Ofertas de empleo para REST

• Flexibilidad horariaSí
• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• PublicadaNueva

Teletrabajo . Python Docker Kubernetes Microservices REST gRPC Office

At Bending Spoons, we’re striving to build one of the all-time great companies. A company that serves a huge number of customers. A company where team members grow to their full potential. A company that functions at unparalleled levels of effectiveness and efficiency. A company that creates value for shareowners at an extraordinary rate. And a company that does so while adhering to high ethical standards.

To achieve this objective, we execute the following strategy: We acquire a digital business with untapped potential and make it as successful as we can by leveraging our platform—which comprises our expertise, technologies, data, brand, talents, and company culture. Then, we invest the proceeds into making our platform more powerful, and into acquiring new businesses. Thus, our strategy sees us combine an investor’s attention to capital allocation with the hands-on approach of an operator.

For a talented, driven, and collaborative individual, working at Bending Spoons is an opportunity to learn, make an impact, and progress their career at an exceptionally high rate. That’s our promise to such a candidate.

A few examples of your responsibilities

• Master your toolkit. By working across diverse tech stacks, you’ll refine your ability to choose the right tools for every challenge. From monolithic to microservices architectures, gRPC to REST APIs, Kubernetes to Docker, Python to Rust—you’ll show that true expertise isn’t about using the trendiest technologies, but about understanding their purpose to unleash their full potential.
• Build stuff that matters. Regardless of your seniority, you’ll enjoy plenty of autonomy and take full ownership of your work, from ideation to execution. You’ll have the unique opportunity to build software from the ground up and witness firsthand how your code evolves into a product used at scale.
• Simplify relentlessly. Is every component essential? Do we need this process? As a Bending Spoons engineer, your mission is to turn complexity into simplicity. Whether optimizing CI/CD pipelines, writing maintainable code, or crafting minimalist architectures, your drive to simplify will power scalable, future-proof solutions.
  
  

What we look for

• Reasoning ability. Given the necessary knowledge, you can solve complex problems. You think from first principles, and structure your ideas sharply. You resist the influence of biases. You identify and take care of the details that matter.
• Drive. You’re extremely ambitious in everything you do—and your initiative, effort, and tenacity match the intensity of your ambition. You feel deeply responsible for your work. You hold yourself to a high—and rising—bar.
• Team spirit. You give generously and without the expectation of receiving in return. You support the best idea, not your idea. You're always happy to get your hands dirty to help your team. You’re reliable, honest, and transparent.
• Proficiency in English. You read, write, and speak proficiently in English.
  
  

What we offer

• Incredibly talented, entrepreneurial teams. You’ll work in small, result-oriented, autonomous teams alongside some of the brightest people in your field.
• An exceptional opportunity for growth. We go to great lengths to hire individuals of outstanding potential—then, our priority is to put them in the ideal position to thrive. Spooners in their 20s lead products worth hundreds of millions of dollars. And if you’ve got what it takes, you’ll soon be playing an essential role in major projects, too.
• Competitive pay and access to equity in the company. Typically, we offer individuals at the start of their career a salary of £85,797 in London and €66,065 elsewhere in Europe. For a candidate that we assess as possessing considerable relevant experience, the salary on offer tends to be between £112,189 and £196,764 in London, and €107,837 and €188,848 elsewhere in Europe. Compensation varies by location and expected impact, and grows rapidly as you gain experience and translate it into greater contributions. You can also receive some of your pay in company equity at a discounted price, thus participating in the value creation we achieve together. If relocating to Italy, you may enjoy a 50% tax cut.
• All. These. Benefits. Flexible hours, remote working, unlimited backing for learning and training, top-of-the-market health insurance, a rich relocation package, generous parental support, and a yearly retreat to a stunning location. We help each Spooner set up the conditions to do their best work.
  
  

Commitment & contract
Permanent or fixed-term. Full-time.

Location
Milan (Italy), London (UK), Madrid (Spain), Warsaw (Poland) or remote.

The selection process
If you pass our screening, we’ll ask you to take on a few tests designed to assess how you approach unfamiliar problems. They’re challenging and may take several hours to complete. If you’re successful with those, we’ll invite you to a series of interviews.

We set the bar high and won't extend an offer until we're convinced we've found the right candidate. This is why a job may stay open for months or be reposted several times.

Studies suggest that women tend not to apply for a job if their CV isn’t a perfect fit. Here, talent takes precedence over experience. So if you like the role and think you could be awesome at it in time, go ahead and apply.

Bending Spoons is an equal opportunity and affirmative action employer. We consider for employment any applicant and provide reasonable accommodations for an individual with disabilities—just let us know through this form.

Before you apply
If you’ve applied before but didn't receive an offer, we recommend waiting at least one year before applying again.

Bending Spoons is a demanding environment. We’re extremely ambitious and we hold ourselves—and one another—to a high standard. While this tends to lead to extraordinary learning, achievement, and career growth, it also requires significant commitment.

To help you ramp up quickly and set yourself up for success, we recommend spending your first few months working from our Milan office, regardless of your long-term work location. It’s the best way to rapidly absorb our company culture and build trust with your new teammates. We’ll support you with generous travel and accommodation assistance. After that, you’re welcome to work from our offices in Milan or London, or remotely from approved countries—depending on what we agree at the offer stage.

If the role speaks to you and you’re excited to give your best, we’d love to hear from you. Apply now—we can’t wait to meet you.

• Nivel de experiencia---
• Tipo de contratoTemporal
• PublicadaNueva

. Python Docker Kubernetes Microservices REST gRPC Office

At Bending Spoons, we’re striving to build one of the all-time great companies. A company that serves a huge number of customers. A company where team members grow to their full potential. A company that functions at unparalleled levels of effectiveness and efficiency. A company that creates value for shareowners at an extraordinary rate. And a company that does so while adhering to high ethical standards.

To achieve this objective, we execute the following strategy: We acquire a digital business with untapped potential and make it as successful as we can by leveraging our platform—which comprises our expertise, technologies, data, brand, talents, and company culture. Then, we invest the proceeds into making our platform more powerful, and into acquiring new businesses. Thus, our strategy sees us combine an investor’s attention to capital allocation with the hands-on approach of an operator.

For a talented, driven, and collaborative individual, working at Bending Spoons is an opportunity to learn, make an impact, and progress their career at an exceptionally high rate. That’s our promise to such a candidate.

This internship is an exclusive opportunity for Spain top students to dive into a dynamic, innovative environment. It will run from June to September 2026, offering participants the opportunity to make a real impact while gaining invaluable hands-on experience and professional growth.

A few examples of your responsibilities

• Master your toolkit. By working across diverse tech stacks, you’ll refine your ability to choose the right tools for every challenge. From monolithic to microservices architectures, gRPC to REST APIs, Kubernetes to Docker, Python to Rust—you’ll show that true expertise isn’t about using the trendiest technologies, but about understanding their purpose to unleash their full potential.
• Build stuff that matters. Regardless of your seniority, you’ll enjoy plenty of autonomy and take full ownership of your work, from ideation to execution. You’ll have the unique opportunity to build software from the ground up and witness firsthand how your code evolves into a product used at scale.
• Simplify relentlessly. Is every component essential? Do we need this process? As a Bending Spoons engineer, your mission is to turn complexity into simplicity. Whether optimizing CI/CD pipelines, writing maintainable code, or crafting minimalist architectures, your drive to simplify will power scalable, future-proof solutions.
  
  

What we look for

• Reasoning ability. Given the necessary knowledge, you can solve complex problems. You think from first principles, and structure your ideas sharply. You resist the influence of biases. You identify and take care of the details that matter.
• Drive. You’re extremely ambitious in everything you do—and your initiative, effort, and tenacity match the intensity of your ambition. You feel deeply responsible for your work. You hold yourself to a high—and rising—bar.
• Team spirit. You give generously and without the expectation of receiving in return. You support the best idea, not your idea. You're always happy to get your hands dirty to help your team. You’re reliable, honest, and transparent.
• Proficiency in English. You read, write, and speak proficiently in English.
  
  

What we offer

• Incredibly talented, entrepreneurial teams. You’ll work in small, result-oriented, autonomous teams alongside some of the brightest people in your field.
• An exceptional opportunity for growth. We go to great lengths to hire individuals of outstanding potential—then, our priority is to put them in the ideal position to thrive. Spooners in their 20s lead products worth hundreds of millions of dollars. And if you’ve got what it takes, you’ll soon be playing an essential role in major projects, too.
• Competitive pay. Typically, we offer individuals in this role a salary of £68,579 in London and €54,346 elsewhere in Europe. Compensation varies by location and expected impact, and grows rapidly as you gain experience and translate it into greater contributions. If relocating to Italy, you may enjoy a 50% tax cut.
  
  

Commitment & contract
Internship. Full-time.

Location
Milan (Italy) or remote.

The selection process
If you pass our screening, we’ll ask you to take on a few tests designed to assess how you approach unfamiliar problems. They’re challenging and may take several hours to complete. If you’re successful with those, we’ll invite you to a series of interviews.

We set the bar high and won't extend an offer until we're convinced we've found the right candidate. This is why a job may stay open for months or be reposted several times.

Studies suggest that women tend not to apply for a job if their CV isn’t a perfect fit. Here, talent takes precedence over experience. So if you like the role and think you could be awesome at it in time, go ahead and apply.

Bending Spoons is an equal opportunity and affirmative action employer. We consider for employment any applicant and provide reasonable accommodations for an individual with disabilities—just let us know through this form.

Before you apply
If you’ve applied before but didn't receive an offer, we recommend waiting at least one year before applying again.

Bending Spoons is a demanding environment. We’re extremely ambitious and we hold ourselves—and one another—to a high standard. While this tends to lead to extraordinary learning, achievement, and career growth, it also requires significant commitment.

To help you ramp up quickly and set yourself up for success, we recommend spending your first few months working from our Milan office, regardless of your long-term work location. It’s the best way to rapidly absorb our company culture and build trust with your new teammates. We’ll support you with generous travel and accommodation assistance. After that, you’re welcome to work from our offices in Milan or London, or remotely from approved countries—depending on what we agree at the offer stage.

If the role speaks to you and you’re excited to give your best, we’d love to hear from you. Apply now—we can’t wait to meet you.

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• PublicadaNueva

Teletrabajo . API REST Flutter

¿De qué va la empresa en la que trabajarás?

Somos una empresa de soluciones móviles corporativas, la cual desde hace 10 años viene centrado su misión en acelerar la digitalización tecnológica de la sociedad, desarrollamos tanto webs como apps híbridas.

En estos años nuestro equipo ha dado forma a más de 1000 proyectos para 150 clientes con presencia nacional e internacional.

¿En qué creemos?

Nos basamos en cuatro valores fundamentales:

• Innovación, ofreciendo soluciones innovadoras de una manera profesional y rentable con un valor diferencial: el conocimiento experto en toda la cadena de valor.
• Compromiso ya que llevamos como propios los objetivos de la organización y superamos cualquier obstáculo para lograrlos.
• Proactividad, proveyendo y realizando acciones para mejorar sus servicios y calidad.
• Trabajo en equipo, contando con un equipo motivado y multidisciplinar que trabaja en perfecta coordinación para lograr los objetivos comunes.
  
  
  

Requisitos:

Te contamos más:

Actualmente estamos en búsqueda activa de un Flutter Developer para trabajar en uno de nuestros principales clientes

• Perfil con 4 años + de experiencia en flutter
• Experiencia trabajando con Api Rest
• Valorable experiencia tanto en la parte mobile como web
• Valorable buen nivel de inglés

• Nivel de experiencia---
• Tipo de contratoTemporal
• Publicada23 nov.

Teletrabajo . Python REST Machine Learning

Location: Paris or Barcelona
Internship - 4-6 months
Remote working possible - 2 days per weekWELCOME TO SITA

At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry.

 

You'll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don't just move the world forward-we're proud to be recognized as a Great Place to Work® by 79% of our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow.

 

Are you ready to love your job?

 

The adventure begins right here, with you, at SITA.

 

Purpose

The Data Intelligence team develops and deploys data-driven and AI-powered solutions to optimize operations in the aviation industry, with a specific focus on reducing the sector's CO2 emissions. For example, SITA Opticlimb helps to save fuel for each climb by computing optimal climb speeds considering number of factors like air density, weight ...

 

We are seeking a highly motivated AI Engineer Intern to join our Data Intelligence team. As an AI Expert Intern, you will have the opportunity to work closely with our AI Experts on cutting-edge projects, leveraging your skills and knowledge in AI development and optimization. This internship provides a valuable opportunity to gain hands-on experience in the field of AI and contribute to the success of our data intelligence solutions.

 

Responsibilities

• Collaborate with the AI Product Lead to understand the goals and requirements of the specific product.
• Assist in the development and optimization of AI models and algorithms for the product.
• Conduct research and gather relevant data to support the AI model development process.
• Preprocess and analyze data using tools such as Pandas, NumPy, and scikit-learn to prepare it for model training and evaluation.
• Support the AI Product Lead in conducting experiments and tests to evaluate model performance.
• Help implement new features and enhancements in collaboration with the development team.
• Collaborate with cross-functional teams, including Data Scientists and Flight Ops Experts, to ensure successful product delivery.
• Document development processes, procedures, and findings.
• Stay updated on the latest AI research and industry trends to contribute innovative ideas to the project.
• Support the AI Product Lead in troubleshooting and resolving technical issues related to the product.

 

 

Qualifications

• Currently pursuing a Bachelor's or Master's degree in Computer Science, Data Science, or a related field.
• Solid understanding of AI and machine learning concepts.
• Proficiency in Python and experience with libraries such as Pandas, NumPy, and scikit-learn.
• Knowledge of data preprocessing, feature engineering, and model evaluation techniques.
• Strong analytical and problem-solving skills.
• Excellent communication and teamwork abilities.
• Passion for learning and staying up-to-date with AI advancements.

Why should you join us

Join our team as an intern or apprentice and embark on an exciting journey to revolutionize the aviation industry with our cutting-edge AI-driven solutions. As a member of our dynamic and passionate team, you will have the opportunity to learn and contribute to the development and deployment of our own Python packages, gaining valuable hands-on experience in the end-to-end data pipeline. Our commitment to sustainability drives us to reduce the ecological impact of the aviation sector.

As part of our team, we prioritize your growth and well-being. We offer competitive compensation and benefits tailored to interns and apprentices, including 2 days of paid vacation per month to ensure you have time to rest, rejuvenate, and strike a healthy work-life balance. By joining us, you will become part of a vibrant community of talented individuals who are passionate about shaping the future of the aviation industry. We foster a collaborative and inclusive work environment where you can learn from experienced professionals, contribute your unique insights, and develop valuable skills in AI engineering. Together, we will make a positive impact on the aviation industry while providing you with a rewarding and fulfilling experience that sets you on the path to a successful career in the field.

 

• Nivel de experiencia---
• Tipo de contratoTemporal
• Publicada23 nov.

. REST Excel Office

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. 

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. 

American Express, global leader in payment services, is looking for a university or master student to support the Marketing Operations team in PAYBACK, the leading multi-loyalty program and multichannel marketing platform, belonging to the American Express Group. 

 

Overview of BU/Team: 

The Spain Acquisition Team for personal and Small Business customers in Spain focuses on growing market share through effective, sustainable and profitable acquisition strategies. 

 

Within this unit, the Capabilities and Operations team plays a key role, facilitating the comprehensive management of the sales team. This includes optimizing the customer journey, efficiently managing the flow of incoming Applications, and continuously improving processes through new technologies, both internal and external. Additionally, it centralizes information related to results, manages projects and stakeholders, and ensures that sales process initiatives are implemented in a prioritized manner and according to established deadlines. 

 

The Intern Will:  

• Learn to Interact with other corporate functions (e.g. Global new accounts, credit risk) and the external telemarketing agencies and be tasked to monitor and optimize internal processes. 

   

• Gain experience in the Approval Rate analysis management process for applications of Personal and Small Business segments. 

   

• Familiarise with the operational activities in order to deliver insights to make the decision process easier for the Global New Accounts team. 

• Understand the daily metrics to the prioritize tasks for the rest of the team. 

   

• Comprehend the structure in the daily core activities, producing internal and external reporting and liaising with the operations units. 

 

Desirable Qualifications/Skills and Experience/Language Requirements:  

• Meticulous attention to detail and organizational skills. 

• You’re able to remain calm under pressure, think on your feet and proactively solve problems. 

• Good communication and relational skills. 

• Self-starting, innovative thinker who can provide a team with suggestions and recommendations for process improvement. 

• Fluency in English and Spanish. 

• Proficient knowledge of Office tools (Excel, Power Point). 

 

American Express is a global organization and as part of your application, please submit your CV in English, as this role requires candidates to demonstrate proficient English writing, reading, and oral communication skills.   

 

More Information: 

Location: Madrid 

Starting Date: Monday 24 November 2025 

Duration: 12 Months  

Hours: 35 hours per week  

 

For Recent Graduate Students: 

Alongside your internship you will be enrolled on programme coordinated by Fundación Universidad Empresa (FUE). This programme will allow students to focus on productivity, adaptive management and innovation, to apply their theoretical knowledge in a real-world setting, collaborating directly on the management and optimization of commercial processes. The student will develop essential skills in project management, data analysis, and negotiation, which are critical for future integration into the labor market. 

To enroll the programme, the candidate must have completed the degree or due to submit the final degree project, or the final degree project plus 9 ECTS max. 

For Undergraduate Students: 

If you are an undergraduate or masters student, you must be in your final year of study and your university will need to agree that you can commit to 35hours per week. Please ensure you check this with your university prior to applying.  

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries 
• Bonus incentives 
• Support for financial-well-being and retirement 
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• Generous paid parental leave policies (depending on your location) 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities
  

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada22 nov.

Python TSQL Azure Cloud Coumputing REST AWS DevOps Terraform Spark Office

Additional Locations: France-Île-de-France; Germany-Düsseldorf; Italy-Milan; Netherlands-Kerkrade; Spain-Madrid; United Kingdom-Hemel Hempstead

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we´ll give you the opportunity to harness all that´s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we´ll help you in advancing your skills and career. Here, you´ll be supported in progressing - whatever your ambitions.

A Day in the Life of the EMEA Data Platform Engineer:

You´ll start your day by scanning platform health dashboards, pipeline success rates, latency, cost and capacity signals, SLO attainment, and data quality alerts, then action the highest-value improvements. You´ll partner with data product managers & owners, data engineers, AI engineers, data scientists, and application teams to turn business needs into robust, reusable platform capabilities.

When EMEA-specific constraints (e.g., GDPR) surface, you´ll collaborate with Security, Legal, and Governance to design compliant patterns without slowing delivery. Working closely with the Global team, you´ll ship infrastructure-as-code, automate CI/CD for data workloads, and harden security so teams can build safely by default.

Throughout the week, you´ll evolve ingestion and processing frameworks (batch, micro-batch, streaming), improve observability (logging, tracing, lineage), and coach teams on using the platform´s self-service tooling and catalog. You´ll run blameless incident reviews, remove toil, and continuously raise reliability, performance, and cost efficiency.

Each month, you´ll contribute to global architecture forums to converge standards, reuse patterns, and ensure EMEA requirements are reflected in the enterprise roadmap.

The role:
Reporting to the Data Engineering & Platform Manager, the Data Platform Engineer builds and operates the cloud data platforms that powers analytics, AI, and operational data products across the region. You will design secure, scalable, and observable platform services (compute, storage, processing, orchestration, quality, lineage, access), deliver them as well-documented, reusable capabilities, and support teams in adopting them at scale. Success requires deep engineering craft, platform thinking, and close collaboration across product, architecture, and governance.

Key Responsibilities:
- Platform engineering & operations: Design, build, and operate cloud data platforms components (lake/lakehouse, warehouses, streaming, orchestration, catalogs) with strong SLIs/SLOs, automated recovery, and capacity planning.
- Pipelines & frameworks: Provide reusable templates and libraries for ELT/ETL, CDC, and streaming, standardize patterns for schema evolution, testing, and deployments across domains.
- Security & compliance by design: Implement least-privilege IAM, key management, encryption in transit/at rest, network segmentation, and data classification, ensure GDPR/data residency adherence with auditable controls.
- Observability & quality: Instrument end-to-end telemetry (logs/metrics/traces), lineage, and data quality checks, build dashboards and alerts to prevent regressions and reduce MTTD/MTTR.
- Automation & IaC: Deliver platform resources with infrastructure-as-code, enable Git-based workflows, CI/CD for data workloads, and policy-as-code guardrails.
- Cost efficiency: Monitor and optimize spend across compute/storage, set budgets and alerts, recommend right-sizing, workload scheduling, and caching/format strategies.
- Collaboration & enablement: Document platform capabilities, publish examples and runbooks, and provide office hours/community support to drive safe self-service adoption.
- Incident & change management: Lead RCAs, prioritize preventative engineering and change controls.
- Standards & reusability: Contribute to reference architectures and shared components, champion interoperability (contracts, semantics) with architecture and governance peers.
- Global alignment: Partner with global platform, product, and security teams to align roadmaps, share learnings, and represent EMEA needs.

What you will need:
- Bachelor´s in computer science, Engineering, or related field.
- 5-8+ years in data engineering/platform engineering with production experience in cloud data stacks, with a strong focus on Snowflake, Data Cloud and AWS as primary platforms. Experience with Informatica, dbt, and Azure is highly valued.
- Proficiency in Python and SQL, strong grasp of distributed data processing (e.g., Spark on AWS EMR) and storage formats (Parquet/Delta/Iceberg).
- Hands-on with Infrastructure as Code (e.g., Terraform), CI/CD (e.g., GitHub Actions/Azure DevOps), containers/orchestrators (e.g., Docker/Kubernetes), and job schedulers (e.g., Airflow/ADF).
- Solid security engineering across AWS and Snowflake: IAM, secrets, encryption, and policy-as-code.
- Observability mindset: metrics, tracing, logging, lineage, and data quality frameworks, ideally leveraging platform-native tools (e.g., AWS CloudWatch, Snowflake monitoring, Informatica data quality, dbt tests).
- Working knowledge of governance and privacy (GDPR), retention, and access models, especially as implemented in Snowflake, AWS, and Azure.
- Excellent communication and collaboration skills across product, engineering, and non-technical stakeholders. Experience in medtech/pharma/consulting is a plus.

What do you offer:
- An ownership mentality for reliability, performance, and cost, and the curiosity to automate everything that repeats.
- Pragmatic engineering instincts: you ship secure, simple, and well-tested solutions that scale.
- A passion for enabling others through great developer experience, documentation, and coaching.
- Continuous learning in Data & AI platform capabilities (semantic layers, streaming, GenAI-assisted tooling) and how to apply them responsibly.

What do we offer:
- A chance to shape the EMEA data platform foundations and set enterprise-wide standards.
- A collaborative, global network and supportive coaching culture focused on your growth.
- Opportunities to lead high-impact initiatives that accelerate analytics and AI adoption across diverse markets.
- A coaching culture environment focusing on your success and development!

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada21 nov.

. REST

At VELUX, we give you the chance to grow. To shape your own career. To be part of a company that leads the market in sustainable indoor living. A company that aspires to transform the life of both people and planet. We offer you a world of opportunities – if you have the ability and the drive to take them.

The Head of Customer Service will be an integral part of the Market leadership team.

Strategic and hands-on, the Head of Customer Service will be responsible for overseeing and managing the Customer Service operations within the Market organization. This role involves ensuring customer satisfaction, developing Customer Service strategies, and leading a team of Customer Service professionals. The Head of Customer Service plays a critical role in enhancing the customer’s experience, resolving customer issues, and fostering a customer-centric culture.

Key Responsibilities

Customer Service Strategy and Management:

• Design and execute the market strategy for the Customer Service department, which takes care of different stakeholders, such as homeowners, dealers and installers, ensuring seamless delivery from first contact to order, to after-sales support.
• Ensure the Customer Service department is focused on quality, responsiveness, and commercial impact.
• Own the customer relationship management (CRM) across multiple touch points, including the website, contact center, chatbot, advisory service and technicians, ensuring a seamless and consistent customer experience
• Oversee the resolution of complex customer issues and complaints.
  
  

Operational Excellence

• Oversee daily customer service operations to ensure efficiency and quality.
• Develop and implement processes to prevent recurring issues, and implement initiatives to improve overall customer experience.
• Monitor customer feedback, service levels and complaints to identify areas for improvement.
• Oversee end-to-end operations from order management to delivery and after-sales
• Promote efficiency, agility, and disciplined cost control across all operational functions
• Continuously improve tools, systems, and processes to eliminate redundancies and unlock synergies
• Propose and implement the most effective models (insourcing vs outsourcing)
• Establish and optimize processes to manage after-sales interventions efficiently.
• Champion, Occupational Health and safety laws practices, policies and legal requirements
  
  

Team Leadership and Development:

• Lead and mentor the customer service team, fostering a culture of high performance and professional development.
• Ensure the customer service team has the skills and resources necessary
  
  

Performance Management:

• Monitor and analyze customer service metrics to assess performance and identify areas for improvement.
• Develop and implement performance improvement plans for customer service staff.
  
  

Cross-Functional Collaboration:

• Collaborate with other departments such as sales, marketing, and global Operational excellence, to ensure a seamless customer experience.
• Provide insights and recommendations to senior management based on customer feedback and data.
• Collaborate across SWE Customer Service teams and beyond to improve service blueprints and share insights.
  
  

Team Leadership & Culture

• Foster a high-performance, inclusive, and feedback-driven culture
• Support leadership development and cross-functional collaboration
• Support strategic Projects, change Management, lead key transformation initiatives
• Manage change processes with clear communication and stakeholder alignment
  
  

Financial & Performance Management

• Align budget planning with strategic priorities
• Transform the department into a source of profit by identifying and leveraging opportunities for revenue generation.
• Own and manage the Customer Service department P&L
• Drive performance against expected targets and KPIs, and implement continuous optimization strategies
  
  

What We Look For

Strategic Thinking:

• Ability to develop and implement strategic Customer Service plans aligned with business objectives.
• Experience in providing strategic recommendations to senior management.
  
  

Leadership and Management:

• Strong track record in building teams, driving transformation, and delivering commercial impact
• Strong leadership skills with the ability to inspire and lead a high-performing Customer Service team.
  
  

Analytical and Problem-Solving Skills:

• Solid financial acumen with experience managing costs and performance metrics
• Strong analytical skills with the ability to interpret complex data and provide actionable insights.
• Excellent problem-solving skills with a proactive approach to identifying and addressing customer service challenges.
  
  

Communication and Interpersonal Skills:

• Excellent communication skills with the ability to effectively present customer service information to various stakeholders including the board of directors, employees, and external partners.
• Strong interpersonal skills with the ability to build and maintain relationships with internal and external stakeholders.
• Excellent communication skills in Spanish and English; proficiency in Portuguese would be a plus.
  
  

Technology Proficiency:

• Proficiency in customer service software and tools.
• Experience with data analytics and customer relationship management (CRM) platforms.
• Comfortable working in a multicultural, cross-functional environment
• Master’s degree in Business, Operations, Engineering, or related field
  
  

Scope:

• CIC, AFS, Advisory services
  
  

Key Performance Metrics:

• Service performance KPI such as NPS, CSAT, first time fix, etc
• Customer Service P&L
  
  

Why Join Us?

We’re on a mission to help people transform their homes and workplaces into healthier, brighter spaces through daylight and fresh air. Join a company that values innovation, sustainability, and human-centric design. You’ll be part of a passionate team where your leadership will shape both the customer journey and operational backbone of our business.

About VELUX

In the VELUX Group, we offer you a world of opportunities and the chance to create a bright future. From the forefront of the sustainable indoor living industry, we enable those who live, work and play under the roof transform their spaces and live a healthier everyday life with more daylight and fresh air.

The VELUX Group is an international, family-owned business with strong financial roots and each year we are able to create real impact by reinvesting in society, our employees and planet through our foundations.

Alongside the rest of our values, “courage” and “mutual respect” define our actions every day and how we wish to contribute to the world.

Equal Opportunity Employer

VELUX Residential is fully committed to the concept and practice of equal opportunity in all aspects of employment. To further our goal of equal employment opportunity for all employees and prospective employees, it is the policy of VELUX Residential to recruit, hire, train, and promote persons in all job titles without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, or any other basis prohibited by applicable law. All employment decisions shall be consistent with the principle of equal employment opportunity and only job-related qualifications will be required.

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada21 nov.

React Java MongoDB TSQL Azure NoSQL Cloud Coumputing Git REST AWS PostgreSQL Spring RabbitMQ Microservices Kafka

• Posición con creciemiento y desarollo profesional
• Contacto director con cliente

¿Dónde vas a trabajar?

Empresa de servicios IT

Descripción

Lliderar técnicamente el equipo de desarrollo backend, asumiendo la responsabilidad de diseñar, implementar y mantener soluciones robustas y escalables basadas en Java, Spring Boot, microservicios y colas de mensajería. Trabajarás de manera colaborativa con equipos multidisciplinares, brindando una direccion técnica y estrategica.

¿A quién buscamos (H/M/D)?

• Experiencia sólida en backend con Java, Spring Boot y microservicios.
• Perfil senior con experiencia demostrable en liderazgo técnico y desarrollo backend.
• Experiencia en React para colaborar en el desarrollo front-end
• Experiencia con principales cloud providers (AWS, Azure, Google Cloud).
• Experiencia con colas de mensajería (Kafka, RabbitMQ u otras).
• Conocimiento de bases de datos SQL y NoSQL (PostgreSQL, MongoDB, etc.).
• Familiaridad con diseño y desarrollo de APIs REST.
• Experiencia con herramientas de control de versiones como Git (GitHub, Azure
• DevOps...) y ciclos de integración continua y despliegue (CI/CD).
• Conocimiento en desarrollo de aplicaciones escalables y optimización de rendimiento.
• Experiencia en arquitectura Hexagonal.

¿Cuáles son tus beneficios?

• Oportunidades de carrera y desarrollo profesional.
• Modalidad de trabajo 100% remota.
• Beneficios sociales: seguro sanitas, tarjetas restaurantes, checke guardería, etc.
• Jordana intesiva de julio a agosto. 8h-15h
• Horario de entrada flexible, de 8-9:30h.

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada21 nov.

Teletrabajo REST

En CAS Training buscamos incorporar al equipo Consultor/a Tecnico/a para participar de un importante proyecto del sector público 100% remoto.

👉Se precisa nivel de catalán intermedio, debido a que se va a utilizar con frecuencia el lenguaje.

🏥 Poseer experiencia en el sector de salud es un PLUS.

🎯 Tareas:
• Resolución de peticiones de soporte de la plataforma
• Desarrollo y ejecución de pruebas funcionales (peticiones REST)
• Captura de requisitos funcionales de los componentes de la plataforma de datos de salud
• Actualización de documentación funcional del proyecto (manual de adhesión, diseño funcional, análisis de requisitos...)
• Análisis de mejoras y propuesta de nuevos servicios de plataforma de datos de salud
• Resolución de incidencias de nivel 1 y gestión de escalado a nivel 2
• Soporte al equipo técnico con la preparación de datos de prueba
• Pruebas de regresión durante los despliegues
• Análisis de métricas y detección proactiva de incidencias
• Acompañamiento a proveedores y cliente en la adhesión a la plataforma
• Extracción y preparación de métricas clave y KPIs

✨Requisitos:
• Grado ciencias / STEM (ingenierías, física, química, matemáticas, biotecnología, farmacia, etc.)
• Hasta 4 años de experiencia en el rol
• Orientación a la resolución de problemas / incidencias, analítico
• Proactividad
• Orientación de servicio a cliente

✅ Se ofrece:
• Formar parte de un equipo dinámico altamente cualificado en una empresa en proceso de expansión.
• Participar en proyectos innovadores y punteros para grandes clientes de primer nivel en distintos sectores de mercado.
• Proyectos de larga duración, estabilidad profesional y progresión laboral.
• Contratación Indefinida.
• Acceso gratuito al catálogo de formación anual de Cas Training.
• Salario negociable en base a la experiencia y valía del candidato/a