Organization- Grand Hyatt Barcelona

Summary

Are you passionate about delivering exceptional service and creating memorable guest experiences? Join our team as a Waiter/Waitress 30 hours in our Bar Sofia and bring your energy, enthusiasm, and dedication to a role that’s all about ensuring our guests feel welcome and well cared for. This is a part-time position of 30 hours per week, working from Friday to Sunday. You'll be on the afternoon shift, starting around 15:00 or 15:30 in the afternoon and finishing around 1:00 or 1:30 at night. It’s perfect if you enjoy evening vibes and busy weekend energy!

What You’ll Do

• Welcome Guests with a Smile: Provide attentive, friendly, and professional service to make every guest feel valued.
• Deliver Exceptional Service: Take care of food and beverage orders, accommodate special requests, and offer personalized recommendations.
• Maintain a Spotless Environment: Clear, clean, and reset tables promptly to create a tidy and inviting atmosphere.
• Stay Organized: Ensure stations, tables, and side stands are well-stocked, neat, and ready for service.
• Know the Menu: Familiarize yourself with the menu, daily specials, and P.O.S. system to assist guests effectively and efficiently.
• Work as a Team: Collaborate with colleagues and management to support smooth operations and great service.
• Handle Payments: Process payments accurately and complete end-of-shift paperwork when needed.
• Adapt and Assist: Help with opening, closing, and side work duties, and take on other responsibilities as requested by management.
  
  

What We’re Looking For:

• A positive, service-oriented personality with a genuine commitment to guest satisfaction.
• Professional appearance and adherence to uniform standards.
• Dependable attendance and flexibility to work according to scheduling needs.
• A team player who’s attentive, helpful, and courteous to guests and coworkers alike.
  
  

Qualifications

• Prior Experience: Previous experience in similar roles is highly desirable.
• Strong Communication Skills: Ability to actively listen, understand, and address concerns and questions from both coworkers and guests effectively.
• Team Player: A collaborative mindset, with a willingness to contribute positively to team success.
• Bilingual Proficiency: Fluent in both English and Spanish, ensuring clear and seamless communication in a diverse environment.
  
  

What you will love about us!

• 12 complimentary nights a year across Hyatt Hotels worldwide
• Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
• 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
• Complimentary meals at our employee cafeteria
• Complimentary access to a multifaceted Wellness Platform in the care of mental well-being inspiring human growth
• Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide
  
  

At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1350 hotels in over 70 countries and is recognized as a Great Place to Work Company! Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.

Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is c elebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.