We are seeking a motivated and reliable IT Specialist to join our team on a full-time, on-site basis. This role is ideal for a recent graduate or junior IT professional who already has experience in company’s day-to-day IT operations.
The IT Specialist will be responsible for providing technical support to employees, maintaining IT systems and equipment, and assisting with the smooth operation of the company’s technology infrastructure. The successful candidate will work closely with internal teams to ensure systems are secure, efficient, and reliable.
Education & Background
- Bachelor’s degree or diploma in Information Technology, Computer Science, Information Systems, or a related field
- Recent graduates are welcome to apply
- Relevant internships, trainee roles, or practical lab experience are a plus
- Solid understanding of Windows 10/11 and basic Windows Server concepts
- Familiarity with Microsoft 365 (Outlook, Teams, OneDrive, SharePoint)
- Basic knowledge of computer hardware (desktops, laptops, printers, peripherals)
- Understanding of networking fundamentals (TCP/IP, DNS, DHCP, LAN/WAN)
- Basic troubleshooting of software and hardware issues
- Familiarity with antivirus, endpoint security, and backup concepts
- Basic knowledge of Active Directory (user accounts, passwords, permissions) is an advantage
- Exposure to remote support tools is a plus
- Strong problem-solving and analytical skills
- Ability to explain technical issues in a clear, non-technical way
- Good communication and interpersonal skills
- Strong sense of responsibility and attention to detail
- Ability to prioritize tasks and manage time effectively
- Willingness to learn new technologies and procedures
- Team-oriented with the ability to work independently when required
- Willingness to work on-site, full time
- Ability to respond to IT issues in a timely and professional manner
- Comfortable working in a fast-paced office environment
- Basic scripting knowledge (PowerShell or similar)
- Familiarity with ticketing systems or IT service management tools
- Knowledge of basic cybersecurity best practices
- Any relevant IT certifications (e.g., CompTIA A+, Network+, Microsoft fundamentals)
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