Ofertas de empleo en NielsenIQ

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• PublicadaNueva

Teletrabajo

Company Description

Job Description

BRAND HEALTH / BRAND TRACKING - CUSTOMER SUCCESS LEADER for Western Europe

all NIQ offices in Western EU

About This Job

In this Strategic Leadership Role, you will be responsible for Customer Success for the Brand & Media Strategic Analytics & Insight Practice Area across WE reporting into the SA&I Customer Success regional leader. Key responsibilities encompass delivering with excellence while maintaining delivery standards, driving high operational efficiency and a strong sales mindset (support upselling & cross-selling); enabling timely revenue recognition and profitable execution.

Responsibilities

• Support the Regional Customer Success lead in designing the practice area organization balancing methodological, language and technical needs
• Support the Regional Customer Success lead in managing the P&L of the practice area including W&S and T&E budgets
• Support hub strategy for market and product lines
• Coordinate and drive cross-training programs in order to maximize solution and delivery excellence, expertise, and staffing flexibility
• Set and measure a high level of delivery standards driving client satisfaction
• Contribute to meet regional revenue targets by supporting repeat sales and timely deliverables
• Coordinate and support with regional Sales partners on client and project revenue growth, retention, and profitability
• Represent Customer Success at key client meetings, Top-To-Top meetings, and key engagements as relevant
• Work with global commercial strategy team and across regions within the global SA&I customer success team to develop and implement best delivery practices
• Target reductions in cycle time across ad hoc methods
• Drive high level employee engagement and retention
• Foster a culture of continuous improvement and accountability to drive organizational efficiency
• Key stakeholder in providing input into product and toolkit roadmap, representing regional needs for the practice area
• Support/enable industry and thought leadership efforts
  
  

Core KPIs

• Team Engagement and Retention - Increase engagement among customer success associates in the region as measured through Engage results as well as retention of associates
• Regional Revenue for the Practice Area: Drive repeat sales, renewals & Ensure all delivery schedules are optimized to meet quarterly revenue targets
• NPS: Ensure sufficient response rate from clients, Increase/maintain baseline performance, Support and/or lead key client follow ups and action plans
• EBITDA - Support region lead to: Monitor project and solution profitability, and leverage time tracking learning to help improve delivery contribution, Manage W&S Delivery budget through a lens of optimization for the region via org design, hubbing, etc. and to Manage T&E budget through the lens of prioritizing client engagement as well as team performance and engagement
  
  

Qualification

• Proven track record in Analytics Consultancy/ Market Research leadership roles
• Expertise in (application of) Brand & Media Solutions preferred
• Proven leader of high performing teams
• Bachelor's Degree required, Master’s preferred, or equivalent experience
• Knowledge in sales processes in CPG companies, customers, modern and traditional market
• Good knowledge of NielsenIQ products, services and data preferred
• Strong analytical skills
• Proven sales acumen
• Strong sense of urgency and accountability to drive client outcomes
• Proven experience in leading a team, managing people, and developing talent
• Able to work collaboratively with internal & external teams
• Capable to maintain positive client relationships in complex situations & resolve client issues
• Strong logic, deductive reasoning, problem-solving, and critical thinking skills
• Skilled & polished communicator, including client presentations
• Able to synthesize data & simplify findings to solve client business issues
• Strong project management skills and ability to manage multiple priorities
• Experience using large data sets to finding insights and make recommendations
• High say-do ratio
• Experience in driving organizational transformation is a plus
  
  

#HL-LI1

Additional Information

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)
  
  

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

Want to keep up with our latest updates?

Follow us on: LinkedIn | Instagram | Twitter | Facebook

Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• PublicadaNueva

Teletrabajo

Company Description

Job Description

BRAND HEALTH / BRAND TRACKING - CUSTOMER SUCCESS LEADER for Western Europe

all NIQ offices in Western EU

About This Job

In this Strategic Leadership Role, you will be responsible for Customer Success for the Brand & Media Strategic Analytics & Insight Practice Area across WE reporting into the SA&I Customer Success regional leader. Key responsibilities encompass delivering with excellence while maintaining delivery standards, driving high operational efficiency and a strong sales mindset (support upselling & cross-selling); enabling timely revenue recognition and profitable execution.

Responsibilities

• Support the Regional Customer Success lead in designing the practice area organization balancing methodological, language and technical needs
• Support the Regional Customer Success lead in managing the P&L of the practice area including W&S and T&E budgets
• Support hub strategy for market and product lines
• Coordinate and drive cross-training programs in order to maximize solution and delivery excellence, expertise, and staffing flexibility
• Set and measure a high level of delivery standards driving client satisfaction
• Contribute to meet regional revenue targets by supporting repeat sales and timely deliverables
• Coordinate and support with regional Sales partners on client and project revenue growth, retention, and profitability
• Represent Customer Success at key client meetings, Top-To-Top meetings, and key engagements as relevant
• Work with global commercial strategy team and across regions within the global SA&I customer success team to develop and implement best delivery practices
• Target reductions in cycle time across ad hoc methods
• Drive high level employee engagement and retention
• Foster a culture of continuous improvement and accountability to drive organizational efficiency
• Key stakeholder in providing input into product and toolkit roadmap, representing regional needs for the practice area
• Support/enable industry and thought leadership efforts
  
  

Core KPIs

• Team Engagement and Retention - Increase engagement among customer success associates in the region as measured through Engage results as well as retention of associates
• Regional Revenue for the Practice Area: Drive repeat sales, renewals & Ensure all delivery schedules are optimized to meet quarterly revenue targets
• NPS: Ensure sufficient response rate from clients, Increase/maintain baseline performance, Support and/or lead key client follow ups and action plans
• EBITDA - Support region lead to: Monitor project and solution profitability, and leverage time tracking learning to help improve delivery contribution, Manage W&S Delivery budget through a lens of optimization for the region via org design, hubbing, etc. and to Manage T&E budget through the lens of prioritizing client engagement as well as team performance and engagement
  
  

Qualification

• Proven track record in Analytics Consultancy/ Market Research leadership roles
• Expertise in (application of) Brand & Media Solutions preferred
• Proven leader of high performing teams
• Bachelor's Degree required, Master’s preferred, or equivalent experience
• Knowledge in sales processes in CPG companies, customers, modern and traditional market
• Good knowledge of NielsenIQ products, services and data preferred
• Strong analytical skills
• Proven sales acumen
• Strong sense of urgency and accountability to drive client outcomes
• Proven experience in leading a team, managing people, and developing talent
• Able to work collaboratively with internal & external teams
• Capable to maintain positive client relationships in complex situations & resolve client issues
• Strong logic, deductive reasoning, problem-solving, and critical thinking skills
• Skilled & polished communicator, including client presentations
• Able to synthesize data & simplify findings to solve client business issues
• Strong project management skills and ability to manage multiple priorities
• Experience using large data sets to finding insights and make recommendations
• High say-do ratio
• Experience in driving organizational transformation is a plus
  
  

#HL-LI1

Additional Information

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)
  
  

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

Want to keep up with our latest updates?

Follow us on: LinkedIn | Instagram | Twitter | Facebook

Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada22 ago.

Python Agile Scrum Git Machine Learning

Company Description

NielsenIQ’s AI Acceleration Program is offering several internship opportunities in for the Innovation department, a multidisciplinary team of AI engineers and scientists working on different areas of AI such as recommender systems, extreme classifiers, Large Language Models (LLMs), among others. As part of this team, you will stay up to date with the latest research in AI (with special focus on NLP, but also on Computer Vision and other AI related fields), implement current state-of-the-art algorithms in real-world and large-scale challenging problems as well as proposing novel ideas. The selected candidate will also be responsible for analyzing data, researching the most appropriate techniques, and the development, testing, support and delivery of proof of concepts.

Job Description

Responsibilities and key learnings (what you will learn)

• Investigate, develop, and apply machine learning innovations to a well-defined use case
• Perform feasibility studies and analyze data to determine the most appropriate solution
• Work on many different data challenges, always ensuring a combination of simplicity, scalability, reproducibility and maintainability within the ML solutions and source code
• Be able to communicate results to tech and non-tech audiences
• Experience working with large real-world datasets and scalable ML solutions
• Get experience in ecommerce, retail and/or Consumer Insight business
• Learn agile methodologies development (SCRUM or Scale Agile)
• To work as a member of a team, encouraging team building, motivation and cultivating effective team relations
  
  

Qualifications

Required Education, Skills and Experience

• Have completed at least 75% of a master's degree in computer science or an equivalent numerate discipline
• Background in computer science, IT, data science, maths, linear algebra, statistics
• Familiarity with Machine Learning, Deep Learning (special focus on Transformers) and Natural Language Processing
• Data analysis and practical hands-on experience with datasets, ML models and evaluations
• Languages and technologies: Python, PyTorch, Huggingface, GiT, pandas/polars, sklearn
• Proactive attitude, constructive, intellectual curiosity, and persistence to find answers to questions
• A proficient level of interpersonal and communication skills
• Fluent level of Spanish and English (level B2)
• Keen to work as part of a diverse team of international colleagues and in a global inclusive culture
  
  

Additional Information

Benefits

• Hands-on Experience – Work on real AI projects and develop practical skills
• Mentorship & Networking – Learn from experts and build valuable connections
• Exposure to Cutting-Edge Technology – Work with the latest AI tools and innovations
  
  

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)
  
  

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

Want to keep up with our latest updates?

Follow us on: LinkedIn | Instagram | Twitter | Facebook

Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion