. ITIL Salesforce

As our next Veeva Vault Quality Consultant , you will contribute to solving meaningful challenges across the life sciences industry. We offer specialised management consulting services, working with top-tier life sciences companies as well as biotech...

As our next Veeva Vault Quality Consultant, you will contribute to solving meaningful challenges across the life sciences industry. We offer specialised management consulting services, working with top-tier life sciences companies as well as biotech startups locally and globally. From strategy development to hands-on implementation, we support our clients where impact matters most.


About the role


Due to continued growth, we are looking for a Veeva Vault Quality Consultant to join our System Operations team. In this role, you will work hands-on with clients to support, optimise, and evolve their Veeva Vault solutions. You will play a key role in ensuring stable operations, driving continuous improvements, and helping clients get maximum value from their systems. You will primarily focus on Veeva Vault Quality, while also having the opportunity to work across other Vault applications.


Your responsibilities include:


  • System Operations & Support: provide post-implementation support and troubleshooting, ensuring stable system performance and high client satisfaction
  • Service Delivery Management: act as a key point of contact for clients, managing ongoing operations, reporting, and coordination, and driving continuous improvements and best practices
  • Configuration & Change Management: analyse and refine change requests, and configure and test solutions within Veeva Vault
  • Release Management: assess and implement Veeva’s tri-annual releases, evaluating their impact and ensuring smooth adoption
  • Quality & Compliance: support CSV processes, documentation, and risk management, and perform user access and audit trail reviews


In your first months, you will take ownership of client environments, build strong relationships, and ensure stable, compliant, and efficient Veeva Vault operations.


You bring:


  • A Bachelor’s degree in IT, Computer Science, or a related field (an advanced degree is a plus)
  • Experience working with Veeva Vault, preferably Vault Quality
  • Strong problem-solving and troubleshooting skills
  • Excellent communication skills in English, written and spoken
  • The ability to work independently and to collaborate across teams


It is a plus if you also have:


  • Experience in the pharmaceutical or medical device industry (GxP)
  • Knowledge of IT service management frameworks (e.g., ITIL)
  • Veeva certifications
  • Experience with multiple Vault modules (e.g., QualityDocs, eTMF, QMS, PromoMats)
  • Additional language skills


This position is offered in Spain.


Who is BASE life science?


Founded in 2007, BASE life science is a business and technology consulting enterprise working exclusively in the life sciences industry.

With headquarters in Denmark and offices across Europe and the United States, we support clients globally. We work closely with our customers to identify, develop, and implement initiatives that drive growth, efficiency, and meaningful change. Through partnerships with leading solution providers such as Veeva, Salesforce, IQVIA, and MediSpend, we help our clients unlock the full potential of modern technologies.


Why join BASE life science?

At BASE, you work on meaningful, complex challenges at the intersection of technology, science, and business. We trust our people with real responsibility and support them in turning ambition into impact.


You will be part of a collaborative, high‑performing environment where:


  • Ambition is encouraged through ownership and continuous learning
  • Execution matters we focus on delivering solutions that work in practice
  • Team spirit and trust guide collaboration across roles, countries, and disciplines
  • Openness means your ideas are heard, you are challenged constructively, and supported as you grow


Alongside this, we offer:


  • Support for health and wellbeing, covering physical, mental, and social needs
  • Flexible ways of working, built on trust, autonomy, and balance
  • Ongoing learning and professional development throughout your career
  • A modern work setup, with the tools and equipment needed to do great work
  • Recognition of performance and impact, linked to contribution and results
  • The opportunity to work on challenges that make a meaningful difference for patients and healthcare systems worldwide


Explore our work, values, and people at www.baselifescience.com


Interested?


If you find this position intriguing, don't delay—submit your application in English at your earliest convenience. We are continuously reviewing and assessing all incoming candidates and eagerly await your application.


At BASE life science, we value diverse backgrounds, experiences, and perspectives. Employment decisions are based solely on qualifications, merit, and business needs


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