Ofertas de empleo en Concentrix

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• PublicadaNueva

Excel Office PowerPoint

Job Title:

Operations Manager (English-speaking) - On-site - Fashion Industry MS01

Job Description

Experience the power of a game-changing career

Want to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.

If you’re looking to grow and be inspired, as a Operations Manager in Barcelona (on-site), you will be part of our team of game-changers who are powering the brands of the future in the fashion industry.

Career growth and personal development

This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.

What You Will Do In This Role

In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.

As an Operations Manager on our team, you will:

• Lead and support team of Supervisors
• Work on monitoring and improving KPIs and operational processes
• Monitoring and compliance with quality processes
• Managing and supervising team
• Optimization of work processes and staff productivity
• Collect metrics, analyze and report to Client when required
• Review dimensioning forecasts, carry out deviation and needs analysis
• Conduct regular coaching sessions as well as refresher training for Team Leaders to maintain product/tools knowledge and make them successful at their day-to-day work
• Lead supervisory meetings, coordinate leadership team actions, be a judge if no common agreements
• Understand client´s expectations and work towards them
• Be prepared to update daily, weekly, monthly, quarterly and year business reviews and be able to present them when required
  
  

Concentrix is a great match if you:

• Are proficient or bilingual in English
• Have a strong background in customer service and contact center environments
• Demonstrate excellent communication and listening skills
• Possess strong organizational and time management abilities
• Are self-motivated, proactive, and able to work independently
• Show empathy and a logical approach to problem-solving
• Have solid management skills and professional presentation
• Are proficient in Windows and MS Office, especially Excel and PowerPoint
• Are familiar with key service metrics like SLA, KPI, CSAT, and productivity
  
  

Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role.

What’s In It For You

We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.

• Full-time 39 hours/week permanent contract: Monday to Friday from 09:00 to 18:00
• Salary 22 400 euros gross/year + up to 5000 euros gross/year in bonus + Restaurant Ticket
• Central location in Barcelona
• Full paid training on the company and the project you'll be working on
• Career development programs, specialized courses
  
  

Experience the best version of you!

At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”

Concentrix is an equal opportunity employer

We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

R1589360

Location:

ESP Barcelona - C/ de la Selva de Mar, 129

Language Requirements:

English (Required)

Time Type:

Full time

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

R1589360

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada1 sept.

Job Title:

Customer Service Representative (Italian & Spanish - speaking) - On-site - Sport Clothing Industry AM03

Job Description

Experience the power of a game-changing career

Want to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.

If you’re looking to grow and be inspired, as a Customer Service Representative in Barcelona (on-site), you will be part of our team of game-changers who are powering the brands of the future in the Sport Clothing industry.

Career growth and personal development

This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.

What You Will Do In This Role

In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.

As a Customer Service Representative on our team, you will:

• Handle incoming customers contacts (via telephone, email, chat or other automated alerts) and solve users’ demands
• Log call details onto call management systems and provide response and resolution within SLA
• Maintain service and product knowledge and expertise associated with applications specific to individual customers
• Ensure contractual SLA is maintained
  
  

Your Qualifications

We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.

Concentrix is a great match if you:

• Are proficient or bilingual in Italian and advanced in Spanish and in English
• Have good disposition to work in a customer service environment
• Have customer care skills – ability to listen to and understand the customers’ need
• Can take ownership of, and progress calls to resolution or to escalate call to resolution
  
  

Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role.

What’s In It For You

We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.

In this role, we offer benefits that help support your unique lifestyle:

• Full-time 39 hours/week, temporary contract: Monday to Friday from 9:00 to 18:00
• Salary 18,978 euros gross/year + up to 2,400 euros gross/year in bonus
• Central location in Barcelona
• Full paid training on the company and the project you'll be working on
• Career development programs, specialized courses
  
  

Experience the best version of you!

At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”

Concentrix is an equal opportunity employer

We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

R1622320

Location:

ESP Barcelona - C/ de la Selva de Mar, 129

Language Requirements:

English, Italian (Required), Spanish

Time Type:

Full time2026-02-20

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

R1622320

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada31 ago.

Cloud Coumputing Office

Job Title:

Team Leader (Italian - speaking) – On-site TE06

Job Description

Experience the power of a game-changing career

Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.

If you’re looking to grow and be inspired, as a Team Leader in Barcelona (On-site), you will be part of our team of game-changers who are powering the brands of the future in tech where you will drive the sales cycle, nurture client relationships and showcase your expertise in advanced cloud technologies.

Career growth and personal development

This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.

What You Will Do In This Role

In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.

As a Team Leader on our team, you will:

• Lead a team of inside sales professionals, ensuring they meet and exceed their individual and collective sales goals.
• Coach and mentor junior team members, providing guidance, feedback and training to help them upskill and achieve their full potential.
• Take ownership of inbound leads, converting every prospect into an opportunity to create a long-term customer by matching them with tailored payment solutions and software.
• Forge strong relationships with new customers, serving as a trusted advisor and introducing them to our game-changing products and services.
• Drive a high volume of sales, guiding clients through every step of the sales process, acting as an example to other team members.
• Be a problem-solver, addressing challenges and providing bespoke solutions to ensure customer needs are met.
• Collaborate across departments to enhance workflows, improve client experiences, and drive continuous process improvement within the team.
• Innovate and organise, contributing to a seamless workflow and enhanced merchant experiences.
• Foster a collaborative, supportive team environment where each team member’s success is celebrated, and the collective goal is achieved.
  
  

Your Qualifications

We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.

Concentrix is a great match if you:

• Are bilingual or proficient in Italian plus fluent in Spanish and English
• Have extensive inside sales experience within a fast-paced organisation, with a proven ability to consistently exceed targets while maintaining a customer-first approach.
• Have experience in leading and mentoring teams, with a passion for developing sales talent and fostering their growth and success, whilst also carrying your own quota.
• Have strong organisational skills and effective time management, with the ability to manage both individual and team performance.
• Have a competitive spirit, strong resilience and a genuine desire to see your team succeed.
• Have the ability to maintain consistent, intensive phone activity to reach daily call targets and engage with multiple clients.
• Have proven ability to track KPIs, analyse performance data, and develop action plans to drive continuous improvement and team results
  
  

Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role.

What’s In It For You

We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.

In this role, we offer benefits that help support your unique lifestyle:

• Base salary of 24,000 euros gross/year + up to 4,700 euros gross/year in bonus and private medical insurance
• Full-time 39h/week Spanish contract: Monday to Friday, from 09:00 to 18:00
• Full paid training for the company and the products you will be working on
• A modern centrally placed office in Barcelona
  
  

Experience the best version of you!

At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”

Concentrix is an equal opportunity employer

We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

R1617808

Location:

ESP Barcelona - C/ de la Selva de Mar, 129

Language Requirements:

English, Italian (Required), Spanish

Time Type:

Full time

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

R1617808

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada23 ago.

Job Title:

Asesor de Servicio al Cliente - Mercado Español LC01

Job Description

Atender y gestionar consultas relativas a cualquier programa de Becas y Obra Social de La Caixa.

Experimenta una carrera que redefine reglas del juego

¿Listo para dar el siguiente gran paso? Somos el líder mundial en tecnología y servicios que impulsa a las marcas del futuro. Ayudamos a marcas conocidas -las que utilizas día a día- a mejorar sus negocios con tecnología y soluciones integradas, en más de 70 países.

Si buscas crecer, como Asesor de Servicio al Cliente en Barcelona (presencial), formarás parte de nuestro equipo innovador, quienes impulsan las marcas del futuro en tecnología, finanzas, viajes, moda, sanidad y mucho más.

Crecimiento profesional y desarrollo personal

Esta es una gran oportunidad para experimentar el poder del futuro y desarrollar «amigos para toda la vida» al mismo tiempo. Te daremos toda la formación, las tecnologías más avanzadas y el apoyo continuo que necesitará para triunfar.

Lo que harás en este puesto

En todo lo que hacemos, creemos en hacer lo correcto por y para las personas: nuestros clientes, sus clientes, nuestra gente, nuestra comunidad y nuestro planeta.

Como Asesor de Servicio al Cliente en nuestro equipo, deberás:

• Atender y gestionar por teléfono y correo electrónico las consultas relativas a cualquier programa de Obra Social de nuestro cliente
• Registrar los detalles de los contactos en los sistemas de gestión de contacto para proporcionar una respuesta y una resolución dentro del SLA
• Mantener el conocimiento del servicio y del producto y la habilidad asociada a las aplicaciones específicas para los clientes individuales
• Trabajar con los Supervisores/Coordinadores sobre proyectos específicos donde sea necesario
  
  

Tus competencias

Acogemos con los brazos abiertos a quienes cambian las reglas del juego, personas de orígenes diversos, curiosas y dispuestas a aprender. Tu talento natural para ayudar a los demás e ir un paso más allá del WOW para nuestros clientes encajará perfectamente con lo que hacemos y lo que somos.

Formaremos un buen equipo si tú tienes:

• Un nivel bilingüe de xxx
• Experiencia en atención al cliente y recepción de consultas
• Empatía y ganas de trabajar y aprender en un entorno dinámico
• Muy buenas dotes comunicativas y organizativas
• Flexibilidad y proactividad y eres una persona responsable, ágil, entusiasta, amable, orientada a cliente y sensibilizado con el medio ambiente y la ecología.
  
  

Sera un plus si tu:

• Conoces el mundo universitario y científico (que sea capaz de conocer documentación oficial relativa a títulos, sistema de créditos, etc.)
  
  

¿No cumples todos los requisitos? Nos dedicamos a crear un lugar de trabajo diverso, inclusivo y auténtico en el que todos puedan aprender y desarrollarse profesionalmente. Si crees que no cumples con todos los requisitos de la descripción del puesto, te animamos a que presentes tu candidatura. Haremos todo lo posible por encontrar el puesto adecuado para ti, ya sea éste o un puesto futuro.

Lo que ofrecemos

Desafiamos las convenciones para ofrecer resultados inimaginables creando experiencias de cliente que superan el WOW. Por eso, invertimos significativamente en nuestro personal, infraestructura y capacidades para garantizar el éxito a largo plazo de nuestros equipos, nuestros clientes y de TI.

En este puesto, ofrecemos beneficios que te ayudaran a apoyar tu estilo de vida único:

• Contrato de 39h con horario de Lunes a Viernes de 9:00 a 18:00
• Oficina en una ubicación excelente en Barcelona
• Salario: 18900 euros brutos + hasta 720 euros brutos en bonus al año
• Bonificación por recomendación
• Formación completa y remunerada, sobre la empresa y el proyecto en el que trabajarás
• Programa de desarrollo profesional y cursos especializados
  
  

Experimenta tu mejor versión

En Concentrix, invertimos en quienes cambian las reglas del juego porque sabemos que cuando nuestra gente prospera, nuestros clientes y sus clientes prosperan.

Si todo esto suena como el siguiente paso perfecto en tu carrera profesional, queremos saber de ti. Aplica hoy mismo y descubre por qué más de 440.000 game-changers alrededor del mundo consideran a Concentrix su «empleador preferido».

Ofrecemos igualdad de oportunidades de empleo

Nos comprometemos a ofrecer igualdad de oportunidades laborales a todos los candidatos, y un entorno de trabajo libre de discriminación y acoso. Todas nuestras prácticas de contratación se basan en las necesidades empresariales, los requisitos del puesto y las cualificaciones personales, sin tener en cuenta la identidad de género, la edad, la religión, el origen étnico, la situación familiar o parental o cualquier otra clasificación protegida por la legislación nacional aplicable.

R1643224

Location:

ESP Barcelona - C/ de la Selva de Mar, 129

Language Requirements:

Catalan, English (Required), Spanish (Required)

Time Type:

Full time2025-08-30

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

R1643224

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada13 abr.

Job Title:

Agente de Servicio al Cliente - Mercado Español PM03

Job Description

¿Te interesaría cambiar o empezar tu carrera profesional? Buscamos Agentes de Atención al Cliente para trabajar de forma presencial en nuestras oficinas de Olivenza.

Funciones principales:

• Asegurar un buen servicio demostrando buenas dotes de comunicación y buena presencia (videollamadas)
• Crear una relación más cercana con el cliente, a través de la escucha activa y empatía
• Fidelización de clientes
  
  

Requisitos:

• Disponibilidad para empezar la formación el Febrero (en caso de superar el proceso de selección)
• Nivel C1 o superior de español, tanto oral como escrito
• Experiencia en puestos de atención al cliente, en Call Center
  
  

¿Qué ofrecemos?

• Formación remunerada para el puesto (duración aproximada de 3 semanas)
• Programas de desarrollo y formación continua
• Oportunidades de desarrollo
• Excelente ambiente laboral
  
  

Si crees que encajas en el puesto o quieres saber más información sobre el mismo, te invitamos a que apliques, estaremos encantados de trabajar contigo.

Ofrecemos igualdad de oportunidades de empleo

Nos comprometemos a ofrecer igualdad de oportunidades laborales a todos los candidatos, y un entorno de trabajo libre de discriminación y acoso. Todas nuestras prácticas de contratación se basan en las necesidades empresariales, los requisitos del puesto y las cualificaciones personales, sin tener en cuenta la identidad de género, la edad, la religión, el origen étnico, la situación familiar o parental o cualquier otra clasificación protegida por la legislación nacional aplicable.

R1577386

Location:

ESP Olivenza - Railway Building

Language Requirements:

Spanish

Time Type:

Full time

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

R1577386