Ofertas de empleo en Christian Dior Couture

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada12 may.

Agile Office

Poste

“Whatever you do — for work or pleasure — do it with passion! Live with passion!”* Christian Dior

Christian Dior was the designer of dreams. In founding his House in 1947, marked by the revolution of the New Look, he metamorphosed his reveries into wonderful creations. His visionary spirit never ceased to make women all over the world feel more beautiful, an inspiration for his successors to this day. “Fabric is the sole vehicle of our dreams (...). Fashion, in short, comes from a dream and the dream is an escape from reality,” he wrote in his book Je suis couturier**. Over the course of his collections, Monsieur Dior became the master of his muses’ happiness.

Rich in exceptional heritage, with a community of more than 7 000 talents, our House embodies Christian Dior’s “House of Talents” today more than ever. With a presence in more than 40 countries, we transmit our savoir-faire, audacity and excellence through the passion and creativity of our people. Our Maison is a sustainable destination to Grow, Dare & Succeed. Join us and shape your future in a Joyful, Sincere & Generous environment where we blossom & deliver Excellence with determination, courage & Optimism.

• The Little Dictionary of Fashion
• Published in English as Talking About Fashion
  
  

• Achieve sales objectives through the effective use of sales techniques
• Demonstrate strong product expertise, engage clients through the details and stories of our products
• Know the daily objectives and Key Performance Indicators (KPI)
• Identify customer expectations and advise them on products as well as add-on sales
• Provide a retail ceremony to all customers and go to an extra mile
• Understand how to handle customer database and clienteling
  
  

• Ensure a welcoming client focused environment, which includes offering best in class service, in person, over the phone and through electronic communication
• Develop local and international client book with the ability to recruit and develop top clients
• Problem-solving in partnership with the management team to ensure that each client issue is properly resolved to the benefit of the business and the client
  
  

• Contribute to product reception, quality control before sale, and update the stock after sales, when necessary
• Elaborate and supervise product feedback
• Preparation of a delivery and of the essential elements for the products’ packaging and wrapping.
  
  

• Preferred experience of at least 5 years in fashion and luxury boutiques with Women RTW.
• Knowledge of the products and the selling techniques.
• University education or a Fashion school degree.
• Fluent in English (other languages are a plus).
• Office 360 and other basic knowledge of digital software.
  
  

• Ambition to grow in luxury retail and take upon different challenges and new responsibilities
• Positive and kind attitude
• Team-working attitude
• Committed, flexible and willing to learn
• Strong drive for business results with a passion for creativity, fashion and the Maison.
• Working by objectives and time management skills in a fast-paced environment.
• Strong communication skills, empathy, and agile mindset
• Ability to develop lasting relationships with people through strong communication.
  
  

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada3 may.

Office

Posizione

About Christian Dior Couture

House of Dreams, House of Talents

“Whatever you do — for work or pleasure — do it with passion! Live with passion!” Christian Dior

Christian Dior was the designer of dreams. In founding his House in 1947, marked by the revolution of the New Look, he metamorphosed his reveries into wonderful creations. His visionary spirit never ceased to make women all over the world feel more beautiful, an inspiration for his successors to this day. “Fabric is the sole vehicle of our dreams (...). Fashion, in short, comes from a dream and the dream is an escape from reality,” he wrote in his book Je suis couturier**. Over the course of his collections, Monsieur Dior became the master of his muses’ happiness.

Rich in exceptional heritage, with a community of more than 7 000 talents, our House embodies Christian Dior’s “House of Talents” today more than ever. With a presence in more than 40 countries, we transmit our savoir-faire, audacity and excellence through the passion and creativity of our people. Our Maison is a sustainable destination to Grow, Dare & Succeed. Join us and shape your future in a Joyful, Sincere & Generous environment where we blossom & deliver Excellence with determination, courage & Optimism.

• The Little Dictionary of Fashion
• Published in English as Talking About Fashion
  
  

• Clients database: assure the accuracy of the database (correct information).
• Follow-up actions: pursue and coordinate the team on follow-ups on clients (clients that purchased the previous day, walk-in clients, birthdays)
  
  

• Events and animations: develop the target list, follow the call campaign in store, control the attendance, pursue the follow-up actions on the attendees to maximize the results.
• OTOs campaigns: organize and follow the OTOs campaigns in store.
• Clients’ treatments: responsible for clients’ targeting, invitation process, ROI for HQ treatments; treatments proposals and organizational support for local initiatives.
• Gifting: responsible for the correct use of the clients’ gifts stock and coordination of the gifting actions (local celebration).
• Support the team in offering a high-end service in store (VIP room experience)
• Develop and retain partnerships for recruiting.
• Share figures and objectives on local clients on a weekly basis + dashboard study and analysis monthly (focused Client Dev; Diorly weekly)
  
  

• Knowledge of basic IT (Office)
• Product sensitivity and retail understanding
• Relative flair and imagination
• Analytical Skills
• Good knowledge of Boutique business activity
• Luxury sensitivity
• Relationship Skills
• Organizational Skills
• Reactivity & Proactivity