to do real work, from screening candidates and managing expenses to answering questions and creating reports.

AI isn’t the goal. Giving people back their time is.

Factorial is the AI for Business that knows companies, connects how work happens across the business, and turns that context into action.

When work changes, so do we.

We believe in diverse talent: we welcome applicants from all backgrounds and strongly encourage people of diverse experiences and identities to apply.

We believe in inclusion: we are committed to equal opportunities and actively promote workplace inclusion of people with disabilities. If you would like to learn more about our inclusive recruitment processes, you are welcome to indicate so optionally and we will share additional information with you.

Our values 🫀

• We own it: We take responsibility for every project. We make decisions, not excuses.
• We learn and teach: We're dedicated to learning something new every day and, above all, share it.
• We partner: Every decision is a team decision. We trust each other.
• We grow fast: We act fast. We think that the worst mistake is not learning from them.
  
  

Want to learn more about us? Check our website!