Inside Client Partner - DACH territory

Location: Barcelona

About Infor

Infor delivers end-to-end ERP and strategic edge applications that are integrated and delivered in a multi-tenant cloud. We believe that customers need industry-specific solutions and that one size does not fit all.

We are proud to serve more than 68,000 companies worldwide. Infor is a standalone subsidiary of Koch Industries, Inc., which has annual revenues of over $110 billion.

For more information visit www.infor.com

Position Summary

As an Inside Sales Client Partner for Consulting Services, you will be managing the sales process between Infor Consulting Services and our existing customers. This will be done over the phone and web. Your Opportunity To support the aggressive growth of our European Infor Consulting Services (ICS) Sales team we are searching for hungry and ambitious Sales people who wish to make their mark in IT Sales.

If you are a strategic thinker and an excellent communicator and you like to work in teams, we would like to train you to understand and position Infor Services offerings and to manage customer relationships that require both individual leadership as well as collaboration across departments. You will be part of a team, based in the vibrant center of Barcelona, Spain. The territory that you will cover will be the CEE Region (Central&Eastern Europe).

This is a high impact, individual quota-carrying position that allows you to take total ownership of your success. Your focus will be in managing and forecasting complete sales cycles with existing Infor customers, building relationships over the phone and web that will extend our footprint within our customer base. To support you in your achievements, we will be regularly running campaigns, provide you with Sales skills coaching, and supply you with Marketing leads.

You will be building detailed offers that help address our customers’ business needs. This requires a sharp mind, a good eye for detail and extensive interaction with Internal Departments to make sure all planned work is documented correctly and follows internal procedures. Combined, the above activities will provide a solid foundation for a successful career path in Technology sales.

Path to success:

• Learn Infor portfolio and Services offerings at a high level
• Learn the internal tools, necessary to handle the day-to-day job requirements
• Build relationships with Field Sales, Inside Sales, Operations, and Legal stakeholders
• Manage and forecast own pipeline – engage with customers
• Build on your product/ industry knowledge
• Work with a mentor to set goals for your career development, e.g. Sr. Inside Sales, Field Sales

Key Areas of Responsibility

• Demonstrate a solid approach to the sales process with creativity and vision
• Responsible for applying and enhancing sales and product knowledge skills through ongoing training while continuing to develop knowledge of specific industries
• Build on customer relationships, gaining commitment and ensuring that all customer requirements are identified and met
• Develop and execute a Sales Strategy to drive the identified opportunities to closure so that individual targets are met or exceeded.
• Provide small engagement orders to support ad hoc demand and to work with the resourcing team to schedule and deliver appropriate resources
• Comply with all company processes and tools used to record and track opportunities and orders and report progress.
• Manage opportunities for new business and installed base in line with Infor’s standard documentation and procedures.
• Run promotions & Campaigns to build sustainable Pipeline for the business unit

Desired Skills & Experience

• Native/bilingual level of German, business level of English.
• Knowledge of the DACH market is a strong plus
• Bachelor’s Degree or similar required, Technical discipline preferred
• Services and/or Sales Background Experience in the Technology Arena preferred
• Excellent communication, organizational and planning skills
• MS-Office suite and various other software applications used as required
• Customer-oriented approach
• Strong teaming skills and demonstration of proactive leadership
• Ability to develop senior level business relationships
• Comply with all company processes and tools used to record and track opportunities and orders and report progress

What we can offer you:

• Competitive compensation
• Career advancement
• Private Medical insurance
• Life Insurance
• Social Security
• Ticket Restaurant

Our Values

 

Our Guiding Principles set the standard for how we work with one another. They define who we are as an organization and guide everything we do. By applying the same shared values that unleash prosperity in free societies—such as value creation, integrity, responsibility, free speech, and toleration—we encourage one another to take initiative and to challenge the status quo.

 

We have a relentless commitment to a culture based on a business philosophy called Market Based Management® (MBM®). Informed by the principles that allow a free and open society to flourish, MBM® prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees. 

At Infor we value your privacy that’s why we created a policy that you can read here.

The information above is not complete and may change once joining Infor in future but this is a guide of the overall role. 

Please find further information here: http://www.infor.com/

 

If you recognize yourself in this description and are interested in joining us to build the future of our company, please apply and send your CV to: [email protected]

Due to the high volume of applications we receive, if you do not hear back from us in 2 weeks’ time, please consider your submission declined.

Digital Marketing Specialist

Search Engine Optimisation (SEO) / Content Management System (CMS)

Location: Barcelona (Remote office)

About Infor

Infor delivers end-to-end ERP and strategic edge applications that are integrated and delivered in a multi-tenant cloud. We believe that customers need industry-specific solutions and that one size does not fit all.

We are proud to serve more than 68,000 companies worldwide. Infor is a standalone subsidiary of Koch Industries, Inc., which has annual revenues of over $110 billion.

For more information visit www.infor.com

Position Summary

The Digital Marketing Specialist role is responsible for taking ownership of Infor’s marketing websites: manage their content in an enterprise CMS, monitor their health and performance, guide regional marketing teams on how to get the most from their website, report website analytics and insights, and grow organic search traffic.

Key Responsibilities

• Manage and perform regular website management responsibilities including content management, SEO, user experience, and communicating with regional marketers about their respective websites.
• Maintain and monitor keyword lists, web health, performance and KPI reports and dashboards
• Manage and maintain regional websites within an enterprise CMS (SiteCore) and/or MRM ticketing system
• Take ownership of regional website quality and content with duties including content audits and reports, testing, and brand compliance
• Provide recommendations and execute strategies for keyword opportunities
• Grow regional organic traffic through SEO tactics: trouble shoot technical SEO issues, keyword research, update page titles and meta information.
• Provide oversight, manage, and be able to generate weekly and monthly reporting for all major metrics, goals tracking, and content inventory.
• Keep pace with search engine industry trends and developments.
• Monitor web analytics dashboards, reports and key reporting tools, and point out key areas of importance in accordance goals.
• Monitor and evaluate search results and search performance across the major search channels
• Communication to team and management on project development, timelines, and results.
• Provide oversight and work closely with the other team members to drive traffic and enhance Infor’s web experience.
  
  

Key Requirements/Experience

• Proven experience in Search Engine Optimisation (SEO).
• Experience with website analysis using a variety of analytics tools including Google Analytics, Search Console, etc. as well as internal reporting tools.
• Experience demonstrating and presenting data-driven insights.
• Experience with updating public facing websites on a CMS (SiteCore preferred)
• Understanding of SEO fundamentals and search engines used regionally
• Proficiency in English. Any other EU languages is a plus
• Data driven problem solver who can align user experience and marketing objectives.
• Attention to detail and the ability to effectively multi-task in a deadline driven atmosphere.
• Ability to learn new industries and new business types quickly and can apply this knowledge to internet marketing initiatives and achieving marketing goals.
• High levels of integrity, autonomy, and self-motivation.
• Excellent analytical, organizational, project management and time management skills.
• Proficiency in MS Excel, PowerPoint, and Word.
• AdWords/Analytics/Bing certifications a plus.
• Ideally degree educated.
• B2B software industry experience is preferred.
  
  

We are the industry-specific cloud company. We provide mission critical enterprise applications that deliver sustainable operational advantage to our customers globally.

We succeed only when our customers succeed.Customers achieve superior outcomes by leveraging our continuously evolving, differentiated solutions.Our products and services combined with deep industry expertise lead directly to better agility, deeper business insights, and holistic productivity improvements.

The capabilities and commitment of our people fuel our success.Our diverse and global workforce is collaborative, innovative and passionate about our customers and Infor. We have a bias toward action and break down silos across our teams and our partners to deliver on our promises. Our people seek, share and apply knowledge to generate value for Infor and our customers.

Our extraordinary financial strength, ownership structure and long-term view empower us to foster lifetime, mutually beneficial relationships with customers, employees and partners.

We aspire to be a great place to work, a recognized innovator, a leader in customer experience, and to rapidly expand our market share by creating value for our customers, and driving sustained, profitable growth.

Our Values

Our Guiding Principles set the standard for how we work with one another. They define who we are as an organization and guide everything we do. By applying the same shared values that unleash prosperity in free societies—such as value creation, integrity, responsibility, free speech, and toleration—we encourage one another to take initiative and to challenge the status quo.

We have a relentless commitment to a culture based on a business philosophy called Market Based Management® (MBM®). Informed by the principles that allow a free and open society to flourish, MBM® prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.

If you recognize yourself in this description and are interested in joining us to build the future of our company, please apply and send your CV to: [email protected]

Due to the high volume of applications we receive, if you do not hear back from us in 2 weeks’ time, please consider your submission declined.

Position Summary

Our EMEA Strategic Customer Engagement team comprises of Enterprise Architecture, Digital Strategy and Value Engineering working in close concert with Account leadership and partnering with our most Strategic Customers to define, drive and deliver Customer Success through an Enterprise focus on business transformation and value.

We now have an exciting vacancy for an experienced Enterprise Architect / Senior Business Transformation Leader to join our Strategic Customer engagement team with the mission to deliver Customer Success for our largest Customer accounts and helping Infor to deliver our strategic growth plans in EMEA.

Responsibilities:

 

As an Enterprise Architect, you will be responsible for partnering with business leadership for a number of Strategic Customer accounts:

- Orchestrating our Strategic Customer Engagement framework and a ‘One Infor’ approach across the Customer engagement lifecycle – integrating Digital, Value Engineering through to Consulting and Services and cross-functional teams.

- Architecture Definition (current and future state) across all architectural domains – from Business (Strategy, Organisation & Process) Architecture through Information (Application & Data) and Technology Architecture.

- Phased multi-year Roadmap planning, including collaboration with and transition to multi-functional delivery teams.

- Enterprise transformation governance, overseeing the delivery of agreed priority business outcomes and value across multi-year transformational programmes.

Our Strategic Customer Engagement framework will enable us to:

- Proactively focus on the Customer account and partnership, as opposed to individual opportunities, driving and delivering Customer Success through virtuous cycles of mutual benefit.

- Align with the business executive leadership and the line-of-business (LOB) leaders by speaking their language, defining the required business transformational journey and phased priority business outcomes as well as proposing solutions powered by Infor that enable delivery of Customer Success.

 

Knowledge and Skills, you bring to the organization:

Education:

·       MBA or Master’s degree preferred

·       Architecture certifications e.g TOGAF.

Skills and Experience:

 

Enterprise Strategy and Architecture Experience

• Knowledge of architecture frameworks such as TOGAF.
• Consulting experience focused on end-to-end transformational architectures.
• Ability to define coherent architectures across all domains - capability across all architectural domains (Business, Application, Data & Technology).
• Current and Future State architecture definition including creation and Management of roadmaps.
• Ability to bring Industry thought leadership, and relevant digital innovation expertise to support key industry / business operations and transformation – ability to both vision and make practical i.e. discuss how and where to get started.
• Ability to lead integrated teams and be an efficient liaison between customer account, sales, development, project, and services teams.

·Executive leadership:

• Executive relationships – ability to discuss architecture from an enterprise ‘big picture’ perspective combined with ability to build trust, credibility and strong partnerships with business leaders.
• Able to facilitate executive sessions and executive meetings
• Develop quality deliverables and presentations for respective stakeholders from Executive team down.
• Transformation experience-planning and implementation.

Process/Data and Architecture

• Has deep understanding of end-to-end processes and uniqueness within industry group. 
• Able to create core architectural artifacts and communicate best practices to customer.
• Lead and facilitate Infor Agility workshops (why not?) and coordinate across application SME’s to develop end to end process picture and gap assessment from standard.
• Data: understand architecture, governance, big data concepts.

·Relationship Management:

• Ability to build and maintain strong executive level relationships and customer partnerships
• Leadership of integrated, global, multi-functional teams.
• Ability to liaise and build relationships with all Infor teams to effect a streamlined customer engagement across the lifecycle.

What’s in it for you?

 

At Infor, we are highly invested in the success of our people. We strive to make Infor a great company to do business with—and an awesome place to work. We recruit passionate people, cultivate an inclusive work environment, and encourage volunteerism in our communities.

For the successful candidate we offer a competitive package as well as a stimulating environment that allows real growth opportunities. We have a fast-paced, performance-driven culture that rewards results and offer opportunities to talented individuals throughout our global organization.

Our Values

 

Our Guiding Principles set the standard for how we work with one another. They define who we are as an organization and guide everything we do. By applying the same shared values that unleash prosperity in free societies—such as value creation, integrity, responsibility, free speech, and toleration—we encourage one another to take initiative and to challenge the status quo.

 

We have a relentless commitment to a culture based on a business philosophy called Market Based Management® (MBM®). Informed by the principles that allow a free and open society to flourish, MBM® prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees. 

 

Infor does not discriminate in employment opportunities or practices on the basis of race, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, marital status, age or individuals with disabilities.

The information above is not complete and may change once joining Infor in the future but this is a guide to the overall role. Please find further information here: http://www.infor.com 

If you recognize yourself in this description and are interested in joining us to build the future of our company, please apply and send your CV

Due to the high volume of applications we receive, if you do not hear back from us in 2 weeks’ time, please consider your submission declined.

Position: Digital Marketing Specialist - Search Engine Optimisation (SEO) / Content Management System (CMS)

Location: Home office

 

Who we are?

Infor delivers end-to-end ERP and strategic edge applications that are integrated and delivered in a multi-tenant cloud. We believe that customers need industry-specific solutions and that one size does not fit all.

We are proud to serve more than 68,000 companies worldwide. Infor is a standalone subsidiary of Koch Industries, Inc., which has annual revenues of over $110 billion. 

For more information visit www.infor.com

Position Summary

The Digital Marketing Specialist role is responsible for taking ownership of Infor’s marketing websites: manage their content in an enterprise CMS, monitor their health and performance, guide regional marketing teams on how to get the most from their website, report website analytics and insights, and grow organic search traffic.

Key Responsibilities

 

• Manage and perform regular website management responsibilities including content management, SEO, user experience, and communicating with regional marketers about their respective websites.
• Maintain and monitor keyword lists, web health, performance and KPI reports and dashboards
• Manage and maintain regional websites within an enterprise CMS (SiteCore) and/or MRM ticketing system
• Take ownership of regional website quality and content with duties including content audits and reports, testing, and brand compliance
• Provide recommendations and execute strategies for keyword opportunities
• Grow regional organic traffic through SEO tactics: trouble shoot technical SEO issues, keyword research, update page titles and meta information.
• Provide oversight, manage, and be able to generate weekly and monthly reporting for all major metrics, goals tracking, and content inventory.
• Keep pace with search engine industry trends and developments.
• Monitor web analytics dashboards, reports and key reporting tools, and point out key areas of importance in accordance goals.
• Monitor and evaluate search results and search performance across the major search channels
• Communication to team and management on project development, timelines, and results.
• Provide oversight and work closely with the other team members to drive traffic and enhance Infor’s web experience.

 

 Key Requirements/Experience

 

• Proven experience in Search Engine Optimisation (SEO).
• Experience with website analysis using a variety of analytics tools including Google Analytics, Search Console, etc. as well as internal reporting tools.
• Experience demonstrating and presenting data-driven insights.
• Experience with updating public facing websites on a CMS (SiteCore preferred)
• Understanding of SEO fundamentals and search engines used regionally
• Data driven problem solver who can align user experience and marketing objectives.
• Attention to detail and the ability to effectively multi-task in a deadline driven atmosphere.
• Ability to learn new industries and new business types quickly and can apply this knowledge to internet marketing initiatives and achieving marketing goals.
• High levels of integrity, autonomy, and self-motivation.
• Excellent analytical, organizational, project management and time management skills.
• Proficiency in MS Excel, PowerPoint, and Word.
• AdWords/Analytics/Bing certifications a plus.
• Ideally degree educated.
• B2B software industry experience is preferred.
• Proficiency in English. Any other EU language is a plus

What we can offer you:

• Competitive compensation
• Career advancement
• Private Medical insurance
• Life Insurance
• Social Security
• Ticket Restaurant

Our Values

 

Our Guiding Principles set the standard for how we work with one another. They define who we are as an organization and guide everything we do. By applying the same shared values that unleash prosperity in free societies—such as value creation, integrity, responsibility, free speech, and toleration—we encourage one another to take initiative and to challenge the status quo.

 

We have a relentless commitment to a culture based on a business philosophy called Market Based Management® (MBM®). Informed by the principles that allow a free and open society to flourish, MBM® prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees. 

At Infor we value your privacy that’s why we created a policy that you can read here.

The information above is not complete and may change once joining Infor in future but this is a guide of the overall role. 

Please find further information here: http://www.infor.com/

 

If you recognize yourself in this description and are interested in joining us to build the future of our company, please apply and send your CV to: [email protected]

Due to the high volume of applications we receive, if you do not hear back from us in 2 weeks’ time, please consider your submission declined.

Inside Client Partner, Professional Services Sales

Location: Barcelona, Spain

About Infor

Infor is a $3B enterprise software provider and strategic technology partner for more than 68,000 organizations worldwide. Infor is owned by Koch Equity Development. Our software is purpose-built for specific industries, providing complete suites designed for progress – for individuals, businesses, and across networks. We believe in the beauty of work, the importance of relationships, and the collective power of ideas to drive significant positive change.

Designed for Progress incorporates two powerful concepts:

• Design, which represents Infor’s commitment to designing with purpose and intent so our work reflects the changing behaviors and expectations of our users and how they view the world. Our goal is to empower both individual employees and organizations by putting users first, building beauty into everything we do, and redefining expectations for the way software looks, feels, and functions.

• Progress, which Infor defines as partnering with customers to drive significant positive change. We are proud of the role we play in helping organizations move forward with their own visions of progress, whether that means small steps that make every day a little easier or giant leap that impact mankind.

From our deep investments in the future to our commitment to making customers successful every day, everything about Infor is designed for progress. Our Values Set Us Apart

Position Summary

To support the aggressive growth of our European Infor Consulting Services (ICS) Sales team. We are searching for hungry and ambitious Sales people who wish to make their mark in IT Sales. If you are a strategic thinker and an excellent communicator, we would like to train you to understand and position Infor Services offerings and to manage customer relationships that require both individual leadership as well as collaboration across departments.

You will be part of a small tightly-knit team, based in the vibrant center of Barcelona, Spain. The territory that you will cover will be UK and Ireland. This is a high impact, individual quota-carrying position that allows you to take total ownership of your success. Your focus will be in managing and forecasting complete sales cycles with existing Infor customers, building relationships over the phone and web that will extend our footprint within our customer base. To support you in your achievements, we will be regularly running campaigns, provide you with Sales skills coaching, and supply you with Marketing leads. You will be building detailed offers that help address our customers’ business needs. This requires a sharp mind, a good eye for detail and extensive interaction with Internal Departments to make sure all planned work is documented correctly and follows internal procedures. Combined, the above activities will provide a solid foundation for a successful career path in Technology sales.

Key Responsibilities

• Demonstrate a solid approach to the sales process with creativity and vision

• Responsible for applying and enhancing sales and product knowledge skills through ongoing training while continuing to develop knowledge of specific industries

• Build on customer relationships, gaining commitment and ensuring that all customer requirements are identified and met

• Develop and execute a Sales Strategy to drive the identified opportunities to closure so that individual targets are met or exceeded.

• Provide small engagement orders to support ad hoc demand and to work with the resourcing team to schedule and deliver appropriate resources

• Comply with all company processes and tools used to record and track opportunities and orders and report progress.

• Manage opportunities for new business and installed base in line with Infor’s standard documentation and procedures.

• Run promotions & Campaigns to build sustainable Pipeline for the business unit

Key Requirements/Experience

• English Native/Bilingual

• Bachelor’s Degree or similar required, Technical discipline preferred

• Services and/or Sales Background Experience in the Technology Arena required

• Excellent communication, organizational and planning skills

• MS-Office suite and various other software applications used as required

• Customer-oriented approach

• Strong teaming skills and demonstration of proactive leadership

• Ability to develop senior level business relationships

• Comply with all company processes and tools used to record and track opportunities and orders and report progress

What we can offer you

• Competitive compensation

• Career advancement

• Private Medical insurance

• Life Insurance

• Social Security

• Ticket Restaurant

• An office in the heart of Barcelona

• Language Classes

• Membership discounts with one of the best local gyms in Barcelona

The information above is not complete and may change once joining Infor in future but this is a guide of the overall role. Please find further information here: http://www.infor.com/

Title: Channel Program Operations Manager

Location: Barcelona, Spain

 

About Infor

Infor delivers end-to-end ERP and strategic edge applications that are integrated and delivered in a multi-tenant cloud. We believe that customers need industry-specific solutions and that one size does not fit all.

We are proud to serve more than 68,000 companies worldwide. Infor is a standalone subsidiary of Koch Industries, Inc., which has annual revenues of over $110 billion.

For more information visit www.infor.com

 

Position Summary

Infor builds a variety of programs that are deployed to our global channel community with the goals of creating strong mutually beneficial partnerships, strengthening our channel ecosystem, and ultimately increasing revenue.

Infor is seeking a Channel Program Operations Manager to join our Global Ecosystem Operations team, specifically supporting our European channel team on the education, adoption and refinement of our channel program initiatives. This person is responsible for working cross-functionally with channel leadership, field channel managers, channel operations and our partner community to increase the effectiveness and execution of our channel program initiatives and our partners ability to grow their Infor license revenue. Serving in a consultative role, this individual will work with channel managers to evaluate their current adoption of Infor programs, identify areas for improvement and hold them accountable.

 

The ideal candidate will have a strategic, results-driven mindset with a proven ability to maintain successful relationships with internal and external stakeholders to drive change and exceed targets. They are resourceful inside and outside the company, committed to continuous improvement, and passionate about helping others succeed.

 

Your Responsibilities Include

• Support the Channel Programs Office in the development and refinement of channel initiatives
• Support and collaborate with Infor’s regional European channel managers by deploying and providing ongoing education of our channel program initiatives
• Collaborate with channel managers on the implementation and adoption of channel program initiatives
• Provide to our channel managers best practice guidance on the implementation and adoption of channel program initiatives
• Support the Channel Programs Office in collecting European regional feedback on our channel programs, analysing the data and proactively suggesting opportunities for improvement
• Evangelize and document European program initiative wins
• Collaborate with global channel programs operations team to identify and drive best practices within the European and global partner community
• Keep abreast of emerging channel program trends and share best practices, knowledge and insights

 

Knowledge and Skills, You Bring to the Organization

• Bachelor’s degree or similar in communications, business, or related field required
• Experience working in a channel organization in a program development or operations capacity
• Creative thinker who is adept at working on multiple projects simultaneously in a fast-paced environment, and comfortable adding new ideas
• Strong project management skills,
• Ability to think strategically and analytically with strong communication and problem-solving skills
• Experience working cross-functionally and cross-culturally to achieve goals
• One who can show both creative thinking and practical, results-driven analysis
• Note: some travel may be required

 

Preferred Qualifications:

 

• Experience as a channel manager, preferably with an enterprise software company
• Knowledge of manufacturing, distribution, or services industries
• Oral and written professional proficiency in English and native/bilingual proficiency for the assigned market/region(German preferred)
• Additional languages will be a plus

 

 

 

 

Our Values

 

Our Guiding Principles set the standard for how we work with one another. They define who we are as an organization and guide everything we do. By applying the same shared values that unleash prosperity in free societies—such as value creation, integrity, responsibility, free speech, and toleration—we encourage one another to take initiative and to challenge the status quo.

 

We have a relentless commitment to a culture based on a business philosophy called Market Based Management® (MBM®). Informed by the principles that allow a free and open society to flourish, MBM® prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees. 

At Infor we value your privacy that’s why we created a policy that you can read here.

The information above is not complete and may change once joining Infor in future but this is a guide of the overall role. Please find further information here: http://www.infor.com/

 

Should you not hear from us within 2 weeks consider yourself not shortlisted for the current role