Ofertas de empleo en Concentrix Limited Company

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• Tipo de contratoA tiempo completo
• Publicada27 abr.

Office

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Job Title

Post Sales Supervisor (English-speaking) - On-site HS03

Job Description

Experience the power of a game-changing career

Want to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.

If you’re looking to grow and be inspired, as a Post Sales Supervisor in Barcelona or Valencia (on-site), you will be part of our team of game-changers who are powering the brands of the future in the Tech industry.

Career growth and personal development

This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.

What You Will Do In This Role

In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.

As a Post Sales Supervisor on our team, you will:

• Monitor and report team performance
• Give agents feedback on their individual and motivate team members
• Participate in the recruitment process close to HR Department
• Organize and optimize shifts
• Make sure processes and procedures are up to date and adhered to take overflow calls / tickets
• Take incoming customer calls (via telephone, email, voicemail, pager, or other automated alerts), log call details onto call management systems and provide response and resolution within SLA
• Guide on selling techniques for complex outbound driven sales
• Maintain knowledge and expertise associated with applications specific to individual customers
  
  

Your Qualifications

We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.

Concentrix Is a Great Match If You

• Are bilingual or proficient in English. Proficiency in any other languages is seen as a plus!
• Have working knowledge of IT Platform, equipment, and applications: Windows/MS Office/ internet configuration
• Have excellent communication skills
• Have business knowledge and commercial awareness
• Have previous experience
• Can implement and manage change
• Have a high customer care orientation
• Possess IT knowledge
• Are able to develop personal and profesional skills
• Have IT knowledge and skills
• Have business knowledge and are commercial drive
• Have fun facing challenges and overcoming unbeatable obstacles
  
  

Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role.

What’s In It For You

We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.

In this role, we offer benefits that help support your unique lifestyle:

• Full-time 39 hours/week permanent contract: Monday to Friday 9:00 - 18:00
• Central office location in Barcelona or Valencia
• Full paid training on the company and the project you'll be working on
• Career development programs and specialized courses
  
  

Experience the best version of you!

At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”

Concentrix is an equal opportunity employer

We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

R1601932

Location:

ESP Barcelona - C/ de la Selva de Mar, 129

Language Requirements

Time Type:

Full time

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

Apply Now

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada27 abr.

Office

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Job Title

Account Manager (English and Spanish-speaking)

Job Description

The Associate Director, Account Management leads and grows a portfolio of domestic accounts. This Sales Professional will actively engage with clients to sell new products, solutions, and services to existing

clients across multiple industries. This professional generate leads;

develops targets into clients and meets revenue and profit goals as assigned by sales leadership.

Essential Functions/Core Responsibilities

• Take responsibility for selected key accounts and build long-term, successful client relationships as a strategic partner.
• Be the central point of contact for our clients, collaborating closely with internal teams to deliver seamless solutions.
• Develop innovative strategies with clients, enabling the use of cutting-edge technologies.
• Ensure smooth implementation of agreed solutions with a clear focus on quality and excellent customer experience.
• Present our portfolio convincingly to decision-makers and drive the expansion of existing customer relationships in the Spanish region.
• Be accountable (with the operational teams) of the P&L results of your accounts.
• Stay calm in complex situations, communicate transparently, and proactively find solutions.
  
  

Candidate Profile

• Bachelor's Degree in related field from a four-year college or university with five years or more years
  
  

Related Experience Strongly Preferred

• BPO sales experience is highly desired
• Expert in communication skills and styles, both written and verbal. Demonstrated ability to effectively present information to internal and external associates
• Proven ability to lead and organize multi-disciplinary projects and initiatives in a fast-paced and deadline oriented business environment with industry impact
• Proven ability to champion significant projects, programs, and business initiatives using creativity and Ingenuity
• Mastery of the organization's business operations and industry. Externally recognized as subject matter
  
  

expert on emerging trends and industry practices

• External Thought Leader with proven ability to significantly influence
• Advanced Microsoft Office skills
  
  

Career Framework Role

Is recognized as an external thought leader within strategic function or discipline. Influences the strategy

to address internal or external business and regulatory issues. Proactively identifies, defines, and solves

the most complex problems that impact the management and direction of the business. Significantly

influences functional strategy; may participate in the development of the product or division strategy.

Leads multidisciplinary projects or initiatives.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.

Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.

Location:

ESP Barcelona - C/ de la Selva de Mar, 129

Language Requirements

English (Required), Spanish

Time Type

Full time

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

Apply Now

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada27 abr.

Office PowerPoint

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Job Title

Research and Marketing Intern - Hybrid (B2B Sales) - Barcelona

Job Description

Unlock Your Potential with a Game-Changing Career!

Are you looking for your next big opportunity? At Concentrix, we power the world’s leading brands with cutting-edge technology and innovative solutions. Operating in over 70 countries, we help brands you know and love grow, innovate, and succeed.

Now, we’re looking for a Research and Marketing Intern in Barcelona (hybrid) to join our team of game-changers shaping the future of tech.

Why Join Us?

• Career Growth & Learning: 80% of our managers and leaders have been promoted from within! You’ll have access to FREE Learning & Leadership Development programs to kick-start your career.
• Global Impact: Be part of a company that is making a difference worldwide.
• Supportive Work Culture: Thrive in a collaborative, diverse, and inclusive environment.
  
  

What You’ll Do

• Create engaging and impactful slides and presentations
• Assist in market research & analysis to identify trends
• Conduct benchmarking to stay ahead of industry shifts
• Review & evaluate tech solutions for innovation
  
  

What We’re Looking For

• Fluent in English + another language
• Strong analytical and communication skills
• Detail-oriented, creative, and tech-savvy
• Passion for marketing, research, and technology
• Proficiency in PowerPoint or similar tools
  
  

What’s in It for You?

• 6-month contract (39 hours/week, Mon-Fri, 9:00-18:00)
• Salary: 900€ gross/year (Social Security included)
• Amazing office location in Barcelona
• Fully paid training to set you up for success
• Career development programs & specialized courses
  
  

Experience the Best Version of You!

At Concentrix, we invest in our people because when you thrive, we thrive. Join 440k+ game-changers worldwide who call Concentrix their “employer of choice.”

Concentrix is an equal opportunity employer

We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

R1594159

Location:

ESP Barcelona - C/ de la Selva de Mar, 129

Language Requirements

Time Type:

Full time

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

Apply Now

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada27 abr.

Office

Apply Now

Job Title

Supervisor (English -speaking) - On-site HC05

Job Description

Experience the power of a game-changing career

Want to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.

If you’re looking to grow and be inspired, as a Supervisor in Barcelona (on-site), you will be part of our team of game-changers who are powering the brands of the future in the Tech industry.

Career growth and personal development

This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.

What You Will Do In This Role

In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.

As a Supervisor On Our Team, You Will

• Lead team meetings to review performance metrics and set priorities to ensure alignment and focus on goals
• Monitor team performance and analyze sales data on a regular basis to identify trends and areas for improvement
• Coach team members through scenarios and real-time feedback to enhance selling techniques and customer engagement
• Collaborate with stakeholders and product teams to stay updated on offerings and to align sales strategies with business objectives
• Develop and implement training programs for new team members to ensure they are equipped with the necessary skills and knowledge
• Conduct quarterly performance evaluations for team members to provide constructive feedback and set development goals
• Maintain accurate records of team activities and report on progress to upper management regularly to ensure transparency and accountability
  
  

Your Qualifications

We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.

Concentrix Is a Great Match If You

• Are bilingual or proficient in English. Proficiency in any other languages is seen as a plus!
• Have a Bachelor's Degree in related field from a four-year college or university
• Have a sense of professionalism and ability to develop relationships
• Have strong attention to detail
• Are a self-starter, sense of urgency, and works well under pressure
• Have demonstrated ability to multi-task, prioritize, and meet timelines on deliverables
• Are proficient in Microsoft Office
• Previous experience in e-commerce is seen as a plus
  
  

Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role.

What’s In It For You

We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.

In this role, we offer benefits that help support your unique lifestyle:

• Full-time 39 hours/week permanent contract: Monday to Friday 9:00 - 18:00
• Central office location in Barcelona
• Full paid training on the company and the project you'll be working on
• Career development programs and specialized courses
  
  

Experience the best version of you!

At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”

Concentrix is an equal opportunity employer

We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

R1600388

Location:

ESP Barcelona - C/ de la Selva de Mar, 129

Language Requirements

English (Required), Spanish

Time Type

Full time

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

Apply Now

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada19 abr.

Excel Office PowerPoint

Apply Now

Job Title

Operations Manager (English-speaking) - On-site - Fashion Industry MS01

Job Description

Experience the power of a game-changing career

Want to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.

If you’re looking to grow and be inspired, as a Operations Manager in Barcelona (on-site), you will be part of our team of game-changers who are powering the brands of the future in the fashion industry.

Career growth and personal development

This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.

What You Will Do In This Role

In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.

As An Operations Manager On Our Team, You Will

• Lead and support team of Supervisors
• Work on monitoring and improving KPIs and operational processes
• Monitoring and compliance with quality processes
• Managing and supervising team
• Optimization of work processes and staff productivity
• Collect metrics, analyze and report to Client when required
• Review dimensioning forecasts, carry out deviation and needs analysis
• Conduct regular coaching sessions as well as refresher training for Team Leaders to maintain product/tools knowledge and make them successful at their day-to-day work
• Lead supervisory meetings, coordinate leadership team actions, be a judge if no common agreements
• Understand client´s expectations and work towards them
• Be prepared to update daily, weekly, monthly, quarterly and year business reviews and be able to present them when required
  
  

Concentrix Is a Great Match If You

• Are proficient or bilingual in English
• Have a strong background in customer service and contact center environments
• Demonstrate excellent communication and listening skills
• Possess strong organizational and time management abilities
• Are self-motivated, proactive, and able to work independently
• Show empathy and a logical approach to problem-solving
• Have solid management skills and professional presentation
• Are proficient in Windows and MS Office, especially Excel and PowerPoint
• Are familiar with key service metrics like SLA, KPI, CSAT, and productivity
  
  

Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role.

What’s In It For You

We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.

• Full-time 39 hours/week permanent contract: Monday to Friday from 09:00 to 18:00
• Salary 22 400 euros gross/year + up to 5000 euros gross/year in bonus + Restaurant Ticket
• Central location in Barcelona
• Full paid training on the company and the project you'll be working on
• Career development programs, specialized courses
  
  

Experience the best version of you!

At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”

Concentrix is an equal opportunity employer

We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

R1589360

Location:

ESP Barcelona - C/ de la Selva de Mar, 129

Language Requirements

English (Required)

Time Type

Full time

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

Apply Now