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0Data Engineer, Technical Referent
21 sept.dLocal
Data Engineer, Technical Referent
dLocal · Madrid, ES
Teletrabajo Python TSQL Cloud Coumputing AWS Fintech Spark Office
Why should you join dLocal?
dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make inroads into the world’s fastest-growing, emerging markets.
By joining us you will be a part of an amazing global team that makes it all happen, in a flexible, remote-first dynamic culture with travel, health and learning benefits, among others. Being a part of dLocal means working with 1000+ teammates from 30+ different nationalities and developing an international career that impacts millions of people’s daily lives. We are builders, we never run from a challenge, we are customer-centric, and if this sounds like you, we know you will thrive in our team.
What’s the opportunity?
As a Data Engineer, Technical Referent, you'll be a strategic professional shaping the foundation of our data platform. You’ll design and evolve scalable infrastructure, enable data governance at scale, and ensure our data assets are clean, reliable, and accessible.
You will be a go-to expert, mentoring other engineers and influencing architectural decisions across the company.
What will I be doing?
- Architect and evolve scalable infrastructure to ingest, process, and serve large volumes of data efficiently
- Lead improvements to existing frameworks and pipelines to ensure performance, reliability, and cost-efficiency
- Establish and maintain robust data governance practices that empower cross-functional teams to access and trust data
- Transform raw datasets into clean, usable formats for analytics, modeling, and reporting
- Investigate and resolve complex data issues, ensuring data accuracy and system resilience
- Maintain high standards for code quality, testing, and documentation, with a strong focus on reproducibility and observability
- Stay current with industry trends and emerging technologies to continuously raise the bar on our engineering practices
- Bachelor’s degree in Computer Engineering, Data Engineering, or related technical field
- Proven experience in data engineering or backend software development, ideally in cloud-native environments
- Deep expertise in Python and SQL
- Strong experience with distributed data processing frameworks such as Apache Spark
- Solid understanding of cloud platforms (AWS and GCP)
- Strong analytical thinking and problem-solving skills
- Able to work autonomously and collaboratively, balancing hands-on work with technical leadership
- Experience designing and maintaining DAGs with Apache Airflow or similar orchestration tools
- Familiarity with modern data formats and table formats (e.g., Parquet, Delta Lake, Iceberg)
- Master’s degree in a relevant field
- Prior experience mentoring engineers and influencing architectural decisions at scale
Besides the tailored benefits we have for each country, dLocal will help you thrive and go that extra mile by offering you:
- Remote work: work from anywhere or one of our offices around the globe!*
- Flexibility: we have flexible schedules and we are driven by performance
- Fintech industry: work in a dynamic and ever-evolving environment, with plenty to build and boost your creativity
- Referral bonus program: our internal talents are the best recruiters - refer someone ideal for a role and get rewarded
- Learning & development: get access to a Premium Coursera subscription
- Language classes: we provide free English, Spanish, or Portuguese classes
- Social budget: you'll get a monthly budget to chill out with your team (in person or remotely) and deepen your connections!
- dLocal Houses: want to rent a house to spend one week anywhere in the world coworking with your team? We’ve got your back!
- For people based in Montevideo (Uruguay) applying to non-IT roles, 55% monthly attendance to the office is required
Our Talent Acquisition team is invested in creating the best candidate experience possible, so don’t worry, you will definitely hear from us. We will review your CV and keep you posted by email at every step of the process!
Also, you can check out our webpage, Linkedin, Instagram, and Youtube for more about dLocal!
Service Desk Leader
10 sept.dLocal
Service Desk Leader
dLocal · Madrid, ES
Teletrabajo Jira Fintech Office
Why should you join dLocal?
dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make inroads into the world’s fastest-growing, emerging markets.
By joining us you will be a part of an amazing global team that makes it all happen, in a flexible, remote-first dynamic culture with travel, health and learning benefits, among others. Being a part of dLocal means working with 1000+ teammates from 30+ different nationalities and developing an international career that impacts millions of people’s daily lives. We are builders, we never run from a challenge, we are customer-centric, and if this sounds like you, we know you will thrive in our team.
What’s the opportunity?
As our Service Desk leader, you will guide a global, multicultural team that ensures our worldwide employees have reliable, secure and high-performing tools to do their best work. You will combine people leadership with hands-on problem solving, drive continuous process improvement and balance day-to-day BAU operations with cross-functional project management initiatives.
What will you be doing?
- Leading and coaching a global team, staying hands-on when needed, from routine ticket triage and queue clearing to escalations
- Responsible for Jira governance, using Jira to run the team’s day-to-day operations and projects
- Driving continuous improvement using data and retrospectives to reduce time to resolve issues and increase first-contact resolution and customer satisfaction
- Encouraging the team’s use of AI tools to speed up and improve the support
- Managing BAU tasks while delivering scoped projects on time with clear stakeholders and change plans
- Implementing automation and self-service to reduce manual work and repetitive tasks
- Collaborating with Security, Infrastructure, People and vendors on onboarding/offboarding processes, access governance, asset management and timely escalations
- Strong technology background in service desk and incident management
- Proven leadership with a practical, hands-on mindset; comfortable stepping in when required while enabling the team
- Jira governance experience: define workflows, forms, queues and dashboards
- Data‑driven continuous improvement leveraging dashboards, trends and feedbacks
- Clear communication in English with stakeholders across regions and time zones
- Ability to balance BAU reliability with project delivery in a fast‑paced, dynamic environment
- ITIL/ITSM certifications are a plus
Besides the tailored benefits we have for each country, dLocal will help you thrive and go that extra mile by offering you:
- Remote work: work from anywhere or one of our offices around the globe!*
- Flexibility: we have flexible schedules and we are driven by performance
- Fintech industry: work in a dynamic and ever-evolving environment, with plenty to build and boost your creativity
- Referral bonus program: our internal talents are the best recruiters - refer someone ideal for a role and get rewarded
- Learning & development: get access to a Premium Coursera subscription
- Language classes: we provide free English, Spanish, or Portuguese classes
- Social budget: you'll get a monthly budget to chill out with your team (in person or remotely) and deepen your connections!
- dLocal Houses: want to rent a house to spend one week anywhere in the world coworking with your team? We’ve got your back!
- For people based in Montevideo (Uruguay) applying to non-IT roles, 55% monthly attendance to the office is required
Our Talent Acquisition team is invested in creating the best candidate experience possible, so don’t worry, you will definitely hear from us. We will review your CV and keep you posted by email at every step of the process!
Also, you can check out our webpage, Linkedin, Instagram, and Youtube for more about dLocal!