Ofertas de empleo para Atención al cliente

• Flexibilidad horariaSí
• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• PublicadaNueva

Teletrabajo . Excel Office

At Bending Spoons, we’re striving to build one of the all-time great companies. A company that serves a huge number of customers. A company where team members grow to their full potential. A company that functions at unparalleled levels of effectiveness and efficiency. A company that creates value for shareowners at an extraordinary rate. And a company that does so while adhering to high ethical standards.

In pursuit of this objective, we acquire and improve digital businesses, not to sell on, but to own and operate for the long term. The transformations we make are often deep—designed to speed up innovation, benefit customers, and strengthen business performance. Here, hierarchy is minimal and teams are small and talent-dense. We operate established products with the ambition, agility, and urgency of a startup. Across the company, we integrate AI deeply into how we work so that human judgment and machine intelligence reinforce each other.

For a talented, driven, and collaborative individual, working at Bending Spoons is an opportunity to learn, make an impact, and progress their career at an exceptionally high rate. That’s our promise to such a candidate.

A few examples of your responsibilities

• Support our users by ensuring they receive fast, helpful answers—increasingly through automated and AI-driven support systems.
• Identify frequent issues and opportunities, and share feedback with the product and engineering teams to enable continuous product improvement.
• Build and improve scalable support systems—including help centers, automated flows, and self-service experiences—that help users solve problems quickly and independently.
• Represent Bending Spoons by addressing users’ product reviews and synthesize the resulting insights into regular reports on user sentiment, helping the wider team stay informed and act on emerging patterns.
• Help with the exploration and implementation of AI solutions to enhance user support and optimize internal processes, streamlining workflows and reducing inefficiencies.
• Stay up to date on app releases and product developments, ensuring support responses are accurate, timely, and reflective of the latest product experience.
  
  

What we look for

• Reasoning ability. Given the necessary knowledge, you can solve complex problems. You think from first principles, and structure your ideas sharply. You resist the influence of biases. You identify and take care of the details that matter.
• Drive. You’re extremely ambitious in everything you do—and your initiative, effort, and tenacity match the intensity of your ambition. You feel deeply responsible for your work. You hold yourself to a high—and rising—bar.
• Team spirit. You give generously and without the expectation of receiving in return. You support the best idea, not your idea. You're always happy to get your hands dirty to help your team. You’re reliable, honest, and transparent.
• Proficiency in English. You read, write, and speak proficiently in English.
  
  

What we offer

• Incredibly talented, entrepreneurial teams. You’ll work in small, result-oriented, autonomous teams alongside some of the brightest people in your field.
• An exceptional opportunity for growth. We go to great lengths to hire individuals of outstanding potential—then, our priority is to put them in the ideal position to thrive. Spooners in their 20s lead products worth hundreds of millions of dollars. And if you’ve got what it takes, you’ll soon be playing an essential role in major projects, too.
• Competitive pay and access to equity in the company. Typically, we offer individuals at the start of their career an annual salary of £41,255 in London and €39,892 elsewhere in Europe. For a candidate that we assess as possessing considerable relevant experience, the salary on offer tends to be between £56,345 and £85,797 in London, and €54,346 and €82,557 elsewhere in Europe. Compensation varies by location and expected impact, and grows rapidly as you gain experience and translate it into greater contributions. For individuals who demonstrate exceptional capability, we may offer compensation that extends beyond the usual ranges to reflect their higher expected impact. If you're offered a permanent contract, you'll also be able receive some of your pay in company equity at a discounted price, thus participating in the value creation we achieve together. If relocating to Italy, you may enjoy a 50% tax cut.
• All. These. Benefits. Flexible hours, remote working, unlimited backing for learning and training, top-of-the-market health insurance, a rich relocation package, generous parental support, and a yearly retreat to a stunning location. We help each Spooner set up the conditions to do their best work.
  
  

Commitment & contract
Permanent or fixed-term. Full-time.

Location
Milan (Italy), Warsaw (Poland), Madrid (Spain) or remote in selected countries.

The selection process
In our screening process, we prioritize verifiable signals of excellence, regardless of seniority. Some people hold back because they feel they lack experience or have an “imperfect” CV. If you like the role and believe you could excel over time, don’t self-reject.

If you pass our screening, you’ll be asked to complete one or more tests. They are challenging, may involve unfamiliar problems, and can take several hours.

We set the bar high and won’t extend an offer until we’re confident we’ve found the right candidate. This is why a job may remain open for months or be reposted several times.

We consider all applicants for employment and provide reasonable accommodations for individuals with disabilities—please let us know through this form.

Before you apply
If you’ve applied before but didn't receive an offer, we recommend waiting at least one year before applying again.

Bending Spoons is a demanding environment. We’re extremely ambitious and we hold ourselves—and one another—to a high standard. While this tends to lead to extraordinary learning, achievement, and career growth, it also requires significant commitment.

To help you ramp up quickly and set yourself up for success, we recommend spending your first few months working from our Milan office, regardless of your long-term work location. It’s the best way to rapidly absorb our company culture and build trust with your new teammates. We’ll support you with generous travel and accommodation assistance. After that, you’re welcome to work from our offices in Milan or London, or remotely from approved countries—depending on what we agree at the offer stage.

If the role speaks to you and you’re excited to give your best, we’d love to hear from you. Apply now—we can’t wait to meet you.

• Flexibilidad horariaSí
• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• PublicadaNueva

Teletrabajo . Excel Office

At Bending Spoons, we’re striving to build one of the all-time great companies. A company that serves a huge number of customers. A company where team members grow to their full potential. A company that functions at unparalleled levels of effectiveness and efficiency. A company that creates value for shareowners at an extraordinary rate. And a company that does so while adhering to high ethical standards.

In pursuit of this objective, we acquire and improve digital businesses, not to sell on, but to own and operate for the long term. The transformations we make are often deep—designed to speed up innovation, benefit customers, and strengthen business performance. Here, hierarchy is minimal and teams are small and talent-dense. We operate established products with the ambition, agility, and urgency of a startup. Across the company, we integrate AI deeply into how we work so that human judgment and machine intelligence reinforce each other.

For a talented, driven, and collaborative individual, working at Bending Spoons is an opportunity to learn, make an impact, and progress their career at an exceptionally high rate. That’s our promise to such a candidate.

A few examples of your responsibilities

• Support our users by ensuring they receive fast, helpful answers—increasingly through automated and AI-driven support systems.
• Identify frequent issues and opportunities, and share feedback with the product and engineering teams to enable continuous product improvement.
• Build and improve scalable support systems—including help centers, automated flows, and self-service experiences—that help users solve problems quickly and independently.
• Represent Bending Spoons by addressing users’ product reviews and synthesize the resulting insights into regular reports on user sentiment, helping the wider team stay informed and act on emerging patterns.
• Help with the exploration and implementation of AI solutions to enhance user support and optimize internal processes, streamlining workflows and reducing inefficiencies.
• Stay up to date on app releases and product developments, ensuring support responses are accurate, timely, and reflective of the latest product experience.
  
  

What we look for

• Reasoning ability. Given the necessary knowledge, you can solve complex problems. You think from first principles, and structure your ideas sharply. You resist the influence of biases. You identify and take care of the details that matter.
• Drive. You’re extremely ambitious in everything you do—and your initiative, effort, and tenacity match the intensity of your ambition. You feel deeply responsible for your work. You hold yourself to a high—and rising—bar.
• Team spirit. You give generously and without the expectation of receiving in return. You support the best idea, not your idea. You're always happy to get your hands dirty to help your team. You’re reliable, honest, and transparent.
• Proficiency in English. You read, write, and speak proficiently in English.
  
  

What we offer

• Incredibly talented, entrepreneurial teams. You’ll work in small, result-oriented, autonomous teams alongside some of the brightest people in your field.
• An exceptional opportunity for growth. We go to great lengths to hire individuals of outstanding potential—then, our priority is to put them in the ideal position to thrive. Spooners in their 20s lead products worth hundreds of millions of dollars. And if you’ve got what it takes, you’ll soon be playing an essential role in major projects, too.
• Competitive pay and access to equity in the company. Typically, we offer individuals at the start of their career an annual salary of £41,255 in London and €39,892 elsewhere in Europe. For a candidate that we assess as possessing considerable relevant experience, the salary on offer tends to be between £56,345 and £85,797 in London, and €54,346 and €82,557 elsewhere in Europe. Compensation varies by location and expected impact, and grows rapidly as you gain experience and translate it into greater contributions. For individuals who demonstrate exceptional capability, we may offer compensation that extends beyond the usual ranges to reflect their higher expected impact. If you're offered a permanent contract, you'll also be able receive some of your pay in company equity at a discounted price, thus participating in the value creation we achieve together. If relocating to Italy, you may enjoy a 50% tax cut.
• All. These. Benefits. Flexible hours, remote working, unlimited backing for learning and training, top-of-the-market health insurance, a rich relocation package, generous parental support, and a yearly retreat to a stunning location. We help each Spooner set up the conditions to do their best work.
  
  

Commitment & contract
Permanent or fixed-term. Full-time.

Location
Milan (Italy), Warsaw (Poland), Madrid (Spain) or remote in selected countries.

The selection process
In our screening process, we prioritize verifiable signals of excellence, regardless of seniority. Some people hold back because they feel they lack experience or have an “imperfect” CV. If you like the role and believe you could excel over time, don’t self-reject.

If you pass our screening, you’ll be asked to complete one or more tests. They are challenging, may involve unfamiliar problems, and can take several hours.

We set the bar high and won’t extend an offer until we’re confident we’ve found the right candidate. This is why a job may remain open for months or be reposted several times.

We consider all applicants for employment and provide reasonable accommodations for individuals with disabilities—please let us know through this form.

Before you apply
If you’ve applied before but didn't receive an offer, we recommend waiting at least one year before applying again.

Bending Spoons is a demanding environment. We’re extremely ambitious and we hold ourselves—and one another—to a high standard. While this tends to lead to extraordinary learning, achievement, and career growth, it also requires significant commitment.

To help you ramp up quickly and set yourself up for success, we recommend spending your first few months working from our Milan office, regardless of your long-term work location. It’s the best way to rapidly absorb our company culture and build trust with your new teammates. We’ll support you with generous travel and accommodation assistance. After that, you’re welcome to work from our offices in Milan or London, or remotely from approved countries—depending on what we agree at the offer stage.

If the role speaks to you and you’re excited to give your best, we’d love to hear from you. Apply now—we can’t wait to meet you.

• Nivel de experiencia---
• Tipo de contratoPor días
• PublicadaNueva

. Excel Office

SUPPLY CHAIN - CUSTOMER SERVICE INTERN

(INTERSHIP CONTRACT)

We are looking for students to join our customer service organization at our Global Supply Chain Hub in Barcelona. The Hub Customer Service team is co-located with other supply chain functions, such as supply planning, demand planning, external operations and transportation. Our responsibilities cover both company divisions. English is our working language. The team includes Catalan, Spanish, Italian and French speakers.

Responsibilities

You would be responsible for supporting the Centre of Excellence team within our global supply chain.

Hub. This is a unique opportunity to gain an in-depth understanding of the global supply chain and to work with a multicultural, multidisciplinary team on challenging projects and daily operations. You will learn about customer service, master data and logistics processes, participate in daily business activities, generate and analyze data reports, and identify opportunities for process improvement to enhance service, agility and productivity.

Working for Coty means to celebrate and liberate the diversity of beauty. We challenge convention through invention, expanding our horizons to enrich your reality with possibility. We build brands to inspire and enable our consumers to experience the confidence and joy of expressing their beauty, their way.

YOU ARE A COTY FIT

You are interested in learning and developing a career in supply chain and customer service. As a Customer Service Intern, you will collaborate and work together with other teams, and you get energy from working in a fast-paced, diverse, and international environment.

Other than that, you:

• Students/graduates of higher education studies (Supply Chain, Logistics, Engineering, Economics)
• Proactive, curious and committed to deliver results
• Analytical (able to understand complex concepts and solve problems applying logical thinking)
• Strong in communication and teamwork
• Highly autonomous, disciplined and with high level of ownership
• Fluent in English
• Advanced in Excel (formulas, pivot tables, data charts) and large databases management
• Minimum availability of 500 hours during 6 months
  
  

Our Benefits

As our Customer Service Intern Internship some of the benefits you will receive are:

• Paid internship with a 6-month prolongable internship contract
• Omni-Working: Hybrid flexible working model enabling employees to balance remote and office-based work and promote work / life balance.
• Free accesses to office gym
• Truly international, diverse, and inclusive work environment
  
  

About Coty

Coty is one of the world’s largest beauty companies with an iconic portfolio of brands across fragrance, color cosmetics, skincare, and body care. At Coty, we celebrate the entire human kaleidoscope and cultivate a culture of fearless kindness. Therefore, we are proud to be an equal opportunities employer. We do not discriminate against any candidate or employee and strive to be an open, inclusive and diverse workplace where all employees can be their authentic self. Join us in making over the world of beauty!

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• PublicadaNueva

. Excel Word

Bodegas Cepa 21 es una bodega referente en la Ribera del Duero, con una visión innovadora, vinos diferenciadores de máxima calidad y una red de distribución en más de 40 países.

El equipo busca incorporar un TÉCNICO EN ATENCIÓN AL CLIENTE (contrato indefinido) que trabaje de manera PRESENCIAL en las instalaciones de la bodega, y que se una a nuestro proyecto para crecer profesionalmente dentro de la compañía.

¿Cómo será tu día a día?

Atención y gestión de consultas, solicitudes e incidencias de clientes a través de diferentes canales (teléfono, email y otros medios digitales).

Seguimiento y resolución de reclamaciones.

Gestión y actualización de bases de datos de clientes en el sistema.

Gestión de pedidos, facturación y seguimiento de envíos.

Elaboración de informes de satisfacción y análisis de incidencias para la mejora continua del servicio.

Atención y soporte a clientes nacionales e internacionales.

Apoyo puntual en la atención a visitantes.

Apoyo en gestión administrativa.

¿Qué perfil buscamos?

Estudios mínimos: Formación Profesional de Grado Medio o Superior en Administración, Comercio, Atención al Cliente o similar.

Experiencia mínima: Al menos 2 años desempeñando funciones de atención al cliente o soporte administrativo-comercial.

Manejo fluido de herramientas ofimáticas (Excel, Word, correo electrónico y CRM).

Idiomas requeridos: Castellano nativo e Inglés nivel B2 y superiores.

Serás la persona que necesitamos si además cuentas con...

Alta orientación al cliente y habilidades de comunicación.

Capacidad de organización, gestión de prioridades y resolución de problemas.

Actitud proactiva, polivalente y responsable.

Experiencia previa en sector bodeguero Experiencia previa en manejo de herramienta Navision ¿Por qué debes unirte a nuestro equipo?

Posibilidad de promoción interna y desarrollo profesional dentro de la empresa.

Descuento permanente en todos nuestros vinos y experiencias de enoturismo.

Rango salarial: ******€ - ******€ según experiencia Si crees que este es tu proyecto, no dudes en enviarnos ?? tu CV o contactar con nosotros a través del correo ****** Necesidad de incorporación inmediata

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• PublicadaNueva

.

¿Te gustaría formar parte de un gran equipo profesional, en pleno desarrollo, y poder poner en práctica los conocimientos adquiridos en la carrera?

En Despachos BK ETL Global incorporamos jóvenes con potencial a nuestro equipo para aprender, desarrollar competencias y adquirir experiencia real en un entorno profesional, de la mano de nuestro equipo y de los distintos sectores con los que trabajamos.

Buscamos incorporar una persona en prácticas en

Atención al Cliente y Gestión Administrativa

, ubicación: Miranda de Ebro.

• Funciones:
  
  

Iniciarse en la atención y recepción de clientes tanto de forma presencial como telefónica, desarrollando habilidades de comunicación y trato al cliente.

Familiarizarse con la gestión de citas, agenda y coordinación con los distintos departamentos de la oficina para conocer el funcionamiento diario de la empresa.

Participar en tareas administrativas y de gestión documental, adquiriendo experiencia práctica y organización.

Potenciar habilidades de comunicación, atención al cliente, organización y trabajo en equipo en un entorno profesional y dinámico.

Estudiantes de último curso o recién titulados/as de Grado Universitario o Formación Profesional de Administración y Finanzas, Asistencia a la Dirección, Gestión Administrativa, Marketing y Publicidad, Comercio, Turismo, Relaciones Laborales o áreas similares.

Imprescindible: posibilidad de firmar un convenio de prácticas o beca.

Perfil resolutivo, organizado, con dotes comunicativas y orientación al cliente.

Jornada de mañana (9:*****:00 h) con posibilidad de flexibilizar.

Formación y aprendizaje continuo en un entorno cercano.

Ayuda económica al estudio.

Si estás interesado/a en esta oportunidad, inscríbete en la vacante o bien, mándanos tu CV a: ****** indicando en el asunto: BECA ATENCIÓN AL CLIENTE- MIRANDA

En Despachos BK estamos comprometidos con la igualdad efectiva y real entre personas, por ello, abogamos por la no discriminación por razón de sexo, raza, religión, nacionalidad, género, orientación sexual, edad o diversidad funcional.

Como parte de nuestro compromiso por la igualdad, aseguramos un proceso de selección equitativo donde se tengan en cuenta a las personas candidatas única y exclusivamente por su perfil profesional.

#J-*****-Ljbffr

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• PublicadaNueva

. Excel Word

Bodegas Cepa 21 es una bodega referente en la Ribera del Duero, con una visión innovadora, vinos diferenciadores de máxima calidad y una red de distribución en más de 40 países.

El equipo busca incorporar un TÉCNICO EN ATENCIÓN AL CLIENTE (contrato indefinido) que trabaje de manera PRESENCIAL en las instalaciones de la bodega, y que se una a nuestro proyecto para crecer profesionalmente dentro de la compañía.

¿Cómo será tu día a día?

Atención y gestión de consultas, solicitudes e incidencias de clientes a través de diferentes canales (teléfono, email y otros medios digitales).

Seguimiento y resolución de reclamaciones.

Gestión y actualización de bases de datos de clientes en el sistema.

Gestión de pedidos, facturación y seguimiento de envíos.

Elaboración de informes de satisfacción y análisis de incidencias para la mejora continua del servicio.

Atención y soporte a clientes nacionales e internacionales.

Apoyo puntual en la atención a visitantes.

Apoyo en gestión administrativa.

¿Qué perfil buscamos?

Estudios mínimos: Formación Profesional de Grado Medio o Superior en Administración, Comercio, Atención al Cliente o similar.

Experiencia mínima: Al menos 2 años desempeñando funciones de atención al cliente o soporte administrativo-comercial.

Manejo fluido de herramientas ofimáticas (Excel, Word, correo electrónico y CRM).

Idiomas requeridos: Castellano nativo e Inglés nivel B2 y superiores.

Serás la persona que necesitamos si además cuentas con...

Alta orientación al cliente y habilidades de comunicación.

Capacidad de organización, gestión de prioridades y resolución de problemas.

Actitud proactiva, polivalente y responsable.

Experiencia previa en sector bodeguero

Experiencia previa en manejo de herramienta Navision

¿Por qué debes unirte a nuestro equipo?

Posibilidad de promoción interna y desarrollo profesional dentro de la empresa.

Descuento permanente en todos nuestros vinos y experiencias de enoturismo.

Rango salarial: ******€ - ******€ según experiencia

Si crees que este es tu proyecto, no dudes en enviarnos ?? tu CV o contactar con nosotros a través del correo ******

Necesidad de incorporación inmediata

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• PublicadaNueva

.

Un hotel en Barcelona está buscando un recepcionista para unirse a su equipo.

La recepción es el primer contacto con los huéspedes, y buscamos a una persona amable y resolutiva para cuidar de los detalles.

Se valorará la experiencia en atención al cliente y un buen nivel de inglés, siendo positivo conocer otros idiomas.

Si disfrutas del trato con las personas y quieres desarrollarte en el sector hotelero, ¡nos encantaría conocerte!

Envía tu CV a ******.

#J-*****-Ljbffr

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada4 abr.

. Cloud Coumputing

The Opportunity

We have a fantastic opportunity for a Senior Customer Success Manager to join our team based in Madrid and Barcelona.

At Adobe, our Customer Success team is dedicated to delivering outstanding experiences and driving value for our customers. We achieve this through three core pillars: Partnership, Adoption, and Value Realization.

Our CSMs increase value and ROI in complex accounts by building partnerships, advising strategy, and collaborating with teams and customers to accelerate value.

As a CSM at Adobe you are a leader in customer success to achieve results throughout the product lifecycle.

What You’ll Do

• Lead customers through digital transformation with a clear view of customer objectives and key performance indicators
• Establish a comprehensive strategy for managing your account portfolio, ensuring that customers realize the maximum value and return on investment from their Adobe solutions and services.
• Account strategy planning and building clear success plans to increase solution adoption and usage, drive dedication, advocacy and minimize customer attrition
• Lead customers with industry expertise and standard methodologies on efficient utilization to meet their specific business objectives
• Build positive relationships at senior levels, including C-Level, within some of the biggest companies in the Europe
• Track accounts’ performance and lead critical blocking issues with clear execution plan and aim to get closure
• Provide thought leadership & industry expertise to the customer success organization, our clients and Adobe’s European Customer Success team
  
  

What You Need To Succeed

• Bachelor’s or Master’s degree or equivalent experience
• Experienced in post-sales account management in Digital Marketing (analytics, optimization/conversion and/or social). Candidates with pre-sales, marketing/creative agency or consulting background will be considered
• Strong experience in Digital Marketing Solutions and knowledge of the Adobe’s competitive landscape
• Proven efficiency in managing an account portfolio of large, global, sophisticated, and strategic accounts at a senior level. Building and maintaining relationships at most senior levels with assigned accounts becoming a trusted advisor
• Proven experience driving customer retention initiatives, achieving high retention rates and customer happiness (NPS)
• Strong communication skills (English)
• Tenacious, personable, high confidence and results oriented with a focus in exceeding client expectations
• Adaptable, strong self-awareness, confidence to hold themselves and others to account based on expectations and the ability to collaborate effectively across different departments
  
  

As our many awards will tell you, at Adobe you’ll be immersed in an exceptional work environment that is recognized around the world. You’ll be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely. If you’re looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog, https://blog.adobe.com/en/topics/adobe-life and explore the fantastic benefits we offer at Rewards.adobe.com.

Adobe is an equal opportunity employer. We hire talented individuals, regardless of gender, race or colour, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. We know that when our employees feel appreciated and included, they can be more creative, innovative and successful. This is what it means to be Adobe For All.

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours.

About Adobe

Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.

Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours.

Let’s Adobe together

At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.

Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email [email protected] or call +1 408-536-3015.

AI Use Guidelines for Interviews:

Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process.

At Adobe, we empower employees to innovate with AI — and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it’s restricted during live interviews. See how we think about AI in the hiring experience.

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada4 abr.

. Excel Word

Bodegas Cepa 21 es una bodega referente en la Ribera del Duero, con una visión innovadora, vinos diferenciadores de máxima calidad y una red de distribución en más de 40 países.

El equipo busca incorporar un TÉCNICO EN ATENCIÓN AL CLIENTE (contrato indefinido) que trabaje de manera PRESENCIAL en las instalaciones de la bodega, y que se una a nuestro proyecto para crecer profesionalmente dentro de la compañía.

¿Cómo será tu día a día?

Atención y gestión de consultas, solicitudes e incidencias de clientes a través de diferentes canales (teléfono, email y otros medios digitales).

Seguimiento y resolución de reclamaciones.

Gestión y actualización de bases de datos de clientes en el sistema.

Gestión de pedidos, facturación y seguimiento de envíos.

Elaboración de informes de satisfacción y análisis de incidencias para la mejora continua del servicio.

Atención y soporte a clientes nacionales e internacionales.

Apoyo puntual en la atención a visitantes.

Apoyo en gestión administrativa.

¿Qué perfil buscamos?

Estudios mínimos: Formación Profesional de Grado Medio o Superior en Administración, Comercio, Atención al Cliente o similar.

Experiencia mínima: Al menos 2 años desempeñando funciones de atención al cliente o soporte administrativo-comercial.

Manejo fluido de herramientas ofimáticas (Excel, Word, correo electrónico y CRM).

Idiomas requeridos: Castellano nativo e Inglés nivel B2 y superiores.

Serás la persona que necesitamos si además cuentas con...

Alta orientación al cliente y habilidades de comunicación.

Capacidad de organización, gestión de prioridades y resolución de problemas.

Actitud proactiva, polivalente y responsable.

Experiencia previa en sector bodeguero

Experiencia previa en manejo de herramienta Navision

¿Por qué debes unirte a nuestro equipo?

Posibilidad de promoción interna y desarrollo profesional dentro de la empresa.

Descuento permanente en todos nuestros vinos y experiencias de enoturismo.

Rango salarial: ******€ - ******€ según experiencia

Si crees que este es tu proyecto, no dudes en enviarnos ?? tu CV o contactar con nosotros a través del correo ******

Necesidad de incorporación inmediata