. Jira SaaS Office

What's Red Points all about? Red Points is the most widely used solution to recover digital revenue. Over 1.000 companies rely on our platform to fight counterfeits, piracy, impersonation, and distribution abuse. They leverage Red Points to take back...
What's Red Points all about?

Red Points is the most widely used solution to recover digital revenue. Over 1.000 companies rely on our platform to fight counterfeits, piracy, impersonation, and distribution abuse. They leverage Red Points to take back the revenue that’s rightfully theirs. With 270+ professionals and offices in New York, Barcelona, Beijing, and Salt Lake City, Red Points has disrupted an industry traditionally led by service providers with a scalable, cost-effective solution.

Be part of the change: join us on our mission to make the Internet a safer place!

Job Description

We are currently looking for interns to be part of our Internship program in the IP Documentation team. This is an opportunity to join our team and learn about Brand Protection and how to prevent online fraud.

We are ideally looking for recent graduates who are passionate about Technological Operations, and SaaS. Our interns collaborate with the Customer Experience team to make sure all data in our platform is correct and documentation up to date.

THE ROLE:

Provide support to the team in:

  • IP Rights & Platform Management: You will assist in reviewing Intellectual Property Rights (IPR) documentation and collaborate with the team to accurately upload and manage these documents within our platform to ensure seamless protection for our clients.
  • Documentation Issues Analysis: You will investigate cases where enforcement actions were unsuccessful to identify potential issues, whether they originate from the documentation itself or specific requirements of the marketplaces where we operate.
  • Documentation Optimization: You will help to proactively fix and refine documentation processes to overcome technical hurdles in different online marketplaces.
  • Manage and resolve JIRA tickets: You will be assisting in handling daily documentation matters and technical documentation doubts through JIRA, ensuring all tasks are addressed efficiently within our established timeframes.

This is a paid internship position. Interested candidates must be able to sign an internship agreement with their university.

Qualifications

  • Currently pursuing or recently finished studies in Criminology, Business Administration or similar (not necessarily university studies)
  • English and Spanish fluency is a must.
  • Attention to detail and ability to multitask in a fast-paced environment
  • Tech-savvy: you easily learn how to work with new tools
  • Ability to work independently as well as in a team-oriented, collaborative environment
  • Any previous experience in online research is highly valued.

Additional Information

What we offer

  • A friendly, diverse, and international team
  • 6 months Full time internship.
  • Paid internship, on-site.
  • At the office, we offer fresh fruit, and a huge variety of different kinds of milk, coffee, thé, and cereals.
  • We also host monthly after works and internal events with guest speakers that allow us to share good times together and learn something new!

We are an equal-opportunity employer and value diversity at our company. We encourage all applicants, regardless of race, religion or belief (if any), color, nationality, ethnic or national origin, gender, gender identity, pregnancy and maternity, sexual orientation, age, marital and civil partnership status, or disability status.

If you think this is the right move for you and you match the description, just apply! We'll get in touch with you!

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