As a trusted global transformation partner, Welocalize accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. Welocalize delivers multilingual content transformation services in translation, localization, and adaptation for over 250 languages with a growing network of over 400,000 in-country linguistic resources. Driving innovation in language services, Welocalize delivers high-quality training data transformation solutions for NLP-enabled machine learning by blending technology and human intelligence to collect, annotate, and evaluate all content types. Our team works across locations in North America, Europe, and Asia serving our global clients in the markets that matter to them. www.welocalize.com

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

PURPOSE OF THE JOB

The purpose of the role varies, depending on the assigned function stream: 

Quality Operations – Supports Operations team in delivery of services ensuring client and company specific quality standards are met. 

Quality Process Excellence – Supports the development of processes and improvement effort for the short term.

JOB DESCRIPTION

- Creating and managing general and client specific language assets as glossaries and style guides.

- Performing preproduction tasks analyzing source files and creating clear guidelines and instructions for the linguists that will participate in the project.

- Performing Quality Control tasks.

- Managing project-related queries to linguists.

- Analyzing client quality issues and client reviews related to language quality.

- Managing Linguistic Quality Assessment (LQA) for translation projects.

- Assisting the language team with administrative tasks in relation to language projects.

Education or background:

- Education including Life Sciences translation training.

Experience:

- Experience and proven track record in Localization Vendor Coordination, Language Team coordination or Quality coordination specifically and advantage .

- Working experience in an ISO quality certified translation company an advantage.

- Fluent in English (both written and spoken); an additional language at a fluent level (both verbal & written) preferred.

- Good understanding of Translation Memory tools, Translation Management Systems and Machine Translation Post-editing processes and tools.  

- Experience with main CAT tools, i.e., MemoQ, Trados, XTM, etc. 

- Experience with X-bench and/or other Language QA tools.

Skills and habilities:

- Demonstrates good negotiation skills and situational awareness.

- Detail oriented and process driven.

- Strong in problem solving with attention to time constraints while being accountable for the quality of the deliverables.

- Takes initiative and ownership to get the job done.

- Team player with the ability to problem-solve and show initiative.  

- Results driven work ethic with high Energy and Enthusiasm levels 

- Ability to manage multiple priorities in a fast-paced, time-sensitive, and deadline-driven work environment. 

- Ability to adapt in changing work environment. 

- Excellent communication skills with the ability to present structured arguments to diverse audiences, incl. colleagues, customers and vendors, and influence others.

BA Degree but experience in the industry in lieu of Degree acceptable. Fields: Linguistics, Foreign Languages, Modern Languages, Translation, or related fields.  

ONLY CVs IN ENGLISH WILL BE CONSIDERED.

TO BE CONSIDERED FOR THE ROLE, YOU NEED TO BE ENROLLED WITHIN A UNIVERSITY OR A BUSINESS SCHOOL STUDIES PROGRAM.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.