Ofertas de empleo en American Express

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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

This role is responsible to provide European market-level support, implementing applicable regulatory requirements, remediating issues, executing Request for Information (RFI) case management, delivering on the sanctions workplan, and ensuring anti-money laundering (AML) audit readiness. In addition, it will ensure that financial crime policies, regulations, and procedures are implemented effectively by maintaining a complete inventory of market processes and controls.

• Support local market financial crimes data gaps closure across Europe, leveraging project management, stakeholder management and analytical skills.  Delivery on this effort will require collaboration across several stakeholder groups across the 1st line including the business and technologies as well as Compliance and an external partner.
• Support and contribute to the definition and planning of point of next and future state merchant refresh strategies, working with multiple teams across the 1st line including the business, servicing and technologies as well as Compliance and potentially external partners. 
• Ensure timely identification, assessment, prioritization and management of risks and issues.
• Manage project oversight and coordination, contributing to project planning, monitoring progress, preparing and maintaining project documentation including reporting for leadership.
• Develop end to end process documentation for new and expanded processes as required.
• Contribute to senior leader presentations to present status updates, risks/issues and resolutions in a clear and transparent way.
• Build proactive relationships with stakeholder groups across the 1st and 2nd lines.
• Contribute in an impactful way to our colleague engagement programme.
   

Minimum Qualifications

• Experience in financial crime, Operational Excellence, Operational Risk or a related discipline, ideally in more than one of these disciplines. 
• Experience in business process improvement and change design.
• Proven project management skills and strong change management experience with sense of urgency for driving large projects forward.
• Proven analytical skills, with proficiency in qualitative and quantitative analysis.
• Demonstrated ability to partner with a broad network of colleagues to drive effective issue identification and resolution.
• Demonstrated interpersonal skills to work across a wide range of teams and build effective working relationships. 
• Strong communicator, with experience of engaging with senior management.
• Desire to learn and continuously searching to understand industry best practices and find creative solutions.
• Self-starter with high intellectual curiosity, attention to detail and an ability to adapt to change.
• Ability to thrive in a fast paced and fluid business environment.
• In-depth knowledge of merchant acquiring and/or Financial Crimes is an advantage.

Employment eligibility to work with American Express in Spain is required as the company will not pursue visa sponsorship for these positions.  

• Competitive base salaries 
• Bonus incentives 
• Support for financial-well-being and retirement 
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• Generous paid parental leave policies (depending on your location) 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities
  

• Nivel de experiencia---
• Tipo de contratoConsultor
• PublicadaNueva

. Excel Office

You Lead the Way. We’ve Got Your Back. 

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. 

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. 

Find your place on #TeamAmex.  

About Business Unit:

We are looking for motivated people with a desire to learn to promote their development in the Amex Establishments area in Spain. The student will join the Client Management department, collaborating very closely with area colleagues to achieve objectives, database analysis, and direct contact with clients. You will also be in contact with other departments and areas of the company both locally and internationally. The involvement within the department is broad and involves understanding the processes, relationships, and metrics. The ability to request information from clients being essential.  

The Intern will:

• You will learn how the department works from within, providing administrative support to the American Express commercial team  

• You will support the commercial team with elaboration of meeting presentations for business review, client data and reports  

• Support the team with client hierarchy clean up and checks  

• You will receive training on how to cross-check information, as well as communicate with other areas of the company and with external clients  

• You will participate in supporting alternative projects that the team may require  

• You will have the opportunity to collaborate with other areas within the company  

Desirable Qualifications/Skills & Experience/Language Requirements:

• Proactive attitude  

• Ability to analyze, methodical, organized and able to work autonomously  

• Ability to work with data, good analytical skills and source of proposal  

• Orientation to work towards objectives  

• Bachelor/university graduate  

• Fluent in Spanish, good level of English  

• Good knowledge of office automation, especially Excel  

American Express is a global organization and as part of your application, please submit your CV in English, as this role requires candidates to demonstrate proficient English writing, reading, and oral communication skills. 

More Information:

• Location: Madrid 

• Starting Date: Monday 01 June 2026 

• Duration: 12 Months  

• Hours: 35 hours per week  

For Recent Graduate Students:

Alongside your internship you will be enrolled on programme coordinated by Fundación Universidad Empresa (FUE). This programme will allow students to focus on productivity, adaptive management and innovation, to apply their theoretical knowledge in a real-world setting, collaborating directly on the management and optimization of commercial processes. The student will develop essential skills in project management, data analysis, and negotiation, which are critical for future integration into the labor market.  To enroll to the programme, the candidate must have completed the degree or due to submit the final degree project, or the final degree project plus 9 ECTS max.  

For Undergraduate Students:

If you are an undergraduate student, your university will need to agree that you can commit to 35hours per week, please ensure you check this with your university prior to applying. 

• Competitive base salaries 
• Bonus incentives 
• Support for financial-well-being and retirement 
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• Generous paid parental leave policies (depending on your location) 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities