Join The Skin Lounge 012 The House of Korean Beauty in shaping the future of beauty across the globe.

The Skin Lounge 012 is an integral part of the MiiN Cosmetics family, sharing the same passion for Korean beauty and commitment to excellence. Together, we develop our own brands, Ondo Beauty 36.5 and Meisani, combining Korean innovation with European expertise to create unique products that transform beauty routines into exceptional moments.

With a strong presence in Europe, we are now reaching for new horizons, expanding into Asia-Pacific, the Americas, and Africa. This strategic growth is driven by the close collaboration between our headquarters in Barcelona and our team and partners in Seoul, the heart of cosmetic innovation. To support this growth, we are looking for an Assistant Operations who will ensure seamless daily operations while supporting product launches, marketing campaigns, and cross-departmental workflows across markets.

Responsibilities

Customer Service & Operations

• Manage daily processes in SAGE ERP, including order management, stock control, and logistics information.
• Prepare and manage customs documentation for import/export activities.
• Update and maintain commercial documents, packing lists, and related operational files.
• Coordinate operational tasks between internal teams and external logistics partners to ensure a smooth supply chain.

Marketing Support

• Coordinate New Product Development (NPD) between the purchasing, customer service, and marketing teams.
• Support the marketing department by ensuring correct brand implementation and visibility of stock.
• Review incoming stock for B2C marketing promotions following the MiiN Cosmetics campaign calendar.
• Monitor incoming stock for new product launches and support launch campaigns across all channels and markets.
• Reserve, manage, dispatch, and track stock required for marketing activities, events, and activations.
• Draft and manage collaboration contracts with influencers and content creators.

Regulatory

• Manage product registration processes for various countries.
• Prepare regulatory documentation including GMP, CLV, and other required certificates.

Legal Support

• Prepare and manage NDA agreements.
• Follow up on contract execution and maintain updated legal documentation.

Sales Support

• Conduct sales analysis and prepare performance reports by country and category.
• Define annual sales forecasts per market, with quarterly reviews aligned with the purchasing department.
• Onboard new clients by providing product information, marketing materials, and support with orders.

MIN REQUIREMENTS:

What we are looking for

• Proven experience in operations, customer service, or marketing coordination.
• Knowledge of ERP systems.
• Excellent organizational skills and the ability to multitask effectively.
• Strong communication skills and a collaborative mindset.
• Detail-oriented, proactive, and comfortable working cross-functionally.
• Analytical mindset with the ability to interpret data and optimize processes.
• Fluency in English; additional languages are a plus.

What We Offer

• A unique opportunity to join an innovative company at the forefront of the Korean beauty industry.
• A dynamic and collaborative work environment bridging cultures and markets.
• The chance to play a pivotal role in the company’s expansion into Asia-Pacific and beyond.
• Competitive compensation and professional growth opportunities.

About us

The Skin Lounge 012 is a young, creative, and rapidly expanding company within the cosmetics industry. Our mission is to create proprietary brands that connect with global consumers, offering innovative, high-quality products. Currently, we have two skincare brands on the market and are working on the launch of new beauty categories and concepts.

This is a key moment of growth and consolidation for us: we are solidifying processes, building our team, and designing the foundation that will allow us to scale the business in the coming years. From our headquarters in Barcelona, we work in close collaboration with our team and partners in Korea, the epicenter of K-Beauty innovation.