About Xerox Holdings Corporation

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com.

Job Description

The Order-to-Cash Specialist supports the daily execution of the end-to-end OTC process,

including order processing, billing, issue resolution, and receivable follow-up. The role

ensures transactions are processed accurately and on time while supporting customers and

internal teams to maintain smooth operations and timely cash collection.

Specific Responsibilities:

• Create, review, and process customer orders in the system, ensuring correct pricing,
• product availability, credit checks, and terms.
• Maintain customer master data, contracts, billing schedules, and service agreements.
• Generate and validate invoices in line with contractual terms and delivered services.
• Identify and correct billing discrepancies before invoice release.
• Manage credit notes, adjustments, and dispute resolution.
• Respond to customer inquiries related to orders, invoices, payments, and deliveries.
• Coordinate with Sales, Finance, Operations, Logistics, and Credit teams to resolve
• operational issues.
• Monitor outstanding receivables and follow up with customers on overdue payments.
• Support cash application by providing required documentation and clarification.
• Ensure compliance with internal policies, controls, and deadlines.
  
  

Skills & Experience:

• Strong attention to detail and accuracy.
• Excellent communication and customer service skills.
• Knowledge of OTC/Finance processes and ERP systems (e.g., SAP, Oracle, or similar).
• Ability to multitask, prioritize, and manage deadlines.
• Problem‑solving and analytical mindset
• Fluent in English and at least one of the Nordic languages (Danish, Norwegian, Swedish, Finnish)
  
  

What we offer:

• Permanent full-time contract
• Flexible hybrid working model
• Competitive salary and bonus scheme
• Generous relocation package
• Friendly and flexible work environment
• Work from home policy in place
• Flexible working hours