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0Growth Operations Analyst
13 may.Cabify
Madrid, ES
Growth Operations Analyst
Cabify · Madrid, ES
. Salesforce
Sobre Nosotros
¿Quieres cambiar el mundo? Eso es exactamente lo que hacemos en Cabify. Trabajamos para que las ciudades sean mejores lugares para vivir, impulsando una movilidad más sostenible y eficiente que conecte a pasajeras/os y conductoras/es con solo pulsar un botón. Puede que algún día las ciudades no necesiten coches privados, pero hasta entonces… queda mucho por hacer. ¿Te sumas al viaje?
Sobre Tu Equipo
Formarás parte de Cabify Logistics, el área encargada de administrar nuestro servicio de envío de paquetería y mercancías. Trabajamos para mejorar y optimizar las entregas para garantizar la satisfacción de nuestros clientes, esforzándonos por ser líderes en sostenibilidad. Tu impacto será directo en la eficiencia operativa, ayudando a multiplicar la facturación para alcanzar objetivos de rentabilidad mediante la tecnología.
🎯 Misión Del Rol
En Cabify Logistics estamos construyendo la red de última milla más eficiente de Latinoamérica. Para eso necesitamos a alguien que no solo ejecute procesos de prospección, sino que los entienda profundamente y los automatice. Este rol existe en la intersección entre ventas, operaciones y automatización con IA.
Tu trabajo será: generar pipeline hoy y, en paralelo, diseñar junto al equipo de Growth y construir los sistemas que eliminen la necesidad de hacerlo manualmente mañana. El éxito de este rol se mide en tres cosas: SQLs generados, tasa de activación de nuevas cuentas hacia su primer envío, y procesos manuales que dejaron de serlo... ¡gracias a ti!
🛠️ ¿Cómo nos ayudarás a cumplir nuestra misión?
- Automatización con IA: Prototipar e implementar soluciones que reduzcan o eliminen tareas manuales, documentando el impacto en ahorro de tiempo.
- Operativa de Prospección: Gestionar leads inbound de diversas fuentes (Amplemarket, TiendaNube, etc.) y convertirlos en oportunidades reales en Salesforce.
- Optimización del Pipeline: Gestionar el flujo de auto sign-up de CrossDock, eliminando fricciones para asegurar que la persona seleccionada llegue a su primer envío.
- Visión de Futuro: Identificar nuevos casos de uso de IA (scoring de leads, personalización de secuencias) para que el rol actual evolucione hacia la autonomía total.
- Curiosidad por la IA: No como moda, sino como herramienta de vida para automatizar instintivamente cualquier tarea repetitiva.
- Fast Learner: Capacidad para dominar stacks tecnológicos en días y adaptarte a un ecosistema en constante evolución.
- Espíritu Comercial y Analítico: Instinto para identificar oportunidades de negocio basado en datos y evidencia.
- Atención al Detalle: Rigor obsesivo en la carga de datos en el CRM (Salesforce/HubSpot).
- Uso de herramientas como n8n, Make, Zapier o LLMs (Gemini, ChatGPT) para resolver problemas reales.
📝 Contrato indefinido
🔋 Recharge Day: Un día libre al mes para tu bienestar
🌍 Horario flexible y modelo híbrido
💸 Crédito mensual en App Cabify
👩🏽🎓 Presupuesto anual para formación
💰 Planes de retribución flexible
🎟️ Descuentos en restaurantes, tiendas y gimnasios
🐶 Oficina pet-friendly
💻 Equipo de trabajo completo
🍇 Espacios con fruta y café
Cabify se enorgullece de ser un lugar de trabajo con igualdad de oportunidades. Celebramos la diversidad y estamos comprometidos con crear un entorno inclusivo para todas las personas, independientemente de su origen, género, religión, orientación, edad o capacidad. ¡Únete a nosotros!
Senior Product Designer
12 may.Cabify
Senior Product Designer
Cabify · Madrid, ES
Teletrabajo . LESS Office
Move cities forward with us
At Cabify, we're working to make cities better places to live. We believe mobility should be more accessible, efficient and sustainable, helping people move through their day with more freedom and fewer barriers.
We connect people and businesses with the transport options they need, while working towards a future where cities depend less on private cars and more on shared, smarter ways of moving.
There's still a long way to go, and design has an important role to play in shaping that future. Want to join us?
The design team
The design team sits within Cabify's Technology area, alongside Engineering, Product and Data. That means we work closely with the teams shaping, building and measuring our products, and that design has a direct voice in decisions that affect both the user experience and business impact.
We're a team of 20 people spread across different locations in Spain, with most of us based in Madrid. The team is organised into three main groups: Product Design, Design System/Web and Core Design. Across all three, we partner closely with technical teams as well as stakeholders in Growth, Business and Marketing, bringing together product, brand, communications, systems and experience.
Our work blends execution, craft and collaboration. We design experiences across the Cabify ecosystem, evolve our design system, maintain consistency across our interfaces and brands, and make sure our solutions are grounded in real user needs, business opportunities and meaningful product problems. We also stay close to emerging technologies and ways of working, continuously testing new tools, processes and practices that can help us design better and move smarter.
We also have our own design rituals to share knowledge, raise the bar and keep our design culture strong: monthly Design Meetings, quarterly Design Days, weekly critiques and glues, where we align on solutions, spot shared patterns and stay connected as a team.
We see ourselves as a high-standards, down-to-earth and committed team, always looking to learn, share and improve together. Designing at Cabify means having autonomy, but also being part of a community that sees design as a collective practice, closely connected to technology, business and everyday life in cities.
The role
As a Product Designer at Cabify, you'll work within the Technology area, partnering closely with Product, Engineering, Data and Research to design experiences that create real impact for the people who use our products and for the company's goals.
Your work will involve understanding complex problems, spotting opportunities, designing clear solutions and bringing them all the way to implementation together with technical teams. We expect you to combine product thinking, design craft, user empathy and business understanding to build solutions that are simple, useful and well executed.
The day-to-day life of a Product Designer at Cabify brings together exploration, definition, design, validation and collaboration. You'll work with Product Managers, Engineering Managers, Software Engineers, Data Scientists, User Researchers and other designers to turn real needs into experiences that improve mobility in our cities.
You'll also be an active part of the design team, contributing to critiques, glues and Design Meetings, sharing learnings, systematising solutions and helping raise the quality of design across the Cabify ecosystem.
Some examples of projects you could work on:
- Improve key experiences across Rider, Driver or Business.
- Redesign critical flows such as sign-up, support, payments or bookings.
- Create solutions for companies, fleets and travel managers.
- Identify friction points and turn them into improvement opportunities.
- Reduce drop-off, increase conversion and improve satisfaction.
- Validate decisions together with Data and Research.
- Shape viable and scalable solutions with Engineering.
- Evolve patterns, components and criteria in the Design System.
- Explore new tools, processes and ways of working.
- Share knowledge with the wider design team.
If you're interested, we think you could be a great fit if you have:
- Strong alignment with our principles.
- Interest in a hybrid working model, with 3 days a week from our Madrid office and 2 days working remotely. On top of that, we offer 6 weeks a year to work fully remotely, split into 3 weeks per semester.
- The ability to connect features and initiatives, balancing quick wins with more complete experience redesigns.
- A mindset for designing proposals that move our metrics in the right direction.
- Interest in understanding technology, because it helps us design simpler and more effective solutions.
- Curiosity for new tools, processes and ways of designing, especially around AI-driven workflows and new automation capabilities. At Cabify, we provide the space, tools and resources — including access to models and tokens — so the team can explore, learn and create real impact in their work.
- A research mindset that helps you make better-informed decisions.
- Strong interaction design skills to help people complete tasks in a simple and intuitive way through well-designed interfaces.
- The ability to create visual experiences that are not only useful, but also build emotion and connection with our users, shape perception and influence behaviour, ultimately contributing to the business.
- Clear and concise communication skills, with the ability to explain design decisions, connect different perspectives and act as a bridge between technical and non-technical disciplines.
- The ability to create proposals, documentation and design deliverables that help teams make better decisions, stay aligned and contribute clearly to the company's strategy.
- And most importantly, a humble attitude, motivation to work with a passionate team, and the ability to receive feedback and think critically about your own work.
The offer
We're a company full of happy, motivated people and we never want that to change. Here are some more reasons why it rocks to be part of our family:
💶 Excellent Salary conditions: L4 Senior [50K-74K€]
🏝️ Recharge days! (10 Free Fridays annually)
🌍 Our office is located in Madrid.
⌚ Flexible work environment & hours.
🙌 Regular team events.
🚗 Cabify staff free rides.
🚀 Personal development programs based on our career paths.
📐 Coursera: your own license in Coursera to take as many courses as you wish and continue developing your skills.
🧘♀️ iFeel: Free access to the iFeel platform, so you can take care of your emotional well-being through therapy sessions.
💳 Flexible compensation plan: Restaurant tickets, transport tickets, healthcare and childcare.
🐱 A pet room, so you don't have to leave your furry friend at home.
☕️ And last but not least...free coffee and fruit!
Cabify is proud of being an equal opportunity workplace. We celebrate diversity and we are committed to creating an inclusive environment for all employees regardless of background, gender, religion, orientation, age or ability. Join us!