At Julius Baer, we celebrate and value the individual qualities you bring, enabling you to be impactful, to be entrepreneurial, to be empowered, and to create value beyond wealth. Let’s shape the future of wealth management together.

YOUR CHALLENGE
- Ensuring the operation of infrastructure applications in respect to application management (2nd level support) in a global environment.
- Processing of incident tickets generated by monitoring systems and the local service desk within SLAs
- Performing coordination / communication tasks between incident managers, applications service owners, 3rd-level support and other IT / Business stakeholders
- Takeover of periodical on-call duty (weekly 7x24)
- Administration of change requests, for application related process fulfillment
- Participation in periodic releases and or disaster recovery tests on weekends
- Engage in projects relating to operational aspects for existing or newly integrated applications or infrastructure components
- Routine data cleansing of the systems
- Process optimization and automation of repetitive tasks
- Keep application operation documentation (knowledge database) up to date
- Independent work with a focus on precision

YOUR PROFILE
- Completed IT training (Degree in Computer Science or other IT related certification)
- At least 3 years of professional experience in IT support
- Unix know-how (shell scripting is an advantage)
- Knowledge of Windows OS at server level
- ITIL Foundation certification
- Process-oriented and analytical approach
- Enthusiastic team player with strong communication skills
- Highly motivated, and proactive, with an eagerness to learn and take on new concepts
- Good written and spoken English, German an advantage
- At least 3 years of professional experience with Microsoft Exchange Server 2019 (Hybrid)
- Knowledge of e-Mail encryption

We are looking forward to receiving your full job application through our online application tool. Further interesting job opportunities can be found on our Career site.