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Barcelona, ES
Junior Administrative Assistant - B2B & Operations | Spain
La Redoute · Barcelona, ES
Office
Are you searching for a job that aligns with both your ambitions and your way of life? Continue reading to learn about the candidate we are seeking! 👇
From its origins as a wool mill, La Redoute has evolved into a heritage French brand, maintaining unique connections with its customers for over 180 years – initially through its catalogues and now digital. We specialise in designing furniture and home decor but also offer a range of fashion items to bring the French lifestyle to customer homes.
Part of the Galeries Lafayette group and present in Spain, in Barcelona, La Redoute is looking for an Administrative Assistant - B2B & Operations
Your future job:
- Work closely and support our B2B and Operation managers
- Take care of the daily contacts with our B2B Customers and external Customer Service partner.
- Improve B2B back-office and processes, realize B2B quotations, invoices follow up, liaise with after sale department.
- Follow the customer projects on the logistic part and the financial aspects of B2B orders
- Anticipate communication on logistics for B2C customers and provide the information to our customer service
- Work closely with our logistics partners and customer service to improve the service and meet customer requests.
What we are looking for:
- No previous experience required
- Customer Satisfaction orientation
- Rigour and organization, you are also endowed with good interpersonal skills
- Fluent in Spanish and English, French would be a plus
- You are pro-active, curious and team player
Why join us?
- Be part of a dynamic international team.
- Work in a stimulating and innovative environment.
- Experience a strong sense of community and an inclusive office culture.
- Enjoy the flexibility of a hybrid work model (3 days in-office, 2 days remote).
- Our Barcelona office boasts the city's best terrace and complimentary coffee.