Ofertas de empleo para Atención al cliente

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• PublicadaNueva

. Javascript Java Angular Python C++

We are currently looking for recent or soon-to-be graduates to join us in autumn/winter 2025/early 2026. Based in the InterSystems Iberia HQ in Madrid, our Technical Specialist Graduates will carry out a variety of key responsibilities. With personalised mentorship, our graduates will have the opportunity to work both independently and as part of a team to fulfil different needs of the company throughout their 12 month contract. You will develop a deep understanding of InterSystems and its products, as well as gaining valuable and transferable workplace skills, both technical and non-technical. You will be welcomed into the company with a comprehensive onboarding process that will allow you to receive all the necessary training for the specific requirements of the position.

Responsibilities:

• Completing training activities to develop a deep understanding of InterSystems’ products and processes
• Supporting technical teams with their projects, with the aim of gradually taking on greater responsibility within these projects
• Carrying out research into information to be included in product demonstrations
• Working closely with the Sales Engineers and the Technical Specialist Core
  
  

Requirements/qualifications/skills we are looking for:

• Recent or soon-to-be university graduate (Bachelor’s, Master’s or Doctorate)
• We accept candidates with degrees related to Computer Science, Physics, Maths, and other STEM disciplines
• Fluent in Spanish and a high level of English
• Experience of using one or more of the following coding languages: Java, C, C++, JavaScript, AngularJS, JSON, Python, or similar
• Technical curiosity
• Creative approach when taking on complex technical challenges
• Collaborative mindset, embraces working in a team
• Flexibility in an evolving and changing work environment – adaptable to change
• Initiative to develop technical foundations to prepare for future career
• Competency with making presentations and public speaking (or an interest in improving these skills)
• Available to start in autumn/winter 2025/early 2026, and able to commit to a 12 month contract
  
  

About InterSystems

InterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its 24×7 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries worldwide. For more information, please visit InterSystems.com.

• Flexibilidad horariaSí
• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• PublicadaNueva

Teletrabajo .

DOMMA es una start-up de salud femenina con un propósito muy claro: positivizar la madurez femenina. Nuestra misión es ser la plataforma referente de salud y bienestar de la mujer en la madurez, acompañándola en su transición menopáusica y acabando con los tabúes asociados, ofreciendo soluciones naturales, soporte y educación de la mano de expertos.

¿En qué consiste la posición?

Buscamos una especialista en Customer success – Retention & Loyalty que comparta nuestra visión y quiera aportar valor real mejorando la vida de las mujeres. ¿Quieres ayudarnos a crear esta revolución?

Tu misión es que todas nuestras clientas sientan que DOMMA la entiende, escucha y acompaña. Serás clave en convertir leads en clientas y, sobre todo, en conservar y desarrollar esa relación en el tiempo: reducir cancelaciones, impulsar reactivaciones y aumentar el valor de cada clienta con una venta consultiva ética y un seguimiento cercano.

Responsabilidades

• Atención al cliente y ventas consultivas: atender a usuarias por email, WhatsApp y teléfono, identificando necesidades y ofreciendo la mejor solución en cada caso.
• Gestionar objeciones y guiar expectativas para asegurar un uso correcto del producto.
• Retención y loyalty: Maximizar retención de clientas, prevenir bajas y salvar cancelaciones en riesgo.
• Detectar oportunidades de upsell/cross-sell
• Supervisión del bot de atención al cliente: Mantener actualizada la base de conocimiento para asegurar mensajes consistentes y claros.
• CRM, reporting e insights: Mantener y segmentar la base de datos; registrar correctamente cada interacción.
• Preparar informes periódicos y proponer mejoras al equipo.

¿Qué perfil buscamos?

• ≥3 años de experiencia en Ventas y Atención al cliente (ideal D2C o modelos de suscripción).
• Excelentes habilidades comunicativas en español (oral y escrito). Valorable catalán e inglés profesional.
• Altas habilidades comerciales con enfoque consultivo y orientación a resultados (retención, reactivaciones).
• Conocimientos de CRM y experiencia demostrable con herramientas de helpdesk/chat y e-commerce (Woo/Shopify)
• Persona empática, organizada y responsable; capaz de priorizar, documentar y mejorar procesos sencillos.
• Alto compromiso y motivación con el proyecto y facilidad para trabajar en equipo y de forma autónoma, en un entorno dinámico.
• Conocimientos o interés demostrable en salud de la mujer / bienestar / suplementación / cosmética

Cómo mediremos tu impacto (métricas clave)

• % Retención & churn
• % Reactivaciones 
• Valor de recurrencia mensual (€) 
• Experiencia (NPS, reviews)

¿Qué ofrecemos?

• Flexibilidad horaria y 2 días de teletrabajo.
• Unirte al equipo desde el inicio, con gran potencial de crecimiento y desarrollo profesional.
• Equipo con muy buen ambiente, donde las personas son lo más importante.
• Formar parte del ecosistema startup con impacto social y alto potencial.
• Ubicación: Sant Cugat (FGC Mira-sol), a 15 minutos de Barcelona.

¿Cómo aplicar?

Escríbenos a [email protected] con tu CV y cuéntanos brevemente:

• Por qué te motiva trabajar en DOMMA.
• Qué puedes aportarnos en retención y loyalty.
• Tu disponibilidad.

• Flexibilidad horariaSí
• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada4 ene.

. Cloud Coumputing SaaS

haddock

At haddock we’re building the first Point of Control (POC) SaaS for restaurants in Europe, the central place where restaurateurs run their entire business.

Last month we launched the world’s first AI Agent for restaurants, and it’s already reshaping how operators work day to day.

We are the market leader in Spain, and our vision is to expand across Europe and define the future of restaurant operations.

🤔 How do we help restaurants?

👉 Digitalize invoices and delivery notes, storing them securely in the cloud and our interactive dashboard. This provides real-time access to up-to-date data, enabling smarter and faster decision-making.

👉 Track product price variations from suppliers in real-time, ensuring you’re always aware of any changes that could impact your costs.

👉 Create comprehensive Bills of Materials (BoM) for your entire menu to set optimal selling prices and control profit margins. Easily update dish costs with the latest purchase prices, maintaining accurate cost calculations at all times.

👉 Monitor sales by seamlessly integrating with your POS system. Access real data to make informed, data-driven decisions that boost performance and efficiency.

❓Curious to learn more about our features? Discover them here!

⚡️ As a Customer Experience Intern, you will learn how to manage communication with our customers, resolving any issues they may have regarding the platform as well as any queries they may have. You will learn everything related to customer satisfaction and the functioning of a Customer Success department in a SaaS. You will be in charge of providing the best support to haddock customers under the supervision of our Customer Success Manager, to whom you will report directly.

What will you do on a day-to-day basis? ⚡️

👉 You will learn how to manage communication with our customers, resolving their queries by telephone, chat or e-mail.

👉 You will be in constant communication with the Sales and Product departments, from which you will learn how haddock works and how our customers behave.

👉 You will support your Manager in terms of cancellations, upsellings and personalized services.

👉 You will become an expert of our Software, being able to detect bugs in the platform and report them to the Product team.

👉 You will be the person in charge of supporting customers, offering them a personal, fast and efficient service, and becoming their ally.

👉 Depending on your learning curve, you will collaborate in your department's own projects such as Onboarding & Training Meetings, regarding new haddock functionality: HR.

Skills And Experience📚

👉 You are studying or have finished university studies (Bachelor's or Master's degree) in Hospitality, Business, Communication, Law, Psychology or similar.

👉 Native Spanish level is a must.

👉 You have previous experience working in front of the public. It will be highly valued.

👉 You are eager to get to know the startup world in depth, and you are passionate about digital environments in constant growth and change.

👉 You are comfortable handling technology.

👉 You are proactive, autonomous and eager to learn.

👉 You are committed and want to have an exciting work experience.

👉 You are willing to work autonomously and responsibly under the supervision of your manager.

Benefits For Our Team 👪

💸 Competitive salary, full-time, €800

⏳ Flexible working hours and hybrid work. Got a flight to catch? Don't worry, go! Take it!

☕️ Coffee and milk -yes, also oatmeal-

🍏🍐🍊 Fruit every week to take care of your mind and body.

Our Process 🫱🏻🫲🏼

1️⃣ Interview with the Hiring Manager (45’ - 1 hour) 🗣

2️⃣ Culture Fit interview with our Founders (1 hour) 🤝

⏰ The average time to complete the entire process is two weeks. Between phases, the Manager team will follow up with you within 1 to 2 days after the phase you have completed. We believe in communication and processes made by and for people.

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada3 ene.

.

¿QUIERES TRABAJAR CARA AL PÚBLICO?

Buscamos personas en Madrid que les guste trabajar cara al público, con ganas de trabajar, aprender y trabajar con más personas.

• Ambiente de trabajo, joven y dinámico.
• No se requiere experiencia.
• Incorporación inmediata.
  
  

Necesario ser mayor de edad y disponer de DNI. (En caso de NIE tiene que ser uno de estos casos: por cuenta propia, comunitario, permanente, permiso de trabajo activo, reagrupación familiar o la tarjeta roja)

• Si crees que encajas y quieres una oportunidad ponte en contacto con nosotros !!

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada2 ene.

. Excel

Una empresa de iluminación en La Coruña busca un/a administrativo/a BackOffice para su departamento de atención al cliente.

Las responsabilidades incluyen la gestión de pedidos, soporte a los comerciales, y la elaboración de informes de ventas.

Se requiere conocimiento avanzado de Excel y se valorará experiencia previa.

Se ofrece un salario neto mensual aproximado de *****€ en 12 pagas y un horario de lunes a viernes.

Los interesados pueden enviar su currículum a ******.

#J-*****-Ljbffr

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada2 ene.

Ventas Desarrollo empresarial Marketing Venta directa Para empresas (B2B) Satisfacción del cliente Proceso de ventas Operaciones de venta Medios de comunicación social Social Selling

¿Te encanta hablar con personas, generar confianza y ofrecer un trato excelente?

En Grupo Atico34, legaltech especializada en servicios de compliance para empresas y administraciones públicas, queremos seguir haciendo crecer nuestro equipo de atención y mejora de la experiencia de cliente (Customer Experience).

¿Qué harás en tu día a día?

• Gestionar tu propia cartera de clientes.
• Contactar con los clientes por teléfono, WhatsApp o videoconferencias para informarles sobre aspectos clave del servicio o resolver dudas.
• Comunicar novedades, mejoras o servicios adicionales que puedan interesarles.
• Cumplir con los KPIs de CX.

Lo que buscamos en ti

• Que te encante hablar con personas y resolver sus dudas con empatía y claridad.
• Iniciativa y actitud positiva: buscamos personas que sumen.

Se valorará

• Experiencia previa en atención al cliente o gestión comercial en servicios digitales.
• Capacidad para mantener altas tasas de retención de clientes (CRR).
• Orientación a maximizar el valor del cliente a largo plazo (LTV), reforzando su satisfacción.
• Interés o conocimientos en herramientas de IA.

¿Qué ofrecemos?

• Contrato indefinido a jornada completa, en nuestras oficinas del centro de Málaga.
• Salario competitivo + bonus por objetivos cumplidos.
• Estabilidad y buen ambiente de trabajo.

Cómo aplicar

Inscríbete o envíanos tu CV junto con un mensaje breve (preferimos vídeo, máximo 1 minuto) respondiendo:

¿Cómo te gustaría crecer profesionalmente y qué necesitas de nosotros para lograrlo?

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada2 ene.

. Office

🔔 Ofrecemos un puesto de 2º Responsable de Atención al cliente para nuestro Amàre Beach Marbella ubicado en Marbella. Se encargará de efectuar la atención al cliente, garantizando el logro de los objetivos de satisfacción de cliente, asegurándose que el programa de actividades, entretenimiento y servicios que se desarrollan en el hotel cumplan con los estándares de calidad establecidos.

Accederás a múltiples ventajas

Trabajarás en Fuerte Group Hotels, una gran familia de profesionales de primer nivel con casi 7 décadas en el sector hotelero que ha crecido en marcas diferenciadas especialmente en el sur de España.

💥 Política salarial competitiva.

💟 Ambiente de trabajo único, excelente clima laboral rodeado de grandes profesionales.

📈 Oportunidades de desarrollo, planes de carrera para que crezcamos juntos.

📚 Formación continua: apostamos e impulsamos tu talento. Especial atención a la mejora de tu nivel de idiomas.

Tu día a día empezará a sonar así…

• En ausencia del Responsable de Animación y Atención al cliente, será el/la encargado/a de asumir las funciones propias de su superior jerárquico inmediato.
• Velar por la consecución de los objetivos departamentales establecidos.
• Cumplir con los objetivos de satisfacción del cliente, así como gestionar y llevar a cabo el seguimiento de las quejas y sugerencias de mejora de los clientes.
• Participar en la vigilancia del cumplimiento de los términos de los contratos incurridos con proveedores externos, así como de los estándares de calidad pactados y deseados.
• Participar en la promoción del programa de entretenimiento y servicios a ofrecer a los clientes.
• Recibir a los clientes en los diferentes puntos de venta, siendo responsable del servicio de Bienvenida en Amàre Club.
• Atender y asesorar al cliente en sus peticiones, para asegurar una experiencia personalizada.
• Colaborar en las actividades de entretenimiento que se lleven a cabo en el Hotel, cuidando la decoración, el servicio prestado, montaje y atención de las necesidades que pueda tener el cliente.
• Escuchar, gestionar y llevar a cabo el seguimiento de las quejas realizadas por los clientes durante su estancia en el Hotel.
• Llevar a cabo el seguimiento de la implantación de los estándares del Manual de Ambientación Operacional.
• Cumplir y hacer cumplir las normas de calidad, seguridad y salud, medioambiente y protección de datos, establecidos por la organización.
  
  

Requisitos mínimos

Eres ideal para el puesto si…

🎓 FP I/II- Grado Medio/ Superior en Información y Comercialización Turística, Organización de Eventos, Turismo y/o similar. Valorable formación en programas de animación turística y musical.

💼 Experiencia mínima de 1-2 años en la posición o similar en hoteles de 4* o superior.

🗣💬Inglés: Nivel B1. Francés: Nivel B1

🖥🖱 Software de Gestión Hotelera, Nivel Medio. Office, Nivel Medio.

📩 Solicita el puesto ahora y únete al universo Fuerte Group. Comparte esta oferta con tus contactos, puedes descubrir más ofertas y conocer Fuerte Group Hotels en talent.fuerte-group.com

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada2 ene.

. Excel LESS Office

Description

AVAILABLE LOCATIONS:

Barcelona, Illescas, Alcalá de Henares, San Fernando de Henares, Dos Hermanas.

Amazon Operations is the backbone of the Amazon customer experience. With over 50 fulfilment centres, hundreds of delivery stations, and tens of thousands of employees, the team works together to efficiently deliver items to customers. In the fulfilment centres, millions of items are picked and packed annually, while delivery teams work to get orders to customers on time. Safety is the top priority, and the operations culture is defined by teamwork, diversity, and a shared work ethic that keeps the business running smoothly. The team takes pride in delivering the quality service Amazon is known for globally.

How often can you say that your work changes the world? At Amazon, you’ll say it often. Join us and define tomorrow’s innovations.

Key job responsibilities

Amazon is looking for ambitious, curious and versatile candidates to join our unique world as interns. An Amazon internship will provide you with an unforgettable experience in a fast-paced, dynamic and international environment; it will boost your resume and will provide a superb introduction to our activities.

Key Responsibilities

• Familiarize and help with the organization and processes for new launches
• Assist the Safety New Build Manager and the Safety Engineer in delivering safety excellent processes and operations
• Support safety process systems through participation in planned inspections of buildings, machines and jobs for accident prevention
• Perform and update Risk Assessments and Job Hazard Analyses
• Analyse accident data and develop standards to ensure prevention of accidents
• Supporting investigations linked to accidents and prepare accident reports to identify preventive safety measures for incorporation into the safety program
• Help to develop safety procedures and implement training programs to meet the needs of Managers and Associates in regards to critical safety issues
• Potential relocation to the designated work location
  
  

A day in the life

As a Workplace Health & Safety Intern, you will be a passionate advocate for creating and delivering safe yet efficient working environments. You must have excellent analytical, organizational and interpersonal skills, be an effective communicator, have a high sense of (internal) customer service and be able to work with cross-functional teams including Senior Management.

About The Team

Intern Community:

As an Amazon Intern, you'll be part of a vibrant, supportive community that empowers your growth and development. You'll collaborate with interns from around the world, networking and participating in social events to broaden your perspectives. You can also join specialized groups focused on areas like sustainability to explore your diverse interests.

Support

The internship program provides a robust support system, including weekly intern office hours, dedicated IT and HR support, and a program team committed to your success. This ensures you have the guidance and assistance needed to thrive.

Learning Sessions

Exclusive learning sessions will further enhance your skills, granting you access to Amazon's cutting-edge learning platforms and the expertise of industry leaders. These structured development opportunities will prepare you for the next step in your career.

Opportunities

Upon successful completion of the internship, you may be considered for a graduate role or a second internship, allowing you to continue your journey with Amazon. Additionally, you'll enjoy a competitive monthly salary, relocation support, and access to a range of employee benefits.

Internship Start Dates Across The Year

We are hiring interns to start anytime from January through September 2026.

From a garage-based start-up in 1995 to a top global brand today, Amazon has evolved and made its way into our lives. Amazon Retail is at the heart of that journey. Join us and become part of it

Every day will be filled with developing new skills and achieving personal growth. Interested? Submitting your application takes less than 10 minutes and cover letters are not required. You will just need to attach your CV and answer a questionnaire. Selected candidates will be invited to an online assessment. If successful, you’ll attend to two rounds of virtual interviews, which take place on the same day. Interviews consist of behavioural questions and a case study, focusing on our Leadership Principles. The entire recruitment process typically takes 3 to 4 weeks. Do note that the selection process and timelines are subject to change, and vary with role and location.

EMEA Student Programs Team

Basic Qualifications

• Available to commence an internship between January and September 2026. Yes, our start dates are flexible! You should then be available between 3 and up to 6 months, full time (40h/week). Internship length is subject to availability.
• Pursuing a Bachelor’s or Master’s Degree in Master en Prevencion de Riesgos Laborales, with an anticipated graduation date after the completion of your internship.
• Fluent written and verbal communication in English and Spanish (Level - C1 or higher).
• Analytical skills, preferably with advanced proficiency in Excel (e.g. macros, pivot tables, complex formulas)
  
  

Preferred Qualifications

• Strong problem-solving and analytical skills, with the ability to identify process improvements and innovative solutions.
• Excellent communication and teamwork skills, able to collaborate effectively with others.
• Demonstrated curiosity, proactivity, and willingness to take on challenges in an ambiguous, fast-paced environment.
  
  

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.


Company - Amazon EU SARL (Spain Branch) - C16

Job ID: A3103042

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada1 ene.

. Fintech

Junior Early Lifecycle Specialist French

📍Barcelona, on-site

At SumUp, we’re on a mission to make business simple for small merchants everywhere — because when they thrive, communities do too.

We’ve already helped millions of businesses across 33+ countries get paid easily. And we’re just getting started.

Now we’re looking for a Junior Early Lifecycle Specialist to join our Barcelona team and help new merchants start strong with SumUp.

If you’re curious, people-oriented, and ready to kickstart your career in fintech, this is your chance to make an impact from day one.

What You’ll Do

• Be the guide: Support new merchants as they set up and activate their SumUp products, from card readers to POS systems.
• Drive success early: Help merchants hit their first milestones (like making their first transaction!) and fall in love with our products.
• Spot opportunities: Track merchant activity and reach out when you see someone who might need an extra push or bit of help.
• Collaborate like a pro: Work closely with Sales to make onboarding seamless and memorable.
• Solve problems: Jump in when merchants have questions, you’ll be their go-to person for friendly, effective support.
  
  

What We’re Looking For

• Fluent in French and English (C1+).
• A natural communicator, clear, empathetic, and positive.
• Problem-solver who gets things done and always looks for better ways to work.
• Energized by fast-paced, start-up vibes and ready to learn every day.
• Excited to be part of our office-first culture in Barcelona HQ.
  
  

🚀 Why you’ll love it here

🌎 Global impact: Join a fintech scale-up building products used by millions of small businesses worldwide.

🌈 Inclusive culture: We celebrate diversity and believe different perspectives make us stronger.

🥗 Perks that matter: Restaurant tickets (Edenred) + flexible benefits that support your lifestyle.

📚 Growth mindset: €2,000 annual L&D budget to attend conferences, take courses, or learn new skills.

🔄 Recharge time: After 3 years, enjoy a 30-day paid sabbatical to pause, travel, or dream up what’s next.

🔗 Referral bonus: Know someone awesome? Help them join SumUp and get rewarded.

Ready to shape the future of fintech — and your career?

Apply now and start your SumUp story.

About SumUp

We believe in the everyday hero. Small business owners are at the heart of all we do, so we're creating tools that help them run their businesses. With a founder’s mentality and a 'team-first' attitude, our diverse teams across Europe, South America, and the United States work together to ensure that the small business owners we partner with can be successful doing what they love.

SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.

SumUp will not accept unsolicited resumes from any source other than directly from a candidate.

Job Application Tip

We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.