Position: Solution Business Analyst
Location: Poland (Remote)
Duration: Long Term B2B Contract

Job Description:
Responsibility
• Apply business acumen, technical, and declarative skills to quickly assess, diagnose, and design digital monetization solutions that solve our customer’s toughest business challenges.
• Lead customer through the discovery process to understand their pain points and define business configuration to deliver client requirements.
• Document user-centered requirements relevant to achieving the customer’s goals and objectives.
• Provide sound consulting guidance related to best practices, adoption, platform development, and leveraging 3rd parties to streamline current and future business processes.
• Effectively communicate insights and plans to cross-functional teams.
• Construct workflow diagrams and charts.
• Guides the customer thorough delineation of personal preferences or other non-essential modifications and core business needs.
• Translates business requirements to technical requirements while balancing them between what’s technically feasible and financially and functionally reasonable.
• Identify customer requests or questions that are not addressed by the SaaS solution and provide appropriate responses; guiding b ack to OOTB capabilities.
• Facilitate and guide customer workshops while managing to the contracted service definition. Present and propose business solutions that match out current product/solution capabilities.
• Lead the customer through the enhancement intake and deliver process.
• Collaborates with the project solution architect to create the Blueprint Document as part of the customer’s initial onboarding process.
• Manage any changes through the Service or Change request process.
• May coordinate and facilitate UAT and end-to-end testing.
• Assist in the definition of user stories and acceptance criteria for each functional business requirement.
• Provide system validation procedures, maintenance reports, deactivation plans, and other documents, plans and reports.
• Is knowledgeable on use cases and continually verify the requirements and reject implementations that do not advance the business goals and objectives.